• DatingSiteBuilder

Overview

DatingSiteBuilder has a rating of 2.3 stars from 86 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DatingSiteBuilder most frequently mention customer service, domain name, and credit card problems. DatingSiteBuilder ranks 111th among Website Builder sites.

  • Service
    7
  • Value
    7
  • Shipping
    4
  • Returns
    5
  • Quality
    6

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I wouldn't say they scam you but their customer service is non-existent, and their sites and templates are terrible.
How would you rate DatingSiteBuilder?
Top Positive Review

“For small amount, I got exactly what I needed”

Ivory J.
7/20/14

For small amount, I got exactly what I needed. I was able to put up my own dating website with scripts and templates that I can play around (no major issues so far). And best of all, the software is loaded with large supply of profiles. Now, I am only doing little SEO techniques to increase the number of sign-ups in my dating website. Datingsitebuilder is truly a good deal!

Top Critical Review

“I WAS interested in becoming a datesitebuilder customer...”

Charlton H.
2/9/15

I WAS interested in becoming a datesitebuilder customer but after reading these negative reviews I looked into this site deeper. I've been trying to get with customer service for two weeks now. Haven't heard anything from them yet! All these reviews praising their CMS is clearly someone from Datesitebuilder trying to overshadow to negative reviews. I don't trust datesitebuilder at all

Reviews (86)

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Reviews that mention popular keywords

customer service (17)
Thumbnail of user charltonh2
1 review
2 helpful votes
February 9th, 2015

I WAS interested in becoming a datesitebuilder customer but after reading these negative reviews I looked into this site deeper. I've been trying to get with customer service for two weeks now. Haven't heard anything from them yet! All these reviews praising their CMS is clearly someone from Datesitebuilder trying to overshadow to negative reviews. I don't trust datesitebuilder at all

Thumbnail of user bobbyj15
1 review
3 helpful votes
September 3rd, 2014

DO NOT USE THIS SERVICE. I am a webmaster and have been one for years. These people will not help you once they get your money. It is hard to cancel and please do not buy a domain from them because they will keep it. They will never answer the phone. Please dont waste your money with them you will be disappointed. You have been warned. They kept billing me after I cancelled.

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Thumbnail of user lovic
1 review
4 helpful votes
January 5th, 2015

Kudos to datingsitebuilder, because them, I don't need to study years just to have my very own dating website. I contacted them last month and inquired about their package. After asking too many questions, I was convinced that they will provide me all the things that I need in a dating website. Luckily, I was right. The dating software is so easy to navigate (it's recommended even for beginners like me). It allows me to manage the photos, members, customization and overall website without any hassle.

Thanks again!

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Value
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Thumbnail of user terryr42
1 review
0 helpful votes
January 31st, 2016

It's obvious that there's lots of spam self-advertisement against datingsitebuilder. Although I have not joined datingsitebuilder, and not one of them either, was reading reviews before signing up but realized some of the latest reviews just look like spam. They are actually spam:

1. "Fraudulent Company. Very Bad Experience" by Jennifer. She said she paid $7000? I have been keeping my eye on datingsitebuilder and I thought they only had $20, $50, $100, and Enterprise $150 per month service plans. Not sure where the $7000 came from. The post also trying hard to recommend the guy "Josh". You think it's not spamming?

2. "Worst customer service RIP OFF" by Jack. Same purpose = trying to recommend another website DateDev.com. You think it's not spamming?

3. "PISS POOR SERVICE". $10/month, they never had this low, not sure where it came from. $10 to $150? On the website, there's $150 / month service which is the Enterprise version. Without the usage report, can't say if it's overage charges or not, but seems like it.

I will keep doing research before I make up my mind to go with datingsitebuilder or somewhere else, but interesting to see all these spamming, self-promotion posts that sitejabber allows.

Thumbnail of user normanl9
1 review
1 helpful vote
December 16th, 2014

Hmm, it's been just a few months since I subscribe to datingsitebuilder.com but so far, I like their services.

For me, the things that make them likable are:

Their pricing- It's cheaper compared to others.

Customer support- hmm slightly fast, they responded within 24 hours after I emailed them. Though, I'm hoping they can improve it more. Perhaps, 24/7 live chat support.

Profiles- their package includes profiles already so there's no need to start from scratch.

Overall, I think I made a good deal with datingsitebuilder.

Thumbnail of user davet52
1 review
1 helpful vote
September 14th, 2015

I started my site with them and from the first month I have had problems. Payment Problems(I pay and they say it was not received, NOW still I have no access to my account after 2 months) next They raise the prices first buy $10.00 and now to $149.99 A month. I have been trying to get my MEMBERS profile and they refuse to give them to me. I even offered to buy the software but still no answer. I have paying CUSTOMERS that are getting ready to lose their access because the Dating Site Builder people will not respond to me. I have tried all the numbers I could find to get some sort of answer and nothing. Now their email doesnt work. So I am up a creek and soon my site that has had a very good name will soon be MUDD.
Does anyone have any ideas how to reach them?

Tip for consumers:
Dont use them you will be taken for all your money.

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Thumbnail of user davidw358
1 review
1 helpful vote
June 8th, 2016

Contact the owner of the site directly if you have questions or problems.

Registrant Name: seong lim
Registrant Organization: Dating Site Builder
Registrant Street: 300 Park Ave
Registrant City: San Jose
Registrant State/Province: CA
Registrant Postal Code: *******
Registrant Country: US
Registrant Phone: *******283
Registrant Phone Ext.:
Registrant Fax:
Registrant Fax Ext.:
Registrant Email: *******@yahoo.com

Thumbnail of user joshf16
1 review
0 helpful votes
July 30th, 2013

I purchased a feature 5 days ago that hasn't been activated yet. I've tried to contact them in every way possible. When I call, it says try back later because the mailbox is full. They haven't returned my emails and the live chat isn't even live. Worst customer service ever. I'm still waiting for them to respond so I can post my site.

Thumbnail of user datingsiteb
DatingSite B. – DatingSiteBuilder Rep

Hi Josh, the mobile feature has been activated last week. I also saw that you closed the ticket after it's resolved. If you have other questions, please contact support again.

DatingSiteBuilder
http://www.datingsitebuilder.com/
Dating Software Solution

Thumbnail of user raelynnr
1 review
2 helpful votes
February 10th, 2014

STAY AWAY from this fraudulent company. As other reviews mentioned, they do not hold up to what they say... they put things off, and do NOTHING but take your money! They delay until your 30 days is up just like the other reviewer stated. I gave them the 7 days they asked for, and then I cancelled, it doesn't take that long to build a web site. I cancelled well within their cancellation period and I am still fighting to get my money back through paypal. Now they won't respond because they are caught in the act of FRAUD. They have cost me loss in business, time, and money. If I have to take them to court, I will. No problem, and they will be paying me more than what they took from me - they cost me a loss in business, time, and money. They are a SCAM, that is all.

Thumbnail of user leoa12
1 review
1 helpful vote
July 23rd, 2015

I tried to get this site to work for me yesterday (July 22/15) payed the subscription fee thru paypal and got NOTHING! No answer to inquiry--are the comments about this site true (negative)?

Thumbnail of user joanao
1 review
1 helpful vote
October 19th, 2014

Datingsitebuilder is the coolest! Because of them, I was able to save money and time. They have helped me start my very own dating website without the need to spend thousands of dollars and months of tedious development.

Datingsitebuilder is super easy to navigate and it comes with thousands of profiles. Plus, their staff support is very outstanding.

Clap Clap for Datingsite builder! Great job! I recommend this to everyone who's interested to put up their own dating website.

-Joana

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Thumbnail of user ivoryj1
1 review
2 helpful votes
July 20th, 2014

For small amount, I got exactly what I needed. I was able to put up my own dating website with scripts and templates that I can play around (no major issues so far). And best of all, the software is loaded with large supply of profiles. Now, I am only doing little SEO techniques to increase the number of sign-ups in my dating website.

Datingsitebuilder is truly a good deal!

Thumbnail of user caran1
1 review
2 helpful votes
August 17th, 2015

I have been looking for a reliable provider to build my own dating site. After reading some positive and negative reviews for datingsitebuilder, I decided to give it a shot, as they promised 30 days money back guarantee. The sign up process was quite simple, after I paid with my credit card, it took me to the setup page, it required me to fill out my contact and website information. The whole process took about 7-8 minutes and the system created a default dating website for me instantly. I was able to login and click around to learn the dating system. It's nothing difficult, that you have to use get used to it and know where and what you are looking for. On the top left corner, there's support link which I liked on and was able to chat with live customer support in real time. But there were times where I couldn't reach a live person and had to submit a support ticket. Overall, it's great experience using them.

Thumbnail of user louism38
1 review
1 helpful vote
August 6th, 2015

After consulting datingsitebuilder back and forth for 2 weeks, I decided to sign up for their Advanced plan which is $49.99. I rather use their web hosting instead of my own, that way I don't have to self manage. After I created my account, I went through a few steps to setup my website which is pretty simple. Once my website was created, I was able to customize using the control panel. I tested few templates until I found the one I liked. After I finished customization, I published my website and all changes I made went live. I must admit that the whole process is quite easy. I have asked for help yet so can't comment much about their support but I hope I would never ask for help if everything can be done by myself.

Thumbnail of user jordanl14
1 review
1 helpful vote
March 2nd, 2014

I like the site builder, it's easy to use and setup my website. They have great selection of templates, that saves my life because I don't know any programming. What they charge is reasonable too.

Thumbnail of user lucenes
1 review
2 helpful votes
January 27th, 2014

I sign up! I love it! This is a real review! They make take a day or two to respond but i love them! Iam glad they got some bad reviews cause its less competition for me! This cupid-island dating review staff maybe i can get a discount now! Great price too!

Thumbnail of user lizay
1 review
1 helpful vote
July 14th, 2014

With all the new dating websites popping up everywhere, I immediately got interested in putting up my own because I knew that lots of people are making good money out of it. I searched for ways on how to do it since I don't have the technical knowledge and thank God I found datingsitebuilder. They did all the hard stuffs for me. Now, I have my own dating website with lots of pretty girls that why guys keeps on joining my dating site.

Thank you datingsitebuilder and I hope that you continue to give good services to all your subscribers.

Thumbnail of user marcusj13
1 review
1 helpful vote
December 5th, 2014

Subscribe to datingsitebuilder and create an adult dating website! Wonderful idea to generate some cash!

-Marcus Jones

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Thumbnail of user mk47
1 review
3 helpful votes
November 19th, 2014

Scammers! They take your money as quick as they can but dont offer any support for their customers. I bought the stand alone dating software for $99 and thought to get a software that works for that price. But the software has many bugs, does not run on PHP 5.5 and main features are missing. Passwords are saved 1:1 into the database without any encryption. If you have no programming knowledge you have to hire a developer in order to get the script running. Do not count on the service that datingsitebuilder.com promises. They will let you wait weeks or months. If you want to start a dating site, do not make the failure and spend your money on datingsitebuilder.com. It is not worth having the trouble later.

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Thumbnail of user nedr11
1 review
3 helpful votes
July 29th, 2013

Absolutely dire customer support servers based in bejing, my site was hacked twice and traffic diverted to other dating sites, AVOID the shared profiles at all costs as you will find yourself on someone elses site, constant spam messages whilst using the shared profiles.

Thumbnail of user datingsiteb
DatingSite B. – DatingSiteBuilder Rep

Hi Ned, if you see the message saying that your site is inactive, meaning your website has been suspended due to non-payment. When a payment is failed, we send 3 email reminders before suspending an account.

Shared profiles is usually free and included in most plans, however, it's optional. You can turn it off if you think it has no benefits to your site. Many clients like this feature because it helps them to get started quickly.

If you have questions about your account, please contact our account manager directly.

DatingSiteBuilder
http://www.datingsitebuilder.com/
Dating Software Solution

Thumbnail of user biancac1
1 review
1 helpful vote
December 15th, 2012

Dating Site Builders are a scam, I have been trying to Cancel my Account with them since October and after many Emails and voicemails left they still didn't cancel it but kept withdrawing money for 3 months after.

They never return your voicemails as I have left several messages, I emailed every Email Account of them and never responded, but when I finally said I am going to see a lawyer after ignoring my request to cancel my account I finally got a respond. But no refund because its pass 30 days non the less that I've been leaving voicemails and emails with no reply from them 3 months with no response from this dating site builders.

Many emails and voicemails to cancel they just kept withdrawing money from my bank Account so be very very carefull as they never pick up their phone and hide behind their Emails with a lack of customer care.

I finally talked to someone after 3 months trying to get a hold of someone I finally do and still won't get refunded even after the whole 30 days crap, they just withdrawn money out of my account on the 4th of December and not even refunding that.

This company will withdraw money from your account with no permission and will ignore your request to cancel your account... BIG SCAM... STEALING MONEY...

Thumbnail of user marisb2
1 review
2 helpful votes
September 8th, 2014

I have been researching for a good dating software package for my new online venture. Finally, I found Datingsitebuilder and decided to give it a try. I must say, I have been very satisfied with their services since day 1. They have provided me with a powerful dating website that is very entertaining for the members/users. They have chatroom, speed date feature, web cam chat, instant messaging, photo sharing, emoticons and more!

Apart from the things mentioned above, Datingsitebuilder have good customer support team. Their staffs are very helpful and knowledgeable. Once you contact them, they will immediately respond and do actions regarding your queries.

Thank you Datingsitebuilder for the great product and support!

-MARIS

Service
Value
Thumbnail of user aliciam17
1 review
4 helpful votes
June 29th, 2014

First, I would like to say thank you to datingsitebuilder for making my dreams come true. As of now, I already have my own dating website and I am earning decent amount of money with it.

I've purchased the dating software 7 months ago and all I can say is that their software is very friendly even for those who don't have any technical knowledge at all. Everything can be done at the admin panel easily. And every time I'm having problems with the site, George and the rest of Datingsitebuilder's support team are always there to give me assistance. I have messaged them numerous questions already and I always get the answers in less than 1 day.

I strongly recommend this software and the support team that goes with it.

Thank you very much!

Alicia

Thumbnail of user zekr
1 review
1 helpful vote
March 28th, 2013

Stay away from these guys, they are so slow and confused about the support. It takes 3 or more days to answer. Saying straight i wouldnt go with them even if they give me free script and host and all the rest. Its not worthy. I dont know how thse guys are surviving in business with this kind of customer support

Thumbnail of user jadee1
1 review
1 helpful vote
May 21st, 2012

I read through all reviews and seems like datingsitebuilder.com has some unsatisfied customers along with some happy customers. Most of the reviews are fairly old like 3-4 years. Anyone has recently bought their dating software? These type of Internet companies change rapidly especially their customer support team to keep up with competitors. I checked their website and it seems very professional. I also fall for their pricing, features, and templates. If they have made improvements, I don't mind signing up for their free trials.

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Thumbnail of user datingsiteb
DatingSite B.

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