Century 21 Select

I was a Realtor for Century21 select in Gridley CA so when I was ready to sell a rental that we owned I went with the company. The lady told me she had a lockbox to put on my home do I could see who went in and how long try stsyed. I asked several times for the printout, She kept forgetting but assured me it was being shown. There were no business cards left to verify and a couple of times I was there she did not even go into rooms to show LG walk in closet with builtin shelves. After 2 months I again ask for feedback because other homes were selling for more money and mine was quite a bit nicer. She said people didn't like bushes in front. I trimmed them all. She said we needed to take the 2 big ones out and replace with smaller plants. I did not like the idea and could not do the work do she said her husband would do work and pay for the 2 plants at her cost. She removed every bush and replaced with 6 inch plants and charged me $700.00 for removal and almost 100.00 more for plants. I told her I would not pay and for her to remove her staging furniture and I was taking my listing away. She had told me she would leave the rods and curtains because I had fixed all holes. They tipped the screws out, left homes and said she used her lockbox and could not see who went in. But she had a buyer AS IS and not reports. She charged more commission in escrow and I was not suppose to pay any fees, ended paying half. I would NOT use them or her again. I should have sold by owner.