• Car and Truck Remotes

Car and Truck Remotes

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Overview

Car and Truck Remotes has a rating of 4.11 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Car and Truck Remotes most frequently mention customer service, key cut, and local locksmith. Car and Truck Remotes ranks 32nd among Auto Parts sites.

  • Service
    33
  • Value
    41
  • Shipping
    41
  • Returns
    16
  • Quality
    39
Positive reviews (last 12 months): 0%
Positive
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I e-mailed this company to make sure the key fob would fit my car.
  • The customer service rep here at "carandtruckremotes" told me dealers always do that...
How would you rate Car and Truck Remotes?
Top Positive Review

“Great experience”

Craig M.
10/27/21

Way cheaper than the dealership! Good quality products. Excellent updates on product arrival, arrived within expected time. They also provided a link of licensed programmers to cut and program my key. Would use this site again and highly recommend them.

Top Critical Review

“Wrong part and no info”

Peter H.
1/6/24

Despite the fact I gave them all my correct info, they sent me the wrong key fob and after asking twice for the correct info, they have not replied to me. Poor service and I am disputing the charge based on false advertising.

Reviews (197)

Rating

Timeframe

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Reviews that mention popular keywords

fob (31) customer service (9)
Thumbnail of user craigm786
1 review
1 helpful vote
October 27th, 2021
Verified purchase

Way cheaper than the dealership! Good quality products. Excellent updates on product arrival, arrived within expected time. They also provided a link of licensed programmers to cut and program my key. Would use this site again and highly recommend them.

Products used:
Keys and remotes

Service
Value
Shipping
Quality
Thumbnail of user peterh618
4 reviews
1 helpful vote
January 6th, 2024

Despite the fact I gave them all my correct info, they sent me the wrong key fob and after asking twice for the correct info, they have not replied to me. Poor service and I am disputing the charge based on false advertising.

Thumbnail of user jh1071
2 reviews
3 helpful votes
August 21st, 2022

I recommend paying up for a factory key fob. We had batteries die quickly and they would not replace a faulty fob (opened car, but did not start car after 3-4 month) because it was past the 90 day warranty. Will never buy again from them. Very disappointed. Purchased in December, broke in March. I tried to upload a screen shot of my order, but this site says it needs to be 300 x 300 pixels and I'm not sure how to make it that size.

Tip for consumers:
They make their money off of warranty contracts for their terrible products.

Products used:
one of two fobs still works, Both batteries died quickly.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rebeccaj706
1 review
0 helpful votes
August 13th, 2021
Verified purchase

I got my key fob quickly. It was a great price. I will definitely recommend others to use this website. Thanks!

Thumbnail of user georgec1368
1 review
1 helpful vote
March 1st, 2022

Excellent fast delivery. Price is far better that any dealer quote I had.
I will definitely use them again anytime I or an associate would need another remote.

Tip for consumers:
Rest assured they have quality merchandise and NOT cheap copies

Products used:
remote key fob for Jaguar

Value
Shipping
Quality
Thumbnail of user brianm2727
1 review
1 helpful vote
January 25th, 2022

Key and fob came quickly but getting someone to program the fob is another story. Calling the auto key locksmiths for a 2018 Buick Regal Tour X, did not inspire any return calls. I ended up buying another key and the programming from Ace hardware, who would not program anyone else's key fob. Same key and fob as what I bought from the dealer, but there are two steps to the process and the second one is out of the company's control.

Thumbnail of user glenns578
1 review
1 helpful vote
April 10th, 2022
Verified purchase

Saved about 70 bucks by taking purchased remote to locksmith instead of buying from a dealer. It was also about 25 dollars less programed with the entry door key cut than if I purchased it from the locksmith. It works great.

Thumbnail of user hughr76
1 review
0 helpful votes
February 22nd, 2022

I ordered two remotes for my 2004 Cadillac XLR. A Remote Driver 1 and a Driver 2 and they were shipped promptly and received today in perfect condition. Included in the package were instructions for the programming of the units. The young lady on the order desk was very helpful and the whole transaction was excellent. Thanks to the team at Car and Truck Remotes.

Products used:
Both remotes

Service
Value
Shipping
Quality
Thumbnail of user jayg826
1 review
0 helpful votes
October 5th, 2022
Verified purchase

I bought a Tesla Model S key fob from them. I paid $100 thinking I would save $75 versus going to Tesla. I waited beyond my 90 day warranty to get it programmed. Tesla told me the remote was defective. I contacted Car and Truck Remotes customer service and they told me tough luck so I am out $100. I was hoping they would do the right thing but they failed. A warning to other potential customers.

Tip for consumers:
Test your product right away.

Products used:
none - it was a car remote keyfob and it was defective

Service
Value
Shipping
Returns
Quality
Thumbnail of user waynet283
1 review
0 helpful votes
March 6th, 2022

Ordered Key from Canada gave them info for key. Ask dealer parts department for info of Key fob get MHZ from them also. Received key fob in two weeks. Checked internet how to program the key fob. Car and truck has it on their site. Took two minutes to program cost with exchange and shipping $60.00. The cost in Canada was $150.00 to $250.00 for key and to program. Went to a key specialist and they wanted $490.00. Car and Truck will go out of their way to help you Thanks Brian

Thumbnail of user kimberlyh1117
1 review
0 helpful votes
June 17th, 2021
Verified purchase

I had my replacement fobs delivered 2 days earlier than expected! And they saved me over $300 over the dealer's price. Thank you!

Tip for consumers:
Know exactly what kind of key your vehicle takes and make sure there's a locksmith in your area that can cut AND program the new keys.

Products used:
Replacement key fobs

Thumbnail of user monicac783
1 review
0 helpful votes
March 23rd, 2023

You need to include better instructions. I bought the remote for my mom and she couldn't make out the information on the receipt.

Thumbnail of user jasonw1146
1 review
1 helpful vote
January 12th, 2021

This company is absolutely amazing. Their personal touch customer service is outstanding. I ordered a key from their site, and when it arrived I took it to the dealership to have it coded to my truck. The dealership stated they were able to code it but the code would not remain. I made contact with Car & Truck and they replaced it right away! Received the second key and had no problem!
I can't thank them enough for the exceptional service they provided me.

Products used:
Smart Remote Key

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamess7781
1 review
1 helpful vote
March 1st, 2023
Verified purchase

I gave them the proper info for my 2012 expedition max. They sent keys that looked correct. I got them cut and had the locksmith try to program them. Didn't work. Went to Ford. They couldn't get them programmed either. Carandtruckremotes could offer no advice other than pay for the shipping twice to get them returned for a refund. They didn't try to troubleshoot at all. Don't waste your time and money. You are better off just buying the real deal to start with. Locksmith told me they've had a lot of issues with these knock off keys from car and truck remotes and that even when they do work they don't last long. I wish I'd done more homework before buying.

Thumbnail of user johnu405
1 review
0 helpful votes
June 8th, 2021
Verified purchase

Be careful of expectations if you choose USPS Priority Mail. For the extra $7.98 my parcel got to spend 3-4 days in Florida and was finally delivered on day 7.

Thumbnail of user mannyg52
1 review
0 helpful votes
November 18th, 2022

Great product and quick delivery. Provided references to program and great service. Recommend buying products from Car and Remotes

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennaa70
1 review
0 helpful votes
May 2nd, 2021

Just as described n received on time. Thank you fir your prompt delivery and ok time service of my spare remote!

Products used:
Car remote

Service
Value
Shipping
Returns
Quality
Thumbnail of user philipc443
1 review
0 helpful votes
October 9th, 2021

The original yellow 2014 Honda Keyless Entry Remote Key rubber cover had worn to the point of falling apart. Goggling the rubber cover landed me on carandtruckremotes.com where I found the exact replacement in multiple colors. Our now purple rubber cover should keep the key staying functional and look like new.

Tip for consumers:
The original yellow 2014 Honda Keyless Entry Remote Key rubber cover had worn to the point of falling off. Google suggested carandtruckremotes. I purchased a replacement in my niece's favorite color purple for $5.95 plus shipping. The purple rubber cover came at 14 days and love it.

Products used:
Honda Keyless Entry Remote Key rubber cover

Service
Value
Shipping
Quality
Thumbnail of user daryla51
1 review
0 helpful votes
April 27th, 2022

Carandtruckremotes is a very reliable source for replacement vehicle remotes. Mine arrived for my 2020 Chevrolet Silverado truck, in a reasonable amount of time considering we live in central Canada and it worked perfectly as I was assured. The total cost was about 1/3 of the price I was quoted at the Chevrolet dealerships in Saskatoon, Saskatchewan.

Tip for consumers:
This is an excellent source for Car and Truck remotes.

Products used:
A truck remote

Service
Value
Shipping
Quality
Thumbnail of user paulp1323
1 review
0 helpful votes
July 1st, 2021

Bought a used F-150 with only one key and no remote. Remote works just as advertised! Great product and great service! Easy to follow programming instructions.

Products used:
Remote for Truck

Service
Value
Shipping
Quality
Thumbnail of user suzannemarie1776
1 review
0 helpful votes
July 31st, 2023
Verified purchase

Remote wouldn't program to the car. Excellent locksmith said the remote was "bad." A lot of time and effort for nothing. They wouldn't even do an exchange because it was over 90 days. Buy from elsewhere.

Thumbnail of user robertw3734
1 review
0 helpful votes
February 25th, 2022

We ordered a Fob for a 2015 Hyundai Sonata. The price was fair and it arrived in a timely fashion. I took it to a local locksmith who cut the key and programmed the fob in in less than 30 minutes. He charged us $125.00 and took the key from the broken fob and set it into a new grip and didn't charge us for it. All said and done I am a happy customer.

Thumbnail of user feliciad155
1 review
0 helpful votes
October 17th, 2021

My boy broke his key for his Lexus and I didn't want to spend a small fortune to replace it. Luckily I found Carandtruckremotes and they had just what I needed. I bought 2 keys and it was inexpensive plus I got a warranty. How awesome is that! This was truly a blessing and I will use this service for any keys I might need for the used lot of cars in my household. Thank you, thank you, thank you! I appreciate the awesome, fast and fantastic service i received.

Service
Value
Shipping
Quality
Thumbnail of user mattj296
1 review
4 helpful votes
April 11th, 2022

Bought a fob from them. The dealer - not just some locksmith - could not program it. I asked how to get a refund, never got an answer. I even sent them a nasty-gram saying, you do realize if you continue to ignore me, I will be posting bad reviews? Yeah, still haven't heard from them. Avoid business with this company.

Thumbnail of user forestl17
2 reviews
0 helpful votes
January 26th, 2022

I've bought 6 fobs from here for my two Volts. One was a dud, seemed programmed at first but immediately stopped responding. Guess that's a good enough track record.

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