Chic Couture Online

I have never ordered from here EVER. BUT SOME HOW MY CARD WAS CHARGED, I called and got a boy that sounded so high it was making Me sick hearing him talk. I asked him about the site and told him I was charged and never made a purchase. Well he then says "cam I do something for you" completely ignoring me and my questions. I will get to the bottom of this for sure

I was hoping that my experience would be first class because the clothes look so flawless in the photos. When I received the items however the quality wasnt there. Flimsy material. Plus the clothes for me ran a bit small. Not a true Large. Large to me was more like a medium in what I ordered. I really love the styles but I feel the quality is not what I need it to be. It seems a bit junior league but they have something they can expand on with the right changes. In addition I hate the return policy. It is not with industry standards of free return shipping and NO refunds.

I bought two dresses and one set, I wanted to buy swimsuit but they do not allow returns on them.
Shipping was quick, they were too small for me,, I sent the back and got credit, this time I got perfect size.
I recommend to go a size up cause they run very small

I brought to V neck long sleeved tops from Chic and a tunic mini dress which looked so sophisticated in the photo on the Web page. It has a square shoulder and an oversized frill as a mock shirt. The cut of the garment was really nice. I received the tunic I ordered and it is a totally different pattern. The frill is half the size and the lovely square shoulder has been replaced with a round shoulder making the garment look cheap and nasty. The gold buttons have shrunk and it's far to big, just like an amateur has sown it. The V necked long sleeved tops are a cheap cotton where as in the photo on their Web page the material is a shiny material with a boarder around the VNeck. It looks lovely on the Web page but the reality of it is they short change customers by swapping materials to an inferior material and cut garments on the cross of the material to get as many as they possible can. A waste of money totally. Just cheap aweful clothes

Hi Ladies,

First things first-No REFUNDS, store credit only!

I've purchased several items from chiccoutureonline. Most of the clothing is cut smaller. Please order one size up if you are curvy or athletic. Actually, the material is standard. You may rest assure the leggings aren't transparent. I'm 5'8 and notice some of the clothing is also cut on the shorter side. Tall girls beware when purchasing and stick with maxis or leggings.

Lastly, the site doesn't approve all reviews. I've made several reviews and all aren't displayed. Feedback is important and unfortunately this vendor chooses to only display positive feedback.

This site is much better than hotmiamistyles. Hot miami is a total crap shoot but chiccouture gets it right most times.

I paid $92 for a Dress that I have no status on plus they sent me an email requesting a photo ID and a picture of my credit card front and back. This people dont answer the phone

I ordered a pair of booties, I didn't wear them right away. When I did put them on I took a few steps and the heel broke. Luckily it was when I was inside and not outside. The shoes were poorly made like they stapled them together or something. When reporting the issue the Customer Service was bad also.

I ordered a dress, that came in today. Upon trying on I immediately noticed 2 small holes under the belt. I contact the company & send pictures. They respond by saying I must have done something to the dress because their "quality control department" wouldn't have missed that. Again I stress it's UNDER the belt. So it was very well missed & as a small business owner myself, I know the importance of customer service and accepting if I've done something wrong. The response from them was not only absurd but extremely unprofessional. First & last time I order from them & I will continue to spread the word to others, not to order either.

I ordered a dress from this website and it was absolutely stunning, love the way it sits on my body and the quality is good. Will be buying again.

If you're over a size 10 don't bother - they have about 3 outfits in any sizes larger. Major disappointment because even at first glance I would buy 20 outfits from here.

Their clothes are very misleading. They may look good on the models, but when you get them they look completely different. They don't fit and are either too short or way too long. When I tried to leave a review, it would not let me; I had to try several times for it to finally say that it was pending. I also think their reviews are fake. I don't plan on buying from them anymore.

I spent $99 on a top and earrings. First of all sewing was so bad looked like high school kids work. Strings all over coming off. I ordered size 2xl and it was like a small in usa sizing. Cheapest material ever on both top and earrings. I have it away to one of my tiny students. Ever buy from them again.

MY ITEMS WERE 250$ and as soon as I received them, the packaging was damaged and the clothes looked like they were worn before being dispatched. And their customer service is HORRIBLE! Not worth it. Now I'm stuck with clothes I can't wear because it's like they came off someone else's back and they don't seem to be bothered!

I ordered an item in April 2020 the item was never delivered and it shows on my account that the item was delivered, I contacted them throughout the months asking for a refund. I was told that until the item wasn't delivered back to their warehouses I cannot get a refund and up to this day 7 months after I was never refunded. I am disappointed in chic couture because I have been a customer for over 5 Years and this is the payment I receive

I must say the styles are very chic but it's not couture. The quality you get it's not worth the price. I've ordered 3 times too many and was disappointed 2 times. If you must buy, with till there is a sale.

Lied and stated the product was inspected before being shipped. The dress was cut and thread coming out.

I am wondering why this site has the most expensive price but very poor quality. Dont get me wrong. I paid 1 dress it cost $115 and what i got is like something i can buy for $30 on any chinese website. The customer service also very rude. How come they still running? Smh

I brought a set and the jacket came dirty. I emailed them and they stated that they couldn't see nothing just like that, instead of apologizing for the inconvenience.
I was not asking them for my money back or a return, just letting them know what happened. I do a lots of online shopping and honestly I have never had any problems. " Not believing what I'm saying" first and last experience with them.

I highly recommend caution with this company! Their customer service is the worse I've ever seen! I made an order with them and within 5 hours, sent a message requesting it was cancelled. The attendant confirmed the items were not yet shipped. But she refused to cancel the items. I told her I did not want to receive them. Apparently the company shipped the items anyway. I never received them. And now I am in this crazy frenzy to place a claim with the USPS because the company refuses to address the dispute with my credit card company. Not only did they charge my card without my consent and provide deplorable service, but they are refusing to address the fact that I did not receive the items. I highly recommend caution with use of this company. Chic Couture is a scam company who has policies and procedures in effect that solely benefit the company. The company has no concern for its customers.

I am soooo dissatisfied I thought you guys would have at least been legit and the customer service is terrible I'm done purchasing from these fake boutiques the outfits are not true to size and I am smaller in size than the model and can't even get the actual size that I purchased for spending over $100

This is the second purchase from which the quality of the seamstress work is awful, it is as if they don't even care. I order a white jumper to wear to an all white party I opened it to the night of, big mistake I should have checked this before the party, the thread was coming apart at the seams. I contact the company, they were no help stated the garment did not come to me this way... I was livid because I know for a fact it did. They offered no assistance and were in my opinion accusatory. The other garment I purchase was a dress to wear for a Valentine's day date, also the threading, horrible, they did refund my money for this one. I will never order anything from them again, they have surely lost a customer.

I used to buy from fashion nova (I still sometimes, they are not bad) but chic couture has become my favorite, first order was too small for me but it was my mistake because I did not check their size chart, so I finally knew that I wear medium, after this I wait every Friday to see they have new, their models are the best and they also have good prices, the only thing is that they dont refund, only store credit, but is perfect for me, I love them, for sure I will keep buying from them

I bought $100 value of dress, i open package just 2 hrs ago. And F***! What is it this trash? They edit the picture too much. Way tooo muchhh y'all this dress even will only cost 20$ if i buy from amazon! Crazy! And THEY DIDNT OFFER REFUND. Who the F want the credit? I dont want to buy with them ever again