• ClickSearch

ClickSearch

Overview

ClickSearch has a rating of 1.82 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ClickSearch most frequently mention day trial, credit card, and business days problems. ClickSearch ranks 144th among People Search sites.

  • Service
    67
  • Value
    65
  • Shipping
    40
  • Returns
    56
  • Quality
    57
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
7
31
See all photos
How would you rate ClickSearch?
Top Positive Review

“Best Online Dating Tool”

adam s.
6/10/22

One of the most beneficial online dating tools. Over the phone, I had formed a deep connection with a female, but some of the things she claimed didn't quite make sense. I stumbled across ClickSearch and realized it was a perfect tool for what I needed. I looked up her phone number and discovered she was not who she claimed to be. If you're on the fence about using this tool, I assure you the results will be worth it. One of the most useful online dating tools.

Top Critical Review

“Fraud”

Nikki S.
1/31/23

They will take your money and say they will Give you a refund. I am filing a lawsuit right now. They have done this to way to many people and keep getting away with it. They have even started screening my calls like my dumb and I wouldn't notice.there's no refund they sold 160 dollars from me! In a time like this they should be ashamed. If you wanna to be apart of my lawsuit to Receive a settlement back from what they've stolen from you let me know.

Reviews (101)

Rating

Timeframe

Other

Thumbnail of user nikkis388
1 review
2 helpful votes
January 31st, 2023
Verified purchase

They will take your money and say they will
Give you a refund. I am filing a lawsuit right now. They have done this to way to many people and keep getting away with it. They have even started screening my calls like my dumb and I wouldn't notice.there's no refund they sold 160 dollars from me! In a time like this they should be ashamed. If you wanna to be apart of my lawsuit to
Receive a settlement back from what they've stolen from you let me know.

Thumbnail of user tanyaj228
1 review
2 helpful votes
March 17th, 2023

This company is a fraudulent. They have no problem with taken your money out of your account knowing you didn't authorize it. When you submit proof then they come up with something else. They stole $89.85, $69.63 and $39.95 = $199.43. The page states.95cents to join and they refunded the.95cents, back and kept the rest. They are making up all excuses and stalling to return the refund signed up on February 4,2023 and canceled on February 7,2023 after seeing them continuing to go in my account. Refund please.

Tanya

Tip for consumers:
Don't use this company. They will take money out of your account without authorization.

Products used:
None after I realized they were taken money out my account.

Thumbnail of user johnnys610
1 review
0 helpful votes
April 1st, 2023

Read that I would be charged $1.95 for a brief search, they also somehow subscribed me for $39.95 per month. Tried to log in using email and pass word associated with account but said it was invalid. I guess I'm going to have to invalid my credit card and get a new one.

Products used:
1 search with no result

Service
Value
Returns
Quality
Thumbnail of user dannieuwenhuis2
1 review
0 helpful votes
March 31st, 2023

I have never used any service from these lairs, but someone else did. I contacted them after 60 days of run around and giving them information and answering a ton of question they said I was not able to get my money lol. Aude the service was used! REALLY BUT NOT BY ME! They have cost me?$100's for dollars with this BS and instead of just giving me my money back they keep taking more caused my account to over draw and have now made keys e to contact the bank the police and take a day and off work. Low life's

Products used:
Never used anything victim of theft

Service
Value
Thumbnail of user travisf175
1 review
1 helpful vote
November 13th, 2022
Verified purchase

This company is a scam! Do not use them. They will charge your card prematurely during the 3 day trial period without ever accepting or agreeing to the ridiculous charges. Their customer support is garbage. It's one person scamming people. You can see in the photos how I have been ran in circles and here it is 14 days later no refund.

Tip for consumers:
DO NOT USE! Scam website!

Products used:
Their search software has full refund 30 day policy and it’s garbage!

Service
Value
Shipping
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Thumbnail of user cindym1679
1 review
3 helpful votes
November 9th, 2022

This company did 2 unauthorized charges, they had a trial for $. 95 for 3 days and I cancelled within the hour. Tell me why they charged me $89.85 and $9.95 after the. 95 cents. Every time you call, you can't speak to a supervisor and it's only via email but the supervisor doesn't even help! He just keeps saying to give it one more day or two and now I am on the phone with my bank to get them involved because this company sucks and are thieves! DO NOT TRUST THIS WEBSITE!

Service
Value
Shipping
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Thumbnail of user jaysonny7845
1 review
0 helpful votes
May 16th, 2023
Verified purchase

I've asked over a month and a half ago for my refunds u took out of my account one being $69 the other $59 nobody from support responded to me when it was supposed to be 3-5 business days back in April ok so u all think ur business is wonderful when support doesn't answer my emails ok well BBB IS BEING CONTACTED NOW

Tip for consumers:
Don't use it cause I still haven't received my refund on two charges the same night.
Even when Vanessa from support lied and said it would be in my account 3-5 business days they lied I still haven't received or heard anything thing back I've emailed and called multiple multiple times a lot and nothing so they are liars overcharged me and I cancelled immediately and they won't even respond back to me now

Products used:
I never received a refund
Click search

Service
Value
Shipping
Returns
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Thumbnail of user faithe94
1 review
5 helpful votes
September 12th, 2022

I did the 3 day trial for $0.95, next thing I know, I've been charged almost $200.00 in 4 different charges, $9.95, $39.95, $89.95, and $59.95. I've been in contact with them every single day for 2 weeks, and it's always your refund is on the way, only contact via email, and today, it's been refunded, but my bank says that isn't true. I'm having to dispute the charges through my bank, and if need be, starting a lawsuit. DO NOT GO THROUGH THIS COMPANY! THEY WILL STEAL YOUR MONEY!

Tip for consumers:
Don't use this sight, Clicksearch. They will steal your money.

Products used:
Background check that didn't do anything at all.

Thumbnail of user philipl367
1 review
5 helpful votes
May 18th, 2022
Verified purchase

I tried using their services to help locate my father's phone. Sadly, they couldn't. So, I asked for a refund, and they said they'll "help me resolve the problem." And yet, it's been over a week, and they still haven't given me a refund. Also, it's been one excuse after ANOTHER! So, if you require any services regarding personal information, don't ask these JOKERZ they steal all your money with a smile on their face, and tell you to have a "good day."

Tip for consumers:
Don’t let them steal your money! Don’t give up, and persist!

Products used:
None. My father eventually found his phone, all by himself.

Service
Value
Shipping
Returns
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Thumbnail of user tatum9870
2 reviews
0 helpful votes
September 29th, 2022

I once came across a list of phone numbers with initials. It turned out to be my Dad's list of some of his best clients. Thanks to ClickSearch reverse phone search, I found out about them. ClickSearch is very convenient whether you're looking for a person or you're wondering about an unknown phone number. It may not be free and it's amazingly hassle-free.

Products used:
Clicksearch phone search

Service
Value
Returns
Quality
Thumbnail of user justins1385
1 review
2 helpful votes
February 15th, 2023

This is bull, I paid for a.95 cent trial and almost immediately they took an additional $69.95 and MAVIK emailed me and expressed his apologies and I was told in 1 to 5 business days I would get a full refund and it's been over that now. When I emailed him today I was given the same reply but this time it stayed 3 to 5 days. They took the money I was saving for gas to get my children to school and myself to work and because of them I've been struggling since.

Thumbnail of user yvonney93
1 review
2 helpful votes
March 22nd, 2023

Cheated me out of 63 dollars and wont give it back. Shut them down. They charged me three times. All different amounts. This is bs

Service
Value
Shipping
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Thumbnail of user kimb2038
1 review
1 helpful vote
July 26th, 2022

Over a month and these people have not refunded my money for service that is of no use to me. I did a trial of $0.95 and canceled immediately, next i saw a debit of $19.95 & $29.95 being charged to me. I got in contact with them right away and was told I'd be refunded the full amount. One month after and a lot of back and forth and still no refund. Scammers. Imagine how many other people they have done this to. Scammers!

Service
Value
Shipping
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Thumbnail of user eymym
1 review
2 helpful votes
March 28th, 2023

Cancel your card because once you submit a payment your card is compromised! My screenshot photos and this review is to alert everyone about my experience. Clicksearch can take my money but one thing they cannot take is my review based on my horrible experience with them. They will trick you into "TRACKING YOUR PHONE" but once you pay for the $69.63 service fee they direct you to send a text message to your STOLEN PHONE. I have an iPhone with a password! Customer service did not care about my frustration and only gave me the run arounds. Waste of time and money. Take your money and your business elsewhere. Clicksearch is trash.

Tip for consumers:
They will only take your money

Products used:
"Track my phone" is a scam

Thumbnail of user jerrys1356
1 review
0 helpful votes
May 20th, 2023

I tried clicksearchpro to search for 1 phone number for which I paid a 95 cents fee for a 3 day trial. When I went back to search a second number during the trial period my cash app card was instantly hit for $59.95 which was paid. Then it was hit 11 more times in the next 20 minutes for either 129.95 or 149.95. Luckily I don't ever keep more than what I am planning to use that day in the account so all subsequent hits were declined for insufficient funds.
Stay away from clicksearchpro.

Products used:
Phone number search site.

Thumbnail of user barbs246
1 review
2 helpful votes
February 22nd, 2022

I thought I would look at myself. I put in all of the correct information of course because I know it and it shot out nothing. I am a homeowner with a public land line, a credit history and more and Still all you can do was at least find my address which is public record and I can find it by Google. Fraudulent. Supposedly you had a photo of me but I could never see it

Tip for consumers:
I’ve been a homeowner for 25 years with the full credit history and others and it couldn’t even find me my phone number is even listed

Products used:
Background check but I chose myself just to see if it worked guess what? Nope. I’ve been a homeowner for 25 years with the full credit history and others and it couldn’t even find me my phone number is even listed

Service
Value
Shipping
Returns
Quality
Thumbnail of user rons1380
1 review
0 helpful votes
January 10th, 2023

Be aware of these liars and thieves! They charged me three times. On Dec 17th 2022 three charges was taken from my bank account one for 69.53 0.95 89.85 for a total of 160.33 on the same day that I signed up with this bogus company called click search I called in and canceled my three day trial the same day. I have emailed them more than once and they keep telling me my money is coming. Today is Jan 10th 2023 and still no money back in my account! I turned these people in today with the feds! Hopefully they will shut them down soon!

Thumbnail of user gingere28
1 review
2 helpful votes
November 30th, 2022

I have been waiting over two months for my refund! All I get is the run around, no matter how many times I have called or email! I have numerous emails stating that the refund is in their system, so it must be my banks error.
My bank has informed me that there has never been any kind of attempt to refund from this company! Giving this company a one star is still to high. To bad there isn't a negative scale of -10 How does one go about finding out who owns this company?

Tip for consumers:
Don't use this site!! I feel it's a scam. Terrible customer service!!!

Products used:
None called right away when I realized this was not I wanted. Was informed that my refund would be done in about 3 to 5 business days. This has been going on for over two months1

Thumbnail of user jodieu8
1 review
0 helpful votes
March 15th, 2023

I put in 5 different numbers to find a lost phone and Clicksearch said they were all in the same exact place. No address or anything. And will not issue a refund.

Service
Value
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Thumbnail of user rickd688
1 review
0 helpful votes
August 7th, 2023

This seems to be a common theme of theirs as I read the reviews. Did the same to me, took my money after one search. I immediately cancelled services but like everyone else here had further charges, and bbb was absolutely no help either. This company is garbage, plus it didn't even give me anymore info then a simple google search. So not only are the people trash what they are selling doesn't even work. Lol. Do not use. It seems that the only way this company can make money is to scam it out of people because the product is trash. Still never received a refund and not planning on getting it back.

Tip for consumers:
Pos company and people involved. Customer support is like taking to a toddler.

Thumbnail of user jeffb2320
1 review
1 helpful vote
February 27th, 2023

They offer a 3 day trial for $0.95. This is an out and out lie. The second you sign up, they charge your credit card for $69. IMMEDIATELY. One top of the that, the information they provide is bogus. The number I searched returned false and inaccurate results. There is NOTHING legitimate about this company or their 'services'. I didn't even bother trying to get a refund. I simply canceled my credit card.

The credit card company also knows they are a SCAM as they called me immediately after the transaction took place. Don't even consider doing business with this crooked company

Service
Value
Shipping
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Thumbnail of user aprill491
2 reviews
0 helpful votes
February 11th, 2023

I gave them my debit card info to pay.99 cents to locate my daughter's lost phone. Then it said free 3 day trial and after that, you get charged whatever a month. Right away, The info they gave me on the phone was wrong and unhelpful in locating it! The location was too broad to help, and inaccurate. The name they gave for who the phone number belongs to was completely wrong! Then I noticed not only did they charge my account the.99 cents, but they had tried to charge my account 4 other times, with 4 other larger amounts, within 10 minutes of me giving them my card info. Fortunately I didn't have enough money in my account for the charges to go through and then I locked my card so when they tried to charge it again it didn't work. But it's a total scam! Stay away!

Tip for consumers:
Don't use it! Don't give them your card info!! There is no free trial period! They will charge your card immediately! Numerous times! The info you pay for won't help you, and will be inaccurate or too broad to matter! If you DO use it, keep an eye on your account you use to pay with, and If they charge the correct amount, you still should lock it, after you pay them, because they will keep charging it over and over for different amounts! Stay far away!

Products used:
Phone Tracker to locate my lost phone. The only info they gave was its in "St. Paul", which is not the city I live in. My city is a surrounding city of St. Paul, and St.Paul can be used as a general description of the area that includes it's surrounding cities. If that's the closest level of accuracy they're gonna give to find your phone, that's bull!

Service
Value
Quality
Thumbnail of user mindyr113
1 review
0 helpful votes
May 19th, 2023

The *******569 is apparently "temporarily" out of service, the email address continues to replicate the same auto response from the first one I received back about my complaint and with somehow their phisy scheme, they've somehow went way beyond their scope of access or authentication OR approval by tapping my phone and my data/acct access to fraudulently detract my documentations of such charges accrued by these ppl.
I mean whom else or why all of a sudden would only {these} specific charges and ONLY these charges be removed from my account.
Good thing I keep backed up in other ways details about things wrongly done for my own safe guarding. But these ppl or this "businesses" is what makes for bad taste for others to experience benefits from the like that are actually legitimate. Crappy ordeal for to many it appears. :(

Tip for consumers:
Bogus non-functional phone numbering system and auto response Emailer set-up so who knows where ones mail actually gets dropped off too...probably the Chattahoochee riverside. Bahahahaha!!!
All actuality though, this isn't funny at all. Rather, pretty disgustingly wrong and obnoxious that somehow a business could get over on so many without being SHUT DOWN for good.

Products used:
None

Service
Value
Shipping
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Thumbnail of user janep577
1 review
0 helpful votes
October 31st, 2022

I signed up, it automatically charged me 89. 95. 59 95... 9.99... 95 cents. Immediately tried to get a refund it has been 3 months still no refund but they tell me it was processes last call they put me on hold 46 minutes later I disconnected. Called back closed for the weekend. Information this report pulled up was old information. If anyone knows of where I can report this company please share

Products used:
They have a full refund policy they overcharged and did not refund any of it

Service
Value
Shipping
Returns
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Thumbnail of user jamesl4033
1 review
0 helpful votes
March 19th, 2023

Did a 4.95 trial, but then was charged 69.63. Called to ask they said I bought the 69.63. Beware. Sah

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From the business

ClickSearch is an easy-to-use directory to conduct a person search, reverse phone lookup, background check, and more. All you have to do is enter a name or phone number and you’re already on your way to learning all about it.

Company Representative

Thumbnail of user hollyz38
Anthony F.

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