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I bought a lifelong Cyberghost VPN from a third party. Installation required several codes that were provided by the 3rd party. I was very confused about which code was used where. I contacted Cyberghost and they got back to me quickly. Long story short, it took MANY attempts to get the VPN installed AND to get logged in. Bien at Cyberghost was incredibly patient. He stuck with me almost daily for at least 3 weeks until the problem was solved. REMARKABLE! He was always really really encouraging. He never showed even the smallest bit of frustration with me.
They are the worst VPN service by far! They get you to take a 2 year plan and then after their fake 45 day guarantee has passed they stop the service working on your device! They say its still working even though the device is saying VPN NOT connected! When you ask for a refund they say the 45 days has passed even though its their fault why you want a refund because the service isn't working! They are scammers don't use them there are so many better VPN providers out there this is by far the worst!
They are the worst VPN service by far! They get you to take a 2 year plan and then after their fake 45 day guarantee has passed they stop the service working on your device! They say its still working even though the device is saying VPN NOT connected! When you ask for a refund they say the 45 days has passed even though its their fault why you want a refund because the service isn't working! They are scammers don't use them there are so many better VPN providers out there this is by far the worst!
Don't use the VPN with so many services out there this is one to avoid!
They make you sign up for a 2 year plan then after their fake 45 day refund is up the service stops working! They will refuse to give you a refund even though it's because of them why it doesn't work and will ignore your messages!
I bought a lifelong Cyberghost VPN from a third party. Installation required several codes that were provided by the 3rd party. I was very confused about which code was used where. I contacted Cyberghost and they got back to me quickly. Long story short, it took MANY attempts to get the VPN installed AND to get logged in. Bien at Cyberghost was incredibly patient. He stuck with me almost daily for at least 3 weeks until the problem was solved. REMARKABLE! He was always really really encouraging. He never showed even the smallest bit of frustration with me.
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