• CustomGlove

Overview

CustomGlove has a rating of 2 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. CustomGlove ranks 26th among Baseball sites.

How would you rate CustomGlove?
Top Positive Review

“Custom Baseball gloves Top-Notch Service”

Debbie D.
6/19/15

Love my son's baseball glove! It's exactly what we ordered. Customer service exceeded expectations and Ken was amazing to deal with. He is so informative and knowledgeable of the products. Will tell all our baseball friends and families to order from Customglove.com! Just sent the customglove.com website link to friends who have daughters playing softball! They now sell glove lace! Check it out! Happy Mom:-)

Top Critical Review

“Terrible”

Ashland A.
3/8/14

Terrible. Ordered a custom glove... spent $400+ They sent glove with the wrong colors. After I contacted them, they ignored me. DON'T waste your time or hard earned money with this Company. They don't care about their customers. Despite his rebuttal below, the glove was NOT Royal... it was almost black. His coach agreed that the color was wrong. Despite what he says below, I'm easily pleased... but this was made wrong and he wouldn't make it right.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user ashlanda
1 review
1 helpful vote
March 8th, 2014

Terrible. Ordered a custom glove... spent $400+ They sent glove with the wrong colors. After I contacted them, they ignored me. DON'T waste your time or hard earned money with this Company. They don't care about their customers. Despite his rebuttal below, the glove was NOT Royal... it was almost black. His coach agreed that the color was wrong. Despite what he says below, I'm easily pleased... but this was made wrong and he wouldn't make it right.

Thumbnail of user kenh42
Ken H. – CustomGlove Rep

Customer received her Custom glove and it was made EXACTLY as she had ordered it. She did not like the color of the Royal leather. We explained that Royal is the same color of the Dodgers and Mets but she said she didn't like it. We explained that there was nothing wrong with the glove and that she could not return it because she didn't like the Royal color. We have been selling Custom gloves on the internet for over 15 years and we have an A+ rating from the Better Business Bureau. This woman could not be pleased.

Thumbnail of user debbied25
1 review
0 helpful votes
June 19th, 2015

Love my son's baseball glove! It's exactly what we ordered. Customer service exceeded expectations and Ken was amazing to deal with. He is so informative and knowledgeable of the products. Will tell all our baseball friends and families to order from Customglove.com! Just sent the customglove.com website link to friends who have daughters playing softball!

They now sell glove lace! Check it out!

Happy Mom:-)

Thumbnail of user diegor15
1 review
1 helpful vote
July 15th, 2013

The Biggest scammer's world wide I lost 319.99US these bastards are unbelievable I have filed a lawsuit and recently won. Do not get scammed like I did i won 1.2 million US and drove the website out of buisness! DONT GET SCAMMED!

Thumbnail of user kenh42
Ken H. – CustomGlove Rep

Whoever wrote this review was never a customer of ours. He did not file a law suit nor did he win any money. Obviously, we are not "out of business". SiteJabber should do a better job of monitoring the people they allow to write reviews. We have an A+ Rating with the Better Business Bureau.

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From the business

Baseball Gloves at CustomGlove.com? We offer the best custom baseball gloves and softball gloves available? Made by Rawlings, Mizuno, or Glovesmith. Your satisfaction is guaranteed with every order. Stock baseball gloves, softball gloves and mitts ar...

Company Representative

Thumbnail of user kenh42
Ken H.

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