• Chrome Battery

Chrome Battery

Overview

Chrome Battery has a rating of 1.91 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Chrome Battery ranks 61st among Batteries sites.

  • Service
    7
  • Value
    8
  • Shipping
    7
  • Returns
    3
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
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Neutral
0
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What reviewers want you to know

Positive highlights

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Critical highlights

  • This company has the best customer service and warranty I have found.
How would you rate Chrome Battery?
Top Positive Review

“My Experience Was Entirely Good”

Ken S.
6/9/21

I'm surprised to see the number of bad reviews here. I ordered two YTX20CH-BS batteries for two 2006 Suzuki King Quad 700s. The batteries came quickly and were as cheap or cheaper than I could find anywhere else. Both batteries have now been through one weekend ATV trip and no issues at all.

Top Critical Review

“Bad Quality”

Alfonso R.
1/8/22

The housing materials look cheap. The battery didn't work at all. Didn't even turn on the lights. I guess something was wrong internally in the cells or connectors or something. Really bad item, waste of time and really bad for the environment, because all this garbage keeps piling up around the planet.

Reviews (27)

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Reviews that mention popular keywords

customer service (4)
Thumbnail of user edmondg41
2 reviews
0 helpful votes
September 15th, 2023
Verified purchase

Just go buy a battery from your local advance auto because This is a waste of money don't even want the battery but paid for it and I'm going to make them send it one year replacement had it five months and it's dead and eBay sucks to for selling it and then when you asked them to help they tell you to contact the seller never do business with eBay

Tip for consumers:
Really a waste of money. Just keep your money do not purchase a Chrome battery they suck

Products used:
Went to advance and got a better still waiting on the battery replacement from Chrome battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user alfonsor69
1 review
1 helpful vote
January 8th, 2022
Verified purchase

The housing materials look cheap. The battery didn't work at all. Didn't even turn on the lights. I guess something was wrong internally in the cells or connectors or something. Really bad item, waste of time and really bad for the environment, because all this garbage keeps piling up around the planet.

Tip for consumers:
Check the reviews on several similar items and make your decision before you buy. There are items like this that may look good in the description and images, but they lack quality and reliability .

Products used:
Bought it though Amazon, so I think most of these answers don’t really apply to the company itself .

Value
Shipping
Quality
Thumbnail of user johnt1974
1 review
0 helpful votes
November 24th, 2020

The battery arrived in 3 days worked well for 6 months I'm a truck driver so I only ride maybe 5 days out of the month I start it weekly 6 month in battery needs a jump start it will start itself Without jump same day but overnight sitting will cause it to need a jump start Not satisfied with purchased paid $80.00 for battery

Thumbnail of user wariss
1 review
1 helpful vote
March 29th, 2020

I ordered a battery for my suzuki hyabusa the first one never made it. I just took that lost. I ordered a new one and when it arrived it was not charged so I put it on a 1.8 amp overnight charged. Still nothing. Chrome hasn't gotten back to me. I'm done. I want my money back. Their customer service is the worst.

Thumbnail of user josephd1092
2 reviews
2 helpful votes
December 23rd, 2020

They sent me the wrong battery, purchased through Walmart. It was a nightmare to get a refund and they still wanted to deduct the price of return shipping from my refund. After sending me a FedEx return label. I had to threaten to stop shopping with walmart.com to finally get my full refund. Stay away from chrome battery.

Thumbnail of user kens375
101 reviews
63 helpful votes
June 9th, 2021

I'm surprised to see the number of bad reviews here. I ordered two YTX20CH-BS batteries for two 2006 Suzuki King Quad 700s. The batteries came quickly and were as cheap or cheaper than I could find anywhere else. Both batteries have now been through one weekend ATV trip and no issues at all.

Tip for consumers:
They are legit, and IMO worth buying from.

Products used:
YTX20CH-BS battery

Service
Value
Shipping
Quality
Thumbnail of user bobj334
1 review
0 helpful votes
June 2nd, 2020

Battery lasted a bit more than 12 months... given its a motorcycle and unplugged from bike 5 months, it lasted a season. Went to charge on a smart charger in spring- was stored unplugged- and it wouldn't hold charge... self discharged n killed itself... junk

Thumbnail of user tims1171
1 review
0 helpful votes
September 4th, 2021

Batteries are terrible. Very disatisfied. I'll never buy or recommend them again.
Fully charged only last about 15 minutes.

Thumbnail of user williamp2466
1 review
0 helpful votes
February 16th, 2022

This is the worst company in the battery market. I am a retired elderly gent living on Social Security. I purchased a set of batteries for my wheelchair in 12/18/20. The batteries were recommend by Chrome Battery for the application and model of my wheelchair. Within 6 months the batteries failed to hold a charge and left me without a wheelchair. After talking with the company they agreed to warranty the batteries if I would pay the freight expense to ship them to me. Now just 6 months later the second set of batteries have failed. No warranty, no wheelchair. Now have to come up with the money to by a new set of batteries. This company makes the worst products and you would be wise not to buy their products.

Products used:
12V 55AH Sealed Lead Acid (SLA) Battery - T6 Terminals

Service
Value
Shipping
Returns
Quality
Thumbnail of user leew618
1 review
1 helpful vote
August 15th, 2021

Battery seems fine except for the poor connecting terminals when you tighten them they bend should have spent the extra 50 bucks.

Products used:
battery

Service
Value
Shipping
Quality
Thumbnail of user tyronep31
1 review
0 helpful votes
November 2nd, 2020

Bought a battery from chrome battery the was misleading - sent it back did not receive my full refund. Still fight to get
My refund for a misleading AD. I WILL NOT EVER BUY FROM CHROME BATTERY EVER AGAIN! And advise
Anyone else to do the SAME!
Tyrone Parker

Thumbnail of user dalem170
2 reviews
2 helpful votes
February 12th, 2019

Bought a snowmobile battery 2 years ago. It turns out the issue then was a faulty fuse on the charger. So I kept the battery in my garage and kept it charged for future use. It's now January 2019 and the battery in snowmobile died. I installed the
Chromebattery I had on-hand. Rode 1 day with the new battery without issue. The next ride, about 2 weeks later, found the battery dead and failed (0 volts). Will not accept a charge. So, thinking I was saving $80 versus buying the Polaris battery, I completely wasted about $60.

Thumbnail of user jamesr958
1 review
1 helpful vote
August 7th, 2019

I received a defective battery. The casing was split wide open even though the packaging was not damaged and it didn't appear that there was any mishandling in shipping. I believe that it was a manufacturing defect. The card in the box gave the website to go to for returns. On contacting the company, they refuse to take it back and refund me. They will do an exchange if I send it back, on my dollar, and send even more money to them (I guess that then I sit back and hope that the replacement isn't defective). The customer service representative that I communicated with just made excuses and was not sympathetic or courteous. I will not ever deal with this company again and advise against you doing so.

Thumbnail of user hobod
1 review
1 helpful vote
August 17th, 2018

Batteries good at first then after about 2months of use they have failed very fast got ahold of customer service and was told they would do nothing for me except give me a small coupon to buy more well no thanks will never purchase anything from this company again

Thumbnail of user robertb1353
1 review
0 helpful votes
December 10th, 2018

I bought one of their batteries, and it didn't last a year. Sent it back, got a replacement, and again, it didn't last a year.

Thumbnail of user tomk431
1 review
2 helpful votes
January 22nd, 2019

Chrome Battery went online some years ago. Initially, it manufactured in the USA. Quality control was top-notch. Later, manufacturing was transferred to China, because there no more lead mines in the USA, and to cut costs. Since then the quality control has become unacceptable, at least to me. Some of Chrome's SLA batteries fail after three years, with no discharges between installation and failure.

Service is bad. The last three orders I placed I was shipped the wrong product. Correcting the errors was no biggie. No extra cost but my time and frustration. And, the prices are about the same as better batteries made by superior producers.

Verdict: if the battery is used in a critical application, keep looking!

Thumbnail of user johns1837
1 review
1 helpful vote
July 23rd, 2017

Rec'd m/c battery for my 1200R Sportster; the battery was in 3 pcs, totally useless & dangerous. Wrote to 'Chrome', still waiting to hear back. So far have paid out - $15.00 (battery disposal - hazardous waste), $12-00 (photo(s), $18.80 (for insufficient U.S. postage). So far, No reply, No battery, Have paid out almost $50.00; DO have - Frustration..

Thumbnail of user jamess514
1 review
4 helpful votes
February 20th, 2017

The Chrome Battery I bought for a motorcycle started to give me trouble at two years and did not make it close to three years. I do not think I will buy from them again.

Service
Value
Quality
Thumbnail of user jlb3
1 review
2 helpful votes
March 26th, 2017

BOUGHT THIS 4 A HD SPORTY, LASTED ONLY 1 1/2 YRS. HADD 2 REPLACE. EVEN REMOVED IT FROM BIKE N THE WINTER AND KEPT INSIDE ON TRICKLE CHARGE, WONT BUY AGAIN.

Thumbnail of user johns1750
1 review
1 helpful vote
May 8th, 2017

I bought a chrome battery for my ATV. My chrome battey didnt even last 6 months six months with light use and stored indoors. These batteries are junk and Ill NEVER buy another one

Thumbnail of user alvint83
1 review
0 helpful votes
April 7th, 2023

Honda trx 450e Bought a gel battery from Chrome Batteries two years ago for my Honda 4 wheeler and it works great. Just purchased a new battery for my Can Am Spyder from Chrome Battery. I hope this last as long. They advertise a good warranty.The Yusa battery did not last two winters.

Products used:
Battery

Service
Value
Shipping
Quality
Thumbnail of user richardv22
14 reviews
27 helpful votes
February 24th, 2015

Battery girl Brittney has absolutely no clue about batteries or how they need to be used. She has a GED view and thinks that she understands everything about batteries when what she actually knows about batteries could fit on the head of a pin!

Thumbnail of user jeffr1217
3 reviews
2 helpful votes
August 25th, 2022

I Bought Chrome battery because it came with a 2 year warranty, the battery went dead in 6 months, received a replacement, it too lasted 6 months. Guess what, Chrome battery stated their replacement battery has no warranty? So there is no 2 year warranty like it states on Ebay, so there is no warranty on a very poor quality product.

Thumbnail of user gregs93
1 review
2 helpful votes
December 9th, 2015

They said so much better battery than the original equipment. Bull S! Original battery lasted 7 years. Their much better battery lasted 18 months. Not a happy shopper in Tenn.

Thumbnail of user jb102
2 reviews
5 helpful votes
August 20th, 2014

I ordered a battery from them for a motorcycle. It worked great and seemed very powerful. It's been 2 years now and fires right up strong. If it lasts another 5, 6, 7,... years, then I will really be able to tell you. So far, excellent! I've recommended chromebattery.com to friends and they agree. Great batteries, great price, great shipping!

Service
Value
Shipping
Returns
Quality

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From the business

Chrome Battery has the largest selection of rechargeable & replacement batteries for all electronic devices. Free Lightning Fast Shipping!

Company Representative

Thumbnail of user brittneym5
Brittney M.
Typically does not respond to reviews

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