Candere By Kalyan Jewellers

I purchased mani mangalsutra which continuously broken within one month,it's screw is of very poor quality due to which it's continue remove from neck so unable to wear it then what is the use

After mailing and chating they not responding to us for this

Abolsute cheats, How they are in business I do not understand
They are selling non hallmarked gold as hallmarked gold. Once you receive the jewelry and see it is not hallmarked as claimed by customer service, they are refusing to take the jewelry back. There is no customer service. There is no one ever who answers the phone. If they ever respond over whatsapp, they refuse to accept anything. They flat out refuse to take the jewelry back though website says 15 days return period. Run from them. Report them to the govt of india.

There is no ethics in them they do not listen to their customer
They do fraudulent activities
Not reliable you can't trust them

It was an awful experience for me. System generated emails and chat support is pathetic. There is no update shared with you until and unless you follow up with them. The chats are as usual non-sense coz its automated and never answers your question. Before purchasing a bracelet meant for kids, i called them to ask if this size and product would fit me and wont be too small, the executive assured that yes you can buy. When i actually received it, it was this tiny piece of bracelet for 1-2 year old kid.

I have ordered an item and even after 30 days they have not dispatched my item. Atleast 10- 12 days they where packing and 4 days my item was ready for dispatch. After dispatch courier took 7 days to deliver.
Very poor customer support and staff behaviour. Never buy from here.
Contact me at *******453

If you want to buy buy atleast 3 months advance so that you might get it on time.

I visited the store for the first time and was really impressed by their service. I got my ring from them and got it delivered in a very short time. The whole experience was great.

I bought an earrings for the occasion of rakhi 20 days before. Till date, no reply, no proposer response from customer services, same replies. Until the customer ask, they dont reply, but they spam my inbox everyday with offers, new products, old products all kind of nonsense. But never send an update about the product. Zero efforts after sales. Buy from them when u dont care when it arrives to you. Buy it and forget that your bought an item from them. They give you surprise, when you reborn, they will deliver it to your new mother..

It has been a mixed experience.
Pros: Great website with the ease of selecting gold and diamond quality; Awesome designs; extra amount paid is refunded without any hassle.
Cons: Extremely delayed delivery; need to follow-up with customer care continuously to get updates and expedite the process

Don't trust and please don't place any order I did prepaid order and it never reached I'm still waiting customer service telling daily it will dispatch today tomorrow end of the day bla bla but it been 1 month still my order is in packing I'm vexed and online gold shopping is good in other websites but not ata ll in candere.com please believe me and don't go for this website

I been shopping online jeweller since 2014 started with Bluestone. Recently I ordered 3 products from Candere 2 got delivered on time and 1 was delayed, there is no proper communication in advance nor with follow-ups Candere customer care provides update. Half the time customer care call won't get answered, chat we won't get any replay back.
Mail is too worst just copy past standard replays.

They don't provide updated expected time of delivery.

The pieces are very beautiful and the design is elaborate, but I was surprised by the small size of the pieces, especially the ear piece, which looks much larger in the pictures and most importantly in the virtual experience

Worried me a little with the delayed delivery, but overall the product and customer services were good. Thank you Candere.

well responded services

The products are really beautiful and well made, I have cut 2 stars for only customer service. They have the worst customer service ever like the street side vendor will give you better customer service then them. I ordered a beautiful bracelet and due to good differences the price reduced so they had to refund me some money it took me over 9-10 calls and over a month to get back this money which they should have refunded back without this drama. Every time I called they said the refund process was blocked for some reason ( the reason was unknown to them) and plz wait for 24-48 hrs u will get the refund.

I purchased a diamond pendant for my anniversary, I was worried after knowing that these are all made to order jewellery. I will really thank Candere for making and delivering the product fast. You have saved my day, really appreciate your efforts.

I was facing issue and had no faith buying online however I received the same product what I see online on the website with all documents. Good customer service also too ms puja and henal helped me by sending links and following up at my convenience and were very sweet, over all I am happy with the product and my experience with candere for both product and assistance. Thanku team

Placed an order for July 7th 2022 for an auspicious moment, the delivery on 18 with regular follow-up. Not reliable, customer service, no follow up on manufacturing to packaging

Everytime while contacting generalistic statement- manufacturing under progress- our manangement will contact you within 24 hrs. Deliver 24-48 hrs.

The team at Candere made the experience memorable and enjoyable. Even I am located in Jordan, the ease of communication, through their portal, made uploading photos, sharing comments, reviewing images and finalizing the design extremely easy.

The experience was fantastic and my wife is absolutely love the quality and beauty of the Necklace and Jhumka.

I cannot express my gratitude enough to all the members at Candere who made this journey so memorable.

The worst experience that I've ever had! Not only is the order delayed multiple number of times, their website doesn't work as also they have the worst customer service! By the way, they are the first ones to ask for money upfront - beggars are better! Mr. Amitabh Bachchan - you lost your credibility by endorsing them!

I placed my order on 6 of march. & Now today's date is 9 apr & still i didn't received my order yet. I try to connect with customer service 10+ time so they always says just wait 2 working day's & your order will be delivered. But still there is no response from them. Candere is just making fun with there customer. Such hectic service from you. Im giving one star bcoj i didn't have any other option. Otherwise i would give it in minus.

I purchased diamond jewellery for the first time through online mode and Kalyan jewellers has made me more confident for purchasing jewellery through online, as I am very much satisfied with the jewellery I purchased. Nice packaging. Thankyou Kalyan

This website has products with high making charges. I had to wait for offer and make sure I get discount on making charges so that I get it nearly price equal to local places. It is not like they have very exclusive designs too. Please check what is the percentage extra they are changing than your gold rate and it's really huge. If you buy gold regularly you can make the difference. I am giving this review so that these gold shops understand and not cost so much money even on simple designs.

Gorgeous ring and excellent craftsmanship. Delivered 3 days late but still an excellent delivery time overall. The only disappointing fact is that the ring was much smaller than what the pictures led us to believe. It would've been better if there was a picture of a model wearing the rings for better size comparison or the option to choose the same design but bigger in size.

These guys are frauds…don't believe their words. Don't buy online jewellery ….!worst customer service