• Corset Story

Overview

Corset Story has a rating of 4.84 stars from 148 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Corset Story most frequently mention customer service, several corsets, and fast delivery. Corset Story ranks 1st among Corsets sites.

  • Service
    12
  • Value
    13
  • Shipping
    12
  • Returns
    8
  • Quality
    11
10
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What reviewers want you to know

Positive highlights

  • I have purchased several items from Corset Story and their products are excellent quality and really good prices.
  • Amazing customer service and great quality corsets.

Critical highlights

No critical highlights yet

How would you rate Corset Story?
Top Positive Review

“Outstanding deals and customer service”

John O.
8/2/21

Free returns and replacements. Quick. Bought wrong sizes and they cheerfully and quickly sent the right ones. No cost to me. Plus a 5 for 1 deal is hard to beat! Best for curvy girls, but everyone looks better in a corset.

Top Critical Review

“Crappy service”

Rebecca L.
11/24/20

Buyer beware I would not waste my time or money. I ordered 4 corsets that were supposed to be delivered but never received the package. They have horrible customer service! Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution. All their emails state "we are waiting for DHL to respond" while they do nothing to help me. Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago. Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service. If you buy you might have the same problem if you live in the USA. I would try timeless trends or orchard corsets. Do not buy from them.

Reviews (148)

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Reviews that mention popular keywords

corset story (72) customer service (23)
Thumbnail of user johno1252
1 review
1 helpful vote
August 2nd, 2021

Free returns and replacements. Quick. Bought wrong sizes and they cheerfully and quickly sent the right ones. No cost to me. Plus a 5 for 1 deal is hard to beat!

Best for curvy girls, but everyone looks better in a corset.

Tip for consumers:
5 for 1 deals means you pay for the most expensive ones. share with friends!

Products used:
several corsets

Service
Value
Shipping
Returns
Quality
Thumbnail of user cp265
1 review
1 helpful vote
December 22nd, 2020

I've owned a few of these corsets over the years and the quality and workmanship is always second to none. They are beautifully designs and made, and the website gives all the information for finding the right fit corset for you, from a fashion corset to a serious steel boned corset. Just makes sure to do your research and understand the info to make the right purchase for you. If you aren't sure, drop them a message and they can advise the best suited

Thumbnail of user katieg235
1 review
3 helpful votes
March 17th, 2021

Weight: 124, Bra: 34B, Corset Size: 4.
I own 4 corsets from Corset Story (3 overbust, one underbust) that I bought last summer and I couldn't be happier about my purchases! The corsets all look exactly as pictured online. If you order the correct size, which is easy with their sizing guides, your corsets should fit great. I am not busty so didn't expect my corsets to give me that push up cleavage look, but I still feel incredibly sexy and confident when I'm wearing them. These were my first corsets and I found them easy enough to put on and take off. I will definitely be ordering from Corset Story again in the future and I highly recommend them to anyone.

Their customer service is amazing too! When placing my original order, I accidentally ordered the wrong corset. When I emailed them asking if it could be fixed since I'd already paid for the order and they corrected the item to the corset I actually wanted and it added no confusion and no additional time to my delivery date. I'd like to add that two of the corsets were on backorder so it took a couple weeks longer then normal, but it was explained to me and I was kept updated and it really was no issue at all! 10/10 on the corsets design and quality, ordering process, and customer service.

Tip for consumers:
Try the 4 for 1 deal, seriously an amazing offer!

Products used:
Overbust corset x3
Underbust corset x1

Thumbnail of user chereeh
1 review
5 helpful votes
January 29th, 2018

I have been a professional Dominatrix for the past 14 years. I own literally 10 of this companies corsets. Mostly the longer brocade Victorian cut. All are steel boned, lined with steel busk closures and heavy laces in the closure. I have worn Corset Story corsets hundreds of times. In my professional sessions and out in public as 'going out tonight' outfits. I cannot recommend this company and its products highly enough!

Tip for consumers:
Make sure you understand the fitting and the level of boning. This company sells 'burlesque' pieces that only have light boning in addition to the serious steel boned corsets.

Service
Value
Shipping
Returns
Quality
Thumbnail of user theresac70
1 review
1 helpful vote
January 25th, 2018

Have purchased more than once, as lovely products, well made and excellent value for money. Have never been disappointed

Thumbnail of user lyndieb1
1 review
0 helpful votes
January 31st, 2018

I live in Canada and enjoy costumes at conventions. When I asked where to buy Corsets Corset-story was recommended. I ordered two and enjoy them both. The exchange rate was considered giving me what I thought a fair price and delivery was tracked all the way. The product is well made and feels comfortable, looks good and packs well to travel. I can use these for many years to come. Thanks everyone in production.

Thumbnail of user rebeccal553
1 review
0 helpful votes
November 24th, 2020

Buyer beware

I would not waste my time or money.

I ordered 4 corsets that were supposed to be delivered but never received the package.

They have horrible customer service!

Not getting any assistance from corset-story. They take 24 hours to respond and a week has gone by without them even offering a solution.

All their emails state "we are waiting for DHL to respond" while they do nothing to help me.

Called DHL 5 times myself and the said that the package is lost and to call the shipper for a resolution. That was 5 days ago.

Told all of this corsets-story but they do nothing about it. Said I have to wait until its found by DHL. TOTAL CRAP! Horrible experience, horrible customer service.

If you buy you might have the same problem if you live in the USA.

I would try timeless trends or orchard corsets.

Do not buy from them.

Thumbnail of user chrisr281
chris R. – Corset Story Rep

Hello Rebecca

I am sorry that your parcel has not arrived on time. I have messaged you on numerous occasions to explain the process I have to go through with the couriers. All parcels are fully insured, we state that parcels usually will be delivered within 3 business days, at the time you are leaving this rather scathing review your parcel is 1 day late.

I appreciate you are frustrated, I have emailed several times over the weekend to reassure you that I will resolve the situation, I have to allow DHL to investigate the situation to see if they can locate your parcel and deliver it, I did explain that this will take a week. Unfortunately I can not speed the process up. We shipped your parcel from the UK as promised last week, it arrived at LAX within 24 hours where it should be delivered to you but seems to be stuck. I am sorry for the inconvenience but you review is pretty unfair, not too mention really damaging to our brand.

We are still working closely with our Account Manager at DHL to resolve the situation. I have explained that as soon DHL have concluded their investigation you will either have received your parcel, or we will ship a replacement or refund you in full

Apologies once again, I will continue to work to resolve the situation

Thumbnail of user jessicaa328
1 review
1 helpful vote
March 19th, 2019

I'm still in the process of finding what's right for me out of their beautiful selection, but I can say with confidence that the customer service is absolutely lovely. Chris has been helpful, patient, and kind!

Thumbnail of user catherinem113
1 review
1 helpful vote
January 25th, 2018

I've ordered several corsets from this site and I must say they are fantastic!
They are always very well made, they feel really nice to wear and they are all at very reasonable prices.
Some of the sales they have mean you can get a great corset at a brilliant price.
I wouldn't even dream of buying my corsets elsewhere.
Would definitely recommend to anyone. Very speedy delivery as well. What more could you ask for.
Thanks for making me feel great Corset Story

Thumbnail of user katrinam40
1 review
0 helpful votes
January 25th, 2018

I've purchased from Corset Story for a number of years and have always been delighted with the products and the service. For me they are a reliable company who offer a large and varied selection of beautiful corsets which are well made. They fulfill orders in a timely manner and use appropriate packaging which has always arrived in good condition. The sizing guidance they give is very useful and its usually clear if a corset is fashion or waist training so you don't make a mistake. I will continue to use them.

Thumbnail of user tiffanym494
1 review
0 helpful votes
April 4th, 2021

I ordered on March 6th with 1 pre-order. They hold your entire order, if it includes a pre-order, until complete--per time of order this was to be March 30th. To date, April 4th, the item was put back "in stock" and is now back in "pre-order" for May.

MY ORDER WAS SKIPPED/NOT SHIPPED IN THIS PROCESS AND THE ONLY "CUSTOMER CARE" HAS BEEN TWO OF THE SAME FORM LETTERS WHICH BLATANTLY MISREPRESENT THEIR "PROCESS," MAKE EXCUSES, AND OFFERS NO SOLID SOLUTIONS (EXCEPT A REFUND THAT DOES NOTHING TO COVER INTEREST PAID OR OTHER DAMAGES CAUSED BY THE MERCHANDISE THEY HAVE HELD FOR A MONTH--MY PART OF THE TRANSACTION "PAID IN FULL."

Tip for consumers:
Avoid!!

Products used:
No products received.

Service
Value
Shipping
Returns
Thumbnail of user chrisr281
chris R. – Corset Story Rep

Sincere apologies for the issues Tiffany

We are currently having a lot of issues with our customers pre-order's due to various delays with the supply chain and border control. We have been emailing customers to apologise and inform everyone of these issues.

In our last email we explained that we felt we could resolve these delays in one of 3 ways;
I) You are more than welcome to select an alternative in stock design to be shipped in place of the pre-order corset which you are waiting for. We could them amend your order and ship your order to you straight away
Ii) We could cancel your order and refund you in full
Iii) If you are happy to wait for your order we will be shipping your parcel as quickly as possible as soon as the shipment with your pre-order corsets arrives

Our website clearly shows which corsets are in stock and available for immediate shipping. We also offer a selection of corsets on a -pre-order basis. Our website show estimated delivery times for these designs and the basket, checkout and order confirmation email all let customers know that select pre-order designs will delay your parcel from being shipped. Unfortunately partially shipping orders on the "4 for 1 Multibuy" offer causes a lot of problems with shipping, customs clearance and returns.

We have apologised for the delays and the inconvenience this has caused. I am more than happy to amend your order for you if there is an alternative design you might like in place of the pre-order corset, all I would need to know is which corset you would be happy to receive

Apologies once again, let me know how we can best resolve the situation

Thumbnail of user katnisa
1 review
1 helpful vote
January 25th, 2018

Corset Story make beautiful corsets, (and sexy accessories to go with them!) Not only that but they are extremely well made with high quality fabric and excellent stitching There's a corset for everyone at this store and most of the time the corsets arrive the very next day! I love them, no wonder I've got so many corsets in my closet... I'm addicted!

Thumbnail of user andreac164
1 review
1 helpful vote
January 25th, 2018

I have bought many corsets from this wonderful place, often buying upto 4 at a time usually when they have their excellent offers on. There has never been a time when I have felt dissatisfied or been inclined to return any. I get many compliments on my corsets as I wear corsets most weekends and always feel great. So thankyou for all your hard work in keeping such a wonderful site available xx

Thumbnail of user unnurh
1 review
0 helpful votes
January 25th, 2018

I've ordered two pieces from corset story, both of them beautiful Steampunk-style fashion corsets for my costumes! The sizing is easy to comprehend as long as you measure yourself accurately!

Thumbnail of user be18345
1 review
1 helpful vote
January 25th, 2018

I have bought several corsets from this site, both as presents and for myself. They have a great range of sizes, have excellent quality steel boned corsets and give good advice on waist training. I can't fault their quality and they are really helpful if you ever have to contact them about products or orders. I'm really pleased they are now doing more corsets with shoulder straps for the less corset carefree wearers too. (No nip slips!). And theee are some really cool steampunk designs coming through. 10/10.

Thumbnail of user hollys106
1 review
2 helpful votes
January 25th, 2018

Ordered a waist trainer but recived a fashion corset instead. Misleading. Was disappointed. Wont be ordering again

Thumbnail of user kayc95
1 review
0 helpful votes
January 25th, 2018

Lovely quality corsets, arrrive promptly after delivery. They look lovely on and really do enhance the appearance of my horrible body. Am not convinced the waist trainers work though.

Thumbnail of user oktawial
1 review
1 helpful vote
January 26th, 2018

Bought two corsets from Corset Story, one black and one white to try and slim down my waist for the wedding this summer. They are stunning, very feminine and amazing quality. The best thing was I did not have to spend a fortune! I would highly recommend Corset Story whether you what to slim down or just look and feel super sexy no matter the occasion :)

Thumbnail of user haleyw8
1 review
2 helpful votes
January 25th, 2018

Have been purchasing my corsets from here for years!
Any problems they are always helpful and sort them out promptly.
I've attached a photo of my favourite one :)

Tip for consumers:
I'd suggest to the people moaning about sizing to measure yourselves properly before purchasing, it's not like buying a t-shirt!

Service
Value
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Thumbnail of user scottb84
1 review
5 helpful votes
October 24th, 2014

Corset on this websitedoesn't fit and it looks nothing like the picture. Recommend miley sh ouse.com.

Thumbnail of user emmac119
2 reviews
1 helpful vote
March 3rd, 2018

I got this corset a few weeks back and have been wearing it off and on since, It's lovely and holds me in all the right places, fits well.

Service
Value
Shipping
Quality
Thumbnail of user jr296
2 reviews
4 helpful votes
January 27th, 2018

I've been wearing corsets for the last 7 years or so and corset story remains the best site I've found so far. Their corsets can be a little pricey but they are well worth the cost, I have several that I've owned for a few years now and worn with some regularity and only one is really starting to show signs of wear. My only complaint is that I have a smaller torso so most of their styles are too long for me, but I'm always able to find a way to make it work.

Thumbnail of user angusm37
1 review
0 helpful votes
January 25th, 2018

We have bought a number of items from Corset Story, they never fail to please. Got one once that didn't fit and the return process was simple, no questions asked. Replacement was perfect. One reviewer indicates disappointment in receiving a fashion corset, these are always clearly labeled and sold at a much lower price point to reflect this. Highly recommend.

Thumbnail of user jemmat5
1 review
0 helpful votes
January 26th, 2018

Great value corsets that are well made. I've bought 2 corsets from Corset story over the years and have been extremely satisfied with both the product and the customer service. When i wear them on nights out i always receive compliments. I would recommend this company and would buy from them again

Service
Value
Shipping
Returns
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Thumbnail of user emmas125
1 review
1 helpful vote
January 25th, 2018

I have ordered 3 corsets from Corset Story within the last 12 months and I have loved all of them. Really good prices, and they usually have sales which is an added bonus.
Being a plus size girl Im so pleased I can finally find corsets that fit really well and look flattering, without being super expensive. Will definitely be ordering from them again.

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From the business

Visit Corset Story USA and find some of the best designs you'll see online. A huge range of colors and styles including Steampunk and Waist Training corsets.

Company Representative

Thumbnail of user chrisr281
chris R.

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