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CopyTrans has a rating of 2.6 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. CopyTrans ranks 3rd among File Transfer sites.
This company responds to reviews on average within 10 hours
Oh my goodness CopyTrans is amazing! (CopyTrans is software that helps manage your phone's data, for backing up, restoring, transferring etc. It's an alternative to iTunes.) The best $30 something dollars I ever spent. (It was on special and you could buy 7 of the apps that come with it, at a great discount. The other app is free.) It's called CopyTrans Control Centre because when you install it, you have the option to install whichever of its apps you want. (You may not need all of them.) Each app does something different, incredibly helpful, and brilliant. Very easy to use.
Purchased CopyTrans to restore iTunes library from iPod. It almost immediately stopped, claimed there was a corruption problem, that was not evident from typical iPod use, communication with computer, or defragging process, prior to their software use. It then suggested even more software purchases from them to solve the issue(s) that they seemed to cause! All that was missing was some tough looking guy saying, "You got a nice music device here. It would be a shame, if anything were to happen to it." Following all this was some of the worst customer service I have ever experienced. Their customer service people have only the most basic and obvious suggestions for fixing anything. Then, when those suggestions fail ( as anyone would expect them to), they ignore any requests for refunds with a, "Well, that's just how things go." attitude. Infuriating!
Purchased CopyTrans to restore iTunes library from iPod. It almost immediately stopped, claimed there was a corruption problem, that was not evident from typical iPod use, communication with computer, or defragging process, prior to their software use. It then suggested even more software purchases from them to solve the issue(s) that they seemed to cause! All that was missing was some tough looking guy saying, "You got a nice music device here. It would be a shame, if anything were to happen to it." Following all this was some of the worst customer service I have ever experienced. Their customer service people have only the most basic and obvious suggestions for fixing anything. Then, when those suggestions fail ( as anyone would expect them to), they ignore any requests for refunds with a, "Well, that's just how things go." attitude. Infuriating!
Tip for consumers:
Move on to the next product.
Products used:
iTunes library recovery software
Oh my goodness CopyTrans is amazing!
(CopyTrans is software that helps manage your phone's data, for backing up, restoring, transferring etc. It's an alternative to iTunes.)
The best $30 something dollars I ever spent. (It was on special and you could buy 7 of the apps that come with it, at a great discount. The other app is free.)
It's called CopyTrans Control Centre because when you install it, you have the option to install whichever of its apps you want. (You may not need all of them.)
Each app does something different, incredibly helpful, and brilliant.
Very easy to use.
Products used:
The CopyTrans program/software.
I bought the program thinking it would work indefinitely, but it turns out I was only purchasing a 2 year license. The program isn't worth buying for only 2 years of use.
Copytrans claims their software will easily move photos from your phone to your computer. Not true. They say they have a 30 day refund policy but they have refused to refund the charge which I request 4 days from date purchased. Do not purchase this product.
Copytrans has recovered permanently deleted images and videos of mine which I thought I had lost forever! I was so relieved that there was a way to get all these precious memories of mine back! The process was a bit long as i needed to recover about 8000+ images/videos but totally worth it. It was a simple process and I am overall satisfied with the service of Copytrans. I'm not one to type out reviews but this one was definitely needed. To all those who are skeptical, fear not!
Gain trust and grow your business with customer reviews.
Hello Rose and thank you for your review. "2 years license" means that you have 2 years of free updates of our programs (compatibility with iOS and iTunes, also new features and programs if you purchased 7 pack bundle). You can keep on using your software without updates - you'd just need to downgrade. Also, we strongly disagree with your claim about the purchase not being worth it. The solutions we are offering are the most available in terms of pricing, we also do regular promotions and discounts when our clients can upgrade their license with 50-80% discount.