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Overview

Capital365.fm has a rating of 4.09 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Capital365.fm most frequently mention bank account. Capital365.fm ranks 307th among Investing Other sites.

  • Service
    9
  • Value
    3
  • Quality
    4
How would you rate Capital365.fm?
Top Positive Review

“Thanks to the Customer Support”

Eric R.
6/24/21

I signed up 9 months ago but was not able to log in for a couple of days. Thankfully I was not in any open trade. So, I mailed *******@capital365.fm about my issue. They replied to me soon but my issue persisted. Finally, I made a call to customer support. They told me some technical problem was there with my account. It took a single day to solve the issue. I successfully logged in then.

Top Critical Review

“SCAM”

Stuart C.
9/2/22

They will push you to increase you investment but you will never be allowed to withdraw or if you process a withdrawal, there will be an error that will cost £12,000 to put right. A total con. Avoid at all costs.

Reviews (22)

Rating

Timeframe

Other

Thumbnail of user alexk786
4 reviews
2 helpful votes
March 18th, 2022

I've been a Capital365 customer for more than 3 years and use it to trade every day. When I first signed up I struggled with configuring my account and felt like I had to do all the research myself - but then someone from their customer service reached out to me when they saw that I was struggling. They helped me through the process of finding the best trading instruments and now I am absolutely confident to trade by myself, and more I do it really successfully.

Service
Quality
Thumbnail of user ericr923
3 reviews
2 helpful votes
June 24th, 2021

I signed up 9 months ago but was not able to log in for a couple of days. Thankfully I was not in any open trade. So, I mailed *******@capital365.fm about my issue. They replied to me soon but my issue persisted. Finally, I made a call to customer support. They told me some technical problem was there with my account. It took a single day to solve the issue. I successfully logged in then.

Thumbnail of user marshalln19
2 reviews
0 helpful votes
October 10th, 2021

After processing the withdrawal request, I did not receive any amount even after the fifth day. I contacted customer support. They informed me that I had some error with my bank account information. I reviewed that carefully and clarified it.

Thumbnail of user tomc1267
2 reviews
0 helpful votes
June 29th, 2021

I enrolled with managed account and deposited $*******. I was on the verge to put my first order with Capital365, I was informed the canteen of my factory caught fire and took the form of a volcano. After getting over that accident, I applied for a refund. The refund is under process. They told me it will take 30 days and if they find my request invoked, I will be refunded.

Thumbnail of user kevink1525
5 reviews
1 helpful vote
February 11th, 2022

I am currently using Capital365.fm and have absolutely no complaints. You can have one conversation with the support team here and find yourself in a much much better position in deciding where to invest. Even if you don't want to invest yourself you can entrust them to invest for you and they will provide you with huge dividends. The best to earn from while also you learn.

Service
Thumbnail of user maddoxa1
1 review
0 helpful votes
July 20th, 2021

Last month I made five investments. Four of them were in profit. I did not withdraw them from the wallet. The collective amount amuses me a lot. My bank account is looking good with profits and I am watching the graphs for the next good trade opportunity.

Thumbnail of user jackl639
2 reviews
0 helpful votes
June 23rd, 2021

I bought an order for 2500 Euros in 2019. Last week I sold with a good profit. I withdrew the whole sum. But my bank account was not credited. I contacted my bank and capital365 to investigate what exactly had happened. Capital365.fm executive told me that amount was sent from their end. I got puzzled badly. Before yesterday my amount is visible in my bank account by the grace of God.

Thumbnail of user braydent8
4 reviews
2 helpful votes
June 25th, 2021

At the time of registering, it requires some documents and sensitive information. I did not want to upload my documents there. But I wanted to get in. Then I checked the reviews to get assure about the image if it was positive or not. Reviews confirmed to me for the security policy and traders' data are kept safe here. Now I started trading with Capital365.fm.

Thumbnail of user harolda102
4 reviews
0 helpful votes
October 21st, 2021

My business was on the verge to get into ashes. I needed to give my business aid but this was the only source of income so how could I heal this financially. I invested a little fund in bitcoin. God blessed me with a profit. I could save my only family business because of trading with Capital365.fm online stocking.

Thumbnail of user stepheng1420
2 reviews
0 helpful votes
November 24th, 2021

Capital 365 has a bunch of highly qualified financial experts and eminent traders who have a great sense of the market. Their market and business analytical skills are irreplaceable with any of the similar trading partners in the current market.

Thumbnail of user luisa552
3 reviews
0 helpful votes
July 9th, 2021

I have chosen a basic account for trading at Capital365.fm. I was offered nice featuresat such a beginner stage. They presented me weekly market reviews, 25% margin loan, daily news, account manager, weekly live stream, and trading webinar. Leverage was good too.

Service
Thumbnail of user stuartc254
1 review
0 helpful votes
September 2nd, 2022

They will push you to increase you investment but you will never be allowed to withdraw or if you process a withdrawal, there will be an error that will cost £12,000 to put right. A total con. Avoid at all costs.

Tip for consumers:
DO NOT USE

Products used:
Crypto trading

Service
Value
Quality
Thumbnail of user domi4
1 review
0 helpful votes
December 19th, 2021

Following my research I see that Capital365 operates without a license. They mention that "1.1. Capital365 is a trade name of the company DILFETRONO LTD. number C*******, incorporated in Cyprus, (with registered office at Tenaroy, 4, 'Agios Dometios, 2360, Leykosia, Kyproscy.), referred to in this Privacy Policy as "The Company", "Capital365",... " but they do not mention in any way and nowhere that Capital365 is regularized in Switzerland!

To operate in Switzerland, a company must comply with the highest minimum deposit requirement on the market, CHF 20 million, or well over $21 million at the time of writing. The company is then required to participate in a guarantee fund, which guarantees that in the event of bankruptcy, its customers will be compensated up to CHF 100,000. Only when these conditions are met can a company obtain an authorisation from the supervisory body in Switzerland.
YES I was convinced I could make a good profit with another deposit.
Leave the money in the bank account and get low interest rates annually or invest in Capital365.fm and maybe increase the profit with good against the wind!
Then came the request to make another deposit, not via credit card or bank transfer as usual, but via cryptocurrency! That's when the warning signs went on for me!
I have decided to request my deposit back.
Luckily, Capital365 paid out my deposits and profit.

Thumbnail of user denverb34
3 reviews
0 helpful votes
September 13th, 2021

I started my trading on Capital365.fm this week. Before this, I have done trading on few more websites also. Conditions, crypto frequency, and the stock market are the same everywhere though yet the sites differ from one another. On Capital365 than others, I find more options to invest.

Thumbnail of user evelynj91
2 reviews
0 helpful votes
November 22nd, 2021

Understanding what crypto is and how trading works was in Cloud 9 for me. The broker from Capital 365 helped set up a demo and guided me through the basics. It was simpler than imagined.

Thumbnail of user roryg24
1 review
0 helpful votes
June 17th, 2021

I was not fair with my studies. My family was so much worried about my future. My uncle was in this line of investing. I talked to him to teach me some basics of this market. I started with a small investment because I was dumb in my studies so I was afraid. My concern for the ups and downs of the market was better than my bookish knowledge. I am relieved with these earnings that gave me hope for the future.

Thumbnail of user eddiem324
1 review
0 helpful votes
August 19th, 2022

I got introduced to captial365.fm through a friend. My friend and I both had some crypto currency just sitting in our respective wallets doing nothing. My friend came across an advert that was very tempting. 365 would play his crypto and return a profit. My friend used to get a weekly update about how things were going and he was happy. I thought it a good idea so I asked him to pass on my number.
An account manager from Capital365.fm phoned me, and talked me through the process. I transfer my crypto to their account, and he would take it from there. I was very pleased, as I really didn't know what to do with it.
Initially, it made money, with weekly updates and then, having grown in confidence with this account manager, when he called me to say crypto was about to bottom out, but the silly season with shares was about to begin and I should perhaps invest more money, in this case increase my investment to £10,000 to upgrade to a managed account and let him buy and sell stocks for me. Well, it seemed like a good idea.
He also told me that he had put in £5000 of his own money in, so it gave me an extra sense of confidence in this new endeavor. About 3 weeks later, he stopped trading and after two weeks of no updates, I spoke to him on his WhatsApp number and he told me that the stock exchange was all over the place and he couldn't get the right price on the shares, and my best option was to cash out. To do this, I needed to pay the brokerage fee and also the House fees. The problem was, I couldn't pay these fees, some £2003, from the money we made, but had to pay them from my personal resources. I was also told that all accounts that were not trading would pay a 7.5% monthly fee on balances in the account. It did strike me as rather odd, but he was most insistent, and said it was all in the terms and conditions of the company. He also said that he had been told by his manager that he should not have paid the £5000 into my account, and that as the customer must never lose, that money was mine. Well, I paid. To be honest, I had started to feel uneasy about the situation, but by now the account stood at approximately £*******, some £6000 profit, after I paid the fees.
He said it took 2 working days to clear the funds and to liquidate the account. Cash out day finally arrived, and under his supervision, I made the withdrawal. I was very nervous of withdrawing all the money in one transaction, but he was most reassuring, telling me it was very safe, and to avoid extra fees, this was the best thing to do. The money would be in my account in 30 minutes to 2 hours. We did the transfer, £******* or so. 3 hours passed and nothing. I called him and said that I had not received anything. I was told it must be because there were so many trades going on that things were taking longer, but he would send them an email. Sure enough, I received an email from Blockchain, with subtlety poor grammar (similar to how my account manager writes) informing me that 'we see that there is a transaction pending on our side' it said and telling me that it could take up to 2 working days. ( I later sent a copy to Blockchain and they confirmed the email was not from them as it had an outlook extension and not a blockchain.com extension). Still nothing had happened after the two days. When I spoke to my account manager, his first thought was am I sure I gave the correct details, and then he said 'well once we pay it into the blockchain it stops being our responsibility'. His stance changed gradually getting more defensive and distancing themselves from the matter, telling me "well you had the email saying your withdrawal was completed successfully, didn't you?
At this point, I published a bad review, pretty much like this one. He was very angry, and instead of helping me trace the money, as any decent above board company would do, sent me reviews about the company that holds my crypto wallet, and how they lose peoples money all the time.
365 also contacted Trustpilot and asked that any amount of money was taken out of the review, and the name blockchain be removed and any identifying names of people who scammed me be removed.
I eventually got onto 365's customer service. I emailed them and their customer service manager was obfuscatory at best, I later realised. He almost, but not quite answered my questions. I asked for the txhash/id for my transaction. This is the unique number that identifies the payment on the blockchain, and I got something back from them, but it contained more than 550 pages and 2776 transactions, and no real way to tell mine, as it was not ordered by wallet address but in a more obscure way. Again, any decent company would give you the exact information you asked for, the exact position on the blockchain of your transaction, in order that you can see your transaction. Not so with Capital365.fm. I pulled my original review on Trustpilot, as I believed, at the time, that perhaps he was trying to help, and I thought it unreasonable of me to leave such a poor review when customer service was trying to help me, and did not want to disadvantage their company. I later realised that it was going nowhere, their customer services manager just kept asking questions that were not really relevant, and trying to sow doubt in my mind about what the problems were and other scenarios that were not the fault of 365. I also kept being told that well, it is just unfortunate that this had happened. I eventually managed to interrogate the 550 document and my transaction was not on there. Customer services are no longer answering my emails. I have been scammed.
I still have over £1165 "invested" if you can call it that, in 365. I tried to withdraw from them, but, even though I paid the fees to withdraw all but £100 from them, I was prevented from doing so, as there are fees to pay on the withdrawal. They even said that the account manager Liam Martin had not charged for his management fees, and they needed to make a retrospective decision as to weather to charge me them!
I now realise that it has been a very smooth scam. The £5000 he 'paid in' was just there to bump up the fees I had to pay to get the money released.
Please, take your money elsewhere, you are on to a sure loser with this company.

Tip for consumers:
Avoid this company. It is scam central.

Products used:
This company offers financial services

Service
Value
Quality
Thumbnail of user alexa893
1 review
0 helpful votes
June 16th, 2021

My best friend told me to put my earnings in the hot wallet so that it might ease my transaction capacity. Oh Yes, the cold wallet is offline storage and the hot wallet is online storage for our currency. Although a cold wallet is safer than a hot wallet that's why keep a small amount in the hot wallet for business.

Thumbnail of user mikes3151
1 review
0 helpful votes
July 6th, 2021

I was working in the insurance sector. It was a very pressurizing job. I left the job and made my mind plunge into the stocks. I moved with a new concept of investing and purchasing my order for foreign currency with $1600. I have earned good interests and moving ahead for more.

Service
Value
Quality
Thumbnail of user arthuro58
5 reviews
7 helpful votes
October 11th, 2021

I did a good sell of DASH today. My last order for BCH was profit as well so I have filled the withdrawal form today.

Service
Thumbnail of user nicolem1764
1 review
0 helpful votes
December 27th, 2021

I have been pissed off several times with customer support on other platforms. However, Capital365.fm is quite different in this matter. The customer support people here are really good and patient. They respond to all queries real quick and also provide solutions to all the problems.

Service
Thumbnail of user lutherd15
4 reviews
0 helpful votes
August 4th, 2021

The system, Capital365 is using for trading is praiseworthy. I am relaxed when trading here. Absolutely loved it!

Service

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4.1
22 reviews
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