• ChargerBuy

ChargerBuy

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Overview

ChargerBuy has a rating of 3.15 stars from 27 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ChargerBuy most frequently mention customer service. ChargerBuy ranks 79th among Computer / Laptop Parts sites.

  • Service
    7
  • Value
    6
  • Shipping
    6
  • Returns
    4
  • Quality
    6
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • What a scam company with less than no customer service.
How would you rate ChargerBuy?
Top Positive Review

“Two chargers, great price all well”

Richard H.
2/18/22

I needed AC adapters for two laptops. Both were for newer machines and thus not available at lower than full retail. ChargerBuy had both in stock and shipped them within a day or two. Both work fine. They are not OEM so not sure about durability. Great price. Overall very good experience,

Top Critical Review

“STAY AWAY”

Elisa M.
1/18/23

I realize looking at these "good reviews" with poor English are likely fake reviews. It is criminal for these companies to charge money for bum products and then never give a phone number for contacting them because they are not a real company. I received the wrong chord for what I ordered and looking at the website it looks like it's a waste of time to try to get my money back. Will talk to credit card company about declining payment

Reviews (27)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4)
Thumbnail of user elisam177
1 review
0 helpful votes
January 18th, 2023

I realize looking at these "good reviews" with poor English are likely fake reviews. It is criminal for these companies to charge money for bum products and then never give a phone number for contacting them because they are not a real company. I received the wrong chord for what I ordered and looking at the website it looks like it's a waste of time to try to get my money back. Will talk to credit card company about declining payment

Thumbnail of user richardh893
2 reviews
11 helpful votes
February 18th, 2022
Verified purchase

I needed AC adapters for two laptops. Both were for newer machines and thus not available at lower than full retail.

ChargerBuy had both in stock and shipped them within a day or two. Both work fine. They are not OEM so not sure about durability.

Great price. Overall very good experience,

Tip for consumers:
Other buyers seem to have had trouble with this site. Just weighing in on the positive column

Products used:
2 laptop chagers

Service
Value
Shipping
Quality
Thumbnail of user vincel59
1 review
0 helpful votes
February 25th, 2021

I order a replacement power cord for a computer monitor, and when I got it i checked the output to make sure it was right. They sent a 19v power cord for a 12v monitor. It also took almost 3 weeks to arrive with no form of shipment tracking or anything only an email saying to sign into PayPal to return the product. Upon taking a closer look at the cord the connector isn't even the right size for the product they were advertising.

Tip for consumers:
Do not use chargerbuy.com just use amazon or ebay

Service
Value
Shipping
Returns
Quality
Thumbnail of user fany16
1 review
0 helpful votes
March 28th, 2023

The chargers I received were UL listed, heavy duty and very sturdy, shipping was promptly, I received them in 3 days.
Used it for 2 days and they charged my device very quickly without warning up. Everything came as promised, I was concerned about the compatibility, worked like a charm, I am so pleased with your customer service and promptly delivery.

Thumbnail of user jefft284
1 review
1 helpful vote
January 13th, 2020

What a scam company with less than no customer service. Ordered a power cord. Ok so my bad I mistyped my zip code. Did I get a tracking number, no... did I get any follow or notice that it was returned, no. Tried to contact, well of course there is no phone number for the company which should be the first signal. Then the trying to deal with their service people via email is a joke. You are warned if you deal with this company.

Thumbnail of user fredv67
1 review
0 helpful votes
August 17th, 2020

Just received my replacement charger for acer laptop (left mine in hotel). Had to return Best Buy's universal laptop charger with 6 differrent plug in connections that did not fit. That was $60. I received the correct charger from chargerbuy.com for $20 including 6or7 for delivery. True to website the order went out within 24 hrs and I received it in a week. Good job, it fits, the laptop is charging, and I saved $40. Would have given a 5 if I received it in 5 days or less! I love companies that do what they say.

Thumbnail of user floydc48
1 review
1 helpful vote
June 17th, 2020

I ordered online from chargerbuy.com to obtain a laptop charger. They allowed me to keep one charger but it was not compatible. They have sent me a compatible charger but it does not work. When I asked for a working charger, they told me no refunds are available because their shipping costs exceeded the amount I spent for the compatible charger. I am confused because I spent money for a product and never received it nor was the charger I received working properly. I will never shop with this company again and I am in the process of creating a claim with better business bureau to get my money back.

Thumbnail of user michaelp3330
1 review
0 helpful votes
April 18th, 2021

Cheap product that does not work. Sent the item back and never got a refund. They stop responding to emails once you let them know you want a refund. I had to pay to ship it back, costing me even more than the original purchase.

Tip for consumers:
Skip it. Buy from legitimate sellers.

Products used:
Charger for my Dell

Service
Value
Returns
Quality
Thumbnail of user adriennew103
1 review
0 helpful votes
June 25th, 2020

Received the product I ordered in the estimated time... only bad side was contacting customer service to check the status of the order. However, I want to definitely state I very satisfied! I would definitely order again from ChargerBuy!:-)

Thumbnail of user amandal682
1 review
0 helpful votes
July 1st, 2020

I placed an order in March 2020 and it was shipped to the wrong address. When I asked your representative to correct the error, she refused and instead issued a partial refund, despite your Full Refund "Guarantee". Your company is fraudulent. Buyers, BEWARE!

Thumbnail of user townhagens
1 review
0 helpful votes
December 5th, 2023

Bought a charger on Monday, said it would be delivered by Thursday, we are a week in and it is still not shipped the following Tuesday. I'm beyond disappointed. Would give Zero Stars if a option, 1star is to kind

Tip for consumers:
Don't waste your time

Shipping
Thumbnail of user keithg349
2 reviews
0 helpful votes
July 13th, 2023

I wrote six $#*!ing emails too them too cancel my order because i ordered the wrong charger!they still continued too mail out my package within four hours of placing my order...not good on their part because its gonna cost me even more money too waste cuz of their $#*!in $#*!'s wont read their $#*!in emails!

Tip for consumers:
I wont be ordering anything else from them ever again over this!!!

Products used:
Im trying too cancel my order cuz i ordered the wrong charger!!! I emailed them six times withing two hours of ordering it and they say if u email within 24 hours they can cancel it.....well they proceeded too mail the $#*!ing thing out!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasonw320
2 reviews
4 helpful votes
June 11th, 2018

Sent the wrong charger, refused to replace it and when I said just wanted my money back they kept it as a restocking fee. Still never received the correct charger or my money back and was called a liar by their customer staff. Save yourself the trouble, dont buy from this BS company!

Thumbnail of user weijiex1
1 review
0 helpful votes
April 30th, 2021
Verified purchase

My ThinkPad charger was lost, I bought one from them. It is well made and the wall cable is long enough, I needed a replacement charger for school and this worked perfectly.

Products used:
ThinkPad

Service
Value
Shipping
Returns
Quality
Thumbnail of user julies421
1 review
2 helpful votes
July 3rd, 2018

I found my charger easily and ordered on a Friday. I received a confirmation email that same day and Saturday received an email that it had been shipped. I had paid an extra fee for 2 day shipping, and when I checked when it'd be arriving, it said Thursday night. Why would I pay an extra 8 dollars for shipping if it's gonna take a week to come in?

Thumbnail of user tammyw200
1 review
1 helpful vote
January 24th, 2020

Ordered my replacement charger for my laptop lost mine some how received my charger in 3 days I was so happy it fit and worked perfect will order again if I ever need too

Thumbnail of user douglasv7
1 review
1 helpful vote
April 5th, 2017

Return an item and you will get charged for shipping, handling and restocking fees. Charger.com return policy should read "we have your money now and we are keeping your money"

Thumbnail of user helenb493
1 review
0 helpful votes
June 15th, 2020

Had a bad experience on ebay charger buy got it right instantly this is a older monitor and when i moved it got lost charger buy had it right the first time

Thumbnail of user jessicab43
1 review
1 helpful vote
April 23rd, 2014

Part number in my order is not the part I was sent should have ordered from HP.

Thumbnail of user sasasz
1 review
0 helpful votes
April 27th, 2021

When I first received the charger I thought I received the wrong one because the package was so small, but I was wrong, the charger was correct, the package was small because the charger is a portable type, it's a surprise.

Tip for consumers:
people who need a charger for a computer or other electric devices

Products used:
a power cord charger

Service
Value
Shipping
Quality
Thumbnail of user janaj8
1 review
1 helpful vote
March 15th, 2017

I will never buy a charger from anywhere else! This company is amazing! It was a hassle getting the correct charger for my laptop (due to being misinformed by my bf about which one to order lol) So I ordered and received the incorrect charger the first time. I contacted ChargerBuy via email, great communication, super fast response, and they shipped me the correct charger which arrived two days later. The charger works great, came packaged very well, and is exactly as described. Thanks ChargerBuy!

Thumbnail of user fiorellac
1 review
1 helpful vote
March 28th, 2017

I ordered the wrong charger for my sons laptop and when I emailed to ask if I could return it they said yes of course. But the best part is I emailed at night and they responded right away. They walked through what I needed to do to help them figure out what was the correct charger I needed. They were awesome! They figured out which one I needed, they sent it right away and now I can say. My sons laptop is up and running. Thank you Chargerbuy.com!

Thumbnail of user andreww187
1 review
0 helpful votes
August 12th, 2017

I'd been searching for an unusual Lenovo power supply for weeks, and these guys had it! Unfortunately they don't ship to my country, but were so helpful that they found me a supplier who would send one to me. How's that for awesome service. Thanks very much Jacqueline and Daisy for all your help.

Tip for consumers:
Get in touch with this business via email, they respond really fast and are very helpful.

Service
Thumbnail of user rodolfor9
1 review
1 helpful vote
March 20th, 2017

Very happy with the customer service and the delivery of my order...! Thanks I will recommend to all my friends.! It works great

Thumbnail of user peterj87
1 review
0 helpful votes
November 25th, 2015

I received the charger very quickly, the package is a well packed bubble bag and it's working properly.

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About the business

Buy Charger Online - ChargerBuy.com store is your source of AC adapter, battery & charger for laptop PC, LCD monitor, electronic scooter, smartphone and more.

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