• CWmalls.com

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Overview

CWmalls.com has a rating of 4.51 stars from 35 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CWmalls.com most frequently mention sheepskin coat. CWmalls.com ranks 63rd among Shoes sites.

  • Service
    11
  • Value
    11
  • Shipping
    11
  • Quality
    11

What reviewers want you to know

Positive highlights

  • Received my sheepskin coat before the snowstorm hit Virginia, you wouldn't know how cold it was.
  • I consulted the customer service about the material, size and shipment, as well as their return policy.

Critical highlights

No critical highlights yet

How would you rate CWmalls.com?
Top Positive Review

“Not bad shopping experience in CWMALLS.”

Steven D.
2/14/19

I learned CWMALLS accidentally when surfing the Internet, I was very impressed by its products, many of them look nice. And I finally chose a sheepskin jacket. It was customized for me, but still large for me, I exchanged it and received a new suitable one later. Though this shopping experience was a bit unhappy at first, I have to say the customer service is good and solved the problem timely, thus I still want to leave a good comment for it.

Top Critical Review

“Beware or these people”

Jack C.
1/2/17

Something fishy Goin on... DON'T TRUST. Half the reviews they couldn't spell correctly. China is writing these. They held back $700 from one guy. Beware

Reviews (35)

Rating

Timeframe

Other

Reviews that mention popular keywords

sheepskin coat (6) customer service (4) leather jackets (3)
Thumbnail of user jeremyf377
4 reviews
1 helpful vote
June 23rd, 2022

No es la primera vez que utilizo la tienda online, la calidad de los productos y el nivel de servicio no me producen ninguna queja, todo está a un nivel bastante alto, ¡gracias!

Thumbnail of user stevend273
1 review
1 helpful vote
February 14th, 2019

I learned CWMALLS accidentally when surfing the Internet, I was very impressed by its products, many of them look nice. And I finally chose a sheepskin jacket. It was customized for me, but still large for me, I exchanged it and received a new suitable one later. Though this shopping experience was a bit unhappy at first, I have to say the customer service is good and solved the problem timely, thus I still want to leave a good comment for it.

Thumbnail of user ryanc452
1 review
1 helpful vote
September 9th, 2019

I love my coat. It's a beast. Heavy and warm very well made. 10/10 Stylish to the max. I have never even seen a coat this nice in the movies. These guys are the real deal. Got a black trench coat vintage. Love CW MALLS. $#*!in Legends. Ryan Adam -Beverly hills resident.

Thumbnail of user zhiyel
1 review
0 helpful votes
March 23rd, 2019

I happened to see an article about CWMALLS® Multifunctional 2 in 1 Shearling Coat last year on www.svenews.com, and was quite surprised about what it was talking about, like characteristics of constant temperature, constant humidity, blastproof, breathable, windproof, rainproof, warm, skin-friendly, anti-radiation, chic, easy-care, sanitarian, etc. So I bought one for my dad as Christmas gift. Now winter has almost gone, he told me that the coat really worked well through the whole winter in Illinois. All right, it doesn't matter whether those characteristics are true or not, my dad thinks it's a good winter coat, that's enough.

Thumbnail of user johnz84
1 review
0 helpful votes
December 13th, 2017

I purchased a sheepskin coat in their site before but unfortunately, the coat is a bit too large so I need to change a smaller one. Then I emailed them, they replied very soon and promised to customize a new coat for me without any extra charge. The custom service is so patient and kind to confirm all my detailed information of my size. The latter coat I have received is actually good and it fits me well.

Thumbnail of user lionelc21
2 reviews
0 helpful votes
November 2nd, 2016

I used to hate fur coats as I think only ladies would wear such things, until I discovered one of the fur coats from this company, it looked really masculine but beautiful. I could help visiting their website and finally purchased the fur coat I liked most, it also had a nice hood, very warm. And before I placed my ordered, I talked with their custom service girl online, she helped me with the size, I appreciated their considerate service.

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Value
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Quality
Thumbnail of user stanm73
2 reviews
0 helpful votes
March 20th, 2019

I purchased a sheepskin coat that CWMALLS custom made for me. From the time I ordered the coat till it arrived was 16 days. The coat was very well made. The service was excellent. In my opinion, this is a top of the line organization

Thumbnail of user wendyf39
1 review
0 helpful votes
May 6th, 2017

I ordered twice in total at cwmalls, and I have to say it's really satisfying. At the first time I bought a shearling coat and asked them to change the material of it as I like the style of this coat but don't like its original material, so they recommended another material for me. I was so glad when receiving it, it didn't let me down at all! The second time I ordered a leather jacket, I chose customization as I wanted better slim fit. They also didn't live up to my expectations. It's good on the whole except I waited for a little long time and such costly products were packaged just in plastic bags!

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Value
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Thumbnail of user zenak1
1 review
0 helpful votes
May 27th, 2019

I have bought a shearling leather coat to my husband. It took a bit while to discuss the sizes in beginning. But after I settled the payment, the delivery went fast and we were totally amused by the quality and details of the coat except the outer pack. Consider to buy one more for my Dad.

Thumbnail of user jackc133
1 review
13 helpful votes
January 2nd, 2017

Something fishy Goin on... DON'T TRUST. Half the reviews they couldn't spell correctly. China is writing these. They held back $700 from one guy. Beware

Thumbnail of user harrys91
1 review
3 helpful votes
January 12th, 2017

Received my sheepskin coat before the snowstorm hit Virginia, you wouldn't know how cold it was. Thanks to the nice coat from the company, I could survive the coldness. Also I am a big man who is 6' 2" and 290lbs, they made the coat for me without adding any additional fees. I would highly recommend this company and their sheepskin coats if you are living in somewhere extremely cold.

Tip for consumers:
They can make the coat or jacket according to your measurements, that's really sweet service.

Service
Value
Shipping
Quality
Thumbnail of user paulf141
1 review
2 helpful votes
September 4th, 2017

It's not cheap but it is worth it.
You can't quite see the quality of material in this coat online but it is there, nothing I've seen matches the standard of this coat.
Carefully make your choice of colour from CWMalls and you will adore a sheepskin coat from them for every winter to come. I could not be more impressed by the craftwork of this coat.

Thumbnail of user kennethk38
2 reviews
4 helpful votes
July 17th, 2017

I ordered some cargo pants from this store. $89 so they were not cheap. However, the product I got was the equivalent of a $10 pair of pants. They were terrible. Men's cargo pants with ankle drawstrings! I am serious. When I asked for a return label like Amazon provides, they tell me that they will only do a refund after I send them back to some province in China! Seriously. Only after I tell them no thanks and that Citibank will do a chargeback, do they offer a US address but still no return label. Never do business with this joke of a company.

Thumbnail of user jerryf48
1 review
0 helpful votes
December 21st, 2017

I have put off purchasing shoes on line, because I concerned about purchasing the shoes that fit and are comfortable. This time I took a risk to purchasing on line, I really did not have time to travel to big store. Finally the coming shoes blew me away, it fit to my short fat feet. Nice Customized

Thumbnail of user thusmanrr
2 reviews
3 helpful votes
September 7th, 2016

My new winter jacket this year is from this company, this is the first time for me to order such an expensive item online, but I am quite satisfied, it is a black sheepskin jacket and it looks more stylish than other sheepskin jackets I can find on the internet, it has very beautiful embossed patterns on the sleeve, and I like such designs, size is true, it seems tailored for me, fitted but not too tight, and I can zip up, I will definitely recommend this company and the product to my friends.

Service
Value
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Quality
Thumbnail of user jimw62
1 review
11 helpful votes
February 6th, 2015

This site is a borderline scam. I ordered a jacket that didn't fit, over $1700. It should have as I sent them my measurements to be sure. When I returned it, It cost me $350 to send it back. Then the company contacted me and asked me to falsify the customs value on the return. They also deducted another $350 from the order for postage as well. I hardly consider a $700 loss acceptable. This site is a scam that is employing illegal sales practices.

Thumbnail of user frankf81
1 review
1 helpful vote
August 23rd, 2017

I bought one jacket from this company last year, I want to say it is so nice jacket. Kept me from cold for entire winter season. I still wondered to take a risk when I decided to buy so expensive jackets on line. When I received it, all worries were faded out, it is worth this online purchasing experience

Thumbnail of user markl266
1 review
1 helpful vote
August 18th, 2017

I bought this sheepskin coat online and what I want to say is that this is my first time to purchase such an expensive sheepskin shearling coat online. I was hesitant at first, but I liked this kind of sheepkin coat so much, I decided to have an attempt. Besides, in order to fit my body perfectly, I chose custom made service to customize the most suitable sheepskin coat. And what surprised me was that custom made service didn't earn extra fees. Then after about a week's waiting, I received this sheepskin coat which looked the same as the pictures on their website. Very comfortable and warm coat. I can't wait to wear it to share with my friends.

Thumbnail of user francisy1
1 review
1 helpful vote
December 11th, 2017

I purchased from their site a few weeks ago. I received the package a few days ago and found the information on the shoebox sharpied out so I couldn't compare the Item # with the one on the box. Then when I looked into the content of the box, I found a different pair of shoes altogether. They have a physical office here in the States, a few miles from me and it would have been convenient to just have it shipped there. I've been trying to ask customer service - I've emailed them multiple times over the past week to no avail, no answer. Despite it being their mistake, I now have to pay for shipping back to China, wait for them to receive it, and only then will I get a refund. I'm losing money due a mistake that they made. It's been frustrating so far.

Thumbnail of user laraa9
3 reviews
1 helpful vote
February 16th, 2016

As I told in the title, I ordered a gift for my boyfriend on the website. It is a leather blazer which looks very awesome on their website, I think he will love it if it is true as advertised. I received it earlier than the estimated arrival time, and then had it wrapped in a nice present bag. My bf loved it at first sight when I gave him on the Valentine's Day, and it was a big surprise to him. Size is true that he feels very comfortable when wear the blazer. Although it is pricey, it makes my bf happy.

Thumbnail of user johnasc
1 review
0 helpful votes
July 31st, 2017

I was initially hesitant to purchase the jacket online, from China, with a new company. After the jacket arrived, my fears were quickly erased. I receive compliments on the jacket constantly. Almost every evening I wear the jacket, someone will approach me with a compliment. As for the customer service, it's been excellent. There was a slight tear in the jacket's pocket after only a few months of use. But the customer service number here in the US works. The rep quickly forwarded my issue to the company in China who not only once, but twice, overnight shipped me replacement materials (leather, thread.). Extremely pleased with both quality and customer service; will recommend CWMalls to anyone looking for a lifelong jacket.

Thumbnail of user cleves22
1 review
0 helpful votes
June 13th, 2016

Hard for me to find very suitable cargo pants in local stores, and I dont want to shop around anymore. Fortunately, I can order my pants from this company although it is more expensive than my previous pants, the style looks very good, multi cargo pockets to store my things, and the cotton material used is durable and sturdy. It really saves time by shopping pants online, I like this company.

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Thumbnail of user englishj
1 review
0 helpful votes
August 7th, 2017

Full marks to the customising team, this jacket fits nicely. This is one of the few leather jackets that can be described as a desirable fashion garment. Doesn't appear to crease because it's natural.

Thumbnail of user wayneb60
3 reviews
1 helpful vote
April 25th, 2016

To tell the truth, I was afraid when I ordered the leather jacket cw******* ($577.89 quite expensive) from this company, you know, it was from China, so... but I did love the stylish design, I never had such jacket... I wanted to give it a try... quite uneasy after I paid it and waited for my new jacket. Thank God, I received it, it looked as it was on the website... and it also had a supple touch of genuine leather... finally reassured... BTW... I would love to order again... I am a guy always been addicted to Leather Jackets...

Thumbnail of user janb1
508 reviews
1,293 helpful votes
September 20th, 2012

Store uses fake VeriSign seal, a sign for fraud. Stay away!

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About the business

Cwmalls offers customize service for sheepskin coats and shearling jackets, find great selection of fashion leather shearling coats, fur coats, bomber jackets, leather down coat, fur coats, dress shoes, leather loafers, Leather Boots, oxfords, leather...

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