• Check 'n Go

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Overview

Check 'n Go has a rating of 1.78 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Check 'n Go most frequently mention customer service problems. Check 'n Go ranks 40th among Payday Loans sites.

  • Service
    1
  • Value
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
How would you rate Check 'n Go?
Top Positive Review

“Sebastin checkngo”

Barbara R.
5/26/22

Love the check ngo business in Sebastin fl very friendly worker I would tell everybody to go to that store.

Top Critical Review

“Horrible service”

Pamela K.
10/26/20

St. Clair shores store I had the worst customer service and the lady seem nice but did not help me out at all plus she was training another lady to do her job

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user pamelak412
3 reviews
0 helpful votes
October 26th, 2020

St. Clair shores store I had the worst customer service and the lady seem nice but did not help me out at all plus she was training another lady to do her job

Thumbnail of user bullettscamaro
1 review
0 helpful votes
April 17th, 2023

Been trying for 3days to complete my application. Was approved, but they added some random number to my account and now I can't get the verification code to e-sign my application. For 3days I have been trying and spoke to several people and all of them have been inept. No one can seem to fix the issue. Its the most inept company I have ever had to deal with.
I recommend using another company.

Thumbnail of user micheled11
2 reviews
1 helpful vote
January 5th, 2017

Don't bother - go to check into cash
Applied for payday advance - was told that some info could not be verified. Asked the customer service rep Josiah what info could not be verified - he just repeated the statement louder. OK, I get that, what particular info could not be verified? Again, he repeated the statement even louder and slower this time.
Drop the attitude, buddy. Show some professionalism.

Thumbnail of user arthurb58
39 reviews
135 helpful votes
April 29th, 2017

First of all, apparently the website and physical locations are different companies, yet both use the same website? So if you decide to get a loan online, you won't be able to physically retrieve your funds at any nearby physical location like you can with Speedy cash. Speaking of other payday lenders, Speedy cash and others have a lower interest, so it really doesn't5 make much sense to take out a loan with Check n Go anyhow. Also, this is the first place I've ever done business at who will not take an early payoff, which is VERY dumb. They will make you wait until the scheduled payday. This company really needs to get its $#*! together, perhaps they need a new CEO who will restructure the entire company.

Thumbnail of user darnelln1
3 reviews
3 helpful votes
March 6th, 2013

Checkngo.com is just as bad as Western Union. They charge super high interest rates and their customer service is bad to boot. They really should be a last resort if you just cannot get money anywhere else. Checkngo how do you feel about yourself? Rich, probably.

Thumbnail of user tinam8
1 review
3 helpful votes
June 6th, 2011

Check n go really sucks. Customer service is a mess. I would never do business with these jacks!

Thumbnail of user annag31
9 reviews
17 helpful votes
January 17th, 2014

I don't know why everyone is complaining about this company they are not that bad!

Thumbnail of user barbarar2116
1 review
0 helpful votes
May 26th, 2022

Love the check ngo business in Sebastin fl very friendly worker I would tell everybody to go to that store.

Service
Value
Quality
Thumbnail of user jodycolin197979
1 review
0 helpful votes
September 12th, 2023

This Check'n Go that we wanted to ask for a friend, Karen is the Rep that helped me with my questions. She dismissed about 3 customers because they once again said corporate only allow them to speak English. I am actually still in disbelief. This check'N Go has and will loose a numerous customers. She was late from her lunch break and had the worst attitude ever. I will be filing a law suit for degrading all those ppl that left embarrassed. The store =home number is *******523. I have 200 + employees and they don't walk around feeling grandiose attitude. This will be on social media everywhere. What era are or should I say she think she lives in. *COME ON, REALLY CORPORATE WHAT HAPPEN TO OUR CORE VALUES! I have a 2 Masters degrees and I am a lecturer at a university in Southtexas hope you realize all the business your loosing with the employee every one much see first.

Tip for consumers:
What an embarrassment and lack of liberty.

Products used:
None!!

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About the business

Let? ۪s be social! You can also find us on Twitter, Instagram and Pinterest: Twitter: https://twitter.com/ChecknGo Instagram: https://www.instagram.com/checkngo/ Pinterest: https://www.pinterest.com/checkngo/

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