• BuySPRY

BuySPRY

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Overview

BuySPRY has a rating of 2.14 stars from 74 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BuySPRY most frequently mention customer service, and apple store problems. BuySPRY ranks 63rd among Computer sites.

  • Service
    24
  • Value
    25
  • Shipping
    24
  • Returns
    17
  • Quality
    23
Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
24
See all photos

What reviewers want you to know

Positive highlights

  • Buyspry customer service is awesome and they know exactly what they have in stock and which products are good for you.

Critical highlights

  • I purchased a refurbished phone from this company and within one month it stopped working.
  • When I went into the Apple Store they said there was nothing they could do.
How would you rate BuySPRY?
Top Positive Review

“PEACH GOLD iphone case”

Maggie M.
9/14/23

Fast delivery, great appearance upon delivery and overall great price and service 100% recommended! Looking into more purchases in the near future!

Top Critical Review

“Half the keys on the laptop did NOT work”

Emily K.
7/27/22

Literally half of the keys on the laptop either didn't work, or they pressed different keys. The screen had dead or almost dead pixels, and the computer itself didn't connect to any WiFi network at all. Horrible laptop for the $700 I paid for it. Idc what anyone says, if you pay that much for a laptop, it should at least have the right keys!

Reviews (74)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone (33) apple store (4) customer service (5)
Thumbnail of user frankl1277
1 review
0 helpful votes
May 11th, 2022
Verified purchase

Excelent choice to get my genuine apple tv power cord, highly recommended, the shipment was quick! Before the date expected. 100% safe

Products used:
Power cord for apple tv

Service
Value
Shipping
Quality
Thumbnail of user victoriav588
1 review
0 helpful votes
January 4th, 2024

The rating should be zero. They have had be going in circles from Groupon to the Merchant BuySPRY since October. BuySPRY indicates they refunded, but my original form of payment was never credited. I have emailed both Groupon and BuySPRY and they each refer me back to the other. I tried calling and emailing numerous times. BuySPRY's responses are like an auto reply. Here we are in January and no refund. Never again.

Tip for consumers:
I will never use the merchant BuySPRY again. They are not an honest company.

Products used:
No refund was ever received for a product that was never received. Their emails indicated they refunded, but my original form of payment was never credited. Issue began in October 2024 and here we are in January - no refund.

Service
Value
Shipping
Returns
Quality
Thumbnail of user seongsook1
1 review
0 helpful votes
June 7th, 2022
Verified purchase

I bought an iMac 2014 27 inch from BuySPRY, an ebay seller.
The iMac I received was as very good as they say.
However, when I realized that the product specifications were different from the description on eBay, I immediately contacted BuySPRY.
Their response was very quick and they genuinely tried to solve the problem.
As a result, all difficulties were resolved and the transaction ended in mutual satisfaction.
The eBay rating is 99.2%, but the rating here is surprisingly low.
Anyway, to me, very friendly and great seller.

Products used:
iMac 2014 5K

Service
Value
Shipping
Returns
Quality
Thumbnail of user jans953
1 review
0 helpful votes
February 25th, 2023
Verified purchase

Two Wyze cam v2 exactly as description. Delivery faster than expected.
Everything's just perfect!
Recommended!
EBay lillstrimma

Products used:
Security cameras

Value
Shipping
Quality
Thumbnail of user maggiem452
1 review
0 helpful votes
September 14th, 2023

Fast delivery, great appearance upon delivery and overall great price and service 100% recommended! Looking into more purchases in the near future!

Products used:
Phone case

Service
Value
Shipping
Quality
Thumbnail of user emilyk541
1 review
0 helpful votes
July 27th, 2022
Verified purchase

Literally half of the keys on the laptop either didn't work, or they pressed different keys. The screen had dead or almost dead pixels, and the computer itself didn't connect to any WiFi network at all. Horrible laptop for the $700 I paid for it. Idc what anyone says, if you pay that much for a laptop, it should at least have the right keys!

Tip for consumers:
Don’t…

Products used:
MacBook Pro

Service
Value
Shipping
Returns
Quality
Thumbnail of user frankm54
1 review
9 helpful votes
March 23rd, 2014

I used to shop at newegg before they became so big and impossible to find anything. Talking to newegg is useless. Buyspry customer service is awesome and they know exactly what they have in stock and which products are good for you.

Thumbnail of user alvind59
1 review
2 helpful votes
July 1st, 2021

My 2 Apple iPhone SE 2nd Gen (2020) 128GB Fully Unlocked Smartphones arrived at scheduled time and in good conditions. Since they are refurbished I bought them Apple iPhone 7 / 8 / SE 2020 Case Waterproof With Screen Protector Series and Military Grade Shockproof. These cases let them wireless charge without problem. IPhones 2020 SE2 are working great! Thank you BuySPRY.

Thumbnail of user laurad1814
1 review
2 helpful votes
May 21st, 2022
Verified purchase

I needed to purchase a Macbook but couldnt afford one that was new, so found a good deal for a Macbook Air (2015) on Groupon sold by Spry LLC. The Macbook arrived with a firmware lock in place and there was no getting around it. Have spent 2 solid weeks chatting with Spry and Groupon to have the laptop exchanged or refunded, but Spry instead, accused me of initiating the lock myself, and their "support" stated that their 3 day grace period had come and gone (their website says 30 day return policy) and there was nothing they could do. So if you like $260 paperweights that look like a Macbook, but are really just fun novelty paperweights, then head right over to buyspry.com before they sell out for good!

Products used:
Macbook Air 13” (2015) i5, 8gb/128ssd

Service
Value
Shipping
Returns
Quality
Thumbnail of user nancyr1105
1 review
1 helpful vote
April 16th, 2021

Ordered my cell phone and it was shipped within days. Package got lost for over a week and no help from buy spry and no refund. I have called Fed ex about it more times than I can count. They advised me to call Buyspry which I did. I finally asked for my money back. They said they can't do that until I get my package. What part of its lost does nobody understand? Very disappointed at this time.

Service
Value
Shipping
Returns
Thumbnail of user deanb393
2 reviews
0 helpful votes
May 5th, 2022
Verified purchase

Purchased a "Very Good" 2015 IMac from BuySpry. Was packaged very well. Everything about the IMac was exactly as described. Wouldn't hesitate to purchase from BuySpry again.

Products used:
2015 21.5" Apple IMac

Service
Value
Shipping
Thumbnail of user kathrync730
1 review
0 helpful votes
August 26th, 2022

When I received the computer, it wouldn't turn on, and when I was finally able to get it powered up, it malfunctioned. Took it to a local shop, - the photo tells all! Bad keyboard is why it wouldn't turn on, all the dirt and crud along with a bad battery overheated it within 10-15 minutes causing it to malfunction
Save your money and frustration don't buy from them

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnsonw37
1 review
5 helpful votes
February 11th, 2021

I was shipped a defective device and I've spent multiple days trying to contact them to sort things out. The customer service phone doesn't work and they don't seem to reply to any emails. I'm absolutely appalled with the lack of care this company has shown.

Tip for consumers:
Forget about it. Shop somewhere else.

Products used:
iPhone XR

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasons1531
1 review
0 helpful votes
September 29th, 2020

A friend of mine from Other World Computing (he buys in bulk from Buyspry) recommended this seller to me to purchase a 2020 Macbook Air. I bought mine for just under $900 and it came with the original box and all the accessories. Surprised to see that this seller with an over 99% satisfaction rating on eBay (where I bought my laptop) has such low review scores here, something smells fishy

Thumbnail of user kenniahw
1 review
2 helpful votes
May 19th, 2021

This place is bogus the phone came on time and was nice but I only had it for a Week before it became defective a little water splashed on it and boom the screen went black acted up and all that I had an IPhone 11 ProMax like come on a little water wouldn't have damaged a 11 promax like that that haven't returned my money yet but they accepted the return and still haven't gave me my money back. This just goes to show I can't shortcut my way into anything just get it from Apple. And every since it has happened I've been trying to contact them. NO RESPONSE.

Tip for consumers:
Don’t shop here

Products used:
iPhone 11 Pro Max

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinv155
1 review
0 helpful votes
January 24th, 2022
Verified purchase

I purchased a refurbished Surface Pro 7. The refurb was in good condition, and had a perfect screen. Only knock was some slight coloring issues on the corners but only cosmetic defect and overall I am very happy with the product and the price I paid. They also shipped fast.

Products used:
Surface Pro 7

Service
Value
Shipping
Quality
Thumbnail of user cliveh38
1 review
1 helpful vote
October 1st, 2021

IPad Pro bought on Ebay rated B condition turned out to be A+ condition. Price was very good and delivery was super fast. Highly recommend.

Thumbnail of user albertg318
1 review
0 helpful votes
June 29th, 2022

Good shipping time
Very Good product
Good selller
Recommended
My name is Albert G, I bought a MacBook Pro 2013 and I liked the products, it looks like new, everything works and I got a good price

Products used:
MacBook Pro 2013

Service
Value
Shipping
Quality
Thumbnail of user jeant244
1 review
0 helpful votes
June 18th, 2021

Everything want smooth from buying to shiping. Bought a motorola phone fro them on ebay. I refer them to any costumer

Tip for consumers:
Good service fast shiping

Products used:
Phone

Service
Value
Shipping
Quality
Thumbnail of user arpitg12
1 review
1 helpful vote
August 31st, 2021

If you want to play your luck, buy phones from them; if you are lucky you wont have issue.

I ordered an 11 pro certified refurbished from BuySPRY, after 3-4 months screen started flickering and would go dark on times. I contacted BuySPRY, they said you are outside 90 days window so we cant do anything and they told me to take it to mobile repair shop. I did that, the service person told me that phone doesn't contain some "certified" apple parts and such cases it could work longer or it may break in 3-6 months; depending on your luck.
BTW the it was over 700$ purchase; I contacted seller again. They had same response we could not do anything as it is beyond 90 days window. What I realized that they could be building these cheap/fake refurbished phones that dont last much beyond their 90 days, and if in some cases it breaks earlier they may work with those customers and provide refund/service.

Thumbnail of user jacoboa1
1 review
0 helpful votes
June 28th, 2021

The phone is very good and all is working.is a very good purchase. I am very happy, and will be back

Thumbnail of user hvbhggygf
1 review
1 helpful vote
February 15th, 2022

This MacBook was trash it did not charge DO NOT BUY. They give you MacBooks that does not work then do not want to give you your money back the seller had a bad attitude I had to call my bank to get my money back. The MacBook was glitching and after 1 day of having it it will not charge please do not waste your money please you will get disappointed real quick

Thumbnail of user johnk3386
1 review
0 helpful votes
October 22nd, 2021

While I have to admit, the initial process of returning the phone was quite hectic, especially considering I had no phone to use in order to go through the process, overall the company handled my claim to the best of their ability and granted me a refund. We had some difficulty with iCloud and the Apple Services regarding the phone but the company worked hard to ensure the best experience and granted me a full refund after jumping the hurdles on their end. The process was a little longer than I had hoped it would be but at the end of the day we both wished to get out of each other's hair and were successful at that. I feel inclined to look into BuySpry for more of my electronic devices now considering their warranty programs and customer service.

Tip for consumers:
Try getting in contact with a representative over the phone and not through the website or email for the most timely response.

Products used:
Iphone 11 Pro Max Rose Gold

Service
Value
Shipping
Returns
Quality
Thumbnail of user zacharyr150
1 review
0 helpful votes
July 26th, 2021

Sent me a broken apple watch. Impossible to communicate and deal with. Whatever you do, cancel your order if you can. Do not buy from them on BestBuy. Trust me.

Tip for consumers:
Just dont do it.

Products used:
Apple Watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidr3655
2 reviews
0 helpful votes
June 30th, 2021

En varias oportunidades he comprado con BuySPRY y todos los artículos me han llegado en perfecto estado, estoy muy contento con sus productos, y seguiré comprando. Muchas gracias

Products used:
Artículos electrónicos

Service
Value
Shipping
Returns
Quality

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About the business

BuySPRY.com - Computer Hardware, Memory, Storage, Barebones, Notebooks.

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