• Patpat

Patpat

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Overview

Patpat has a rating of 4.92 stars from 25 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat most frequently mention customer service. Patpat ranks 13th among Baby Clothes sites.

  • Service
    19
  • Value
    18
  • Shipping
    19
  • Returns
    18
  • Quality
    17
23
See all photos
How would you rate Patpat?
Top Positive Review

“Unique selection of high quality maternity clothes”

Leticia S.
7/29/21

I love PatPat maternity clothes. The store recently had several items on sale and I purchase a bunch of them. However, they were a bit too large when I tried them on. I sent a message requesting an exchange for a smaller size. Mary, who assisted me, was quick and thoughtful in her responses. She figured out the best possible way to solve the situation, which was high above my expectations. I could not be happier with the products and especially with the customer services.

Top Critical Review

“KISH”

Serena S.
11/17/21

KISH did a great job resolving my issue! I am very pleased with the help given. Would highly recommend!

Reviews (25)

Rating

Timeframe

Other

Thumbnail of user leticias75
1 review
0 helpful votes
July 29th, 2021

I love PatPat maternity clothes. The store recently had several items on sale and I purchase a bunch of them. However, they were a bit too large when I tried them on. I sent a message requesting an exchange for a smaller size. Mary, who assisted me, was quick and thoughtful in her responses. She figured out the best possible way to solve the situation, which was high above my expectations. I could not be happier with the products and especially with the customer services.

Products used:
Maternity clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user shifnase
1 review
0 helpful votes
September 10th, 2021

This is my first time ordering from Patpat I just love their cute adorable collections specially for girl babies. Awesome quality at affordable price also their shipping charges are very low comparing to others online stores. Special mention they have COD option which is great.
Worth spending.

Products used:
Baby clothes

Service
Value
Shipping
Quality
Thumbnail of user sharyark
1 review
0 helpful votes
August 11th, 2022
Verified purchase

I regularly ordered from patpat. I'm 100% satisfied with their product quality and packaging. Sometimes if anything wrong with the size, they have very good customer oriented return or refund policy. I highly recommend it to you all.
Thank you

Thumbnail of user samrah
1 review
0 helpful votes
June 23rd, 2021

Hi,
I am a new mom from canada, so its my first time to buy baby stuffs. Tried PATPAT and just love it.
Their quality, material and designs are awesome. I ordered some baby dresses, socks, hairbands, Stroller net and man shirt. Its very Pocket friendly. Highly recommended
Also their customer service is awesome, once i did my order and the next day, i thought i don't want 2 shirt so i wanted to cancel and request for cancellation, the customer service responded me in less than 5 hours and cancelled my order and also gave me full refund.

Tip for consumers:
Must check the material, size chart first and also the reviews of a product to get some idea

Products used:
frock, skirts, romper, shirt, trouser, socks, pacifier, stroller net, man shirt, man t-shirt, baby hairbands.

Thumbnail of user jeevang7
1 review
0 helpful votes
July 12th, 2021
Verified purchase

I'm so happy with shopping PatPat, and I would like to recommend for entire family members (Like Kids (all in one site), Mothers, kitchen and home).

Service
Value
Shipping
Returns
Quality
Thumbnail of user serenas105
1 review
0 helpful votes
November 17th, 2021

KISH did a great job resolving my issue! I am very pleased with the help given. Would highly recommend!

Thumbnail of user raihanan1
1 review
0 helpful votes
November 9th, 2021

Wonderful quality, variety of choices, good discounts. You name the benefits it's there in patpat baby clothing that I was buying. I love online baby clothing purchases. I recommend baby products to purchase from here.
Thank you patpat.

I wanted to put pictures and proof of purchase but don't know how to put it in the review. However I can always email it to patpat

Tip for consumers:
Zoom the big item or product to confirm what you need. Clothes however are wonderful

Products used:
Baby clothes, bed accessories and balloons

Service
Value
Shipping
Returns
Quality
Thumbnail of user karpagamm
1 review
0 helpful votes
July 26th, 2021

Awesome Product and service provided by RACHEL and team. Many collections available for kids and family.

Tip for consumers:
best product for best price and good customer care service.

Products used:
Dress for kids.

Service
Value
Shipping
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Quality
Thumbnail of user fabip
1 review
0 helpful votes
August 10th, 2021

The clothes are good and the prices amazing. I recommend it.
Once I had some trouble with the size of one piece that I bought and the representative Ronie provided me with great customer service support. Resolved my concern satisfactory.

Products used:
T-shirts, bras, blouses

Service
Value
Shipping
Returns
Quality
Thumbnail of user isairyks
2 reviews
0 helpful votes
January 22nd, 2022

Si quieres que tú bebé vista de una manera única no dudes en comprar en patpat lo mejor en estilo calidad y prendas para niñas y niños si te recomiendo que midas bien al bebé para que no tengas ese problema de tener que devolver por el tiempo más sin embargo ellos si pasa algo se hacen responsable una página súper buena y la atención es lo máximo ya tengo tiempo comprando y es lo mejor en los zapatos de niñas recomiendo que si tú bebé tiene pie gordito compres siempre una o una talla y media de más mi sugerencia mi bebé de 18 meses yo le compro ya talla 7.5 en patpat viene siendo 24/25 y de ropa talla 3 años

Thumbnail of user qazig1
1 review
0 helpful votes
June 1st, 2022
Verified purchase

I lost my parcel coming from patpat and the courier lost it i dont know where they dropped my parcel
After the frustration i contact with team patpat and they solve my problem in no time it was so user friendly through emailing and also I called the customer service too JONALYN helped me out of the situation and refund the total amount i lost thanks alot for your help

Tip for consumers:
Its a site where i found a very clothes for my newborn and I loved it they are fresh in colors prints and styles

Products used:
Clothes

Service
Value
Shipping
Returns
Quality
Thumbnail of user gagandeeps23
1 review
0 helpful votes
August 28th, 2021

I am third time buying the products from this site. I usually buy my baby clothes. Quality is best. And better than price..

Thumbnail of user alhossinm
2 reviews
0 helpful votes
August 29th, 2021

Hey, it is a very beautiful site and contains beautiful clothes. I loved it very much and it deserves five stars. They have all the new models. It is very, very, very cool.

Tip for consumers:
I recommend using this program and the beautiful website. It is very, very, very cool. The clothes and the modern fashion are wonderful. It deserves to be evaluated with five stars.❤️❤️❤️

Products used:
Baby wear

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucied17
1 review
0 helpful votes
November 2nd, 2021

I love shopping at PatPat. It's my go to site for baby clothes and is becoming a site for me too. The style of clothes is fun and comfy and the price is great. Even their return policy is excellent. Thanks RACHEL for you quick and efficent service. And kudos to you for telling me to gift or donate the clothes that don't fit to friends of someone in need.

Tip for consumers:
The best way to save on this site is to wait for sales and buy just enough to get free shipping. Their sale usually only includes 4 items. I scour and save the items I like for future orders.

Products used:
blouse and storage boxes

Service
Value
Shipping
Returns
Quality
Thumbnail of user poojad32
1 review
0 helpful votes
November 11th, 2021

Susie B provided quick resolution and was very helpful. Appreciated the help. Good service. Good attitude

Products used:
Baby clothes

Service
Value
Shipping
Returns
Thumbnail of user myrar5
1 review
0 helpful votes
November 24th, 2021

Customer Service Support is really great, I was surprised that I got the response really prompt and quick.
I'm sure that I will buy more stuff and come back to their website

Products used:
pajama

Service
Value
Shipping
Returns
Quality
Thumbnail of user zainaba64
1 review
0 helpful votes
December 22nd, 2021
Verified purchase

Nice prise good quality and fast delivery I pay 3 time a lot of newborn stuff it's very reasonable...

Tip for consumers:
They give huge discounts and daily prices must shop best for reasonable cloths also have family matching clothes

Products used:
Clothes baby products baby clothes maternity cloths

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulines306
1 review
0 helpful votes
January 2nd, 2022

Great experience with my first time ordering from Pat Pat. The Christmas aprons and PJs I purchased for my family were lovely. The quality was great for the price point. I had an issue with sizing on one of the PJs and Glenn at Pat Pat promptly addressed my concern. I would definitely purchase from Pat Pat again.

Products used:
PJs and Apron

Service
Value
Shipping
Returns
Quality
Thumbnail of user parmisy
1 review
0 helpful votes
October 30th, 2021

I just got my package yesterday and it was perfect. Everything was good, true size. The quality is perfect and colors are match with the website exactly. It was awesome shopping for Christmas. Thank you guys.

Tip for consumers:
just trust them, everything is perfect

Products used:
Christmas PJ

Service
Value
Shipping
Returns
Quality
Thumbnail of user nehat30
1 review
0 helpful votes
August 28th, 2021

I had issues with the size that was sent to me being different than the size I ordered. Reached out to the support team and Claire D was very quick in resolving the issue for me. Very pleased with the service I got

Service
Value
Shipping
Returns
Quality
Thumbnail of user julies1741
1 review
0 helpful votes
July 11th, 2021

I am happy with the service with resolution that Pat Pat customer service team, Rachel provide to me. It was really fast and great service she provided me. I am satisfied with the service I received from PAT PAT!

Tip for consumers:
size was little bigger for me, so even you have gained a lot of weight for your maternity. go with the right size that you used to wear.

Products used:
maternity cloths and baby stuff

Service
Value
Shipping
Returns
Quality
Thumbnail of user christined1229
1 review
0 helpful votes
August 17th, 2021

I received an item that did not work as I expected it to, so I requested to return by mail for a refund and not only are they are refunding my money, I do not have to ship the item that I have back to them either. Excellent customer service! I was dealing with a staff member Ham B. By email.

Service
Shipping
Returns
Thumbnail of user satwinderk1
1 review
0 helpful votes
May 26th, 2022

They have really nice collection of clothing not just for kids but for adults too. Pricing is really very genuine and also shipping is good

Thumbnail of user catherinev158
1 review
0 helpful votes
November 9th, 2021

Excellent service de CASSEYLENE. Réponse rapide et nous offre la meilleure option. Ma beaucoup aidé avec ma demande de retour.

Service
Value
Shipping
Returns
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Thumbnail of user mohm15
1 review
0 helpful votes
January 31st, 2023

Customer service deserves 5 stars
Thanks Susie B
I refer to my friends
Cotton goods are very cool and beautiful

Service
Value
Shipping
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4.9
25 reviews
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