• Espey

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Overview

Espey has a rating of 1.02 stars from 127 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Espey most frequently mention dollar store, poor quality, and order anything problems. Espey ranks 26th among Christmas sites.

  • Service
    3
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
117
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How would you rate Espey?
Top Critical Review

“Site not closed! Now selling puppies using real teacup puppy pix”

Adrienne S.
9/17/20

This website is not closed and in fact now sells "lifelike" puppy pictures and a "Waldorf" doll. Since I saw the puppies were real, I checked out the site And bc of your pictures and reviews, am steering far away. Thank you for saving me lots of money as they have a buy 5 special going on. Sorry you guys got scammed, but thanks for letting everyone else know! Hope you all got your money back!

Reviews (127)

Rating

Timeframe

Other

Thumbnail of user adriennes87
2 reviews
51 helpful votes
September 17th, 2020

This website is not closed and in fact now sells "lifelike" puppy pictures and a "Waldorf" doll. Since I saw the puppies were real, I checked out the site And bc of your pictures and reviews, am steering far away. Thank you for saving me lots of money as they have a buy 5 special going on. Sorry you guys got scammed, but thanks for letting everyone else know! Hope you all got your money back!

Thumbnail of user susand1012
1 review
36 helpful votes
July 30th, 2020

I purchased a lifelike babydoll on 6-24-20. See attached photo of item received and item ordered. The only way to contact is via email. We have been emailing back and forth but nothing resolved. It's just disgusting to me. This website should be shut down for false advertisement!

Thumbnail of user marshap71
1 review
22 helpful votes
July 28th, 2020

I received my 5in doll today, which was supose to have been 17in (I believe). It does not even look like a doll. The doll that I ordered was supose to breathe, coo and has a heartbeat. Then when I email and either ask a question or try to get an update on my order they always and an excuse. Or they would say noted best regards. Very upset and disappointed. I should have checked into this company. I will report them to BBB.

Thumbnail of user debbiee143
1 review
17 helpful votes
August 21st, 2020

I ordered two 22 inch dolls two months ago. They advertised as Reborn. The were supposed to be realistic, poseable, with feels like real hair. Two months after I ordered them I got 8 inch dolls that has their feet and arms melted together. It looked like they spray painted one of the dolls for black hair but the paint was also on the ears and back. There was no "hair" and obviously you can't move their arms and legs because they are melted together. This site is a scam! The last picture is what I actually ordered.

Thumbnail of user lial39
1 review
13 helpful votes
October 10th, 2020

On September 1,2020 I paid $29.98 for what I thought would be a "lifelike animal" but was mailed an old, bent up stuffed animal (see attached). This is a fraudulent website! Why hasn't law enforcement shut it down! Their website also states to email *******@gmail.com to request a refund. However, that address doesn't exist!

Thumbnail of user jackic10
1 review
20 helpful votes
August 11th, 2020

Do not buy from them. This is a fraudulent company in China. You will not receive what you ordered. I ordered 2 lifelike baby dolls for my kids and received 2 dollar store dolls worth less than $3 each. See photos
I purchased on July 1st items did not come until 40 days later on Aug 10th.
I emailed them to get a refund and they offered me a discount on my next purchase, like I'd buy from them.
Lesson learned, if they do not have a phone number on their website, do not purchase.
At least I purchased through PayPal so I can get my money back.

Thumbnail of user jessicas1280
1 review
16 helpful votes
July 14th, 2020

Scammers are they 100% do not buy they send you a totally different product that was shown ripping people off I'm disputing this I want my money back

Thumbnail of user cindyw537
1 review
5 helpful votes
November 1st, 2020

I ordered the pug that cost $30.58. What I got after over 30 days was a ugly cheap goodwill stuffed animal. It looks like it only cost $3.00! When I tried to contact them The email address is not valid and there is no contact numbers for them. I did get a p. O. box for them in Chino California. If you paid by paypal they have a customer service fraud contact number that they can try and help get your money back. I just contacted them so not sure yet how they work.

Thumbnail of user sueb484
1 review
11 helpful votes
October 13th, 2020

You get a 5" soft toy. It's not lifelike as advertised. No moving parts. Don't believe what you see. Luckily I used PayPal so got my money back

Tip for consumers:
Don’t bother, you DONT get what you pay for

Products used:
None they advertise same products under different company names

Thumbnail of user juliec1147
1 review
1 helpful vote
November 22nd, 2020

I ordered the cavalier King Charles and "Casey" the Yorkshire terrier. What a crock. Shipped from China. The Cavalier is a about 2" hard foam with glued on fabric. The Yorkie is stuffed, but very poor quality with a red string in the poor excuse for a topknot. Hoping Paypal will refund since getting a hold of the people is not easy.

Thumbnail of user debbiee154
1 review
17 helpful votes
October 2nd, 2020

I received this husky puppy yesterday that I bought for my special needs daughter. She was so disappointed because it was just a stuffed animal!
I felt so bad for her. Please do not Order this, it is just a scam! I am going to try to get a refund.

Thumbnail of user marym3163
1 review
0 helpful votes
December 5th, 2020

After waiting over a month, I received the worst imitation, scamming stuffed animal ever! I did pay by PayPal however, and from reading other reviews I stand a chance of getting my money back. What cost me $43.18, is possibly worth $2.00 at the Family Dollar Store. You can't reach the given email (no such email exists). This site is definitely fraudulent and should be closed down... DO NOT BUY FROM THIS SITE. Picture is supposed to be lifelike Shih Tzu, and French Bulldog... Nothing like the advertised items.

Thumbnail of user tracyr311
1 review
10 helpful votes
September 29th, 2020

At first *******@gmail.com responded telling me to be patient that my item would arrive. NOW I get I get "Delivery Status Notification Failure" Saying that the mail account has been disabled. This is a scam do not purchase from this company. I am turning them into the Better Business Bureau!

Thumbnail of user noras91
1 review
1 helpful vote
October 21st, 2020

Beware this site is a fraud, I ordered one of those so called life-like and got a stuffed animal. For the amount if I spent, I could have gotten4 or 5 stuffed animals. Insane that people can be so bile all for greed. It's no wonder why they have 1 review... oh yes, it's because you can't leave a negative.

Thumbnail of user kaylam214
1 review
0 helpful votes
November 10th, 2020

My grandmother ordered a pig and dog that were supposed to be moving and when they arrived they were like the factory rejects. I've been emailing back and forth with the company who insists on giving me a discount in place of a refund. Then told me to return the item i would have to pay $40 to ship it back to them and to just sell them in the states to someone else.

Thumbnail of user bernadettel55
1 review
1 helpful vote
November 10th, 2020

This company is a fraud. What I received I could have bought at dollar tree... Tried contacting them and email is undeliverable. Cannot find... DON'T WASTE YOUR MONEY!

Thumbnail of user lynnb682
1 review
6 helpful votes
October 20th, 2020

I purchased 5 lifelike Yorkie puppies. The picture they showed had puppies running around, following their owner, licking, eyes moving. I was going to give these as gifts. What a surprise I got when I opened the package and found these cheap, fake looking stuffed animals. They are so cheap looking that I wouldn't give them to anyone. They are trash as far as I am concerned.

Anyone looking to buy anything from this site had better "STAY AWAY". Nothing they advertise is true. It is all FAKE!

Thumbnail of user monaf61
1 review
1 helpful vote
November 3rd, 2020

I ordered the little mechanical dogs they are promoting in gaming sites. $32.83 I received this low quality non mechanical stuffed animal. What a joke! To top it off I should have got 5 pcs and only got 1. I have emailed to get a refund but I don't hold my hopes up. A lesson we'll learned! Never again will I order from these crooks in gaming sites!

Thumbnail of user lorettay10
1 review
7 helpful votes
October 7th, 2020

Nothing this company says is true. Please don't be fooled by the fake commercials. They are all lies. I have over 15 emails from them saying my Yorkie was coming. It's been over a month now since I was told it would be shipped in 3 to 5 days. I asked for my money back and they had the nerve to say just keep doll and they would give discount on next one. As if I'd ever order anything from them again and I never got the thing. I wish we could stop the advertisement for there products but this will have to do.

Thumbnail of user luzp27
1 review
10 helpful votes
August 31st, 2020

I paid $63.98 for two 22 inches reborn babies and they sent me 2 disgusting five inch deformed rubber dolls. These people deserve to be in jail. They are stealing peoples money.

Thumbnail of user candicej44
1 review
12 helpful votes
August 21st, 2020

I wish there was a zero star rating my little sister is 8 years old and she was so excited to get her baby doll she check the mailbox every day for 2 weeks and all she got was this stupid little plastic doll that will fit in the palm of your hands

Thumbnail of user bibik8
1 review
0 helpful votes
December 1st, 2020

This company showed ad of life like dogs but i got total garbage not even worth $5. Do not buy it a scam

Tip for consumers:
do not buy its a scam

Products used:
this company is a scam, they should be banned. too many have been scammed from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user chastityp3
1 review
0 helpful votes
December 17th, 2020

Not as described after waiting well over two months and going back-and-forth via email to get the products I was so disappointed when I opened up the package and saw the ugliest stuffed pigs and this little hard shaggy dog I am completely dissatisfied these were supposed to be Christmas presents for my 5 and 8 year old girls i'm in the process of trying to return them and get my money back and they sent me an email saying we apologize for the inconvenience and please take 10% off of your next order I was shocked and appalled I have attached pictures of what I was supposed to buy and pictures of what I received

Thumbnail of user donnas1531
1 review
3 helpful votes
October 15th, 2020

This is no where near a life-like animal. I could've picked this up from a local, hmmm, Dollar Store. At least that would've been worth the money. :(

Thumbnail of user terryb550
1 review
17 helpful votes
February 27th, 2020

I regret not doing my research first. I do believe this company to be a scam. No options on website to update your order if you need to. Only way to contact them is via email. No phone number ot location available. I will never order from this company again.

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