• CellphoneUnlock.net

Overview

CellphoneUnlock.net has a rating of 4.25 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. CellphoneUnlock.net ranks 65th among Unlocked Phones sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Quality
    1

What reviewers want you to know

Positive highlights

  • Got my Samsung Galaxy unlocked same day as purchase.

Critical highlights

No critical highlights yet

How would you rate CellphoneUnlock.net?
Top Positive Review

“Worked amazing HIGHLYA RECOMMEND”

Josh K.
2/7/21

I have a 2016 Samsung Galaxy s7 and it was locked to AT&T. I have T-Mobile and I thought I was wasting 20 dollars on this but they gave me a working code and I now have a network unlocked phone. Thank you guys so much.

Top Critical Review

“36 hours to get a code is excessive”

Rob J.
10/7/16

***UPDATED AS PROMISED*** Ok, at the 35 hour mark, I finally got an email with a code that unlocked my phone. That's a relief after feeling like I had been scammed out of my money. I will not recommend their service unless they change the way they do business.To cellphoneunlock.net staff: your wait times are excessively long. Send a courtesy email to the customer when the the process is taking too long. Don't leave the customer in the dark, wondering if they were scammed or not. When a customer calls to ask why it's taking so long, do not bull$#*! them with by giving them some imaginary time frame of when to expect the code that they have been waiting on for so long. That right there, after our patience has already been tested, is nothing short of a complete insult. When that additional time frame passes and several more hours goes by without any word from you, let me tell you, they will be choked! You've just slapped them in the face for the second time. Try really hard to understand what I'm saying. Please have more respect for your customers, as without them, you won't exist. I do want to say thank you for sending me a working unlock code for my phone. I do appreciate that. I don't like being forced to write a bad review. I am willing to give you a second chance, after you review your policies and then make honest changes to treatment of customers. Thanks again for the unlock code. ***original review below*** I've been waiting for over 33 hours for an unlock code for my Samsung Galaxy S3, I haven't heard anything from them. I called their support number about 13 hours ago and was told I would have the code in an hour or two. I don't like giving a bad review, but I am running out of patience. Is this company legit? I'll update this review later today. Rob J.

Reviews (20)

Rating

Timeframe

Other

Reviews that mention popular keywords

samsung galaxy (6)
Thumbnail of user joshk285
1 review
0 helpful votes
February 7th, 2021

I have a 2016 Samsung Galaxy s7 and it was locked to AT&T. I have T-Mobile and I thought I was wasting 20 dollars on this but they gave me a working code and I now have a network unlocked phone. Thank you guys so much.

Service
Value
Shipping
Thumbnail of user jameso68
1 review
1 helpful vote
April 19th, 2016

They were able to unlock my phone within 4-5 hours. Easy payment method and super easy instructions. Very trusted company. Will definitely use again.

Thumbnail of user abdullam
2 reviews
0 helpful votes
May 5th, 2016

I ordered unlocking of my Samsung Galaxy S6 Edge for only $14.99 (compared to $50 in Canada) at around 8pm and received the unlocking code next day morning. I followed the instructions, provided in the email and my unlocking was successful. I love this company, reliable and trustworthy. I wish them every success in their business.

Thumbnail of user jaeminl
2 reviews
1 helpful vote
March 23rd, 2016

Got my Rogers iPhone unlocked for work while in US. No issues here. Transaction was smooth and quick.
Process is very simple. Basically just plug in to iTunes!

Thumbnail of user diegoa25
1 review
0 helpful votes
January 25th, 2016

I have a Samsung galaxy core that I purchased from MPCS (I traveled abroad and I am no longer client of MPCS)
I paid them to unlock it but after weeks of stupid emails, it didn't work.
According to them I have to be in the USA and with a MPCS sim card in order to unlock my device, but I am abroad.
The have ignored my requests for a refund and keep sending to me the same stupid troubleshooting that they have sent to me before.
They claim on their website that they can unlock this particular device, anywhere, but they don't.
If you are a MPCS customer, don't pay them any money, just wait 3 months and MPCS customer support will do it for you.

Thumbnail of user mikeb185
Mike B. – CellphoneUnlock.net Rep

We don't scam anyone. We have been helping Diego deal with this issue and we got to a point where we couldn't do much more and we asked him to make a video (as per the refund policy) and he sent us this: https://youtu.be/QbeK0QHZO_Y As you can see, the video is illegible. We have asked them to re-make the video in decent quality so we can actually refund them. No response yet.

We can't simply refund you when the unlocking costs us money and we are still in the middle of troubleshooting. If we've tried everything and made sure that every possible issue is taken care of, we would have gladly refunded you. We've always refunded customers when nothing can be done.

Thumbnail of user armandom11
4 reviews
5 helpful votes
March 27th, 2016

Quick response and seamless process. Unlocked samsung s7 edge and s7 easily. When other websites couldn't do it. Amazing work thank you.

Thumbnail of user dells13
1 review
2 helpful votes
April 15th, 2016

Great company

Thumbnail of user luisg40
1 review
2 helpful votes
March 17th, 2016

Very fast shipping unlock code. Samsung Galaxy Note Edge, only 1 hour. Perfect functionality. Thanks.

Thumbnail of user shawna110
1 review
0 helpful votes
April 25th, 2016

Took less than 24 hours to receive my unlock code and the price for the service was cheaper than anywhere else.
Couldn't be more satisfied with the purchase.

Thumbnail of user felixo6
1 review
0 helpful votes
June 3rd, 2015

I placed an order and no answer so far

Thumbnail of user mikeb185
Mike B. – CellphoneUnlock.net Rep

Felix ordered a Chile Claro iPhone 5 unlocking from our website and it takes 1-5 business days as we have told him on Step 2 of the order process. This information was given to him before the order was placed with us. He ordered on May 30th and he placed his review on June 3rd, a mere 3 business days since he ordered.

As of yesterday, June 5th, his order was already done. On time and sent to him in an email.

His only email to us asking for "customer support" says this:
"I will submit this to the FBI"

This customer has not asked for any support whatsoever and has not paid attention to the wait time. Hence his aggravated response on here.

We have since emailed him two times with no response from him.

Thumbnail of user rupalim
1 review
0 helpful votes
April 21st, 2016

This is the 3rd time I am using Cell Phone Unlock and it has delivered each time.
Its a huge benefit to have this service because I travel all the time and need to use a local SIM.

Thumbnail of user dm333
1 review
0 helpful votes
May 4th, 2016

I spent at least 12 hours on the phone with AT&T(ick me off). We were with them for over 10 years and decided to switch to T-Mobile. ATT thoroughly screwed us on the ETF and the process to get a phone unlocked was literally a nightmare. After being told my ATT that we were not going to get the unlock codes and reading an article smearing ATT in the Huffington Post regarding the inevitable run around we would get trying to unlock our phones... I did my research and found Cellphoneunlock.net.
They are beyond amazing! I registered to get my phone unlocked and within 5 minutes my code arrived in my email. Worked like a champ and we couldn't be happier.

Tip for consumers:
Don't hesitate. Its worth your sanity. If youre an ATT customer and your phone isn't getting data service after the unlock, go to http://www.4gtricks.com/2013/04/t-mobile-4g-apn-t-mobile-4g-apn-settings.html to get your APN information to get data working. Great site as well.

Service
Value
Shipping
Quality
Thumbnail of user briand90
1 review
2 helpful votes
April 6th, 2016

I shopped around and these people were less expensive than alot of others. I gave them a try and was very pleased at how easy it all was. I have an lg k7 on metro and it unlocked without a hitch. Super easy. Im imprrssed and very satisified. I recomend thrm.

Thumbnail of user ronalds102
2 reviews
3 helpful votes
September 11th, 2017

The guarentee states 2 to 72 hours and the fine print said 7 to 10 buissness days guarenteed or full reund if it takes longer or cant unlock. Not a $5 rebate but a full refund I waited 3 times the aloted time for the guarentee to unlock my phone its unlocked now but im confused on the refund they didnt deliver in a timely fashion as stated in the refund policy, I think refund me fully as stated, they do great work, dont let not following your guarentee flaw your work

Thumbnail of user oscarg17
1 review
1 helpful vote
March 22nd, 2016

Samsung Galaxy s6
Cricket (USA) > Telcel (México)
7:37am Placed order
7:45am Received code

Thumbnail of user robj36
1 review
3 helpful votes
October 7th, 2016

***UPDATED AS PROMISED***

Ok, at the 35 hour mark, I finally got an email with a code that unlocked my phone.
That's a relief after feeling like I had been scammed out of my money. I will not recommend their service unless they change the way they do business.To cellphoneunlock.net staff: your wait times are excessively long. Send a courtesy email to the customer when the the process is taking too long. Don't leave the customer in the dark, wondering if they were scammed or not. When a customer calls to ask why it's taking so long, do not bull$#*! them with by giving them some imaginary time frame of when to expect the code that they have been waiting on for so long. That right there, after our patience has already been tested, is nothing short of a complete insult. When that additional time frame passes and several more hours goes by without any word from you, let me tell you, they will be choked! You've just slapped them in the face for the second time. Try really hard to understand what I'm saying. Please have more respect for your customers, as without them, you won't exist.
I do want to say thank you for sending me a working unlock code for my phone. I do appreciate that. I don't like being forced to write a bad review. I am willing to give you a second chance, after you review your policies and then make honest changes to treatment of customers. Thanks again for the unlock code.

***original review below***
I've been waiting for over 33 hours for an unlock code for my Samsung Galaxy S3, I haven't heard anything from them. I called their support number about 13 hours ago and was told I would have the code in an hour or two. I don't like giving a bad review, but I am running out of patience.
Is this company legit? I'll update this review later today.
Rob J.

Tip for consumers:
If I don't get a full refund, or a working unlock code and an apology by this morning, I will be reporting this scam to all the proper authorities.
BEWARE!!!

Thumbnail of user roderickg4
3 reviews
6 helpful votes
March 27th, 2014

Good site, not issues. Got my Samsung Galaxy unlocked same day as purchase.

Thumbnail of user mikek48
2 reviews
4 helpful votes
May 15th, 2013

Worked perfectly on my iphone from AT&T. Cellphoneunlock.net is legit.

Thumbnail of user amadod4
1 review
1 helpful vote
April 14th, 2016

Everything went well and I am very satisfied of the outcome. I have my IPhone 5 unlocked. I will definitely recommend to my friends and co-workers.

Thumbnail of user roberte22
1 review
2 helpful votes
February 29th, 2016

I got my iPhone unlock in 24 hours. When I followed instructions it didn't unlock. I had to restore the phone to get the unlock. I don't have a "foreeign" SIM card so I can't really know if it's unlocked. ITunes says it's unlocked. When I sell the phone I'll know if it's unlocked when the buyer puts his SIM card in.

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Company Representative

Thumbnail of user mikeb185
Mike B.

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