BYJU'S Future School

Australia beware. I had payed for 12 months maths online teaching for my daughter. They make changes to classes without your prior notice. They say they will credit your missed class, and did not. They are so dishonest. Avoid at all cost

I really liked this coding course and my instructor was very kind and patient with me. I had lots of fun and was told that I was very good at this, however my only problem was the cost. I would be giving this 4.5 stars but unfortunately you can't give. 5 on this website. I am excited to continue this and hope it ends well.

I have bought a pack of 10 classes for my son. I can tell that classes content is very good, and we finished 4 out of 10 classes so far.

However, what puts me off is agressive and instusive constant phone calls from various people, totally unaware who and why already called me previously. Some calls are totally pointless and take unnecessary time.

First, three different people called me just for the introduction and Q&A. Every call was at most inappropriate time, where it was clear ot the caller that I'm either driving or shopping or working or just in the middle of something and clearly not in the position to answer trivial quetions or just mundane stuff. Despite this, they kept reading out their lengthy scripts to me.
It is just a bunch of classes and not a rocket science. One welcome call is just enough - customers will appreciate simplicity and straight to the point short messages. They specifically asked the best timing for me to be contacted, down to the precision to 15 mins plus minus, and they were very meticulous about it. I thought that after going through this calls they will leaving me alone. SILLY ME.
However, what happened next is a bit of a nightmare. I started receiving phone calls at random times, like Sat and Sun night or during working hours or a dinner times. Clearly not the hours I indicated.
After 3rd class they started pushing through some offers for buyng 48 classes more! A lady told me she secured 'good offer' with her manager's approval which was very hard to do, etc, etc. However, after that another guy called me and offered even better price, which clearlly did not require any manager's approval. And then the third person offers the lowest price plus amazon vouchers.
I told them from the beginning that at this specific month I am not able to afford running out of cash and committing for so long time ahead. I am moving house and my son is moving school. We only finished 3 classes out of 10, and we want to enjoy the program as it goes, without being forced to buy more of it when we have not yet property got into programming. They called duging meeting hours, and I messaged back to call me after 45 mins, and despite this they still kept calling one call after another, which is very embarrassing at work as my phone kept buzzing. I complained and asked to place my account on DND. Which they said they did.
Despite this last Sunday night a person kept calling me one call after another at 6 pm when we had Halloween party. I answered and said I am not able to discuss anything right now (they normally take time to talk to, not able to make calls brief). And after that a person still called and tried to push some great offer down my throat. This is all very frustrating and confusing, and I begin loosing trust.

My son did not book classes for few weeks as he was preparing for his school exams. Surprisingly they automatically booked the classes without even notifying us and marked it as expired. When we tried to reach pit for help, it was veey difficult to find support on call. When we weote mail they declined saying nothing can be done. You will face this challenge if you have any issues with them, you will not find anyone to discuss your problem and seek solution. They will be very active while selling on calls and WhatsApp. But once sold and fees paid they disappear. Pls be careful

I enrolled my two kids with BYJU'S, but unfortunately, the experience was extremely disappointing. It seemed that their primary focus was constantly on monetary transactions. Despite repeated attempts to communicate via email, there was a lack of response once payment was made. Even when I requested to pause the classes, they continued deducting credits from my account. Additionally, their account manager committed us to 120 classes & 80 without proper consultation. And never started my kids' classes and deducted the credits for Music Classes and
Moreover, the conduct of the account manager, Shalini, was particularly disappointing. She displayed rudeness and seemed solely focused on securing payments without addressing our concerns. Consequently, I incurred significant financial losses with BYJU'S, and I cannot in good conscience recommend their services to anyone. Furthermore, the quality of the classes was subpar.

They sell you class packages with the promise of an Amazon gift card, but they don't keep their word! We've been waiting for months now, no sign of the card despite numerous follow up with them. They had the gall to say that we will get the gift card if we sign up for a bunch of more classes! Fraudsters! Stay away.

1) This company is a total Sham
1) This company is a total Sham. For the last 3 days, their servers have been down. NO Class!
2) They are so unprofessional that they haven't sent any update on the progress so far. This is pretty bizarre.
3) BYJU future school website always has issues
4) Their marketing team is very aggressive and harass parents; they keep on calling, and sending so many texts and emails to renew classes. This all in a matter for few hours. If you are tied up with something and don't respond, they keep on calling, sending Watsup messages.
5) The Indian Government has barred its founder Byju Raveendran from travelling outside the country.
6) Stay AWAY from them.

We had a trial but we decided to wait a year or two because my girl is not ready yet( never touched computer etc) so it was a bit too much for her. Despite of asking them nicely several times that I am not interested they kept sending me different free classes I never subscribed. Calling me at 3-4am I'm the morning how to log in before these classes I never signed up. Had to block them on email,phone, Whatsapp. I don't recommend them, pushy Indian company.

This company will spam you and spam you non stop no matter how many times you unsubscribe or tell them you're not interested. I have had to block all forms of communication. My son could not understand a word the trainer was saying. Save yourself the headache and do not make contact with them cause they won't leave u alone!

We expressed interest in this company about a year ago. Decided it wasn't for us and they DO NOT take NO for answer. I've politely asked them to be removed from their mailing, calling, texting and contact list all together. They not only call all day long, they leave unlimited text messages and emails. They will continue to try to force this down your throat. I'm attaching the one from today but have a whole call log. Image trying to cancel a plan with this company. Do not do it…. RUN!

Good luck getting anyone to answer a call or reply to a chat.
Especially if you want to refund what you've paid.
Can't understand the "instructors " and my son has learned more at local community course for $100

They hit me for $289 each month and will not answer ANY messages about refunds.
It is my opinion this place is nothing but a scam.

I am very disappointed with the poor service from Byjus school.I registered for my two son coding class.But each of them must have the different contact information，so my younger son registered in my husband's phone number.But most of the time he is not at home，I can't get the notice before class，so my younger son always miss his lesson.I request for change the contact information to my number，but several month already，they still haven't solve this problem for me.Byjus school only contact me when they need to do the sales.

They took all tuition fees in advance and never returned when i requested, it's hard to reach them unless they contact you, frequently changed teacher, non attendance of teachers, wouldn't recommend anyone.There are lots of local services available, go for those instead of Byjus.They are very tricky and expert about marketing. Once you take a trial class they will make your life hell by frequent ph calls for enrolment and once you paid, you got stucked in their system.

I never write reviews but I wish I had read before I engage with them.
I am writing so I might avoid my case for other people's.
They take your money and literally very quick to call you might think good service but in fact they harass you to take money bit as soon as you ask for refund no one answers and you keep getting the same automated answer someone will contact you within 24 to 48 h which never happens and keep deducting credits.

Bad experience with teaching and scheduling courses, my daughter lost interest and became a hassle so decide to cancel as they tell you refund anytime with no questions.
Lies. They don't stop calling you and ask yu to give a gin a chance and when you insist for a refund,that's it no one is there and totally ignore your refund request.
Avoid

On our initial call with your course advisor we opted for only 2 classes as we will scheduled to travel for 2 months. Unfortunately, the advisor booked us for the entire course of 8 classes and tricked us into doing the payment on tabby which we had no clue about and never agreed on. This is unacceptable for any customer.

We are promised to get a gift card for enrollment but my kids sessions are almost over and never received the gift card. Sent emails multiple times but received the same response as getting delayed. Its been dragging for more than 7 months. I lost hope. Cheaters...

Waste of money and time, I have paid for one year for Math class, there is no consistency of teachers, every month we had new teacher, half of the classes were gone to adjust to the new teacher, I wasn't happy with the service and requested for cancellation, it's been 8 months I haven't received my money back, I don't have hope that they will refund my money(~1000 dollars). Please don't fall in to their trap.

Avoid this company at all cost.
Please do not fall for the scam. They promise you referral vouchers for referring other children but do not send them. I reffered 3 children but still waiting for the vouchers. I have raised this issue several times to the support team and management team but to no avail. Every time they either say sorry for the delay but never send anything or refuse to accept that you reffered the child. Please do not fall for the scam

Paid *******.00 for tuition. Not received any service. Asked for refund. Still begging for the last 3 months. They have no value for others money. Customer care service is not helpful at all. Pls pls. They only want your money. Not providing the services. There are lots of firms providing education to kids. Pls anyone help me to get the money back.

BYJU's Future School is robbing money from overseas families. I have been following up for my refund since January 2023. No luck. Each time some new person will talk and good for nothing. I asked to hold classes but they failed to hold the classes. Every month classes are lapsing sofar around 50 classes lapsed. USA PARENTS: Don't join your kids to BYJU's. You will repent for your decision.

They will promise vouchers when you sign up, but never deliver. They have consistently made excuses and not given me my voucher for last 10 months. Same automated reply when you email their support. They don't care. They take money and never give out the service as intended.

We are two years with ByJu's Math and one year with ByJu's art. Amazing programs, professional teachers. We are very happy. Prices are below $15 per hour one on one classes. Very budget friendly. They have very strong reward system for students - points and badges. Before signing up you could negotiate sign up bonus, like discount for package and Amazon gift card. Our Math teacher at BYJU'S is Ritu Agarwal. She is very patient with our teenager and very helpful. Highly recommend.

When they ask me to sign up the class, i will earn $200 amaon gift card, the class is almost finish, i still not get me amaon gift card yet, they just keep ask me to send in the request for it. Don't trust what they promise to you, they just want you to sign up for the class first,take your money, ask you to ask more people to join them, and them not try to help you at all.