ChristianBook has a rating of 2.31 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ChristianBook most frequently mention customer service, credit card, and bank account problems. ChristianBook ranks 65th among Christian sites.
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I would just like to take a moment and write a brief review on a book. I ordered here from Stacy l Lyn Harris Love language of the south Whether you are familiar with her or not, you need to get this book. It is an in-depth look at the life of Stacy Lynn and her recipes my favorite, being granny, southern fried chicken the photos are spectacular, professionally done, tremendous insight into this woman and chef and entrepreneur and wonderful Christian lady, do yourself a favor and buy this book I assure you you will not be disappointed. You can find her as the host of the sporting chef.!
Straight to the point. This is my first order and last from this business. They charged the amount, and later I received an email saying that my product was on hold until I called them back to verify the billing address. So after they charged to my bank account? Umm, It's crazy. At the end of the day, I requested a cancellation order because I don't have time to be calling for something already processed but on hold. Conclusion: Go to another place to buy to save time. Thanks
Straight to the point.
This is my first order and last from this business. They charged the amount, and later I received an email saying that my product was on hold until I called them back to verify the billing address. So after they charged to my bank account? Umm, It's crazy. At the end of the day, I requested a cancellation order because I don't have time to be calling for something already processed but on hold. Conclusion: Go to another place to buy to save time.
Thanks
Products used:
None. Order was cancelled by requesting
I purchased 2 book and was unknowingly signed up for a monthly Subscription charging me $16 and some change. I have disputed the charges. Please review Better Business reviews before buying.
BOO CHRISTIANBOOK.COM BOO!
Products used:
Book
Service was speedy and efficient. Books were in fabulous condition and will certainly be something I treasure.
I ordered a book called "Believers Baptism," edited by Shreiner. The book itself did come in, but afterward, I was unknowingly signed up for a subscription. When I tried to cancel, they would not email me back. I tried to call, but the phone was always "busy." I ultimately had to cancel my card because of this. Do not fall for this and go with more trustworthy online stores.
Products used:
"Believers Baptism"
I would just like to take a moment and write a brief review on a book. I ordered here from Stacy l Lyn Harris Love language of the south
Whether you are familiar with her or not, you need to get this book. It is an in-depth look at the life of Stacy Lynn and her recipes my favorite, being granny, southern fried chicken the photos are spectacular, professionally done, tremendous insight into this woman and chef and entrepreneur and wonderful Christian lady, do yourself a favor and buy this book I assure you you will not be disappointed. You can find her as the host of the sporting chef.!
I've been buying on line from ChristianBook going on three years and never had a problem with this company I did a lot of my Christmas shopping on line last year with them and saved me a lot of time and money, I got free shipping and packages were mailed to my love ones so I didn't have to deal with the stores and post office
Thank you ChristianBook
Products used:
Bible
Chistianbook.com will sell your product that they don't have! Then, while you are waiting for your product, they will send you a notice if they don't have it and tell you a future date when your product can be in and then update it again to a further future. After a year of waiting, I canceled my order. Extremely disappointing.
THIS WAS NOT A ONE TIME OCCURRENCE! EXTREMELY DISAPPOINTING!
Overall nice business with a great selection to choose from, with very easy to read information. Unfortunately, after 4 orders of multiple books, 2 orders had damaged material. I don't think it is from shipping, it looks more like a tear. And even though its small, I assume the regular customer is looking for perfection when buying. I expect a near mint item when the order is for a new condition book.
I purchased The Amplified Version ( of The BIBLE) but, when I received THE "WORD", while checking ( my new? BOOK), I was surprised that the first pages(s) were a little torn! So, I submitted that problem to The Company & I received my quick response & my Blest report: Another BIBLE will be given 2 me, free of cost but! No need of returning The other BIBLE ( slightly distorted) to The Company... yeah! &! I received my new BIBLE on my BirthDay! (05.24.1951)... Praise! THE " LORD"!
Tip for consumers:
Must b new but, if not new, I must b notified.
Products used:
THE BIBLE
I bought an ACT prep guide from this website back in June. I just noticed today that they've been charging me $15.00/mo since for a discount membership that I NEVER signed up for. It was obviously done automatically. When I called their customer service number to inquire what the charge was and ask how I enrolled in the discount program the representative was not sympathetic and very matter of fact. This is a very shady practice for a company claiming to be "Christian". Be careful when ordering from this company.
Tip for consumers:
Be careful of this company automatic enrollment in $15/mo discount membership .... very shady.
Products used:
ACT prep
BUY'S YOUR INFO FROM GOD KNOWS WHO AND SOLICITS YOU! SCAM SCAM SCAM...NEVER ENDING CATALOGS AND SOLICITATIONS...IF YOU DID NOT CONTACT THEM, AND YOU DID NOT BUY FROM THEM, THEY SHOULD NOT SEND YOU ANYTHING...THEY ADMITTED TO ME THEY BOUGHT MY INFO FROM SOME OTHER POS COMPANY SOLD THEM MY INFO...THEY ARE SCUM! STOP STOP STOP IT! THIS NEEDS TO BE ILLEGAL...$#*! COMPANY!
SEE PICTURES OF THE $#*! CATALOG THEY SENT ME FOR NO REASON! SO SICK OF MY MAIL BEING FILLED WITH CRAP I DID NOT ASK FOR!
Tip for consumers:
SCAM COMPANY WHO NEED TO STOP SENDING THEIR CRAP MAGAZINES TO THOSE WHO DID NOT ASK FOR IT! THIS NEEDS TO BE ILLEGAL!
Products used:
POS COMPANY WHO SENT ME CRAP ADVERTISING BROCHURES WITHOUT MY PERMISSION, WITHOUT ME ASKING THEM ANYTHING, WITHOUT ME BUYING FROM THEM. THEY BOUGHT MY INFORMATION / ADDRESS...WHAT A BUNCH OF $#*!. WHO GIVE THEM THE RIGHT TO HARRASS ME? STOP THIS! STOP SENDING YOUR UNWANTED CRAP TO PEOPLE WHO DID NOT BUY FROM YOU, WHO DID NOT ASK YOU TO, WHO DO NOT WANT YOUR CRAP MAIL!
We ordered a Funeral Pall on July 5,2022 which was supposed to be delivered Mid July and so far we
Have received at least 6 notices that shipment has been delayed. After calling each time, we were promised we would receive it in about a week. The last notice received yesterday stated it would be delayed until Oct 7,2022... This will probably not happen.
I think they want us to cancel because of a $40 price increase. Be careful if you order from them!
Tip for consumers:
Don't believe what they tell you.
Products used:
Will continue to hold them to purchase price.
They are charging credit cards for orders never ordered by the customers. They start small and than move to a larger amounts until you notice. I found 3 charges over a 5 day period ranging from $8 to $130. When you call them they say their systems are down and cannot take calls. I needed a book for homeschool in 2020 and had no choice due to shortages (Covid) of homeschool materials otherwise I would have never ordered from them and have NOT since.
Tip for consumers:
DO NOT give them your financial information.
Products used:
I used 1 product (science book) in 2020. NOTHING since but charged for books I have no idea what they are.
Cost over $30 after tax, worth less than $3. As you can see by the accompanying photo, this book not even as thick as my TV remote. There is absolutely nothing in this book that most high school students don't already know.
I've spent less than $30 for books that are over 5" thick, and that contained more information than you could digest in 6 months.
VERY disappointed. The advertising copy for this product is all puffery.
Tip for consumers:
You are wasting your money.
Products used:
I certainly didn’t use this book !!
Slow shipping, address entered at their web page changed and item ordered has bounced. So, if I want this product sent to me again they declare they will charge extra postage and as I have not received the order at the mailbox then they will not refund the original postage. I tried to call: "Our phones are not working at this time." Okay.
DO NOT BUY FROM THIS OUTFIT.
Products used:
None. Company mangled my address and book is returned by USPS
I ordered this for my 7yr old grandaughters birthday. It is so cute! Made very well, makes "ka ching " noise when opening drawer, comes with money and play credit card to swipe. She will love it to play "store"... added bonus is it will help with her adding numbers and subtracting numbers. It deserves 5 stars, but, i gave 4 stars because it was back ordered and took a month to come in
Unfortunately I fell for this - I was placing an order and saw a button it said to click on to join the rewards program and save the shipping charge, so I did, then afterwards found out that it signs you up for an $18/mth auto-draft charge and it also doesn't remove the shipping charge, they apparently send that back to you at some later date, and of course it offers this to you AFTER they already have your credit card info. Whoever heard of paying for a loyalty program? And not stating that's what you're signing up for up front is pretty crooked. Too bad a Christian-based company operates this way.
Products used:
2 books
I have been buying from Christianbook.com for several years. Most of the time I am happy with them. What I do not like is the books are not all Bible based, therefore not Christian. I have to be really careful when choosing books for myself, or others. It isn't an easy task. I would love to give a higher rating, and am tempted to give a lower rating. Yes I will continue to buy from them.
Tip for consumers:
Be careful about the books you buy. Not all Biblical.
Products used:
Books
We ordered a school curriculum and we received the wrong book. They apologized and resent the order and then resent the same wrong book again. Now we are two weeks late on the curriculum we need. They said they would send the order with two day shipping and now we get an email that they had their inventory wrong and they cannot fill the order at this time. We called to complain and their was no effort to correct the problem. They simply did not care and when we explained what happened and said we were going to leave a negative review they simply said "ok" with no apology or effort to rectify the problem. Very poor customer service. Very disorganized. This is the second time we've had problems with them listing inventory they don't actually have. We will not support this business again. They have lost us as a customer!
Products used:
Books
Though all the products I have ordered, I've been very satisfied, the customer service is terrible and the shipping takes forever. If you need a product in a hurry, order from somewhere else. The wait is rediculous.
Tip for consumers:
If you need your product fast , order somewhere else
Products used:
Bibles and bible supplies. Pastor supplies
This company signed me up for Christian Book Rewards which I did not authorize for $15/mo. BEWARE!
I was looking for inexpensive children's science lab coats for a very large group of students. I couldn't find what I was looking for anywhere and that's when I came across a lab coat for only 99 cents on Christian Book. The lab coat was actual REAL, HEAVY DUTY FABRIC, not a cheap plastic or anything, and only 99 cents. I thought it was too good to be true! That's when I started researching about the company before ordering. There were so many mixed reviews, mostly negative. The reviews claimed of not getting the correct product, not receiving the product weeks after purchasing, unhelpful customer service, and losing out on money after not being reimburse. With so many negative reviews I was hesitant to order from this company. Normally I never would have ordered, but I really wanted these lab coats and it would have been impossible to get coats of this quality at that low price from anywhere else, so I didn't want to miss the opportunity. I decided to order as I didn't need the coats for two months (in case the shipment was delayed as the reviews claimed), and they had the option to use PayPal. PayPal's Buyer Protection covers the purchase if the product never arrives or if the product arrives different then ordered (both of the issues other customers had in negative reviews). I figured best case scenario I would get these lab coats for an amazing price, worse case I would be able to file a dispute with PayPal and get my money back. I ordered using PayPal as payment on February 14,2019... got an email that my product had shipped on February 15,2019... and received my order within a week. When I got my first box I was very nervous as only 12 out of the 26 coats had arrived and I thought they either ran out of the product (which I could not have only 12, I would have needed one for everyone, all or nothing) or messed up the order as other customers claimed. But within a day or two I got a second box with the rest of my purchase. The lab coats were new, and in great condition! I am so incredibly pleased I was able to have this opportunity to get such a great product at such a low, unheard of cost! I will definitely be viewing the site frequently to see what more they have to offer. I hope I will continue to have the same positive experience for future purchases!
If you are wary about ordering due to other reviews, I recommend that if you aren't on a time constraint give it a try, just be sure to use PayPal to purchase in case there are any issues with the order, you will be protected to get your money back!
Purchased a bible with the intent on receiving what I ordered. Surprise it was not! Their service made an attempt to correct the issue but was not able. The item they listed was not what I recieved. I truly do not believe they have any intent on providing you what you purchased. When they realized that I was not going away, they offered to refund my purchase when I returned both incorrect bibles. I refer to this as the old bait and switch activity.
BE AWARE!
Products used:
Bible
Christian Books.com has completely unethical customer service. People who pick up the phone have no respect for customers and are extremely rude. I placed 50 copies of training materials on early Monday and paid extra for two days' shipment. After the order was set, I called to confirm everything was correct, and the guaranteed shipment after two days would be Wednesday. After two days, I received an email stating that 30 copies of my order had partially shipped and the rest 20 copies will be deliver on July 4 (i. E., after three weeks.). I called and spoke to a person named Chris, a person of extreme disregard for customer service. Chris declined to return the extra payment I have made for the expedited shipment. He said the two-day expedite shipment starts when the order has shipped, NOT the date the order has been placed. I had never heard of such expedited delivery before. My order was for Sunday School teachers' training over the weekend. Chris said you could cancel the order and go elsewhere if you want. I had never had such disrespectful customer service, which was very disappointing.
Tip for consumers:
Make sure you don't need the item you order urgently. Try not to call customer service because whatever they tell you is not applied to the reality of your order.
Products used:
Books
They took the initial money out for the Bible I ordered and took the money out again a week later and they refused to refund the money and say it's my Banks fault when my bank says it's up to them to give me back my money not the bank. I don't recommend ordering from them they like to take money and pretend to be Christian and rip people off all in God's name they're pathetic and disgusting a poor excuse for a website
Tip for consumers:
Don't do it!!
Products used:
Bible
Leading seller of Christian books, Bibles, gifts, homeschool products, church supplies, DVDs, toys and more. Everything Christian for Less for over 35 years.