Cologuard®

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www.cologuardtest.com

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Overview

Cologuard® has a rating of 1.23 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cologuard® most frequently mention colon cancer, false positives, and insurance company problems. Cologuard® ranks 15th among Cancer sites.

  • Service
    50
  • Value
    49
  • Shipping
    44
  • Returns
    29
  • Quality
    40
Positive reviews (last 12 months): 5.8%
Positive
3
Neutral
0
Negative
49
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How would you rate Cologuard®?
Top Positive Review

“Don't get scammed”

Ihssan A.
9/17/23

The the biggest insurance scam in the world doctors make a whopping killing on this business they billed my insurance company over $700. The biggest scam I gave them five stars because if you give them one story readers will never ever see it they know how to move things around

Top Critical Review

“Disapointed”

Janet D.
2/17/24

This is not good the number of times I have been asked to repeat my sample and the number of times and mishaps with UPS pickup is ridiculous. It's nice to think that one can be tested for a colon cancer or polyps this way but in reality there are too many people involved in this process and it gets lost along the way. Also what is the issue? Am I doing it incorrectly? It's not as easy as the commercial.

Reviews (94)

Rating

Timeframe

Other

Thumbnail of user lorisympson01
1 review
0 helpful votes
February 8th, 2024

This was sent to me through my Drs office, I called my insurance company and thank goodness my insurance didn't get billed! They stated they only got billed if I actually do the test, which I will not be doing! Let's take this seriously, urine, feces has all of a person's DNA in it, and we have no clue who's working in this laboratory, a bit risky, and most importantly, how long do they actually let your specimen sit, before they test it, no way I trust this

Tip for consumers:
I don't trust mailing a specimen to someone I can't see, and a company that won't even call you

Products used:
None

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Thumbnail of user ryanf913
1 review
0 helpful votes
February 17th, 2024

It's not covered and I had to pay $485 of the $600 and even my doctor told me it would considered preventative care. That's all bull$#*!, they are gonna rape you and your insurances won't cover it. Steer clear from these scumbags!

Tip for consumers:
Stop lying telling doctors and patients is covered in their insurance.

Products used:
Coleguard

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Thumbnail of user s.d.s
1 review
0 helpful votes
April 14th, 2024

This place is a joke, hard to understand likely out of the country call center. After doing the deed. I try to schedule a pickup. Their website doesn't work, so I had to call. They laughingly tell me to leave it on my porch for pickup. No UPS driver ever showed for 2 days. Then they tell me it's no good after 96 hours and I'll have to do it again. I said I'm not doing it again. Can't watch see what it costs me.

Thumbnail of user nancym4040
1 review
1 helpful vote
March 29th, 2024

Recently did the cologuard test and received a positive result. Of course now I have the worry of cancer on my mind until I scheduled my colonoscopy as recommended. Do yourself a favor and skip the Cologuard! Mine was a false positive and many are it seems after the age of 65. I'm 70 and my colonoscopy was squeaky clean. Save yourself $700 cologuard kit and just get the colonoscopy! By the way Cologuard hounds you until you submit your test! Big red flag!

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Thumbnail of user greggt87
1 review
4 helpful votes
December 11th, 2023

Three years ago I took my last Cologuard, 4 months ago I started bleeding and my movements were not normal. After a colonoscopy a tumor was discovered, Stage 3 Colon Cancer.
Seems Cologuard only detects actual cancer, not polyps which can turn into cancer. When my Colon Cancer doctor saw I had had that test, he just shook his head.
Every time I see their TV commercials, well one can imagine my thoughts!

Thumbnail of user susanc2251
1 review
5 helpful votes
June 21st, 2021

I received the kit within a week of my doctor ordering it. It was very easy to use and the instructions put in simple terms. It was also easy to return the sample.

Products used:
Cologuard

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Value
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Thumbnail of user janetd1571
1 review
0 helpful votes
February 17th, 2024

This is not good the number of times I have been asked to repeat my sample and the number of times and mishaps with UPS pickup is ridiculous. It's nice to think that one can be tested for a colon cancer or polyps this way but in reality there are too many people involved in this process and it gets lost along the way. Also what is the issue? Am I doing it incorrectly? It's not as easy as the commercial.

Service
Shipping
Returns
Quality
Thumbnail of user anthonyb2750
1 review
2 helpful votes
January 25th, 2024

I was ordered a Cologuard by my physician again. I had one sent to me in 2011. I received a letter to call them. I called them and was informed if I pay $382.00 I can get order immediately if not I will have to wait until (3) year anniversary date for it to be sent to me. It's obvious to me that the company is more concerned about making a profit than any possible health concern I have. This is just information only and do not let them scam you.

Tip for consumers:
N/A

Products used:
Cologuard if I get it.

Service
Value
Thumbnail of user davidrdenecke
1 review
6 helpful votes
February 14th, 2024

I would not use cologuard again. Twice their test was positive. My Dr said first the positive might have been wrong. So I took the test again. Second was also positive. Now the problem came down to being able to schedule a colonoscopy. I was very concerned and getting an apt was difficult. The colonoscopy was negative. The Dr actually did 2 colonoscopies on me because of 2 positive tests. Both negative. Cologuard cost me a lot of unneeded anxiety, and expense.

Thumbnail of user felixa170
1 review
3 helpful votes
January 22nd, 2024

I took the colonguard test and received a false positive. I was scared to death that I had colon cancer. I scheduled to receive a colonoscopy and thank God It came back negative. I would urge everyone just to get a colonoscopy to be totally safe.

Products used:
ColinGuard

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Value
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Thumbnail of user jeffa1200
1 review
2 helpful votes
January 25th, 2024

I sent in the box were you know you do all the work with the swab, and first they was a lady l couldnt understand with her accent with my results, but then l get a letter with still no results but a qr code only saying scan for results,another crock of whats in there boxes but then l tried chatting with them online and answered all 10 questions right and instead of him telling me he sends me back to were l started and so l tried second time same thing and ive still not got my results so good luck with your results on your test with there results being what your sending them in the box!

Thumbnail of user dawno49
2 reviews
9 helpful votes
November 29th, 2023

Dr prescribed in Aug and I got an automated call about a week later. Sorry, have a human call me. Fast forward to mid November and Dr office called to see if I was going to do the test. Said I've never received.
Another week goes by and I finally receive the box. Follow the instructions and drop it off at UPS. Another week and now I get a pamphlet telling me it's on its way.
At this point I wouldn't trust the results no matter what it says.

Thumbnail of user ihssana1
1 review
4 helpful votes
September 17th, 2023

The the biggest insurance scam in the world doctors make a whopping killing on this business they billed my insurance company over $700. The biggest scam I gave them five stars because if you give them one story readers will never ever see it they know how to move things around

Tip for consumers:
They're a bunch of liars scammers they'll do anything to get the box back they'll even come to your house and knock on your door as long as they can get this $#*! in the Box and have you run around like a chicken with your head cut off so they can build the insurance company that's all they care about not about the results if you notice I never use the word results they don't care about the results the results don't mean nothing it's about getting the $#*! in the Box getting the box back to them

Products used:
I ended up using the Box that comes to your house and you put your your stool inside of it and then after all the phone calls and after all the emails and after all the text messages and after all the bull$#*! and after all calling numbers and giving them routing number from UPS and after all the bull crap that they put you through after the nightmare they put you through it was all a scam just so they can collect $700 for Medicaid that was the whole thing about the money the money the money the money the money the money the money the most important thing about this company was to make sure they build the government and get their money over $700 for $#*! think about it the Box gets sent back to them and then what do they do with the Box they put it in the trash can and they bill your insurance company

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Thumbnail of user aileenk
2 reviews
1 helpful vote
April 10th, 2024
Verified purchase

No offense to first-graders, but the Cologuard folks communication skills rank right there with first-graders! Nag, nag, nag. Texts never addressed me by name. Talk about feeling disrespected!

And to top it all off, collecting the stool sample was a nightmare… God help you if you poop out too much, cuz you'll have to scoop out enough for the disinfectant to be able to cover it. Talk about adding insult to injury!

And for what? The sample to be tested is securely in a small vial. Seems the collection of additional material is simply to justify how much they charge for the test. What good is a handful of stool soaking in disinfectant, all contaminated with whatever was needed to get the right amount in the pot?

This was my first time agreeing to a Cologuard test...and the LAST time.

Tip for consumers:
It would have been extremely helpful if I'd read the reviews here before agreeing to have a Cologuard test. If I knew then what I know now, I would have never agreed to the test.

Products used:
Cologuard test

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Thumbnail of user pauls5407
1 review
3 helpful votes
January 24th, 2024

RESULTS CAME BACK ABNORMAL. I COULD'NT GET A COLONOSCOPY SCHEDULED FOR 3 MONTHS. SO MUCH WORRYING AND ANXIETY UNTIL FINALLY COLONOSCOPY REVEALED NOT 1 POLYP, PERFECTLY NORMAL COLON. WHAT A JOKE, FALSE POSITIVE. THIS SHOULD BE ILLEGAL!

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Thumbnail of user cinspots
1 review
3 helpful votes
January 9th, 2024

My insurance and I paid for this expensive box. I finally did it with much anxiety before the expiration on the box and went through the humiliation of sending it in. They called to tell me they discarded my sample because the doctor's prescription for it was expired. So, instead of them calling the doctor's office, they just discarded it. I told them that was very disappointing and got a heartless, cold, programmed apology. Then they said they want me to have my doctor order a new one. Why, so I can pay again and go through all that. No, no, no, and no. No, thank you. Feels scammy.

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Thumbnail of user margemcelhoe
1 review
1 helpful vote
December 22nd, 2023

Received a kit last week which I didn't order nor did my physician. It is now resting in the trash can. Seems more like a scam than a benefited exam test.

Products used:
None

Thumbnail of user marck223
1 review
7 helpful votes
December 5th, 2023

Wanted to write this review because the reviews on this site were so helpful. I too took a Cologuard test and it came out positive. But after reading all these reviews I felt a whole lot better. Had my Colonoscopy today and it was negative. So I would recommend to anyone NOT to take a Cologuard. Test. The doctor giving me my colonoscopy had said to me that they are totally unreliable. It is not worth the money or the aggravation and the worry it can bring on. Just go get your colonoscopy!

Thumbnail of user barryf296
1 review
3 helpful votes
January 28th, 2024

I am an attorney. I have been with very reputable mid-sized firms. I am now practicing from home as a sole practitioner. I followed all of Cologuard's instructions to the letter. I timely sent my sample. Cologuard never acknowledged receipt, so I followed up. I had a UPS confirmation of delivery. In fact, Cologuard had arranged to have it picked up.They claimed to never have received it. Never their fault, even with UPS' confirmation. Not once did they admit fault and certainly did not apologize for my inconveniences. I will now opt for a colonoscopy. I would counsel not to bother with Cologuard. Their inefficiency, loss of records, and rudeness is appalling. Not worth the bother.

Products used:
Opting for a colonoscopy

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Thumbnail of user elliep100
1 review
6 helpful votes
November 8th, 2023

False positive which stressed me out until I could get an appointment to have a colonoscopy performed. A huge waste of money which is making some awful individuals rich!

Thumbnail of user demon1822
1 review
10 helpful votes
September 25th, 2023

The test itself may be non-invasive, but the merciless and insufferable text reminders and phone calls (WITHOUT MY CONSENT) have me saying "never gonna happen". You will feel an invasive probing no matter what with these jokers. Not doing it. Box unopened. All numbers blocked.

Thumbnail of user geralda260
1 review
5 helpful votes
October 1st, 2023

Last December 2022 I took the test. It came back negative. This August I started having problems. Went to the emergency room. They did a CT scan. A tumor was detected. On August 28 I had a tumor and part of my colon removed. Luckily it was stage two and had not spread. I would suggest doing a colonoscopy first, then later do the box. I was told it can't detect cancer when there is no blood in the stool. Take this seriously. I'm 68 and the first in my family to have colon cancer. My sister is having a colonoscopy Monday October 2 2023.

Thumbnail of user carolw2197
1 review
14 helpful votes
August 30th, 2023

The instructions that come with it are thicker than most of my magazines. They constantly text call email wanting me to send in. I never seen such complicated bs in my life. Flat out not doing it. Now I get a letter if I do by a certain time they donate to a cancer group? WTF? Feels like a total hustle. The colonscopy I had a few years ago was less stressful than this and it was negative. These people need to calm down in their desperation to get tests in. It's not about health it's about collecting cash.

Thumbnail of user jcgrvw
1 review
10 helpful votes
September 15th, 2023

This product is all about marketing and has nothing to do with "exact science." The box that showed up had enough information on it that let the whole UPS team what was shipped. My 12 y/o son was asking about "human specimen" written on the box. I received at least 3 texts, 3 emails and a phone call from these clowns. That's when I decided to check what it was all about. Terrible reviews, too many false positives, I mean no wonder it is RX only, clinics probably get a cut for pushing colonoscopies for people not comfortable with it due to all false positives these clowns are known for. They should be sued for malpractice. Total scam!

Products used:
none

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Thumbnail of user jasonc2752
1 review
6 helpful votes
November 8th, 2023

Too high of a FALSE POSITIVE rate - this is a waste!
If you have a high DED medical plan, and you use this test, a follow up Colonoscopy goes from a Free/Covered procedure to a several thousand dollar procedure!
Many high deductible plans cover a Colonoscopy 100% as a Preventative procedure.
If you take a Cologuard test, a subsequent Colonoscopy is then called Diagnostic vs Preventative, and you will pay thousands for it!

DO NOT USE COLOGUARD!

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