Card Cookie

I'm a regular buyer on Card Cookie. 99% of the time, everything is fine. In the 1% of the times I have had issues, the support has been ultra quick to respond to my issues and resolve to my satisfaction.

I could not recommend Card Cookie more!

I had issue with the amount that was supposed to be on the Card. Sent them an email they resolved the problem with in three hours. I have been using them since 2021 only had two discrepancy. I would recommend them highly!

I had a problem with their verification process, even though I have 40 years of excellent credit history.

When I place an order to buy a card, it is cancelled by them.

I have emailed them 10 times---THEY WILL NOT RESPOND!1

What TERRIBLE TERRIBLE (as in non-existent) customer service. They should be ASHAMED of their LOUSY LACK OF courtesy and respect to customers.

AVOID... AVOID... AVOID...AVOID.!

Bought a few Best Buy gift cards and received them less than 24 hours later as promised! Wish they sent same day but if waiting 24 hours means saving money I'm okay with that. Just plan ahead! Will definitely use again!

I use Cardcookie regularly and appreciate the fact that they often have sales. There are rare times where I've run into issues but they ALWAYS resolve them within 24 hours - often in 1-2hrs. The cards are digital and are loadable to a store's app if you prefer to use them that way. I have been buying cards from Carcookie for over 5 years and highly recommend!

I have been using Card Cookie for 2-3 yrs and absolutely love it! Always great prices and customer service is attentive to any issues that may arise. Keep up the good work!

Card Cookie has been really great since I began to use them a few months ago after being recommended to them by a friend. Orders are fulfilled pretty quickly when purchased during their business hours. I recently received a gift card with no value and support was able to provide me a replacement card with the same value within an hour of being notified. I'll continue to use them as my primary website to purchase gift cards at a discount.

I've ordered several gift cards from Card Cookie and in the rare cases where something is wrong with one, their customer support team has come through with a solution same day! I was hesitant at first but glad I tried the first order because now I always check their site before any big shopping trips! Thanks, Card Cookie, for making it so easy and for all the help when I reach out!

The worst billing system I've seen in my life, you never know if they're going to send your card or if they're going to cancel it, other than that the shipping time line is insane

This company took the money off of my card but no gift card. So I'm filing a motion against them.Dont buy from this company. I wish I would had done my homework on this company

Avoid! I bought lowes gift cards from them in Good faith and I got bad cards in return. 7 cards didn't work. They said there was nothing they can do since my purchase was over 100 days ago. Clearly they are selling fraudulent cards or have such little security that makes buying from card cookie a complete rip off. I hope they feel good about themselves for suckering someone out of $350. Don't waste your money. Scam artists!

As a new customer I tried to purchase an item for $40 through their website. Their payment service posted the $40 pending charge to my account, then the cardcookie website said there was an error and my card could not be processed, which was completely not true.

When I contacted customer support, they said they had to cancel my order because my account was unverified, even though they never asked for any sort of verification before they took my credit card info. Customer support claims that I will get my money back once the pending charge falls off of the account, but with Christmas just a few days away I feel certain not to see the money before the holiday. Feels like I got cheated out of $40 the week before Christmas and I will NOT be giving them any of my business in the future.

Edit- I need to make sure I emphasize that customer service was responsive to my emails and that the pending charge was removed from my account. The whole issue seems to be the company's unfortunate policy of accepting payment from new customers on orders before they are actually willing to accept and process orders from those customers. In the end I did not purchase my item but got the pending charge dropped from the account after just a few hours.

I recently found this site, placed my first order and it was a great experience to save some money. I was a little skeptical about the additional verification process, but it was valid and easy. I received one Starbucks gift card that had an "already been registered" message - customer service replied to my email and resolved the issue quickly within a couple of hours. Had a great experience and plan to buy more in the future.

I bought several cards on multiple occasions from this site and most were compromised or invalid upon arrival to my email address. Customer service was a joke. They questioned me as if I sent the bad cards to myself. Took a long time to get the money out back on my credit card. They will charge you the fee for the purchase immediately but drag their feet sending out the purchased items.

I have been using Cardcookie since 2018 and used to buy several gift cards occasionally. Cardcookie never disappointed me in any of my purchase. The customer support experience was also AWESOME. For instance, I realized that one of the gift cards is having $0 instead of $50 after 10 days, as I didn't get chance to apply that in my account. Cardcookie support team was able to send the replacement card immediately as soon as I sent the email. I definitely recommend this website and will continue to purchase...

Gift card buying on the internet is fraught with risk. That is why it is important to find trusted brokers that ensure that you are taken care of. Card Cookie has provided excellent customer service each time I have purchased from them. Be mindful of their hours of operations as they do abide by them.

I was a bit nervous about ordering gift cards online but I have never been disappointed by Card Cookie. I have placed 3 orders and am a very happy customer.

Saving up to 10% off Apple gift cards is awesome. There was one time that one of the gift cards didn't work and customer service fixed the problem super fast. I will definitely order again.

Been buying gift cards for a few years already. So worth it. I mainly used to buy Starbucks ones because it's like getting a free drink. But I started getting target. With this discount on top of my 5% there's no reason to not buy them! Places you're already going to shop at. Why not save. It's fast. You buy. They email you the numbers and you add them to your wallet online. Highly worth it. I feel bad I havent told enough people haha

I bought 2 gift cards from this scam site. They sent an email saying the amounts were wrong after waiting 5 days and the order would be cancelled. I received no refund and had to file a fraud case with my financial institution to finally get my money back. Avoid at all costs.

I rarely have any issues with any orders, but in the event one occurs, CardCookie is always on top of it. The experience is quick, seamless, and trustworthy.

I attempted to purchase gift cards twice, with two different credit cards, and both times CardCookie required me to send them a scan of my driver's license to complete my order. I use dozens of online sites and this is the only one that asks for me to share sensitive information. Not worth the security risk to save a few dollars - I cancelled the orders and used another gift card site.

Very fast deliver with great pricing. Gift cards almost always work without any issues, but on the rare occasion where one doesn't work they have always been able to satisfactorily address the issue immediately. Plan to continue purchasing gift cards from CardCookie.com for the foreseeable future.

1. Make sure you check the balance when your cards are delivered. There may be lesser amount, no amount or even invalid card.
2. Only buy when you are planning to use within 100 days of the purchase otherwise they won't even entertain your request. I have been a long time consumer and I was super disappointed obviously as i lost $150 just because i missed the 100 day window. Both the cards had the balance i checked when purchased but after the 100th day its gone and they dont even bother to check what's the issue. Pathetic as it sounds.