• Crowdspring

Crowdspring

Overview

Crowdspring has a rating of 2.29 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Crowdspring ranks 14th among Graphic Design sites.

  • Service
    16
  • Value
    15
  • Quality
    15

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
10
1
See all photos
How would you rate Crowdspring?
Top Positive Review

“Payment Delay”

Numan S.
3/29/22

As a Crowdspring.com designer I've had a lot of delays in getting paid before. But I received all my payments as promised, thank you.

Top Critical Review

“Horrible experience”

Sascha H.
1/19/24

Crowdspring promises a lot of things, but nothing hold up to it. All you get is a bunch of marketing emails from them. The platform submissions weren't worth it either. And as soon as you ask a designer to tweak a design they first want to know if you have other projects you are going to hire them for. I would rather find a design on Fiverr!

Reviews (73)

Rating

Timeframe

Other

Thumbnail of user saschah10
1 review
0 helpful votes
January 19th, 2024

Crowdspring promises a lot of things, but nothing hold up to it. All you get is a bunch of marketing emails from them. The platform submissions weren't worth it either. And as soon as you ask a designer to tweak a design they first want to know if you have other projects you are going to hire them for. I would rather find a design on Fiverr!

Service
Value
Quality
Thumbnail of user tariqs44
1 review
5 helpful votes
November 30th, 2023

I have won the project in August 2023 but still wating for my payment to be transferred. I have contacted their support many time and all the say is they cannot give me a date but they have successfully added the payment request in the queue.Where as in their terms and conditions they mentioned the payments will be processed with 14 working days but I am waiting for about for months :(

Thumbnail of user 21.munnaart
1 review
5 helpful votes
October 15th, 2023

CrowdSpring is a scam website that does not pay its designers. Avoid working with them and warn others in the design community.

Tip for consumers:
CrowdSpring is a scam website that does not pay its designers. Avoid working with them and warn others in the design community.

Products used:
CrowdSpring is a scam website that does not pay its designers. Avoid working with them and warn others in the design community.

Service
Value
Quality
Thumbnail of user mahmud4189
1 review
3 helpful votes
September 11th, 2023

This is a scammer website. They don't pay the designers. I requested my two payments four months ago but still now it's processing. So request to all designers please don't work in crowdsping. Don't waste your time.

Service
Value
Quality
Thumbnail of user jayasreer1
1 review
5 helpful votes
April 6th, 2022
Verified purchase

We bought their platinum package and decided to cancel the contest because of bad quality of entries. They said they refund 100% but till now I dont have the money back. Dont' trust this company Crowd spring are they are just full of empty words and don't honor their commitment. Please do not use their service.

Tip for consumers:
Worst company. Don't start a contest with them. You will never get your money back.

Products used:
Logo Design Platinum Service 1174$

Service
Value
Quality
Thumbnail of user numans3
1 review
3 helpful votes
March 29th, 2022
Verified purchase

As a Crowdspring.com designer I've had a lot of delays in getting paid before. But I received all my payments as promised, thank you.

Tip for consumers:
Stay away

Products used:
Graphic Design

Service
Value
Quality
Thumbnail of user devidc7
1 review
8 helpful votes
April 2nd, 2022

STAY away CREATIVES... you will lose your Creative Account, Time, Money, and more... a scam... legal action must happen

They will give you a bogus reason when you want to withdraw your money, and basically, your account will be lost.

I want to take legal action on this freelancing site. Where should I go to file a case against them - Is there any international court where I file my case.

I've all the info on how they cheated with the Clients & Creatives.

Products used:
I'm a Creative

Service
Thumbnail of user ms450
9 reviews
34 helpful votes
April 2nd, 2018

Crowdsourcing is not design, let's just get that straight from the beginning. If you really believe that an individual desperate enough to participate in these sites is a real designer, you'd be wrong. If you believe they have ethics and integrity, you'd be wrong. If you believe you're going to have the opportunity to enter into some collaboration with someone who's producing work for free in the hopes of an award, you'd be wrong.

However, of all the sites with this abysmal model, crowdSPRING tries at least to do it right.

So, in short, if you are too cheap to pay a real designer and too ignorant to understand what a designer actually does (or you just don't value what they do), crowdsourcing will be just the thing on which to waste your money.

Thumbnail of user leonard.stefan81
1 review
8 helpful votes
August 4th, 2023
Verified purchase

Scam. They don't pay the designers and ban them for asking they're after 3 months of waiting I asked for my money but they ban me and close my account because I'm asking about my money process.

Tip for consumers:
This website must be banned and warring all designers and clients for using it.Its a totally a frau and scam.

Products used:
Design services

Service
Value
Quality
Thumbnail of user aditblizzard
1 review
3 helpful votes
September 19th, 2023

Very bad site.first it gets it competition done and when designer win they dont pay them.not at all expected from site like these.

Thumbnail of user caculosworld
1 review
7 helpful votes
September 24th, 2023

I'm waiting for a payment since march 2023 and I'm writing this on september 2023! When I ask them why I'm not being pay I've received a very rude reply!

Service
Value
Quality
Thumbnail of user aaronk530
1 review
4 helpful votes
March 20th, 2023

I would suggest not working with Crowdspring. My experience was a poor one and similar to other reviews I've ready online. Crowdspring withheld payment from me.

Thumbnail of user andrewf734
1 review
7 helpful votes
June 18th, 2021
Verified purchase

I sponsored a design contest for a simple logo and got a few dozen entries as promised. Nothing spectacular, but you get what you pay for. As the contest wrapped up, several of the designs I liked -- ones I might have actually picked -- ended up being "withdrawn" for various reasons.

We asked for a refund. Weeks went by and nothing happened. Finally had to file a charge-back with our credit card company.

Service
Value
Quality
Thumbnail of user rathodm
2 reviews
3 helpful votes
July 1st, 2023

Crowdspring is the biggest fraudster website in my experience, I will tell u in a detailed brief.
They hold payments for up to 4–6 months, and then when you ask for your money then they are deleting the account your account by framing you by saying you broke that blah-blah rule,
which you don't ever do.
I have seen a number of creatives complaining about the same issue means they are doing it purposefully fraud.
U can't do anything they and the client have your sign on the contract and also they ask for your signature when u withdraw money for about 10 days no questions ask and u will think it's a matter of 10 days,
But no it will be in the forever process.
Clients have their design,web site have your money and people like us have long-lasting mental trauma, hate, intolerable emerancy situations facing because of this issues, and threatening emails like continuing to ask for payment can fine on your payment which they holding yet.
Website's total goal is to hold your payment as long as they can hold and fine against u if ask a question.
First payment holds 30 working days (actually it's more than 40–45 days),after that your very payment hold for 1–2–3–4–5–6 months as your payment increases. When u have around 5–6 payments pending they will delete your account by saying ur communication was unprofessional,
They will send u a random screenshot of copyright rules and u will get a surprise mail your account is deleted and it means u no longer able to create a new account which is not a part of the issues and u never did it's just for blaming you.
All my 4–5 payments are still pending after the first 3 delayed payments. Which are more than 2000 USD. Total processing time is about to 5 months(3+ months for erlier3 payments) and is still in processing.
I have attached some screen shot.

Service
Value
Quality
Thumbnail of user travoij
1 review
13 helpful votes
October 14th, 2020

Contest holders will be very pleased with the quantity and quality of logo options if they keep in contact with the designers and share feedback. It is the best way to ensure you get the perfect logo. These designers work hard and are very accommodating. They appreciate you interacting with them and you will appreciate the results. I'm so pleased I found this service and highly recommend it to anyone looking for a great logo. A+ all the way!

Thumbnail of user typeostudio75
1 review
4 helpful votes
October 15th, 2023

When crowdspring started off in 2008 the owner and staff treat the designers really well. This resulted in high paying clients and pages and pages of projects. Fast forward to 2023 and the owner and staff is threatening designers, delaying payments by at least 7 months, IF they pay the designer at all. All of the best designers left long ago, there is generally one page of projects. No high paying projects. And the owner is stealing money from honest designers who clearly need the money. Lets face it, people do not work for a "chance" at winning a project unless they need the money desperately. These are the people the owner is stealing from, those who need it most. Both the owner and the staff are highly unethical, possibly even criminal. Any complaints from designers results in their money being withheld and their accounts being banned. The business is clearly in the process of failing, less designers, less projects, dwindling income, with more designers leaving every day. There are NOT 220,000 active designers, there isnt even 50 active designers. The promise that designers will be paid within 10 business days is also a complete fabrication. The website is filled with false statements and promises. Many clients do not get refunds when they realize theyre not getting "thousands" of designers competing for their design and are stuck with only the most desperate who still have faith they will be paid if they win. It is a sad and pathetic end to a business that tarted out so promising. Let this be a lesson, as soon as crowdspring started treating the designers badly and they started walking away, the business started failing, and now it is a pathetic shell of its former self that has to resort to thievery just to keep running. Its an embarrassment.

Thumbnail of user ludovicb15
1 review
5 helpful votes
February 28th, 2022
Verified purchase

They promised me 100 entries for my naming project in French. Then said there was many french speaking creatives but not I all. Only a handful. And then I received entries (only 30 and not 100) with no sense.

Tip for consumers:
Services and offers only in english.
Others languages, run !
No results, they don't care.

Products used:
Naming for my company.

Service
Value
Quality
Thumbnail of user georgeg1032
1 review
6 helpful votes
June 12th, 2021
Verified purchase

They just don't refund! They write me to wait for 2-3 weeks and 6 weeks has left, no one answering emails! I have started the investigation with my bank to return the money back! Don't use this site, they even have not good designers (I chose maximal package 1499$)

Products used:
Logo, brand book

Service
Value
Quality
Thumbnail of user willw194
1 review
7 helpful votes
February 9th, 2022

Avoid working with CrowdSpring because they don't pay designers for the work they do. It is a scam and all designers know it so you're not going to get quality designs. More than 6 months waiting for my money and I am sure that I will never have it.

Tip for consumers:
logo design scam business

Products used:
Design services

Service
Value
Quality
Thumbnail of user ls496
1 review
20 helpful votes
September 26th, 2020

They do not pay designers for the work done. Please stay away from these frauds and do not waste time and effort to design for them. And if you are a client please know that the money you pay never goes to designers so stop supporting them, there are other platforms that offer the same services and have a better behaviour towards the people who support their business.

Thumbnail of user privaten19
1 review
1 helpful vote
January 9th, 2023

The BBB Complaints regarding CrowdSpring go unanswered by the company.
I paid Crrowdspring $299.00 for a t-shirt design that they advertised and promised to provide dozens of unique designs within 7 days and which they further promised a 100% refund if not fully satisfied with the designs. Three and four days later, after having received only one design, I contacted Crowdspring regarding my disappointment with the design and the fact that my 7 days was almost up and still had only 1 design that was not at all consistent with what I requested and very amateurish.
I requested a full refund multiple times prior to the 7 days being up and after subsequent amateurish designs that were not consistent with my brief. I received an email response from Ashlee confirming receipt of my written requests for a refund and stating "I will forward your request to our refund team. Refunds take around 3 weeks to complete."
It has now been over 30 days and not only have I still not received the refund, but no one from Crowdspring has responded to my follow up email regarding having not received the respond.

Tip for consumers:
Amateurish designs for $299 and false promises of 100% refund.

Products used:
none

Service
Value
Quality
Thumbnail of user abramb33
1 review
9 helpful votes
November 27th, 2020

This company are crooks they will steal money from the clients and won't pay their designers either, quick heads up there are 2 payments that's involved with this company which are the service fee that allows access to the "thousands" of designers and then the payment to the artists. Never assure your design with them... this is just another way for them to give you the bottom of the barrel designers and keep your money regardless of the work. LGBTQ businesses don't even bother they have no one to service you trust me I'm speaking from experience.

Tip for consumers:
DO NOT USE THIS COMPANY THEY ARE CROOKS THEY ONLY USE THE GOOD REVIEWS ON THEIR WEBSITE!!!

Products used:
Graphic Design

Thumbnail of user mathewp47
1 review
10 helpful votes
December 2nd, 2020

Pleaseeeeeee! Clients/ Designers stay away! From this website. They are scam! They don't pay designers and clients don't get value for their money. They ripped off designers their hard work and never get paid. Please clients stay away from their platform. Fake! Please use other Design marketplaces like 99designs, designcrowd. These places are real!

Thumbnail of user drkc
1 review
10 helpful votes
October 17th, 2020

They wont pay you in time or they wont ever pay you. They suspend you for contacting to support. In total this is the worst site for any designers and clients. If you are looking for design you will get it designed by their internal designers not the perfect freelancers and designers.
WORST SITE AND FULL OF SCAM WITH NO DECENCY.

Thumbnail of user christianem11
1 review
0 helpful votes
August 1st, 2021

In 2019, Crowdspring design process produced a media logo that has been huge success and important to my brand. The iterative email communication worked well. The number of competing designers was impressive. I will use again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

World's most trusted marketplace for graphic design, including logo design, website design, product design and naming your business. 100% money-back guarantee!

Company Representative

Thumbnail of user jasonb1207
Jason B.
Typically does not respond to reviews

How do I know I can trust these reviews about Crowdspring?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

2.3
73 reviews
Have a question about Crowdspring?