• CPAP

CPAP

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Overview

CPAP has a rating of 4.69 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. CPAP ranks 35th among Face Masks sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
See all photos
How would you rate CPAP?
Top Positive Review

“Excellent service”

Tom R.
12/30/20

I had some questions and Brandy answered them. It was very convenient and simple. I'll be using cpap.com for all my cpap machine needs

Top Critical Review

“BEWARE - They Sell Used CPAP Machines and Do Not Allow Returns”

Michael J.
2/4/21

Do not buy from CPAP.com. The sell used CPAP machines. I received a Philips Dreamstation that had black scratches all over the face of the machine. Also, they do not accept returns unless the product is unopened. Scammers. Buy local, these guys entice you with low prices and let you down.

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user tomr680
1 review
0 helpful votes
December 30th, 2020
Verified purchase

I had some questions and Brandy answered them. It was very convenient and simple. I'll be using cpap.com for all my cpap machine needs

Thumbnail of user michaelj830
2 reviews
0 helpful votes
February 4th, 2021

Do not buy from CPAP.com. The sell used CPAP machines. I received a Philips Dreamstation that had black scratches all over the face of the machine. Also, they do not accept returns unless the product is unopened. Scammers. Buy local, these guys entice you with low prices and let you down.

Tip for consumers:
Returns are only allowed if the item is not opened. The website touts "30 Day Returns" - BEWARE

Products used:
Philips Dream Machine Auto

Service
Value
Shipping
Returns
Quality
Thumbnail of user waleedq2
1 review
0 helpful votes
January 4th, 2021

I have purchased from CPAP.com for years simply based on price, and until today without issue. Following a request to contact them by email, I called and waited for an answer, and elected to use the chat box.

Excellent support from the agent via chat resulted in my terminating the phone call since my problem was solved quickly and to my satisfaction by the agent.

Thumbnail of user scottp1165
1 review
0 helpful votes
January 5th, 2022

Today I had the pleasure of having Kiersten help me. She was amazing to work with. Velpful and ready.

Service
Value
Shipping
Returns
Quality
Thumbnail of user abrahams92
1 review
0 helpful votes
July 1st, 2022

This company has great customer service. Brandy T was great at the phone. Their chat live service was also excellent. Will continue doing bussiness with them. Thank you

Service
Value
Shipping
Quality
Thumbnail of user sebk10
1 review
0 helpful votes
June 29th, 2023

Was quick and easy to get ahold of them and Brandy was amazing with understanding my problem and quickly getting a solution in place. Highly recommend them for your CPAP needs!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lndas
3 reviews
0 helpful votes
March 26th, 2022

I have ordered several items from CPAP. They have always arrived on time and been well packed and just what I ordered.
Linda S

Thumbnail of user debbief57
1 review
1 helpful vote
September 1st, 2017

Dear CPAP.COM,

I had some issues with a CPAP machine and had just spend about three hours on the phone trying to remedy the situation. Shannon, was amazing in finding a remedy to fix the issue today. She was professional, helpful and friendly. I cannot thank her enough for doing such a great job. CPAP found a jewel when they hired her.
Debbie from California

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