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Overview

CupidsCoach has a rating of 3.23 stars from 13 reviews, indicating that most customers are generally satisfied with their purchases. CupidsCoach ranks 720th among Dating sites.

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Critical highlights

  • This is my experience with Cupid's Coach, Julie Ferman and Kerry Carney.
How would you rate CupidsCoach?
Top Positive Review

“Julie is Awesome!”

Justin S.
1/22/16

Julie Ferman is one of the most well respected matchmakers / dating coaches in the dating industry. You can count on her to always shoot you straight scoop. The free registration option is open to both men and women and she offers coaching and matchmaking to both men and women, which is rare these days. She's someone you can trust to shoot you straight scoop, she's ethical and she cares. Good people.

Top Critical Review

“Suspicious”

Susan H.
8/14/18

I found this website after listening to another dating coach's recommendation. I read all the reviews in my location/area?; there were only 12 and two of them were written almost exactly alike, as if they were written by only one person, five years apart, however there were two different names for these reviews, one was Lowell B. And one was Todd W.! This makes me suspicious enough to avoid this dating website and the fees quoted in some reviews were outrageous! Sounds like the owners are just preying on lonely people.

Reviews (13)

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julie ferman (5)
Thumbnail of user justins89
1 review
0 helpful votes
January 22nd, 2016

Julie Ferman is one of the most well respected matchmakers / dating coaches in the dating industry. You can count on her to always shoot you straight scoop. The free registration option is open to both men and women and she offers coaching and matchmaking to both men and women, which is rare these days. She's someone you can trust to shoot you straight scoop, she's ethical and she cares. Good people.

Thumbnail of user arthurs30
1 review
1 helpful vote
May 27th, 2015

... the most well respected matchmaker / dating coach in the industry. Her events are a refreshing change of pace, her advice is real and solid, and she cares about her clients. Her track record speaks for itself and she has a rock solid reputation.

Julie remains as competent, kind, professional and insightful as ever. She's spent a lot time with me again, and we're looking for the right match. I love that we can review hand picked profiles together and I don't have to sift through tons of mis-matches online.

I can't believe what I read on this site from some people who had bad experiences. It seems like they are referring to a period when Julie herself really wasn't involved in the business, or wasn't their personal matchmaker.

Looking forward to my hand picked introductions this month!

Art
Westlake, CA

Tip for consumers:
I recommend that you talk with Julie Ferman Associates for personal matchmaking services in Los Angeles. What have you got to loose compared to what you could gain?

Service
Value
Quality
Thumbnail of user nethras
11 reviews
33 helpful votes
November 30th, 2016

I like it.

Thumbnail of user debbieb27
2 reviews
1 helpful vote
February 6th, 2014

. I agree totally with everything she said... Cupidscoach is a complete RIPOFF!

Thumbnail of user toddw
1 review
1 helpful vote
March 11th, 2010

This company and it's owner Julie Ferman are wonderful. I'm so grateful for all the time and attention Julie and staff spent taking professional pictures, helping me write my profile, and finding compatible matches. I hadn't dated much before and I felt much more confident and hopeful after engaging Cupid's Coach. Julie helped me to understand who I was, what I had to offer, and who I was looking for. She had a truly profound impact on my life and it's direction. I got married last year to the girl of my dreams and I dearly love Julie for setting me on the path to a happiness I was afraid I might never find.

Thumbnail of user susanh583
1 review
0 helpful votes
August 14th, 2018

I found this website after listening to another dating coach's recommendation. I read all the reviews in my location/area?; there were only 12 and two of them were written almost exactly alike, as if they were written by only one person, five years apart, however there were two different names for these reviews, one was Lowell B. And one was Todd W.! This makes me suspicious enough to avoid this dating website and the fees quoted in some reviews were outrageous! Sounds like the owners are just preying on lonely people.

Thumbnail of user michaels523
1 review
13 helpful votes
November 28th, 2016

I like cupidscoach.com its simple to use and its good fun. You can rely on it... it has good customer service and a good reputation... Personally I think it's up there with wejustfit.com at the pinnacle of the online dating sector.

Thumbnail of user lowellb19
2 reviews
2 helpful votes
March 29th, 2015

I'm so grateful for all the time and attention Julie and staff spent taking professional pictures, helping me write my profile, and finding compatible matches. I hadn't dated much before and I felt much more confident and hopeful after engaging Cupid's Coach. Julie helped me to understand who I was, what I had to offer, and who I was looking for. She had a truly profound impact on my life and it's direction. I got married last year to the girl of my dreams and I dearly love Julie for setting me on the path to a happiness I was afraid I might never find.

Thumbnail of user sherir2
1 review
3 helpful votes
February 19th, 2013

Please do not use this so called service. They promise you alot of things and then do not deliver any of them. When you complain, they accuse you of being a difficult client and treat you in an abusive way. I have never in my life been treated so badly and paid so much for it. This is an expensive and emotionally draining scam. Stay Away!

Thumbnail of user graceg17
1 review
5 helpful votes
June 4th, 2014

First BEWARE Julie is now working under JULIE FERMAN LLC, but she still the same. Here's my review of Cupid's Coach.

BEWARE of Cupid's Coach. Look them up in the Better Business Bureau, Complaint Board website, Private Complaints website or simply look up "Cupid's Coach complaints". The negative reviews and formal complaints speak for themselves. Join Plenty of Fish and/or OKCupid for FREE. Join MeetUp.com and meet people that way too.
I'm writing an update because I have now received two calls from Julie Ferman pleading with me to take the post down. The first call she asked me if I would change my mind if she offered me free membership. I refused. I wish I would have been smart enough to have researched and read a review like mine or any of the others to have refused the meeting. I do not want anyone else to go through the horrible experience I went through with her representative Courtney Hughes. At the end of the interview when she walked me to the elevator and I had made it crystal clear that I would not be writing a check she said to me "Grace, I don't want to sound like a b*tch, but you really are starting to look 40." I will never forget that. She knew of my impending 40th birthday and knew that a single women would be sensitive and vulnerable to such a comment. I could have answered many things considering she was older than myself, unmarried and had an ugly telephone exchange with her teen age daughter while I was there filling out forms. Instead I told her that I looked 40 because I was turning 40 and that's what 40 looks like and that I was ok with that.
I wrote the post on Yelp to warn or at least arm ladies from what they would be greeted with at Cupid's Coach. Julie Ferman, the owner called me weeks later about my post. Julie said that my experience with Courtney was not how she trained her reps to behave and then when I refused to delete my post she said I was being "vindictive" because she wouldn't fire Courtney, when I had not suggested any such thing. BTW, Courtney is now at Organic Matchmaker.

The second call from Julie was Saturday (12/15/2012), where again she said she wanted me to delete the post because it was causing her to lose clients. I told her once again that her service was one of the worst experiences I have had as a single women. She then said that I should seek therapy for the "emotional scar" that the interview had caused. Again, no one said "emotional scar" it was a truly horrible and hurtful experience. The berating is part of Cupid's Coach tactics as confirmed by Julie's calls. BEWARE READ THE REVIEWS and even the satisfied ones because we know they are phony, like the service. Julie, do not call me anymore, unless it is for advice on how to better serve single people looking for love. I will not change my post. You are not a nice person in my opinion.

Please see Julie's track record by checking out Cupid's Coach and the better business bureau under Cupid's Coach. The name change is a transparent attempt to shake her past performance. See my review and notice how the positive reviews seem or are entirely similar to the ones in this company.

JULIE-please don't contact me to change my review again. The only reason I'm posting is because I received an email from one of your previous clients thanking me for my post and letting me know what you are up to. Shame on you.

Okcupid, match, eharmony and meetup.com for singles groups with similar interests are great ways to meet other singles.

If you need a dating coach, are over 40 check out Bobbi Palmer (DateLikeAGrownUp.com). Bobbi is one of her own success stories.

Please do your research before you sign anything. Thank you for reading. Good luck.

Thumbnail of user crisp4
1 review
8 helpful votes
July 31st, 2011

This is my experience with Cupid's Coach, Julie Ferman and Kerry Carney. As a result, I am posting the following excerpt of my complaint filed with several state and local agencies, including, but not limited to, the California Office of the Attorney General, the California Department of Consumer Affairs and the Better Business Bureau.

July 30,2011

Re: Complaint Against Cupid's Coach, Julie Ferman and Kerry Carney

Ladies and Gentlemen:

On November 2,2010, I paid $5,995 for a VIP membership with Cupid's Coach, a matchmaking service, which included 18 introductions in 6 months. It became quickly evident that the services discussed were overstated, the caliber of introductions was not commensurate with VIP membership, and, more importantly, Julie Ferman reneged on an agreement to provide a partial refund. As a result, I am filing a complaint against Cupid's Coach, Ms. Ferman and Kerry Carney, co-principals, to seek reimbursement commensurate with the legitimate services received, as well as to ensure that consumers are protected against the dishonest and unconscionable practices of Cupid's Coach, Ms. Ferman and Ms. Carney. The facts, which are supported by documentation, are set out below.

It became quickly evident that 18 introductions in 6 months would not or could not be met:
One month into my membership, I expressed concern that the services discussed during my interview were overstated and not commensurate with the $5,995 fees paid. Ms. Carney stated, "You are guaranteed a certain number of matches, so you don't need to worry" (Emphasis added).

In late January, I again expressed my concern, this time to Ms. Ferman, that I had only 3 introductions in 3 months. Ms. Ferman offered two options: (1) Working with a specified number of introductions over a long time frame; or (2) an unlimited number of introductions over a particular time period. I chose the first option, 18 introductions within a one year timeframe.

In June, I once again expressed my concern that I only had 7 introductions in 7 months. Ms. Carney responded that my "Contract is for 18 introductions OR six months, whichever comes later" (Emphasis added). This disclosure clearly contradicts her statement that I was "guaranteed" a certain number of introductions. In my opinion, this tactic is tantamount to a scheme of bait and switch.
The caliber of introductions was not commensurate with VIP membership:
Ms. Ferman and Ms. Carney indicated that their catalog of men included current and former members. Since I was required to undergo a background check, I reasonably presumed that background checks were conducted on these current and former members. In my experience, only one of my introductions had undergone a background check.

One introduction was deemed by Ms. Carney as a "catch." During dinner, it became evident that my role was not as a date but more as a counselor. He spoke of the multi-millionairess who rejected his marriage proposal and regurgitated situations where he felt wronged. It should be noted that this "catch" was not a member of Cupid's Coach, but merely a friend of Ms. Ferman. In my opinion, he clearly was not vested in the process and his sole purpose was to fill a quota.

Another introduction cancelled our date via text message two hours before we were to meet. When I expressed my dismay for this sophomoric behavior, I was scolded by Ms. Carney for calling and screening him (Note: I did not call him; he called me). To add insult to injury, Ms. Ferman told me that my interaction with this etiquette-challenged individual constituted an introduction.
Julie Ferman reneged on an agreement to provide a partial refund.
I spoke with Ms. Ferman about my dissatisfaction with her services and cited several examples and reminders of my experiences. She agreed to provide me with a partial refund, which I would receive within "2-3 weeks." Shortly after 3 weeks had passed, I informed Ms. Ferman that I had not received the refund. After 5 weeks, I provided Ms. Ferman with additional time, 6 weeks in total, to honor her agreement She did not.

In summary, it is my opinion that Cupid's Coach, Ms. Ferman and Ms. Carney, in concert, acted in bad faith by showing little regard in honoring the intent and spirit of my membership. It is also my opinion that the actions of Cupid's Coach, Ms. Ferman and Ms. Carney border on a criminal attempt to defraud. It is my further opinion that punitive measures for such practices are not only necessary but imperative to ensure consumers are protected against the bad faith practices of Cupid's Coach, Ms. Ferman and Ms. Carney. As a result, I am seeking reimbursement commensurate with the legitimate services received, as well as all costs incurred in seeking such reimbursement.

Thumbnail of user amandab
2 reviews
10 helpful votes
December 6th, 2009

ALERT, ALERT, ALERT!

Prior to joining Cupids Coach, I personally researched several one-on-one match making services; five to be exact. In addition to researching companies online, I interviewed three in person and two by phone
Julie Ferman, owner of Cupid's Coach was one of the services I've interviewed in person, She convinced me by her sales pitch and promise to introduce me to well established men. She explained that Cupids Coach had a very good screening process for candidates and that men paid higher fees to sign up for the service.

My biggest concern, which I expressed to Julie, was "inventory". Was there really a large enough pool of men that have paid thousands of dollars to find love, and would be interested in a woman over fifty years old? Julie claimed that 'mature women' were her 'specialty'. Against my better judgment, I signed up for the service and paid a substantial, large amount of money.

After being a member of Cupids Coach for less than a month, I have learned real quickly that my concerns were very valid. I've started to question 'candidates'. As it turns out, many of them came from family members or friends of the owners or other dating sites. They never paid any money to the service. Of the few men I came across that had paid, at one time or another had been in the system for years. Further, by their own admission, they were surprised to hear from the service. Some of the candidates even admitted, that they were promised three free other dates if they would go out with a particular woman -- probably an older woman or one who was promised something that Cupids Coach is finding hard to deliver.
Most of the candidates were not up to the 'established standard' as Julie told me they would be. Many were struggling financially and were no where near where I am in my life. This, by the way, was one of my strong demands. Candidates had to be on the same level living standard than myself or better. Some of the gentlemen who did not pay for the service, were not into serious dating and even rude at times.
Julie and her co-worker threw anything my way that probably would agree to go out with me.
However there was no matching, no consideration! When I approached the service, I was handled as if I was a difficult candidate, asking too much for my age. Excuses and more sales pitches were given to make up for the lack of good, established clients on their part.

I'm writing this to warn anybody, who considers spending any money on this particular dating service. There is not a lot of information out there and frankly, the better business bureau takes to much time upon people to get anything achieved. Thank God for the information age, so with a little research, innocent hardworking men and women can be protected from such services.

Thumbnail of user sharonm20
3 reviews
11 helpful votes
May 15th, 2012

I've had a very good experience as a client of Cupid's Coach -- the men I've been meeting have been vetted and screened well, I've had second dates with several and the matchmakers have been very responsive. It's a good company and I can refer them with confidence. My boss married his wife through Cupid's Coach too.

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