- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Crystal Classics has a rating of 2.05 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Crystal Classics ranks 93rd among Personalized Gifts sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
7,668 reviews
Love shopping here for swarovski. I can get what I want before it even shows up around here and they are a wonderful store. Something is wrong with an item or your delivery is a mess, they help immediately to find out why and what they can do to make you happy. I order from them whenever I can, which isn't as often as I would like but it's enough.
They let you order items that aren't in stock then tell you 4 weeks later that they have to cancel the order. If you're buying as a gift, expect to get left hanging empty handed with little notice. They don't care one bit about it either.
They let you order items that aren't in stock then tell you 4 weeks later that they have to cancel the order. If you're buying as a gift, expect to get left hanging empty handed with little notice. They don't care one bit about it either.
Working on the [INVESTLORDLIMITED// website is an honor for me. This website has outperformed all expectations because its investors, including me, have come to trust it. I have made a significant amount of money through investments and rewards on this website, which is undoubtedly the greatest one out there. I suggest that everyone employed by a for-profit company work on this website. Of course, a heartfelt thank you to the website owner
I ordered a crystal sculpture on March 4 and by May 14th it had not arrived. The message that I received twice during that time was that the product had not arrived from Europe to their distribution center. I sent in a request to cancel the order and to issue a refund which they did.
Products used:
None. Item not received after more than 2 months of waiting.
I have changed my initial star rating.
First, I couldn't find the new customer coupon for 10%. After my review, I was told to check my junk folder and there it was! Would someone be so kind as to apply it to my first order?
Second, I am not familiar with this company so I wasn't sure if I sent a gift, if the billing information would be included. After my question, I was sent a response that this company never includes billing information because they are a white glove gift company.
Many thanks for the quick response!
Looks like a scam. Other reviewers had similar experiences. I was promised delivery by 12/17 and had notifications with a tracking number-all were false.
Should have paid attention when I saw so many customer complaints. Rude "owner" Bruno Bergman shouldn't be in a customer-facing business. You can find every item on other websites. Do yourself a favor and shop elsewhere.
Dear Karen, we understand that, in your words, you "made a mistake" of misrepresenting the facts and being rude to our Customer Service. As you shop in the real or online store, please be nice to people there. They are working hard to help you, and need respect too.
Items on Crystal Classics website were noted to be on sale with original price of $50. Items were marked "on sale" at $20. $20 is the original price on manufacturer's website. NO sale whatsoever. I anticipated receiving the larger item based upon original price noted. I contacted customer service, was advised to return items at my cost. Company would not provide return postage for their misrepresentation/deception.
Wow! Great selection, low, low prices, and always free shipping. They keep you up to date via email on the status of your order. Items arrive packed well and shipping is fast, although some items make be backordered. Even then, it may be worth the wait for their low prices.
I ordered cups and saucers. Only received cups. When I called I was told the vendor requires incorrect picture. I feel scammed. Why was nothing said in the ad about only cups? I would not have ordered. Now I see the BBB rating is low. This is probably why.
You're gorgeous — and that's the least interesting thing about you, too. You're the coolest person I know. And I consider myself bet friends with like all celebrities, so...
Gain trust and grow your business with customer reviews.
Dear Robert, your order was received on 12/17, shipped on 12/17 and delivered on 12/19. We are not scam, even if you are really stressed and grumpy. To track an order, please click on the tracking number or simply copy and paste into Google. They will find appropriate carrier and track it for you.