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CCA helped me and my family during a very stressful time. The staff there really care and take the extra time and effort to help military families. The cost of childcare without assistance is astronomical. CCA made this process as easy as possible (though the paperwork the DOD requires is very time consuming).
By the time I receive assistance I will be nearly on my THIRD semester of college. I have to call back every week in order to get a status update or else they will allow my case to sit there & collect dust. When I do call, I have to wait at least 30 minutes & sometimes I get automatically hung up on after 30 minutes. If you are working full time & or in full time school, you don't have the time to call back at least once a week to make sure these people are doing their jobs. I have been trying to get my case processed for 5 months. FIVE MONTHS. Unacceptable & all I get told when I bring this concern up is just to call back the next week. It's like this company doesn't want to assist your family (or that's how it appear in my case anyway).
By the time I receive assistance I will be nearly on my THIRD semester of college. I have to call back every week in order to get a status update or else they will allow my case to sit there & collect dust. When I do call, I have to wait at least 30 minutes & sometimes I get automatically hung up on after 30 minutes. If you are working full time & or in full time school, you don't have the time to call back at least once a week to make sure these people are doing their jobs. I have been trying to get my case processed for 5 months. FIVE MONTHS. Unacceptable & all I get told when I bring this concern up is just to call back the next week. It's like this company doesn't want to assist your family (or that's how it appear in my case anyway).
We have been on the waitlist for over 4 months and each time we submit documents they come back with absolutely ridiculus questions or requests. We believe this organization embezzles money from military families while "shoranda" gets her nails done...
Child Care Aware is the most trusted child care resource for parents and child care providers. It helps families to understand about the importance of child care. The high skilled child care consumer education specialist is ready to provide the invaluable information. Therefore it is one of the trusted destinations for parents seeking child care.
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CCA helped me and my family during a very stressful time. The staff there really care and take the extra time and effort to help military families. The cost of childcare without assistance is astronomical. CCA made this process as easy as possible (though the paperwork the DOD requires is very time consuming).
Tip for consumers:
Fee Assistance process was very time consuming but the staff was very helpful and took extra time and care.
Products used:
Child Care Fee Assistance
Finding a daycare center for my newborn was one of the hardest decisions I have ever had to make. It is tough to tell which ones are qualified and are safe. Plus you want to make sure they are providing a good educational experience. Child care aware has a wonderful hotline that can help and resources to help pick out the good day care centers from the bad ones.
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Child Care Aware? Is America's most trusted child care resource. We help families learn how to locate and choose quality child care in their communities.
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