• BulkBookstore

BulkBookstore

Overview

BulkBookstore has a rating of 4.9 stars from 6,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BulkBookstore most frequently mention customer service, great prices, and free shipping. BulkBookstore ranks 5th among Books Other sites.

Positive reviews (last 12 months): 100%
Positive
5
Neutral
0
Negative
0
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What reviewers want you to know

Positive highlights

  • Great customer service from Mike Williams, as well.
  • I am always pleased working with Bulk BookStore, very courteous and very timely with getting back to me.

Critical highlights

No critical highlights yet

How would you rate BulkBookstore?
Top Positive Review

“Easy and smooth.”

Kelci J.
1/26/23

I simply found BulkBookstore searching online looking for books by the bulk. They were able to fill my order of 175 books without a problem. My order came within 5-10 business days as promised. My experience was easy and smooth.

Top Critical Review

“NO RETURNS OR EXCHANGES”

CK S.
11/23/22

Before you shop, make sure you know that there are no returns or exchanges for any reason. They do not help. They do not care.

Reviews (6,842)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) bulk bookstore (28)
Thumbnail of user lisas5910
1 review
0 helpful votes
March 21st, 2024
Verified purchase

Everything from ordering to receiving books was very user-friendly and easy to accomplish

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you for your review Lisa! We hope to help you with your book order again soon. :)

Thumbnail of user kevinh1423
1 review
1 helpful vote
June 9th, 2021

Great Prices but no communication in shipping. Didn't receive any shipping information. Waited 2 weeks and had to call for any updated information. Never heard from shipping department but did receive a call back from customer service that they would look into the matter. Waited another 4 days and finally received word ( after UPS had already delivered the product to me that morning) that the product had shipped out and should be arriving any day. Not a big deal but enough to question whether or not to order from them again. Product did come in good packaging with no damage. KH

Products used:
Books

Service
Value
Shipping
Quality
Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Hi Kevin,

I'm so sorry to hear your automated tracking email did not make it through to you! It appears that UPS experienced unexpected delays while in transit, and we sincerely apologize for the miscommunication there. This is definitely out of the norm, and we hope to be able to make it up to you on a future order! If you ever have any questions or concerns, please feel free to reach out via our live chat feature for immediate assistance.

Kelly Robertson - Customer Experience Manager - kelly@bulkbookstore.com

Thumbnail of user patrick.18
2 reviews
0 helpful votes
April 13th, 2024
Verified purchase

Easy experience, shipping worked out great. I will use Bulk Bookstore again for our annual convention.

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thanks Patrick! We're happy to have been able to help with the books that you need. :)

Thumbnail of user ivonneb57
2 reviews
0 helpful votes
February 19th, 2024
Verified purchase

It was easy best price and arrived on time, I will order book again from them

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

We are thrilled you had a good experience with us! :)

Thumbnail of user kelcij1
1 review
0 helpful votes
January 26th, 2023
Verified purchase

I simply found BulkBookstore searching online looking for books by the bulk. They were able to fill my order of 175 books without a problem. My order came within 5-10 business days as promised. My experience was easy and smooth.

Thumbnail of user amym2633
1 review
0 helpful votes
May 4th, 2022
Verified purchase

I am very pleased with the service of this company. Easy to order, shipment arrived in the expected time, and books arrived in perfect condition. My only issue was that a coupon that was offered online would not work. The customer service was very helpful in this, but the coupon never did work.

Service
Value
Shipping
Quality
Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you for taking the time to leave a review Amy, we really appreciate it! It appears that the coupons that were entered at checkout had either expired, or had a minimum amount requirement that your order did not meet. If you haven't already, I'd recommend signing up for our newsletter on our site to receive more coupons you'll be able to use on future orders!

Kelly Robertson - Customer Experience Manager

Thumbnail of user deniseb1841
1 review
0 helpful votes
April 13th, 2023
Verified purchase

Shopping with Bulk Books for classroom sets was online and easy! I saved over a $1 per copy of books I needed. What a great savings.

Thumbnail of user kathyk1095
1 review
0 helpful votes
June 8th, 2023
Verified purchase

Always wonderful to deal with Bulk Bookstore! Mike Williams is the best and the prices can't be beat!

Thumbnail of user maximiliang3
1 review
0 helpful votes
March 13th, 2023
Verified purchase

Got an initial order of 25 books for a steep discount to try out how they'd sell in my store, discounted enough that I can make fair margin while still satisfying the SRP listed on the back of the book.

Thumbnail of user lisaw2516
1 review
1 helpful vote
May 23rd, 2022

Each time I reach out to this company, I receive a response quickly. They have been extremely friendly in assisting me when purchasing large (100+) quantities in finding the book and then getting it ordered and shipped timely!

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thank you so much for taking the time to leave such a kind review, Lisa! Our team is looking forward to helping with more of your future book needs!

Thumbnail of user suer715
1 review
0 helpful votes
May 22nd, 2023
Verified purchase

Received all of the books we ordered. The process is very easy.

Thumbnail of user barbaram2997
1 review
0 helpful votes
August 6th, 2022

We received the books in a timely manner and they were packed in sturdy boxes so there was no damage during the shipping process. Thank you!

Products used:
books

Service
Value
Shipping
Quality
Thumbnail of user margaretp1368
1 review
0 helpful votes
March 22nd, 2023
Verified purchase

Excellent. The 100 books arrived on time. Due to damage to one of the boxes, 16 books were damaged. I received the replacement books yesterday. Fine attention to a problem by BulkBookstore as usual!

Thumbnail of user simonek12
Simone K.
2 reviews
0 helpful votes
May 31st, 2020
Verified purchase

You did a wonderful job getting our books quickly! We couldn't afford rush shipping, so the speed was a real gift.

We had ordered books as a graduation for our 5th grade students because we couldn't throw them a party during the pandemic. It was a quick decision and the PTA only received word about a week before the end of school. The books arrived the day before the 5th grade drive-through celebration so we were able to give them away just in time! Thank you all so much!

Thumbnail of user anonymousb1004
anonymous B.
3 reviews
0 helpful votes
April 28th, 2020
Verified purchase

It took many tries over two days and two unsuccessful asks for help to get the system to accept my zip code. Apparently there is an auto-fill that must be used but it doesn't pop up right away. That caused some frustration.

Thumbnail of user carak50
1 review
1 helpful vote
June 1st, 2022

Easy to order a large amount of book. They arrived quickly and in awesome shape. Will definitely use them again in future!

Service
Value
Shipping
Quality
Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thanks so much for the feedback Cara, we really appreciate it! Feel free to let us know if there's anything else we can do, we'd love to make your next order a 5-star experience!

Thumbnail of user maureenh230
Maureen H.
1 review
0 helpful votes
August 12th, 2020
Verified purchase

My husband and I are on the Board of a struggling parochial school in Santa Ana, CA. We volunteered to buy books that teachers wanted so that their students would keep reading during the pandemic. We found BBS by accident on-line and have had the most wonderful experience. From selection to pricing to shipping to resolving a couple of minor issues, the service has been spectacular. It is such an unexpected pleasure to be able to talk to real person by phone who provides real help!

Thumbnail of user trenaa11
1 review
0 helpful votes
April 6th, 2023
Verified purchase

Great. Although, I have not received an invoice for this order.

Thumbnail of user peggyh593
1 review
0 helpful votes
June 20th, 2022

Thank you for your prompt attention to our order and very pleased with the items. It was the first time ordering from your company, great experience.

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Hi Peggy,

Thank you for taking the time to leave a kind review! We're so happy to hear you we're pleased with your first order, we look forward to helping out with more orders in the future!

Kelly Robertson - Customer Experience Manager

Thumbnail of user valerieh592
1 review
0 helpful votes
June 22nd, 2022

First order placed with BulkBookstore, and the whole experience from start to finish was flawless. We are looking forward to doing more business with you!

Thumbnail of user kellyr533
Kelly R. – BulkBookstore Rep

Thanks so much Valerie, we really appreciate the kind review! We're so happy you found us and we're excited to help with your future book needs as well!

Kelly Robertson - Customer Experience Manager

Thumbnail of user jend99
Jen D.
1 review
0 helpful votes
January 29th, 2020
Verified purchase

Needed a bunch of books fast, and couldn't find decent pricing until I happened upon Bulk Bookstore! Super easy, love that this is based in PNW, and really easy to use. Hoping at least part of the order shows up on the shorter end of the shipping ETA, but either way, you saved my project! So far so good and would totally recommend in the future!

Thumbnail of user jennifers1780
Jennifer S.
1 review
1 helpful vote
June 23rd, 2020
Verified purchase

Mike Williams (ext 270) was the ABSOLUTE BEST! I would like to make it clear that he worked hard to get me everything I needed at a price I could afford. Mike put forth an EXEMPLARY effort that proved that the customer matters! Beyond reproach! I'll be back and keep his email on file for when I do.

Thumbnail of user cks6
1 review
0 helpful votes
November 23rd, 2022
Verified purchase

Before you shop, make sure you know that there are no returns or exchanges for any reason. They do not help. They do not care.

Products used:
Books

Service
Value
Shipping
Returns
Quality
Thumbnail of user trineciam
Trinecia M.
1 review
0 helpful votes
February 16th, 2020
Verified purchase

Y'all Rock!!! Love shopping with you. Your prices can't be beat and you have such a huge variety of books! I buy books so my kids can distribute to classmates at Halloween, Christmas and Valentines instead of doing candy or sweets and the books are always a hit with the kids! Thank you for making educational gift giving easy

Thumbnail of user susans473
Susan S.
1 review
0 helpful votes
May 18th, 2020
Verified purchase

Check out was the hardest part as it kept changing my information.
The shipment came in several different boxes. My secretary let me know they had all arrived.
Thank you.
Susan

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Thumbnail of user kellyr533
Kelly R.

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4.9
6,842 reviews
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