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DME Hub has a rating of 3.5 stars from 4 reviews, indicating that most customers are generally satisfied with their purchases. DME Hub ranks 21st among Mobility Aid sites.
I called DME Hub looking for a replacement part for my wheelchair. I had been given quotes from two different places that were really quite high. In each case I was required to buy two of what I needed. Dave from DME Hub look up my part and assured me I only need to order one. The cost was more than half of what the other places wanted to charge me. I highly recommend them for all of your wheelchair needs. The customer service was superb!
I liked these folks when I first bought from them in about 2015. Used to send quality- shipped right away. In 2021 I ordered a Roho cushion. Paid full retail. They didnt schedule delivery until I checked two weeks later-- then they sent me a used cushion. You can tell when they are new. When they are old the cells spread and balloon. Very disappointing. When I contacted them, they referred me to new parent company of Roho- Permobil. Then I contacted Permobil/ Roho- they sent me a replacement- sent another used cushion too. Circulation is affected- legs swelling. Not good. I have sent complaints to two federal agencies so far. Will follow up with at least two more. Anyone wanting help filing complaints- let me know.
I liked these folks when I first bought from them in about 2015. Used to send quality- shipped right away. In 2021 I ordered a Roho cushion. Paid full retail. They didnt schedule delivery until I checked two weeks later-- then they sent me a used cushion. You can tell when they are new. When they are old the cells spread and balloon. Very disappointing. When I contacted them, they referred me to new parent company of Roho- Permobil. Then I contacted Permobil/ Roho- they sent me a replacement- sent another used cushion too. Circulation is affected- legs swelling. Not good. I have sent complaints to two federal agencies so far. Will follow up with at least two more. Anyone wanting help filing complaints- let me know.
Tip for consumers:
Find another product that works. Another supplier that helps you.
Products used:
Roho cushion.
Their customer service is absolutely terrible. They will act they are doing you a favor when you purchase from them. Save your time and money and pick a better option.
DME hub has home health care equipment such as wheel chairs and walking aids. Everything is made in the USA! They have great customer service and competitive prices. They even offer free ground shipping.
I called DME Hub looking for a replacement part for my wheelchair. I had been given quotes from two different places that were really quite high. In each case I was required to buy two of what I needed. Dave from DME Hub look up my part and assured me I only need to order one. The cost was more than half of what the other places wanted to charge me. I highly recommend them for all of your wheelchair needs. The customer service was superb!
Tip for consumers:
Look no further, this place gives you the best price and the best customer service.
Products used:
Wheelchair replacement part.
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