• Chemist Warehouse

Chemist Warehouse

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Overview

Chemist Warehouse has a rating of 2.71 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Chemist Warehouse ranks 29th among Pharmacy sites.

  • Service
    3
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos
How would you rate Chemist Warehouse?
Top Positive Review

“Mahmoud the Manager was amazing”

Alicia C.
9/16/20

Chemist Warehouse in Geraldton, WA, has the best manager ever. I went in to ask if they would support my cause of sending large quantities of toiletries to indigenous communities in need of hygienic products. Mahmoud the manager, was so kind to give me a discount and extend his support in any future endeavors. Thanks, Mahmoud!

Top Critical Review

“Poor service”

Les M.
10/25/22

Purchased a product which was sent to wrong address. Chemist Warehouse sent my product to a forest park? Even though I insisted I was not an animal or a bird or a tree they continued to send to a forest park. One month later no sign of it. 40 minutes on customer service line... no answer. 35 minutes on orders line then had a debate where I lived? Oh and good luck getting a reply to emails!

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user lesm98
1 review
0 helpful votes
October 25th, 2022

Purchased a product which was sent to wrong address. Chemist Warehouse sent my product to a forest park? Even though I insisted I was not an animal or a bird or a tree they continued to send to a forest park. One month later no sign of it. 40 minutes on customer service line... no answer. 35 minutes on orders line then had a debate where I lived? Oh and good luck getting a reply to emails!

Thumbnail of user henryb556
1 review
0 helpful votes
May 30th, 2022
Verified purchase

Today I visited a newly opened chemist warehouse store on Pitt street in the city, I asked for four puffers for my four kids who are asthmatic, they gave me only one and refused to give me more as they wanted an identity proof of my children, as I never found the need to carry one at any point of time, in my previous encounter with any chemist warehouse stores, as I was unable to produce any proof, I showed him a receipt of four puffers and preventers purchased from the same store a fortnight ago, the chemist there was so rude, unprofessional and very unhelpful. I asked to speak

To the store manager, who kept me waiting for about twenty minutes and still didn't turn up. I did lodge a complaint to their complaints section, still waiting for a reply. In the meantime I purchased my puffers from a chemist nearby after explaining my situation they were very helpful.If this is the kind of treatment I get after spending nearly A$300.00 on products from chemist warehouse a fortnight ago I definitely will be looking at another chemist, in fact there are there are vitamins and pro biotics available at coles and woollies at nearly half the price on specials.

Service
Thumbnail of user aliciac234
1 review
1 helpful vote
September 16th, 2020

Chemist Warehouse in Geraldton, WA, has the best manager ever. I went in to ask if they would support my cause of sending large quantities of toiletries to indigenous communities in need of hygienic products. Mahmoud the manager, was so kind to give me a discount and extend his support in any future endeavors. Thanks, Mahmoud!

Thumbnail of user annmareed1
1 review
0 helpful votes
May 4th, 2023

To whom it may concern, I just visited the Gympie chemist warehouse were I was in line to pay for my purchase, and I got told I looked suspicious I have never in my life been accused of such a thing the staff lady was so rude, and never in my life have I ever took something without paying for it it's just not the right thing to do I never got an apology no nothing just so damm rude

Thumbnail of user rachelh935
1 review
0 helpful votes
June 11th, 2022

Bought a perfume from the online store and they sent me a fake. Have been trying to get a refund for 4 weeks and have been ignored for 4 weeks. Don't waste your money. Dodgy place for perfume

Products used:
Perfume is a fake. Avoid

Service
Value
Shipping
Returns
Quality
Thumbnail of user priyaa40
9 reviews
0 helpful votes
February 13th, 2022
Verified purchase

Love the convenience of being able to get medication and other first aid plus household items online.

There are lots of special offers & prices are very competitive too!

Shipping is free above a set amount & click and collect is a good option for smaller orders at the local store.

Like that I can get prescription medications by scanning the scripts & have these conveniently home delivered.

Tip for consumers:
Accepts scripts from your doctor

Products used:
Make up
Perfumes
Medications
Skincare

Service
Value
Shipping
Returns
Quality
Thumbnail of user ah1249
6 reviews
4 helpful votes
February 5th, 2017

Best prices from any chemist in Australia. I love their 50% sales and they always seem to be genuine sales not prices marked up then slashed. Great range of products and always fast no fuss delivery. Fantastic, customer for life.

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