• ClockCanvas

ClockCanvas

Overview

ClockCanvas has a rating of 4.17 stars from 152 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ClockCanvas most frequently mention customer service, and good quality. ClockCanvas ranks 2nd among Clock sites.

  • Service
    59
  • Value
    42
  • Shipping
    42
  • Quality
    60

Proactively asks for customer feedback

This company responds to reviews on average within 4 days

Positive reviews (last 12 months): 85.6%
Positive
77
Neutral
9
Negative
4

Instant Feedback

397 reviews

101
See all photos

What reviewers want you to know

Positive highlights

  • Great customer service & fast response to correct the problem & we Found just what we were looking for.
  • Clock canvass allowed my experience to flow seamless and seem to have in mind a good customer experience.

Critical highlights

No critical highlights yet

How would you rate ClockCanvas?
Top Positive Review

“Great customer service!”

Toni W.
2/6/24

There was a problem with my canvas but once I contacted them they did not hesitate to send me a new print. Awesome customer service!

Top Critical Review

“This was the most aggravating purchase!”

Todd S.
2/21/24

This was the most aggravating purchase! I received an ad stating this clock was half off for a small period of time. I tried to buy it and could not get it at that price! Eventually just gave up! Later I got a text with someone willing to give me a discount code but only 20%. Feel like I was bait and switched on this clock!

Reviews (152)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (36) clock canvas (19)
Thumbnail of user mrs.davidj
1 review
0 helpful votes
March 6th, 2024
Verified purchase

Expensive, but beautiful. Really opened up a long, plain wall. Purchased the 60" X 30" size for a family member's new apartment.

Reason I chose this business:

Found the print I liked in the size I needed on this website.

Thumbnail of user toniw312
1 review
0 helpful votes
February 6th, 2024

There was a problem with my canvas but once I contacted them they did not hesitate to send me a new print. Awesome customer service!

Service
Value
Shipping
Quality
Thumbnail of user kathleenv885
1 review
0 helpful votes
March 9th, 2024
Verified purchase

The artwork is beautiful and of very good quality. It was so easy to put together and hang up. We absolutely love our purchase!

Reason I chose this business:

Gorgeous artwork

Thumbnail of user dreamac5
1 review
0 helpful votes
February 17th, 2024
Verified purchase

I purchased a beautiful piece from ClockCanvas. I was so excited and couldn't wait for it to arrive. Unfortunately it arrived damaged by the shipping company.
Upset, I emailed the company immediately. I included pictures of the damaged piece, as well as the packaging.
ClockCanvas text me back right away. No back and forth, or finger pointing. They sent out a replacement the very same day.
This company treats customers,like customers should be treated.
My picture is beautiful. I will be ordering more in the near future.

I emailed them with my problem. They got back with me right away.
With the problem resolved. I give their customer service a 10 plus.

Reason I chose this business:

I came across ClockCanvas and fell in love with their products.
Website is very user friendly.

Service
Thumbnail of user kateb667
1 review
0 helpful votes
November 30th, 2023
Verified purchase

The canvas itself is gorgeous, really good quality and vibrant colours, as well as fast international delivery. Very very happy. My biggest shout out goes to the company's amazing customer service. I ordered this canvas as a present, but before I was able to gift it they bought themselves the exact same canvas, so I contacted the company to return it and I have honestly never been so happy with a company's service before, they really went above and beyond to help me and I'm ecstatic with the outcome.

I ordered this canvas as a present, but before I was able to gift it they bought themselves the exact same canvas, so I contacted the company to return it and I have honestly never been so happy with a company’s service before, they really went above and beyond to help me and I’m ecstatic with the outcome. I ended up with another gorgeous canvas shipped to me for free and a refund of the price difference and didn’t have to ship the old canvas back due to the high shipping costs. Honestly the best customer service experience I’ve ever had.

Reason I chose this business:

Beautiful high quality canvases for excellent prices.

Service
Thumbnail of user josephinec238
1 review
0 helpful votes
January 20th, 2024
Verified purchase

Very careful and meticulous Vendor, making sure to keep you informed of the process and stage of your purchase and delivery every step of the way, thus giving you peace of mind. The delivery agent was also flexible on the date of delivery, as I had to reschedule to ensure someone was home to receive since it was a large canvas.

Reason I chose this business:

Affordable art

Thumbnail of user joans1424
1 review
0 helpful votes
April 8th, 2024

I love the print. I ordered a framed print of "Forest Dawn". It came in 2 weeks and very well packaged. I was disappointed that the frame was not ready to hang like it said it would be. I got the hardware to attach to the frame, but it is hard for me. The low-glare plexiglass is not low-glare at all, and there are a few slight imperfections in the plexiglass. I will probably have to take it somewhere and pay to have the hanging hardware attached, and have the plexiglass replaced with non-glare glass.

Thumbnail of user bonnieo155
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I love the picture. It was delivered quickly. Wonderful service and it looks great on the wall.

Thumbnail of user ireneh330
1 review
0 helpful votes
March 31st, 2024
Verified purchase

It was just as seen it online. Beautiful, excellent quality

Reason I chose this business:

Liked what i seen

Thumbnail of user karena2386
1 review
0 helpful votes
March 9th, 2024
Verified purchase

Great print! Love it! Thank you! Nothing more to say!

Contacted $#*! Canvas by mistake. It was another order with another company that I had trouble with. You were great!

Service
Thumbnail of user brendah2472
1 review
0 helpful votes
April 7th, 2024
Verified site experience
Thumbnail of user marlynr18
1 review
0 helpful votes
January 25th, 2024
Verified purchase

Excellent customer service. Order received in a timely fashion & absolutely love the piece. Makes my living area really beautiful.

I originally purchased the smaller canvas but upgraded to the larger; Seamless in doing so

Reason I chose this business:

Because I loved the canvas they showed on Facebook.

Service
Thumbnail of user beckya220
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

"Color in the Grey Forest" is beautiful. My second order with Clock Canvas. Great quality and safe, fast delivery.

Reason I chose this business:

Found online.

Thumbnail of user mariet700
1 review
0 helpful votes
January 19th, 2024
Verified purchase

Love it. Second time buying from this site. Reliable and beautiful products

Thumbnail of user johnc11106
1 review
0 helpful votes
November 28th, 2023
Verified purchase

I would definitely recommend them to others. They email us right away. Provided a tracking #. Packaged arrived in a timely matter. It was well packed. And the picture was exactly like it was on the website.

Reason I chose this business:

Liked the picture on the website

Thumbnail of user alanh1112
1 review
0 helpful votes
October 15th, 2023
Verified purchase

First time purchase from Clock Canvas. Our order arrived in a very timely manner. It is just as pictured on their website. Looks great!

Quality
Thumbnail of user peggya360
1 review
0 helpful votes
November 2nd, 2023
Verified purchase

It was quick and easy. The picture looks great in our living room.

Reason I chose this business:

I loved the pictures that are offered.

Thumbnail of user celeslieg
1 review
0 helpful votes
November 3rd, 2023
Verified purchase

My picture is gorgeous! The online photo does not do it justice. I am very pleased and I absolutely recommend ClockCanvas

Reason I chose this business:

The Forest Strolls scene spoke to me.

Thumbnail of user jeffreyb2253
1 review
0 helpful votes
November 5th, 2023
Verified purchase

Great frame my only issue was they came separately and about a week apart

Quality
Thumbnail of user carmeni68
1 review
0 helpful votes
November 16th, 2023
Verified purchase

Securely packaged and arrived in perfect condition!

Thumbnail of user lindah4841
1 review
0 helpful votes
November 17th, 2023
Verified purchase

Ordering was very easy. The picture changes the looks of the room! Everyone is impressed!

Reason I chose this business:

Ad on Facebook

Thumbnail of user theresas1291
1 review
0 helpful votes
November 17th, 2023
Verified purchase

It was easy to order and the product looks beautiful in our home.

The picture arrived well packed.Unfortunately, it was slightly warped when hung on the wall. We contacted ClockCanvas and they promptly sent a replacement.

Reason I chose this business:

Beautiful products

Service
Thumbnail of user georges2663
2 reviews
0 helpful votes
December 1st, 2023
Verified purchase

As I expressed to Jessica not sending confirmation # to the ordering individual is very problematic! In other words you need to rethink only sending it to the Email associated with the PayPal account. My entire family uses the same PayPal account!

* ClockCanvas attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Thumbnail of user nancyr1484
2 reviews
0 helpful votes
December 1st, 2023
Verified purchase

Have ordered from them for several pieces and always pleased!

Thumbnail of user dianew1927
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Packaging was pieces of cardboard placed in jigsaw-like pattern to make cover the product.
It was NOT all covered. There were gaping holes in packaging.

Reason I chose this business:

Loved the print

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From the business

Welcome to Clock Canvas — Where Timeless Art Meets Your Walls.

Discover an exclusive collection of original canvas art at Clock Canvas. Our competitive edge lies in:

Original Designs:
Clock Canvas stands out for its commitment to originality. Our artists craft captivating designs spanning diverse styles, ensuring each piece is a unique masterpiece that sets your space apart.

Quality Matters:
Experience unmatched crystal-clear print quality on premium canvas. Clock Canvas guarantees vibrant colors and intricate details that elevate your walls with exceptional clarity and depth.

Heavy Duty Packaging:
Clock Canvas ensures your artwork arrives swiftly and securely. With a focus on speedy shipping, your order is delivered promptly, accompanied by heavy-duty packaging that ensures your masterpiece arrives in pristine condition.

Transform your space with the perfect blend of originality, quality, and reliability. Explore Clock Canvas — where art becomes a masterpiece, delivered with speed and care.

Business History

Clock Canvas started in January 2019 when two friends embarked on a journey to find the most stylish wall clocks in the world. Our headquarters is located in the great city of Toronto, Canada. We are a small business obsessed with filling every home with beautiful wall decor.

Company Representative

Thumbnail of user ahkmeds
Akhmed S.
Typically responds within 4 days

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4.2
152 reviews
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