• CogniFit

CogniFit

Overview

CogniFit has a rating of 3.89 stars from 93 reviews, indicating that most customers are generally satisfied with their purchases. CogniFit ranks 1st among Brain Games sites.

  • Service
    14
  • Value
    7
  • Shipping
    4
  • Returns
    4
  • Quality
    45

Proactively asks for customer feedback

This company responds to reviews on average within 3 hours

Positive reviews (last 12 months): 63.6%
Positive
7
Neutral
1
Negative
3

Instant Feedback

329 reviews

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How would you rate CogniFit?
Top Positive Review

“Excellent Brain Help”

Gudlaug B.
12/1/23

Easy to navigate through the different exercises. The detailed state of my brain and specific games to improve are excellent. It is an important help in my brain injury rehabilitation since my country has no rehabilitation program. After using it for 2 months I already notice progress. Only 1 disadvantage, I sometimes play the games too long resulting in headaches I score low in inhibition

Top Critical Review

“We cannot practice all the games”

Visa M.
12/1/23

Thera are some good games that sometimes are in the daily evaluattion. But we cannot pkay them in other moment.

Reviews (93)

Rating

Timeframe

Other

Thumbnail of user gudlaugb
1 review
1 helpful vote
December 1st, 2023
Verified purchase

Easy to navigate through the different exercises. The detailed state of my brain and specific games to improve are excellent. It is an important help in my brain injury rehabilitation since my country has no rehabilitation program. After using it for 2 months I already notice progress. Only 1 disadvantage, I sometimes play the games too long resulting in headaches I score low in inhibition

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Thank you very much for your 5⭐ review, Gudlaug!

Thumbnail of user susand3219
1 review
0 helpful votes
January 2nd, 2024
Verified purchase

Since I found CogniFit for a student that has dyscalculia, my amazement has grown for the use of their methods. This student couldn't add and subtract numbers in tens and hundreds. She began as a tutoring student with me last summer as a pre- junior in High School. I knew I needed more help than just my teaching skills. She is getting B's, yes B's in her math classes this year. She is taking an AP class involving math also. Her goal in life is to go into the Air Force. I still work with her, but she has taken the bull by the horn (so to speak) and pulled herself to the top of the class. I cannot thank you enough for what you all have done for all of my special needs students. I have recommended you to many special needs and regular education teachers. Testing a student for problems is one thing, but actually helping the brain to work to their benefit, is a whole other means of teaching the student. May God keep you safe and Blessed.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Susan, Thank you very much for your 5⭐ review! We are happy to read the platform is so helpful for your student🤗

Thumbnail of user andresm246
1 review
0 helpful votes
August 1st, 2023
Verified purchase

I've been using Cognifit for about two months now and I really like it. The games are very engaging and beautifully designed. Since I started using Cognifit I feel more focused and I notice real improvements on my day-to-day mental tasks (including coordination, memory, attention and mental agility); I didn´t expect such noticeable progress on such this little time frame. Very happy with the system.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Andres, Thank you very much for your 5⭐ review! We are pleased to read that you are enjoying the platform!

Thumbnail of user robertm8187
1 review
0 helpful votes
June 1st, 2023
Verified purchase

J'ai fait de notables progrès avec un entraînement ludique quotidien.
J ai ôté une étoile (impossible d ôter une moitié seulement) car certains points pourraient être améliorés cependant le bilan est très positif et je reste abonné.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Bonjour Robert, Merci pour votre avis!

Thumbnail of user visam3
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Thera are some good games that sometimes are in the daily evaluattion. But we cannot pkay them in other moment.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Visa, Thank you for your feedback. Please contact us at support@cognifit.com with any questions you have and we'll be happy to help!

Thumbnail of user alberts521
1 review
0 helpful votes
October 19th, 2022
Verified purchase

Insgesamt super!
Einer der Tests war für mich nicht verständlich, dort stimmen meine Resultate sicher nicht (Leider weiss ich nicht mehr welcher Test).
Ich habe vor den CAB Test regelmässig zu machen, um Veränderungen in meiner kognitiver Fitness zu sehen und wenn nötig Massnahmen zu ergreifen.

Service
Value
Thumbnail of user lianned5
Customer S. – CogniFit Rep

Guten Tag Albert, vielen Dank für Ihre 5⭐ Bewertung!

Thumbnail of user eckmundp
1 review
0 helpful votes
April 19th, 2022
Verified purchase

Very good idea to use the internet for a cognitive training platform. I searched the web hoping to find something like this. I am a physician (pathologist, but also had training in psychiatry and neuroscience). Most of the games are good, fun to play and rewarding. Some are dropping off. Possibility to rate should be offered after more games. On some games my computer system/mouse shows some inertia/doesn't react promptly enough which is annoying when you're into the game! I am impressed by the idea to present attached background neuropsychological information on seperate cognitive functions, the effects of their decrease and neurological diseases causing it. The whole thing is professionally done.
Another example of what the internet can be good for.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Eckmund, Thank you for your review! Please contact us at support@cognifit.com to assist you with the system issues you are mentioning so we can help resolve that!

Thumbnail of user domingoa21
1 review
0 helpful votes
September 1st, 2023
Verified purchase

La idea es buena, pero resulta complicado perseguir a un adolescente para que haga todos los día los ejercicios.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

¡Muchas gracias por tu reseña de 5⭐, Domingo!

Thumbnail of user stephaniek487
2 reviews
0 helpful votes
June 4th, 2023
Verified purchase

You do the same thing over & over without change, sometimes a very small change. If its not working after 100's of the same game, you as cognifit need to change & do something different. It is very frustrating every time I see, its the same plan again! Very close to canceling especially when you see the scales show you are worse than you started!

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Stephanie, Thank you for your feedback. Please contact us at support@cognifit.com so we can help resolve any issues and explain how the platform works.

Thumbnail of user alexk374
2 reviews
0 helpful votes
September 28th, 2022
Verified purchase
• Updated review

Part of the reason I scored as poorly as I did in the initial evaluation is that Cognifit has a subtly different vocabulary than I do. Example: what looks like a Sweet Potato it calls a Yam.

After half a dozen training sessions I am catching on to the terminology associated with the pictures they flash on the screen. I'm liking it!

Reason I chose this business:

Concern about my mental missteps.

Reason I chose this product:

A review on Wall Street Journal.

Quality
Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Alex, Thank you very much for your 5⭐ review! Please contact us at support@cognifit.com with any questions you have and we'll be happy to help!

Part of the reason I scored as poorly as I did in the...
October 21st, 2022
Verified site experience
• Previous review

Part of the reason I scored as poorly as I did in the initial evaluation is that Cognifit has a subtly different vocabulary than I do. Example: what looks like a Sweet Potato it calls a Yam

Thumbnail of user rickc815
1 review
0 helpful votes
July 3rd, 2023
Verified purchase

Being 76 and not a computer game person made it really difficult to understand the instructions. Plus the e-mails often didn't help understand the games better as well.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Rick, Thank you for your feedback. Please contact us at support@cognifit.com so we can help explain how the games works that are not clear.

Thumbnail of user lucass194
1 review
0 helpful votes
January 26th, 2022
Verified purchase
• Updated review

Very good experience! I have just one issue, that I'm trying to solve, about change my basic plan to premium, paying the difference in values and not another charge, as I registered on January 20th. Would it be possible?

Im trying to solve my issue with suport and I don't have nothing negative to say, it has been a good experience

Reason I chose this business:

I'm using the programs to improve my adhd and mental health

Reason I chose this product:

I found the website and search a little bit, then I decided try the platform

Service
Quality
Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Lucas, Thank you for your review! You can upgrade in your account and the platform will adjust he price you already paid :)

Very good experience
January 19th, 2022
Verified site experience
• Previous review
Thumbnail of user elaines654
1 review
0 helpful votes
May 2nd, 2023
Verified purchase

I'm enjoying testing my cognative ability each week getting a little better. My contact with staff has been pleasant each time I've had a problem with using the website.
Thank you

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Elaine, Thank you for your review!

Thumbnail of user rodsellaa
1 review
0 helpful votes
August 29th, 2023
Verified purchase

I am satisfied with the solutions that Cognifit brings me and my patients. It's an amazing tool.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Rodsella, Thank you very much for your 5⭐ review!

Thumbnail of user brunnor
1 review
0 helpful votes
August 25th, 2023
Verified purchase

I like it, but some weeks ago, this website was broke and I can't use. So, because it, I prefer to cancel my signature. I want to come back!

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Brunno, Thank you for your review! Please contact us at support@cognifit.com with any questions you have and we'll be happy to help!

Thumbnail of user francescor47
1 review
0 helpful votes
July 20th, 2022
Verified purchase

I am just now starting to use it, some of the activities/games look interesting. One small thing that I feel can be improved is that when I go to click start workout it sends me back to the subscription plan, as if I have to activate it at that time, but in fact I already have it.

Quality
Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Francesco, Thank you for your review! We have emailed you directly regarding the payment pop-up.

Thumbnail of user veral63
1 review
0 helpful votes
July 2nd, 2022
Verified purchase

Adicionei minha paciente, mas não consigo inserir um treino personalizado para ela.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Olá, Vera. Lamentamos saber que está a passar por este problema. Por favor contacte-nos em support@cognifit.com e teremos todo o prazer em ajudar.

Thumbnail of user hannekeb
1 review
0 helpful votes
September 26th, 2022
Verified purchase

It's challenging and confronting. But also hopeful. Some games get stuck at a certain point. But most of them work fine. I can't find the personal coach videos anymore.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Hanneke, Thank you for your review! Please contact us at support@cognifit.com and we'll explain where you can find the coaches!

Thumbnail of user ddx
1 review
0 helpful votes
October 2nd, 2022
Verified purchase

Very helpful, well done
Particularly glad to find that app. Even my children who can get a lack of attention can practise. Thx a lot!

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Dd x, Thank you very much for your 5⭐ review! We are pleased to read that you are enjoying the app!

Thumbnail of user christianc563
1 review
0 helpful votes
August 31st, 2022
Verified purchase

Most of the exercises are nice, I need more time to figure out if I see tangible improvements!

Service
Value
Quality
Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Christian, Thank you for your review!

Thumbnail of user fayec97
2 reviews
0 helpful votes
September 8th, 2022
Verified purchase

There are so many options for training. That keeps it interesting and fun. I would never consider playing any other games! In a year I have improved so much and I see it in my daily movements, recall, activities too.

Service
Quality
Thumbnail of user liannej4
Customer S. – CogniFit Rep

Hi, Faye. Thank you very much for your 5⭐ review! We are pleased to read that you are enjoying CogniFit.

Thumbnail of user jatin21csu249
1 review
0 helpful votes
July 5th, 2023

This site is really helpful for weak brain persons and children. It's give a space to workout their brain regular.One of best thing that impressed is there is no age limit for improvisation...

Tip for consumers:
It's an amazing experience for me!!!!!

Products used:
I just get there website practise just to improve my brain health

Service
Value
Shipping
Returns
Quality
Thumbnail of user lianned5
Customer S. – CogniFit Rep

Thank you very much for your 5⭐ review, Jatin!

Thumbnail of user filippob26
1 review
0 helpful votes
March 17th, 2022
Verified purchase

It works really well
Good graphic interface
Easy to use

Quality
Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Filippo, Thank you for your review!

Thumbnail of user ljudmilag
1 review
0 helpful votes
October 19th, 2022
Verified purchase

Interesting and quite challenging because I am a beginner. Some things are not completely clear to me yet.

* CogniFit attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Ljudmila, Thank you for your review! Please contact us at support@cognifit.com with any questions you have and we'll be happy to help!

Thumbnail of user joeu26
1 review
5 helpful votes
November 26th, 2018

The only way to tell if the games or other activities are making a difference is to take assessments periodically and they are $50 each, even if you subscribe to their service.

It seems like a cash grab and I too wonder who they are selling my data to.

Thumbnail of user lianned5
Customer S. – CogniFit Rep

Hi Joe, Thank you for your feedback! Please contact us at support@cognifit.com so we can assist you further

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From the business

CogniFit offers online assessments and training software for your cognition, cognitive abilities and skills

Business History

CogniFit is a digital healthcare company focused on assessing and improving cognitive health. Over 4 million people use our digital products, which are available in 18 languages.

CogniFit works every day to maintain its place as a market leader in the brain-training wellness area and is proud to be used by the scientific community and international companies. In addition, we are expanding into the digital-therapeutics brain-conditions market by clinically validating several products such as cognitive treatment for the cognitive skill affected by Depression, Insomnia, Chemo Brain, Epilepsy, and more.

All of our products are designed by a team of scientists, engineers, neurologists, and psychologists combining state-of-the-art brain science with AI algorithms embedded in the form of gamified cognitive tests and interventions. Our neuropsychological exploration and brain stimulation tools are based on a patented methodology designed to measure, train, and accurately monitor concrete cognitive abilities and their relationships with neurological pathologies.

Our core technologies assess more than 23 fundamental cognitive skills and provide an automatic understanding of the particular cognitive condition of each user, followed by a personalized brain training program.

Company Representative

Thumbnail of user lianned5
Customer S.
Typically responds within 3 hours
support@cognifit.com

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