Denefits

I received a call about two weeks ago to set up a date for them to draft my account. On today 09/11/2020, they drafted my account without any communication at all. No phone call, text, email... nothing! This is the third time this has occurred and each time, no apology and no refund of my money. My next step will be drastic, but they will no longer have access to my account. This company is immoral in their practices and how they feel they can draft people's accounts without any remorse or common courtesy.

Well, this was new! Didn't know I could finance tutoring before till I came across another student's mother at the school who told me about a tutor who financed his services & I was astonished. I didn't think that would ever be possible, but it's been the best investment I've made towards my son's future. He'll be starting at Cornell next fall!

Being a young full time student, my money is always pretty tight. As much as I believe certain things should be free, the reality is that everything has a price. I was really worried when I had a dental emergency and no dental insurance! I went into the local dental office and learned that they offered financing through Denefits. It honestly sounded a bit too good to be true at first, but I was glad I said yes. Flash forward 4 months later and my smile doesn't have a hole in it anymore! Payments were tailored to my (small) income which I can afford.

I was experiencing so much dental pain, it was becoming unbearable. But I haven't had dental insurance for years. I just wanted to get a general diagnosis so I finally went to the dentist to see what the damage was. It was overwhelming. I was getting ready to leave the office when the dentist told me that he offered Denefits. I'd never heard of that before, but even with my bad credit, I was able to be approved for a payment plan and get the treatment that I needed! I didn't think that such a thing existed, but it's really opened the door for me to get the help that I need.

As a part time stuntman, I have to go to the chiropractor more than I'd like to admit. I do a lot of martial arts for work & most of the time it's no biggie tbh. At time, there is that occasional scene that will leave you banged up though! I had one of those a couple weeks ago and oh boy, it was a mess. You know how they ask you what your pain level is on a scale of 1-10? I'd say mine was about a solid 15. I was pretty worried about what my chiro would say. I was feeling really rigid and that lack of mobility can affect my work. My chiro said I needed to see him about 3-4 times a week, but recommended I finance the cost through Denefits. I got approved without a hassle and even picked a payment plan that worked for me. I'm going to start asking for Denefits everywhere I go now, haha!

This company is attempting to steal the money from my prospective client. They refuse to give her a full refund even though I as the provider was not given any money. I informed the prospective client that I am not able to provide products and services because I have not been paid.
Over and over again, I asked Denefits to cancel the contract and give the client back her money. They keep refusing and threaten to keep more that $300 of her money.

The guaranteed payments are amazing! I had a couple of overdue patients, I get it but Denefits just did my first payout for their payments and I couldn't be happier. The process was simple, the documents requested were not any different then when I submit to the insurance agency. Easy, to the point and helping me grow my business. Shout out to Denefits! Keep it up!

90 days credit expert use them to get the money and no one does not a single one thing and get your money for nothing. When you call them, there will be no answer or anything but when it times to get money they will call you ******* times... Stay away from 90 days credit expert and with these lier denefits unless you want to loose your money.Thanks

This company has harassed me after I finished paying my dental office directly because this company over charged me and the people calling me over and over for money have a strong accent so they are most likely not from the U.S please be aware of these scammers and don't do business with them. I had to close out my bank info so they could not take out any more money.

I had to hire a whole new front desk staff after the pandemic which was rough on my business. Having to retrain a whole set of people on collections, our payment processing system, and cash handling is just too much…especially when I was trying to get my practice back on track and get some money coming in. That's why I chose Denefits right away when I heard how their team handles all collections, payment processing, and even offered training for my front desk staff on how to use their system. It was beyond convenient and now I even get to finance more customers than before. I highly recommend them.

I had a customer who wasn't paying, Denefits did not pursue collections. They just told me to stop providing services. They took the initial payment for themselves and I got nothing! They do not even guarantee it like they sold me on their plan. They are no help and now my log in email is even no longer recognized!

Denefits has really changed the way we offer financing in our office. We have been them a little over a year now, and yes there have been some bumps but boy did they help us when needed. We just got our claims paid from their guarantee program (not that we had that many, but every bit helps!) and the process couldn't be easier. We had one declined, but that was our fault for not getting a copy of the patients ID - understandable! Keep up the great work Denefits! I'll continue to sing your praises and send my colleagues your way!

Denefits has really changed my perspective on financing. I no longer have to deal with collection side of my practice and my OM thanks me for this all the time! We get to really focus on our patients treatment and flexible payment options. I can't thank Denefits enough for the service they are providing to my company and our community!

Horrible loan process they will charge you $100's to borrow from them for a procedure you might need and are sick and helpless. Basically preying on the poor and sick, charged me over $300 to borrow from them. Dont ever use this company and its sad they will use there employees who you obviously see are not from this country and work for them to boost there reviews which is a conflict of interest, very untrustworthy tactics. Ive heard so many horror stories about this company. If your going to borrow money talk to a family member borrow from them setup a payment plan and even pay them interest but dont use this company and end up paying over 25% more of what you borrowed from them. There basically robbing people

Denefits has really helped our business grow with their payment plans software. Here in Saratoga Springs, NY, we have a smaller community but a lot of visitors so having this option was imperative for our office. You don't have to be a resident of the town to be a patient. Things happen and when you are on vacation, sometimes those extra funds just are not available. For our office, we just ensure to get proper identification and proof of income. I can honestly say, without Denefits our little office would not be able to be open 6 days a week or be closed during the towns slow season. We still get payments during our closures! Denefits is top notch for us and we are happy to spread the word!

I have spoken to someone on three different occasions about changing my due date, I was told that this would be fine, the date was never changed, they tried to take money out on the original date, two days later the full amount was in the account they took out 55.00, and said that I was over due no one notified me or anything. Going back to the date change, six weeks later I was told that it would be a fee to change my date, then I asked why is the amount hire than the contract states, I was told that there is a 3% bank fee, this was not noted on the contract, they try to over talk and bully you also... 1 Star is too many.

I was recently blindsided by the need for a dental implant but I didn't have the $4K to complete the process. Denefits saved me! The application process was super easy and I didn't have to worry about a credit check. A huge weight of worry was taken off of my shoulders! Thank you, Denefits!

We were late one day and were hit with a late $25 fee. Not a good company who works with you. I had called the day of the due date and after three days or supposed research, they came back with a decline. This company hits hard with Kate fees. Be careful.

They make up any number of excuses for not paying and not being responsible for payments that patients don't make. Costumer support is the worst and everyone is trained to lie and make excuses in such a way to avoid the responsibilities and not to pay what was promised during the contract!

I called them to cancel my contract and was told only the doctors office could do this. So I called the doctors office and was promised that they would contract them. This all happened on a Tuesday by Friday they still took the money out my account and when I called them about this was told the doctors office never contacted them. I had to wait until Monday to call the doctors office who informed me they had contracted Denefits the same day I called them. When I called Denefits they said I was lying and still refused to refund my money. After spending 4 hours on the phone back and forth between the doctors office and Denefits the doctors office finally promised to refund my money. This company is a bunch of thieves and scammers. DON'T DO BUSINESS WITH THESE CRIMINALS!

In February, I was trying to make a payment on their new patient portal. I hit one "make payment" and button and the company charged my debit card for my ENTIRE balance. There was no confirmation screen, or anything, it was a one button misleading transaction. I called them immediately explained what had happen and they refused to do anything about it. They claimed it was impossible and that they were keeping the money. I begged and pleaded, offered to pay more money that what I was originally making a payment for, expressed to them what position this was putting me in and they STILL refused to do anything. It was later revealed to me by a Denefits team member, they could have helped me from the beginning if they wanted to. They just refused. I made a claim a bank with claiming the charge was unintended and that Denefits knew this and were keeping the funding anyway. I asked for screen shots of my transaction or a video. In response to this, they sent the banks screen shots they manufactured of my transaction and were not actually from my transaction. I knew right away these weren't' from transaction. Asked repeatedly if these screenshot were of my real time transaction or if they created them. They NEVER gave me a straight answer. My suspicions were later confirmed by a a more senior member of their team. They sent the bank MANUFACTURED screenshots as if they were of my own experience. Amazingly deceptive. These also showed nothing about what the actual screen looked like or the payment option buttons. I spent a month trying to work with them and get answers but they just kept refusing to answer questions and pushing me off saying"there is nothing we can do". So, with the deceptive information, the bank reversed my claim and again the money was taken unexpectedly out of my account. Right int he middle of a pandemic I remind you. After this, I told them my plan to go public with this information and my story. A nice woman then tried to actually help me get some funding back but at that point it was too. She also confirmed they COULD HAVE DONE THIS FROM THE BEGINNING... and none of this needed to happen The money had already been taken out, and they couldn't give any real time line for when I could receive any of the money. So I decided to just let them keep their precious money and I would let the public know about their deceptive practices. I have documentation to prove everything I wrote here. BEWARE BEFORE YOU DO ANY BUSINESS WITH THIS COMPANY.

1 star is definitely too much for them! I have never been late. My payment was due on the 15th. I called them 2 weeks in advance to give them my HSA card to have my payment charged and told them the money wouldn't be available until the next day. The 16th. One Day later! On the 15th they attempted to charge my HSA and payment was declined. They started off that morning of the 15th with an email at 7am letting me know my payment was declined and to call immediately to make a payment. By 9am the company called and sent me a text message. Mind you the payment was not late. And I had given them advance notice the money would not be available till the 16th so this is an error on their end not mine. I responded to the text stating the money will be there the 16th (next day). Person texting was rude and said there will be a $25.00 late fee. I said 'whatever the money will still not be there till tomorrow' she/he continued to text me. I told them to stop harassing me and blocked the number. The payment went through the next day (they made sure to include the late fee). I must be their only customer if they get so stressed over a payment that wasn't even technically late. I have NEVER had a company Email, text, call all within hours ever. This company is so unethical and I will NEVER do business with them or recommend to anyone. This are discussing place and should not be in business. Most unethical company EVER! Bunch of SCAMMERS!