BulkBookstore has a rating of 4.9 stars from 6,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BulkBookstore most frequently mention customer service, great prices, and free shipping. BulkBookstore ranks 5th among Books Other sites.
No critical highlights yet
I simply found BulkBookstore searching online looking for books by the bulk. They were able to fill my order of 175 books without a problem. My order came within 5-10 business days as promised. My experience was easy and smooth.
Before you shop, make sure you know that there are no returns or exchanges for any reason. They do not help. They do not care.
Everything from ordering to receiving books was very user-friendly and easy to accomplish
Great Prices but no communication in shipping. Didn't receive any shipping information. Waited 2 weeks and had to call for any updated information. Never heard from shipping department but did receive a call back from customer service that they would look into the matter. Waited another 4 days and finally received word ( after UPS had already delivered the product to me that morning) that the product had shipped out and should be arriving any day. Not a big deal but enough to question whether or not to order from them again. Product did come in good packaging with no damage. KH
Products used:
Books
Hi Kevin,
I'm so sorry to hear your automated tracking email did not make it through to you! It appears that UPS experienced unexpected delays while in transit, and we sincerely apologize for the miscommunication there. This is definitely out of the norm, and we hope to be able to make it up to you on a future order! If you ever have any questions or concerns, please feel free to reach out via our live chat feature for immediate assistance.
Kelly Robertson - Customer Experience Manager - kelly@bulkbookstore.com
Easy experience, shipping worked out great. I will use Bulk Bookstore again for our annual convention.
Thanks Patrick! We're happy to have been able to help with the books that you need. :)
I simply found BulkBookstore searching online looking for books by the bulk. They were able to fill my order of 175 books without a problem. My order came within 5-10 business days as promised. My experience was easy and smooth.
I am very pleased with the service of this company. Easy to order, shipment arrived in the expected time, and books arrived in perfect condition. My only issue was that a coupon that was offered online would not work. The customer service was very helpful in this, but the coupon never did work.
Thank you for taking the time to leave a review Amy, we really appreciate it! It appears that the coupons that were entered at checkout had either expired, or had a minimum amount requirement that your order did not meet. If you haven't already, I'd recommend signing up for our newsletter on our site to receive more coupons you'll be able to use on future orders!
Kelly Robertson - Customer Experience Manager
Shopping with Bulk Books for classroom sets was online and easy! I saved over a $1 per copy of books I needed. What a great savings.
Always wonderful to deal with Bulk Bookstore! Mike Williams is the best and the prices can't be beat!
Got an initial order of 25 books for a steep discount to try out how they'd sell in my store, discounted enough that I can make fair margin while still satisfying the SRP listed on the back of the book.
Each time I reach out to this company, I receive a response quickly. They have been extremely friendly in assisting me when purchasing large (100+) quantities in finding the book and then getting it ordered and shipped timely!
Thank you so much for taking the time to leave such a kind review, Lisa! Our team is looking forward to helping with more of your future book needs!
Received all of the books we ordered. The process is very easy.
We received the books in a timely manner and they were packed in sturdy boxes so there was no damage during the shipping process. Thank you!
Products used:
books
Excellent. The 100 books arrived on time. Due to damage to one of the boxes, 16 books were damaged. I received the replacement books yesterday. Fine attention to a problem by BulkBookstore as usual!
You did a wonderful job getting our books quickly! We couldn't afford rush shipping, so the speed was a real gift.
We had ordered books as a graduation for our 5th grade students because we couldn't throw them a party during the pandemic. It was a quick decision and the PTA only received word about a week before the end of school. The books arrived the day before the 5th grade drive-through celebration so we were able to give them away just in time! Thank you all so much!
It took many tries over two days and two unsuccessful asks for help to get the system to accept my zip code. Apparently there is an auto-fill that must be used but it doesn't pop up right away. That caused some frustration.
Easy to order a large amount of book. They arrived quickly and in awesome shape. Will definitely use them again in future!
Thanks so much for the feedback Cara, we really appreciate it! Feel free to let us know if there's anything else we can do, we'd love to make your next order a 5-star experience!
My husband and I are on the Board of a struggling parochial school in Santa Ana, CA. We volunteered to buy books that teachers wanted so that their students would keep reading during the pandemic. We found BBS by accident on-line and have had the most wonderful experience. From selection to pricing to shipping to resolving a couple of minor issues, the service has been spectacular. It is such an unexpected pleasure to be able to talk to real person by phone who provides real help!
Great. Although, I have not received an invoice for this order.
Thank you for your prompt attention to our order and very pleased with the items. It was the first time ordering from your company, great experience.
Hi Peggy,
Thank you for taking the time to leave a kind review! We're so happy to hear you we're pleased with your first order, we look forward to helping out with more orders in the future!
Kelly Robertson - Customer Experience Manager
First order placed with BulkBookstore, and the whole experience from start to finish was flawless. We are looking forward to doing more business with you!
Thanks so much Valerie, we really appreciate the kind review! We're so happy you found us and we're excited to help with your future book needs as well!
Kelly Robertson - Customer Experience Manager
Needed a bunch of books fast, and couldn't find decent pricing until I happened upon Bulk Bookstore! Super easy, love that this is based in PNW, and really easy to use. Hoping at least part of the order shows up on the shorter end of the shipping ETA, but either way, you saved my project! So far so good and would totally recommend in the future!
Mike Williams (ext 270) was the ABSOLUTE BEST! I would like to make it clear that he worked hard to get me everything I needed at a price I could afford. Mike put forth an EXEMPLARY effort that proved that the customer matters! Beyond reproach! I'll be back and keep his email on file for when I do.
Before you shop, make sure you know that there are no returns or exchanges for any reason. They do not help. They do not care.
Products used:
Books
Y'all Rock!!! Love shopping with you. Your prices can't be beat and you have such a huge variety of books! I buy books so my kids can distribute to classmates at Halloween, Christmas and Valentines instead of doing candy or sweets and the books are always a hit with the kids! Thank you for making educational gift giving easy
Check out was the hardest part as it kept changing my information.
The shipment came in several different boxes. My secretary let me know they had all arrived.
Thank you.
Susan
Thank you for your review Lisa! We hope to help you with your book order again soon. :)