• Disney

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Overview

Disney has a rating of 2.56 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. Disney ranks 9th among Disney sites.

  • Service
    2
  • Value
    1
  • Shipping
    2
  • Quality
    1
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos
How would you rate Disney?
Top Positive Review

“They raised a whole generation”

Nalmewid N.
1/13/24

Bet a whole generation grew up on their cartoons and full-length movies, and I don't conceal, I was also watching their movies and they were full of fun, moral and narratives about good deeds. Nowadays everything was turned upside down and we have a colored mermaid, instead of real Ariel. Well, maybe they have such a vision and I don't accuse them of it. If they know it can potentially become a hit, then there they go. Their influence shouldn't be underestimated anyway.

Top Critical Review

“Gone from magic kingdom to "Avoid at all costs"”

robert b.
4/12/22

They are not the Disney of old. Needs to be boycotted until they close the doors forever,, or until they b in jail with bread and water only

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user jesseb900
1 review
0 helpful votes
February 3rd, 2024

Disney has come to be close to the mafia as you get. From the constant layoffs of employees, to the attempts to shut out competition by buying out smaller companies and even a rival big studio like 20th century fox. They also have been known to steal fan art without notifying the original creator and running beloved franchises to the dirt. This company has it all.

Thumbnail of user hoodede
72 reviews
27 helpful votes
October 15th, 2021

I love using disney +! It's got all the marvel shows, i especially recommend agents of shield and loki! Also has the entire pirates of the carribean series to binge watch :)) )

Thumbnail of user robertb932
11 reviews
25 helpful votes
April 12th, 2022

They are not the Disney of old. Needs to be boycotted until they close the doors forever,, or until they b in jail with bread and water only

Products used:
nothing

Thumbnail of user nalmewidn
10 reviews
6 helpful votes
January 13th, 2024

Bet a whole generation grew up on their cartoons and full-length movies, and I don't conceal, I was also watching their movies and they were full of fun, moral and narratives about good deeds.

Nowadays everything was turned upside down and we have a colored mermaid, instead of real Ariel. Well, maybe they have such a vision and I don't accuse them of it. If they know it can potentially become a hit, then there they go.
Their influence shouldn't be underestimated anyway.

Thumbnail of user lisae22
4 reviews
1 helpful vote
January 4th, 2015

I bought an Elsa dress from them for a Disney on Ice event. All the dresses were sold out at the local disney stores. I was guaranteed a 2 day shipment and received it in 2 days as promised in the busy Halloween season. My daughter could not have been happier. They deliver as promise, and made a 5yr old EXTREMELY happy.

Service
Value
Shipping
Quality
Thumbnail of user gios9
2 reviews
10 helpful votes
December 30th, 2020

I've always been a huge Disney fan but for many reasons over the years my feelings have changed. They are very money hungry for starters and they have taken away so many of the little perks they would give you in the parks and at their resorts. Now it's strictly business with Disney and you feel it. So with all that extra money you think they would have a great website. They don't! It's one of the worst! Impossible to navigate, constantly freezes up and rejects the proper password. It's a joke for a multi billion dollar company. Don't bother trying to call them either, it gets worse. The cast member on the other end of the phone didn't know how to take a phone order! Seriously, he told me he had never taken a phone order before and all he was interested in doing was to get me to download the app. I eventually got him to agree to take the order over the phone and he screwed it up. Now one of my gifts is in limbo. I've decided not to shop at Disney again until they fix their website and train their cast members better.

Service
Shipping
Thumbnail of user jasmink25
9 reviews
6 helpful votes
May 7th, 2021

It's a fantastic experience with a lot of things to do. You'll never be bored again. Nice experience.

Thumbnail of user gretchenm9
2 reviews
0 helpful votes
July 19th, 2016

Do you know how frustrating it is to be promised something and for it to not go through then have to call them and all they can say is we understand your frustration and we will fix it but they never do and on top of that they still have the nerve to tell you have a magical day that even gets you more mad.! Horrible customer service.

Thumbnail of user rebeccam26
1 review
1 helpful vote
March 2nd, 2015

Horrible online customer service! They promise corrective actions but never follow thru... several times on the same request. Oh... but they do always respond with... Have a magical day... Guess it would be magical if they would actually provide the services they promise!

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The official website for all things Disney: theme parks, resorts, movies, tv programs, characters, games, videos, music, shopping, and more!

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2.6
9 reviews
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