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    Designer-Discreet.ru

Designer-Discreet.ru

375 reviews

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Trustpilot
4.9 / 5
Corporate Values

Overview

Designer-Discreet.ru has a consumer rating of 4.31 stars from 375 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Designer-Discreet.ru most frequently mention customer service, western union and high quality. Designer-Discreet.ru ranks 2nd among Fashion Blogs sites.

  • Service
    49
  • Value
    46
  • Shipping
    48
  • Returns
    23
  • Quality
    48
Positive reviews (last 12 months): 92.6%
Positive
50
Neutral
0
Negative
4
View ratings trends
197
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What reviewers want you to know

Positive highlights

  • The quality is perfect and even the box it comes in with dust bag.

Critical highlights

  • When I contacted customer service they said I can have it repaired but have to pay for shipping both ways.
How would you rate Designer-Discreet.ru?
Top Positive Review

“Gorgeous!”

Luxury L.
3/8/20

This is the real deal! I bought a YSL Sac de jour in a smaller size of an authentic I already own. I recommend the croc embossed leather in black it is a mirror image of the original leather. It is nearly identical in every other detail as well. The bag did have an incredibly strong chemical smell but after a few days it dissipated. This was my very first rep purchase and I'm so glad I went with DD on recommendation from The Purse Queen. I'm already planning my next order!

See positive reviews
Top Critical Review

“EXPENSIVE LESSON!”

marcy i.
2/5/21

I did all the proper research on this company and I'm fairly certain I got scammed. Sent them $912 and now all I'm getting is excuses as to why my order has not shipped. They were OVER AND ABOVE RESPONSIVE getting back to me until they got my money transfer and now I hear NOTHING! Its so upsetting, I work hard for my money and I feel like I just threw it away! I would not order from this company! Pretty sure all the positive reviews are erroneous.

See critical reviews

Reviews (375)

Rating

Timeframe

Other

Reviews that mention popular keywords

dust bag (12) customer service (73)
luxuryl8
1 review
17 helpful votes
March 8th, 2020

This is the real deal! I bought a YSL Sac de jour in a smaller size of an authentic I already own. I recommend the croc embossed leather in black it is a mirror image of the original leather. It is nearly identical in every other detail as well. The bag did have an incredibly strong chemical smell but after a few days it dissipated. This was my very first rep purchase and I'm so glad I went with DD on recommendation from The Purse Queen. I'm already planning my next order!

nadas19
1 review
0 helpful votes
January 12th, 2021

I bought myself a medium college YSL bag after browsing the website for a while and reading the reviews and I'm so glad I did that. Emily is such a friendly seller and she responded to all my questions in a prompt time. The bag is amazing, same spics like original, weight, high, depth, width. The leather is soft as the auth. I'm so happy with my purchase.

Service
Value
Shipping
Quality
grasellal
1 review
23 helpful votes
September 8th, 2017

I ordered a Gucci Marmont and Gucci Dionysus. I must say that the Dionysus was good but the Marmont one has a lot of defects! Glue coming off. The handles are not sewn properly as well as the sides of the bags which keep it together has a couple of loose threads. I messaged Emily and all she told me that the few loosely sewn stitches will not affect on how I use my bag. I suppose I expected for it to be at-least well made considering the price of 445 USD. Will not order again and learned my lesson not to trust easily.

di163
1 review
10 helpful votes
August 31st, 2020

I purchased 6 bags so far and I can't believe the quality it's exactly the same as the original, I own a real LV and I can say there is absolutely NO difference.
I honestly can't believe it's a replica.
My heart jump out of my chest every time when I receive my order for the amazing leather finishing metal wear and even the stitches of my brand new bag I'm addicted to designer discreet.
Attached my latest purchase

Tip for consumers:
Don’t buy from other sites I tried another site once and I regret it !
Designer discreet your go to website for the most amazing quality.
And great customer service
Crystal is the best and I’m sure they are all great too

Service
Value
Shipping
Quality
na109
1 review
10 helpful votes
July 21st, 2020

Overall I'm really pleased with my purchase. I'd read some scary reviews (albeit after purchasing a Sac De Jour bag) which had be panicked. I then got an email saying they had sold out of the bag I wanted, and offered to send me something else. I'd seen reviews that this could happen and they don't give you your money bag. I replied saying that I only wanted the bag I'd selected and that if they couldn't send it, I'd like a refund. The next day they responded saying they were making more in production so I would receive this. It was a few days extra waiting.

However, after worrying and the slightly delay, when the bag arrived I was really pleased. It looks like the real thing, great quality and comes with all of the components. I have a mix of real and fake bags so I'm pleased with this. Will order again.

mariek184
1 review
0 helpful votes
November 4th, 2020

I was pleasantly surprised with the high quality handbag which I received. Also the service was excellent from the beginning till the end. Because it was the first time I placed and order, I was a little anxious. However, as the person who looked after my order was always polite and kind, it turned out to be a really nice online shopping experience. Highly recommended!

marcyi4
2 reviews
6 helpful votes
February 5th, 2021

I did all the proper research on this company and I'm fairly certain I got scammed. Sent them $912 and now all I'm getting is excuses as to why my order has not shipped. They were OVER AND ABOVE RESPONSIVE getting back to me until they got my money transfer and now I hear NOTHING! Its so upsetting, I work hard for my money and I feel like I just threw it away! I would not order from this company! Pretty sure all the positive reviews are erroneous.

Tip for consumers:
Beware you wont get any products! Its a scam

Products used:
I have yet to receive any products

Service
Value
Shipping
Returns
Quality
pumpkink
1 review
0 helpful votes
December 9th, 2020

I've orders tons of stuff over the years but quality has declined. Gucci slides look fake as do Chanel (don't fit properly). I was very specific about measurements of the large Chanel Deauville I ordered. Plus it's a standard size. They sent small and told me I should be thankful. No returns or refunds. I'm out USD 1000.

Tip for consumers:
Find other sellers who are more careful.

Products used:
Ordered bag and 2 pairs of shoes.

Service
alicias233
1 review
12 helpful votes
August 2nd, 2020

I received my order of the Micro Pochette in the khaki colorway in only 2 weeks! It was carefully packaged with great attention to detail. I' m so happy with my purchase! The quality and craftsmanship are far beyond anything I have purchased from similar sites! And I have never had better customer service. They work with you every step of the way. I'm already planning my next purchase!

sadiar2
2 reviews
12 helpful votes
December 21st, 2019

I have been a victim of bait and switch by DD, ever since I started ordering from Mirror Reps, things have been better. They have native english customer service AND they are cheaper, here are some price comparisons of my orders(DD vs Mirror Reps):

Pochette Metis: $419 vs $255
Chanel Classic Flap: Don't sell vs $350
Neverfull: $350 vs $250
Gcci Marmont: $419 vs $265

Just google "Mirror Reps" to find them.

lizk133
1 review
15 helpful votes
September 5th, 2020

This was my first time ordering from Designer Discreet. Great selection of current and classic handbags. Great line of communication opened immediately by customer support (thank you Emily)
Order arrived in good time. Delighted with my bag. Quality exceeded expectation. Honestly delighted.

samirab6
1 review
12 helpful votes
October 5th, 2020

I received my Pochette from Designer Descreet, So in love. I had to wait a whole ( 12 days) but worth the waiting. Everything went smooth, and I had email contact with Emily all the time, she was so helpful. The Metis is really autentic, since I have a original one as well, the only different I can see is that the leather is not as shiny as the original, maybe it will get more similar after use, otherwise. Its mirror like. I eill definately buy more from DD, already saving for my new purchase. Thank you.

anns684
2 reviews
7 helpful votes
July 20th, 2020

So this is how it goes w them: Placed order which after months never arrives at customs. My fault. No, it's not my fault it's EMS's fault. You buy a new one 1/2 off. No, I'm not repaying for something I've already paid for. After months of back and forth emails they finally agree to resend my item albeit I paid for it to be shipped through DHL.

6 months later the item finally arrives. Imagine my disappointment when I see how off the coloring is. I email them to let them know. I didn't ask for a replacement or my money back. I specifically say to them this is going straight in the trash. Their response film is removed (which it didn't come w) we don't know if you wore it or not. You took to long to email us. Apparently, three days after receiving the item is too long. Sorry, I was out of town. Again, not sure what that has to do with anything.

Honestly, I just wanted to let them know in case you know maybe that wanted to start sourcing this item from a different manufacturer. Obviously, they don't care. And do you see a pattern here nothing is there fault (it's usually yours no matter whose fault it maybe be) & deny, deny. Once they have your money it's as good as gone. If there are any issues do not expect them to fix. Don't expect a refund. Save yourself the headache and buy from someone else!

I included photos - seeing is believing. There's: very orange looking in-person & missing the brown edges. The authentic version: more of a chocolate brown with distinct edges to give it a worn-in look.

lornap45
1 review
0 helpful votes
November 25th, 2021
• Updated review

Received both items in great condition 8 months later. It took a long time to finally arrive but I am very pleased with the quality..

Products used:
Bag and shoe

Service
Value
Shipping
Quality
Never Received Purchases
August 5th, 2021
• Previous review

I ordered a shoe and a bag and immediately they were responding with payment information. After paying they ask about shoe size and sent confirmation. After two weeks they sent a tracking number that could not be tracked. It's been 5 months now and I never received and they stopped answering emails. Its August 2021. 700usd down the drain. I will change if I receive items

Tip for consumers:
Do not buy. Wasted 700usd

Products used:
None never arrived

Service
Value
Shipping
Returns
Quality
jacquelinek127
1 review
1 helpful vote
October 19th, 2020

Ordered from DD and was at first skeptical but now that I've received my LV purse I'm so glad that I did. The purse is perfect and they also sent me a coin wallet as a bonus. It goes perfect with my LV scarf and I couldn't be happier. Thank you DD and thank you Crystal for the amazing customer service. I will definitely be ordering more from here.

minxj
1 review
17 helpful votes
September 19th, 2017

Both my bags arrived, the gucci dionysus was really nice. But the LV capucines, quality seems quite low for the price of over $500! Some loose threading... did not come with a strap when the authentic always does. Not happy about this at all... on top of that, I have been messaging Emily on her we chat... NO RESPONSE! Now I'm worried because I'm expecting another bag, have not received tracking for over a week now and again Emily is not responding to my messages.

Emily pls respond to messages, I have spent too much hard earned money for you to not be responding to my messages!

To be honest, I'm pretty sure there are sellers out there with similar or better quality for less money... designer discreet is most definitely not 1:1 this is my second order and the first order also had issues...

janax1
1 review
12 helpful votes
August 2nd, 2020

This is my first time purchasing a replica online, and I must say, I'm always hesitant about transferring money to unfamiliar businesses; however, I must say, rest assure that DD is legitimate, professional, and their product is TOP NOTCH. The purse that I bought looks EXACTLY like my real Dior! It's very very difficult to spot the differences between them. I'm actually truly amazed and pleased. Looking forward to doing business with them again.

kevina1380
1 review
0 helpful votes
December 23rd, 2021

Very quick to respond to queries, delivery was slightly later than stated on the listing but not a problem, great price and service overall.

elisem57
1 review
10 helpful votes
May 26th, 2020

I ordered the Bottega Veneta on the chain pouch bag. I am more than happy with the bag! The quality is amazing and it looks just perfect. Shipping was so quick too and Designer Discreet were very professional and quick to reply via email. Before ordering the bag I was actually a little hesitant to order a replica bag as I have never had a replica bag. Although, I am so happy I went ahead with my order and will definitely be ordering more products! Top quality!

Tip for consumers:
So happy with my purchase :) I highly recommend Designer Discreet.

Products used:
Bottega Veneta On The Chain Pouch in White

Service
Value
Shipping
Returns
Quality
karyssad1
2 reviews
19 helpful votes
March 31st, 2020

I have read great reviews. But mine is not I purchased the rolex watch omg it's so cheap the clasp doesn't work it jingles like aluminum... the Gucci belt smells and looks like plastic. This company refuses to do anything about it. This is post Coronavirus so maybe that's why they sent junk

ashleym612
1 review
13 helpful votes
April 29th, 2020

I just received my Gucci marmont bag. It's took 26 days to arrive which is great given the current pandemic. This is my 3rd order from DD in the last 2 years. Every product I have received has been honestly amazing. I have ordered from other Chinese websites (dhgate) and there is no comparison to the quality of DD. Yes you pay more, but you are paying for an exact replica of the original. I have been doing a lot of research on designer bag authentication and you literally can not tell the difference between these bags and the "real thing"

laurac1522
1 review
0 helpful votes
March 21st, 2021

I have purchased several purses and wallets and honestly, love them all. The quality is outstanding and look and feel authentic. They come with boxes, cover bags and often gift bags. I usually keep them for myself but occasionally give one to my daughter. I completely recommend them.

Tip for consumers:
Their website is slow when viewing the product options but be patient there are several great deals

Products used:
Purses and wallets

Service
Value
Shipping
Quality
carinee2
1 review
5 helpful votes
February 21st, 2021
Verified purchase

Please take your time to read bad reviews also they have bad and good reviews search for the bad reviews before you send your money. They're stealing people money you won't receive your items. Please Beware

veronicac226
1 review
8 helpful votes
July 29th, 2020

I love my new shoes they are gorgeous. You even included the dust bag. They are sexy and beautiful. You do quality work and I look forward to buying MANY more pair from you. Thank you very much for your wonderful customer service and for making sure they arrived before my big day!

def6
1 review
9 helpful votes
February 25th, 2020

Pure Fraud. Took nearly US$800 sent via Western Union. Never shipped anything. Stopped responding to my emails.

Q&A (117)

Answer:

Lauren you should call your bank and ask them if the wire went through. I had to wait 4 weeks for my payment to arrive. It was a bank issue. They shipped once my payment was deposited into their account. The bag and wallet I got are beautiful though so it was worth the wait. I am planning on using Western Union in the future so it is an immediate payment.

By Renee L.
See more answers (5)
Answer:

Bagvalley is fake and related to pursevalley.cn which has very bad reviews if you haven't looked into them. They are also indeed stealing our pictures. Feel free to contact us with any other questions.

By Designer D.,
See more answers (5)
Answer:

Hi Jen please let me know if you still did not receive your tracking #. Sometimes an error is made in communication. Let us know who you were communicating with and we will reprimand them. We are truly sorry for the inconvenience. :)

By Designer D.,
See more answers (4)
Answer:

Today makes it exactly 20 days since I made a payment and my order hasn't even been shipped... they keep telling me every time that in 2 days it will be ready... please anyone who value their money id advise to never try order from them

By kazeem o.
See more answers (4)
Answer:

Hi Zoella, our customer service does not work on Sundays in China hence why you didn't get a response. Please rest assured your order is processing.

By Designer D.,
See more answers (2)
Answer:

Hi dear if you want to receive an order status update please contact our customer service through wechat or email. Sitejabber does not inform us of questions so we cannot give up to the minute responses on here. :)

By Designer D.,
See more answers (2)
Answer:

Hello H. H you do not need to shop with us if you feel uncomfortable. We are honest & transparent with our clients regarding payment procedures and do not pressure people who are uncomfortable into buying since already receive hundreds of orders weekly from happy & satisfied clients. If you would like to pay with credit card we suggest you purchase an authentic bag for full price.

By Designer D.,
See more answers (2)

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Visit our new website www.designer-discreet.ru for all your favorite designer brands at amazing prices!

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Designer D.

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