• Designer-Discreet

Designer-Discreet

Overview

Designer-Discreet has a rating of 4.32 stars from 382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Designer-Discreet most frequently mention customer service, western union, and dust bag. Designer-Discreet ranks 2nd among Fashion Blogs sites.

  • Service
    52
  • Value
    49
  • Shipping
    51
  • Returns
    26
  • Quality
    51
184
See all photos

What reviewers want you to know

Positive highlights

  • The quality is perfect and even the box it comes in with dust bag.

Critical highlights

  • When I contacted customer service they said I can have it repaired but have to pay for shipping both ways.
How would you rate Designer-Discreet?
Top Positive Review

“Impressive customer service”

Karatu K.
6/28/22

I had a wonderful experience with Designers discreet. I will start with customers service, when you message them on live chat a person answer your queries question promptly and with full product knowledge which makes it easy for customer to choose what they are actually looking for. I ordered a Gucci wallet that I received in good condition and in the time frame promised, also the transactions was very smooth highly recommended

Top Critical Review

“EXPENSIVE LESSON!”

marcy i.
2/5/21

I did all the proper research on this company and I'm fairly certain I got scammed. Sent them $912 and now all I'm getting is excuses as to why my order has not shipped. They were OVER AND ABOVE RESPONSIVE getting back to me until they got my money transfer and now I hear NOTHING! Its so upsetting, I work hard for my money and I feel like I just threw it away! I would not order from this company! Pretty sure all the positive reviews are erroneous.

Reviews (382)

Rating

Timeframe

Other

Reviews that mention popular keywords

dust bag (13) customer service (88)
Thumbnail of user karatuk
1 review
0 helpful votes
June 28th, 2022

I had a wonderful experience with Designers discreet. I will start with customers service, when you message them on live chat a person answer your queries question promptly and with full product knowledge which makes it easy for customer to choose what they are actually looking for. I ordered a Gucci wallet that I received in good condition and in the time frame promised, also the transactions was very smooth highly recommended

Thumbnail of user marcyi4
2 reviews
19 helpful votes
February 5th, 2021

I did all the proper research on this company and I'm fairly certain I got scammed. Sent them $912 and now all I'm getting is excuses as to why my order has not shipped. They were OVER AND ABOVE RESPONSIVE getting back to me until they got my money transfer and now I hear NOTHING! Its so upsetting, I work hard for my money and I feel like I just threw it away! I would not order from this company! Pretty sure all the positive reviews are erroneous.

Tip for consumers:
Beware you wont get any products! Its a scam

Products used:
I have yet to receive any products

Service
Value
Shipping
Returns
Quality
Thumbnail of user luxuryl8
1 review
19 helpful votes
March 8th, 2020

This is the real deal! I bought a YSL Sac de jour in a smaller size of an authentic I already own. I recommend the croc embossed leather in black it is a mirror image of the original leather. It is nearly identical in every other detail as well. The bag did have an incredibly strong chemical smell but after a few days it dissipated. This was my very first rep purchase and I'm so glad I went with DD on recommendation from The Purse Queen. I'm already planning my next order!

Thumbnail of user lornap45
1 review
0 helpful votes
November 25th, 2021
• Updated review

Received both items in great condition 8 months later. It took a long time to finally arrive but I am very pleased with the quality..

Products used:
Bag and shoe

Service
Value
Shipping
Quality
Never Received Purchases
August 5th, 2021
• Previous review

I ordered a shoe and a bag and immediately they were responding with payment information. After paying they ask about shoe size and sent confirmation. After two weeks they sent a tracking number that could not be tracked. It's been 5 months now and I never received and they stopped answering emails. Its August 2021. 700usd down the drain. I will change if I receive items

Tip for consumers:
Do not buy. Wasted 700usd

Products used:
None never arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user kt264
1 review
1 helpful vote
March 21st, 2022

I had the most pleasant shopping experience with designer discreet. Yes I had some nerves but I decided to take the plunge and order a Dior book tote bag. I had communication with Lily the whole way through. From when they received my payment my bag was shipped 3 days later. I live in Australia and within 5 business days it arrived. The bag is BEAUTIFUL and the quality is impeccable! My expectations have been exceeded and I am so so happy with my bag. I could not recommend them more!

Products used:
Bag

Service
Value
Shipping
Returns
Quality
Thumbnail of user nadas19
1 review
2 helpful votes
January 12th, 2021

I bought myself a medium college YSL bag after browsing the website for a while and reading the reviews and I'm so glad I did that. Emily is such a friendly seller and she responded to all my questions in a prompt time. The bag is amazing, same spics like original, weight, high, depth, width. The leather is soft as the auth. I'm so happy with my purchase.

Service
Value
Shipping
Quality
Thumbnail of user lizk133
1 review
17 helpful votes
September 5th, 2020

This was my first time ordering from Designer Discreet. Great selection of current and classic handbags. Great line of communication opened immediately by customer support (thank you Emily)
Order arrived in good time. Delighted with my bag. Quality exceeded expectation. Honestly delighted.

Thumbnail of user fifis4
1 review
0 helpful votes
January 7th, 2022

Excellent customer service, equally excellent quality products. I've ordered a fair few times with designer discreet and each time I've been very happy with my purchases.

They always arrive quicker than expected, with constant regular communication from the team.
Payments are safe, secure and I've never had any issues.

Cannot recommend designer discreet enough!

Products used:
Bags

Service
Value
Shipping
Quality
Thumbnail of user pumpkink
1 review
4 helpful votes
December 9th, 2020

I've orders tons of stuff over the years but quality has declined. Gucci slides look fake as do Chanel (don't fit properly). I was very specific about measurements of the large Chanel Deauville I ordered. Plus it's a standard size. They sent small and told me I should be thankful. No returns or refunds. I'm out USD 1000.

Tip for consumers:
Find other sellers who are more careful.

Products used:
Ordered bag and 2 pairs of shoes.

Service
Thumbnail of user vs168
1 review
20 helpful votes
January 18th, 2020

Absolutely thrilled with my purchase. Took a minute to confirm my size (which was on me) and to dispatch. Once they shipped they arrived in Canada in under a week. Entire process was just short of 3 weeks and would have been quicker if I was confident on what size to order. They are stunning quality, and came with a shopping bag, box and dust bag. They fit perfectly true to size. I am a true size 7 and ordered EU 38. I am over the moon with this purchase and will definitely be back! Came with a bonus LV coin purse which I'm now using as a business card holder!

Thumbnail of user halynak2
1 review
3 helpful votes
February 22nd, 2022

It was first time i was buying bag like this, i own few authentic ones. I was quite scared, becasue it was not so cheap for fake bag and also it was China. I was waiting almost 2 moths since pacing my order - but it was worth it! Bag is 1:1, quality is amazing, leather is hard and thick. Print perfectly match with orginal. Many carefully done details. All came in orginal box, bag and cards inside. I am more than happy, can fully recommend.

Thumbnail of user yuyah
1 review
3 helpful votes
May 14th, 2017

The LV bag I bought from Designer Discreet is getting "patination"! They're that good and skilled! Ask them tons of questions they'll come back to you once they're available, be patient. Delivery was very fast too and the packaging was neat, a very satisfied costumer here. Would be coming back for more

Thumbnail of user laurac1522
1 review
2 helpful votes
March 21st, 2021

I have purchased several purses and wallets and honestly, love them all. The quality is outstanding and look and feel authentic. They come with boxes, cover bags and often gift bags. I usually keep them for myself but occasionally give one to my daughter. I completely recommend them.

Tip for consumers:
Their website is slow when viewing the product options but be patient there are several great deals

Products used:
Purses and wallets

Service
Value
Shipping
Quality
Thumbnail of user karab116
2 reviews
1 helpful vote
September 20th, 2021

I purchased the YSL medium Niki and the bag is absolutely gorgeous. I was blown away by the quality of the bag and it comes with a dust bag, YSL shopping bag, tags, and authentication cards. I would swear everything came straight from the Saint Laurent boutique! I cannot wait to place another order. Shipping was lightening fast and the customer service team is extremely responsive over email and provides clear instructions and tracking numbers.

Products used:
purse

Service
Value
Shipping
Quality
Thumbnail of user minxj
1 review
19 helpful votes
September 19th, 2017

Both my bags arrived, the gucci dionysus was really nice. But the LV capucines, quality seems quite low for the price of over $500! Some loose threading... did not come with a strap when the authentic always does. Not happy about this at all... on top of that, I have been messaging Emily on her we chat... NO RESPONSE! Now I'm worried because I'm expecting another bag, have not received tracking for over a week now and again Emily is not responding to my messages.

Emily pls respond to messages, I have spent too much hard earned money for you to not be responding to my messages!

To be honest, I'm pretty sure there are sellers out there with similar or better quality for less money... designer discreet is most definitely not 1:1 this is my second order and the first order also had issues...

Thumbnail of user alicias233
1 review
13 helpful votes
August 2nd, 2020

I received my order of the Micro Pochette in the khaki colorway in only 2 weeks! It was carefully packaged with great attention to detail. I' m so happy with my purchase! The quality and craftsmanship are far beyond anything I have purchased from similar sites! And I have never had better customer service. They work with you every step of the way. I'm already planning my next purchase!

Thumbnail of user samirab6
1 review
13 helpful votes
October 5th, 2020

I received my Pochette from Designer Descreet, So in love. I had to wait a whole ( 12 days) but worth the waiting. Everything went smooth, and I had email contact with Emily all the time, she was so helpful. The Metis is really autentic, since I have a original one as well, the only different I can see is that the leather is not as shiny as the original, maybe it will get more similar after use, otherwise. Its mirror like. I eill definately buy more from DD, already saving for my new purchase. Thank you.

Thumbnail of user lilyy7
1 review
18 helpful votes
January 26th, 2018

Dont get fooled by all the good reviews, I was fooled by that and after I sent the money, received a very horrible quality bag, crumble leather and marks inside, upon asking them to return. Here is what they told you:

When you wear it no one will take your bag to check it.If you wear it confidently, noone will notice. - surprised number 1.

And here are the rules which they NEVER mentioned on their site:
1: keep bags and packaging are intact!
2: make sure you do not use the bag!
3: please be responsible for shipping back and forth!
4: please make sure that the process of sending bags will not be crushed!
5: because China is a more stringent import control of the country, if being tax, you need to be responsible for(In order to avoid the tax, please mark the parcel as a 20 dollars gift. If Chinese customs collect tax, you need to pay it.! And not necessarily will the bag get through the Chinese customs! Because it is replica.
The bag can also be CONFISCATED by Chinese customs.

Surprise number 2!
If you want to try your luck, please spend money with them. Highly doubt the positive reviews.

And the reviews about the customer service, all are lies.

Will never trust these chinese rubbish companies again.

Thumbnail of user ashleym612
1 review
14 helpful votes
April 29th, 2020

I just received my Gucci marmont bag. It's took 26 days to arrive which is great given the current pandemic. This is my 3rd order from DD in the last 2 years. Every product I have received has been honestly amazing. I have ordered from other Chinese websites (dhgate) and there is no comparison to the quality of DD. Yes you pay more, but you are paying for an exact replica of the original. I have been doing a lot of research on designer bag authentication and you literally can not tell the difference between these bags and the "real thing"

Thumbnail of user johnv1355
1 review
0 helpful votes
October 8th, 2021

My first order exceeded my expectations. I ordered two more purses. Very good products and sincerely costumer service

Service
Value
Shipping
Returns
Quality
Thumbnail of user sw636
1 review
0 helpful votes
March 22nd, 2021

Excellent quality and stylish bag. The packaging was exactly has pictured and the bag was very carefully wrapped. The staff are good with communication through email and provide a tracking number as soon as the order is shipped – I received my bag about 3 weeks after placing my order. I would highly recommend!

Thumbnail of user di163
1 review
10 helpful votes
August 31st, 2020

I purchased 6 bags so far and I can't believe the quality it's exactly the same as the original, I own a real LV and I can say there is absolutely NO difference.
I honestly can't believe it's a replica.
My heart jump out of my chest every time when I receive my order for the amazing leather finishing metal wear and even the stitches of my brand new bag I'm addicted to designer discreet.
Attached my latest purchase

Tip for consumers:
Don’t buy from other sites I tried another site once and I regret it !
Designer discreet your go to website for the most amazing quality.
And great customer service
Crystal is the best and I’m sure they are all great too

Service
Value
Shipping
Quality
Thumbnail of user sharlettleo
7 reviews
14 helpful votes
April 27th, 2017

Update on previous review! Let me start off by saying I am very critical, so this bag is far from perfect to me. But I own several authentic LV bags. I read several reviews that said this site had counter quality meaning you can't tell the replica from the authentic but you definitely can tell the difference. Everything is perfect on the bag except the color of the canvas is slightly off. Overall I am happy and will be carrying it.

Thumbnail of user vanessan93
1 review
0 helpful votes
March 20th, 2021

Not a scam. The bag looks perfect and authentic. I love it. Shipping was fast as well. Will order more in the future.

Products used:
Bag

Service
Value
Shipping
Quality
Thumbnail of user jaynea37
2 reviews
0 helpful votes
May 14th, 2021

Super fast ordering process followed by prompt delivery. What else could a buyer want! Oh, the Gucci boots I ordered were perfect too!

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user designerd1
Designer D.

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