• Direct Football Tickets

Direct Football Tickets

Overview

Direct Football Tickets has a rating of 4.09 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. Direct Football Tickets ranks 21st among Sports Tickets sites.

  • Service
    5
  • Value
    5
  • Shipping
    5
  • Returns
    3
  • Quality
    5
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What reviewers want you to know

Positive highlights

  • Got them 2 days prior the match, time enough to visit the city with no worries.

Critical highlights

No critical highlights yet

How would you rate Direct Football Tickets?
Top Positive Review

“FA Cup Final.”

BRIAN M.
5/18/21

I bouth tickets for the FA CUP FINAL. Overall an excellent service. Tickets arrived on time and I will deffo buy from them again. Highly recommended.

Top Critical Review

“No Refund on postponed match”

Ryan W.
1/17/21

I bought 3 tickets last year for March 7/8th inter milan match. Due to coronavirus outbreak the season stopped and matches never got played. But instead of refunding me my money on the tickets. They responded with "we dont refund postponed matches". Conning company and had me out of £100 worth of tickets for a match that never played. DONT USE THIS COMPANY!

Reviews (26)

Rating

Timeframe

Other

Reviews that mention popular keywords

2 days (3)
Thumbnail of user brianm2162
1 review
0 helpful votes
May 18th, 2021

I bouth tickets for the FA CUP FINAL. Overall an excellent service. Tickets arrived on time and I will deffo buy from them again. Highly recommended.

Tip for consumers:
Buy with confidence

Service
Value
Shipping
Quality
Thumbnail of user trishamn
16 reviews
1 helpful vote
January 10th, 2021

I ordered four tickets in FootballTicket.net. Their service was great enough. They keep me updated all the time by mail and phone call and provided the tickets timely. It was just amazing.

Thumbnail of user sabrinak49
1 review
0 helpful votes
March 3rd, 2020

I ordered two tickets on the same day of the game and were sent out electronically. I think will use them again

Thumbnail of user anav70
1 review
1 helpful vote
April 10th, 2019

The tickets arrived in the mentioned time, great seats and amazing game. Will definitely by from them again.

Thumbnail of user ryanw529
1 review
0 helpful votes
January 17th, 2021

I bought 3 tickets last year for March 7/8th inter milan match. Due to coronavirus outbreak the season stopped and matches never got played. But instead of refunding me my money on the tickets. They responded with "we dont refund postponed matches". Conning company and had me out of £100 worth of tickets for a match that never played.
DONT USE THIS COMPANY!

Service
Value
Shipping
Returns
Quality
Thumbnail of user pierrec18
3 reviews
1 helpful vote
January 20th, 2018

Bought tickets for Liverpool game. Got them 2 days prior the match, time enough to visit the city with no worries.
Was a little nervous as it was my first time booking tickets online but all gone smoothly. Reliable and trustworthy.
We really appreciate your support. Thanks you very much.

Thumbnail of user melb117
1 review
0 helpful votes
September 20th, 2020

J ai commandé 2 places pour mon fils et mon mari. Je me suis faite avoir le match est tombé en plein confinement. J ai perdu 285 euros je n ai aucune réponse du service client ni aucun remboursement c est inadmissible! Surtout ne pas commander chez eux.

Thumbnail of user marcm79
1 review
0 helpful votes
January 18th, 2018

Just wanted to thank Lia from Customer support department.

Very friendly and always pleased to help. Got the tickets on time. Will book again for our next trip

Mark

Thumbnail of user roxanaa16
1 review
0 helpful votes
March 12th, 2020

They don t respect their own terms and conditions.If anything goes wrong they do not refound orders.

Thumbnail of user joec245
1 review
0 helpful votes
February 1st, 2018

Bought some tickets for Barcelona - Madrid last Christmas and everything went as expected. The tickets were waiting for us in the hotel, and we even got upgraded seats. Good experience, recommended.

Service
Value
Shipping
Returns
Quality
Thumbnail of user younest7
1 review
0 helpful votes
January 29th, 2018

Viajamos a Barcelona para ver al Barça, al llegar al hotel ya nos estaban esperando las entradas. Rápido, seguro y buen precio. Repetiremos si se presenta la ocasión

Thumbnail of user davidp434
1 review
1 helpful vote
January 29th, 2018

Thank you! Weve received upgraded seats for free for Juventus vs Barcelona so was even better than expected. Everything was perfect.

Thumbnail of user kl591
1 review
0 helpful votes
October 13th, 2017

After some previous bad experiences I can only say Ive finally found a trustworthy website where I can buy my tickets (great prices as well!). They took away all my concerns at the first call. 5 * specially to Simon!

Service
Value
Shipping
Quality
Thumbnail of user doomanm
2 reviews
2 helpful votes
April 21st, 2020

I ordered my tickets through "direct football tickets.com". Customer service was great to make sure that your transaction goes through but when you didn't get your tickets and we tried to call and email them then they didn't contact you back.the game was canceled due to Catalonia protesting in Spain. They postponed the game for two month later in December. We couldn't buy flight tickets and we couldn't take off from work. We asked them to send us our tickets so we can resell them to friend or family member. Instead they re-sold our tickets. We never got our tickets not through our email not through mail. We contacted them until hour before game starts they never answered us back. I wish We listened to all the bad reviews about this website before I ordered my tickets.we paid $1500 USD.

Tip for consumers:
Do not buy ticket from third party.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joanneg164
1 review
0 helpful votes
December 29th, 2019

Orders not 100% guaranteed
Don't deliver on time
No customer service
Definitely not making fans happy

Thumbnail of user cristinat6
1 review
0 helpful votes
January 17th, 2018

Compré entradas para el partido Real Madrid Barça del 23 del 12
Las localidades fueron excepcionales, de hecho me sirvieron una categoría
Superior a la que compré a través de la web. Gracias DFT por vuestra asistencia.
Soy fan del Barça y el partido fue excepcional. Visca el Barça!

CRISTINA

Thumbnail of user krisw64
1 review
0 helpful votes
October 21st, 2019

I would give them zero stars if I could.

I bought tickets for the Barcelona v Real Madrid match on 26th October. The match was postponed due to the riots before they had sent me the tickets.

They had already said they were unable to deliver the tickets to the UK before I departed to Barcelona (just 2 days before the match) and that I would have to collect them from the hotel that I was staying at.

They will be able to get a full refund on the tickets and sell them for the rearranged match but despite this they say I will get no refund.

Absolutely terrible service, do not buy under any circumstances.

Thumbnail of user martap12
1 review
0 helpful votes
September 16th, 2017

Recibí mis entradas una semana antes del partido directamente a mi correo electrónico. Me informaron del cambio de fecha con suficiente antelación y gracias a eso pude reorganizar nuestro viaje. Atención al cliente muy eficiente.

Thumbnail of user gb131
1 review
0 helpful votes
May 31st, 2019

Bought one ticket for the 2019 Champions League final 4 weeks before the game, and they canceled the ticket, 2 days before the game, as I was about to board a flight to Madrid.

It's not guaranteed. Don't buy from them!

Thumbnail of user marcoc285
1 review
0 helpful votes
October 24th, 2022
Verified purchase

Trustworthy site to buy football tickets. Should have been possible to select area/block insted of just longside/shortside.

Thumbnail of user ibrahima125
1 review
1 helpful vote
September 22nd, 2017

Thank you very much, your service is fantastic and outstanding and i will recommend everyone who wants to watch a game ill tell them that this site has the best service so once again thank you i really had a great time.

I. Alzuwaid

Thumbnail of user danj71
1 review
0 helpful votes
September 23rd, 2017

We really enjoyed the game in Barcelona, will definitely buy from you again on our next trip. Good job, keep it up!

Thumbnail of user sorenh13
1 review
0 helpful votes
March 12th, 2019

I was sold two tickets Category 1 Silver more than a month ago and when contacting DirectFootballTickets yesterday, I was informed that everything was ok, and that I would receive my tickets today. Out of this information I have booked flights and accommodation for two persons.
Then 20 hours before the match I get a mail that tickets can not be delivered.
I will of course file a court case demanding compensation not only for the tickets, but for the flight tickets and hotel accommodation and lost working salaries - and I can only recommend others to do the same.

Thumbnail of user litags
1 review
1 helpful vote
November 25th, 2017

We bought tickets to Valencia game. We paid 360+25 euros. We asked to seat close together and and to be close to the field- we got non!
We waited for ever for the tickets, we had to remind them few times to send us the tickets. When the tickets arrived we saw that they cost only 117 per tickets while we paid 180 per tickets. Not only that, the seats were not together, we each got a seat far away from the other. When we asked them about it, their solution was that we will ask other people to swap seats. Their costumer service is horrible, dont buy from this website!

Thumbnail of user annam404
1 review
0 helpful votes
May 22nd, 2018

I bought 5 ticket, the seats wasnt like the resevation, the seperate beetween me and my little kids, the customer service dont answer, and the didnt give a refound acoording to the policy. Stay away. Dont buy

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Anna D.

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