• Dola Hair

Dola Hair

Overview

Dola Hair has a rating of 4.07 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dola Hair most frequently mention customer service, and headband wig. Dola Hair ranks 11th among Hair Extensions sites.

  • Service
    30
  • Value
    29
  • Shipping
    30
  • Returns
    16
  • Quality
    29
Positive reviews (last 12 months): 0%
Positive
0
Neutral
1
Negative
0
65
See all photos
How would you rate Dola Hair?
Top Positive Review

“Best hair to buy”

brianna e.
3/16/21

I always buy me 613 hair from this website because it dont shed or get thin, its very thick and i also buy my bobs to do quick installs

Top Critical Review

“Scammers”

Jamie F.
12/2/22

I never received my wig and they wouldn't send another one or offer any type of compensation…250$. Just rude. No consideration at all. When I made an review on the site they deleted it.

Reviews (43)

Rating

Timeframe

Other

Thumbnail of user briannae44
1 review
2 helpful votes
March 16th, 2021
Verified purchase

I always buy me 613 hair from this website because it dont shed or get thin, its very thick and i also buy my bobs to do quick installs

Tip for consumers:
take care of it !

Products used:
bundles

Service
Value
Shipping
Returns
Quality
Thumbnail of user rissk1
1 review
1 helpful vote
August 10th, 2021

I purchased a closure wig and a hd frontal wig I have no complaints about the closure wig except that the small was still pretty big on my head. Now the frontal is terrible, it's the same size as the closure just with edges. There's no parting space on the sides just in the middle where there is a bald spot. Its really just a 5x5 closure with 1in sides you can't even do baby hairs because the construction of the wig will show. Stick with headband wigs and closure wigs.

Service
Value
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Thumbnail of user jamief348
1 review
4 helpful votes
December 2nd, 2022
Verified purchase

I never received my wig and they wouldn't send another one or offer any type of compensation…250$. Just rude. No consideration at all. When I made an review on the site they deleted it.

Thumbnail of user simmonsb561
1 review
0 helpful votes
November 8th, 2023

Dola is really a hit or miss...unfortunately! I've order from them before in 2018 the hair was absolutely beautiful and it lasted until 2022 (closure ended up with a huge bald spot that I can probably fix) long story short I needed a wig for my birthday, graduation, and pinning ceremony. I decided to go with Dola since my first purchase went very smooth...well this time shipping took almost a month I contacted them via email and text numerous times and received no response whatsoever. The last email I sent I had to threaten to take legal action. They ended up responding to my email that same day...a few days after they finally shipped my hair and a couple days after that I received the hair...good quality they sent the right length and density it didn't have a smell, no shedding, and easy to comb thru. I did order a wig from a different company that I've purchased from before just in case mainly as a back up...with all that being said I've heard good things and bad things about this company that's why I recommend that you order from them at your own risk. Fortunately everything worked out in my favor but I will NEVER order from them again

Products used:
DolaHair

Service
Shipping
Thumbnail of user ashleyg360
2 reviews
4 helpful votes
March 17th, 2021
Verified purchase

I love Dola Hair, it's so soft, pretty and sheds very little. I've order from Dola several times and I'm addicted you can curl, dye and reuse. The shipment is fast like 4 to 6 days of ordering. Also I don't even have to pluck my hair it's perfect!

Tip for consumers:
Just order you won’t regret it there’s always discounts.

Products used:
I bought the body wave and straight 360 full lace 26 in Brazilian wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user alantisj
1 review
2 helpful votes
March 18th, 2021

I love the texture, very pretty box, comes with headbands for you and extra necessary items and I the hair smells good. I even went swimming and it's still intact!

Service
Value
Shipping
Returns
Quality
Thumbnail of user lakeshaf3
1 review
7 helpful votes
January 24th, 2021
Verified purchase

I purchased a wig from them. Hair is so dry and tangled. Silicon mix bath does nothing. Lace is really thick. Paid for 180% density, they sent 130% density. Horrible wig.

Tip for consumers:
Don’t order. Save your coins

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user taskaj
1 review
1 helpful vote
April 6th, 2021

I'm in love with my deep wave headband wig it's so perfect definitely will be adding more to my collection. Dolar hair is the bomb

Products used:
Cosmetics

Service
Value
Shipping
Returns
Quality
Thumbnail of user khadijaha6
1 review
1 helpful vote
March 24th, 2021
Verified purchase

I love it. It came with such cute gifts. Headbands eyelashes edge comb for your edges. Took like a week. The hair is soft. I feel sexy as hell! And its quick and easy! I may purchase from company again. Its worth the money. I love the headbands. I dont even want to take it off. Add a lil water gel them edges you are a new woman

Tip for consumers:
Seems like a good company might seem expensive but legit

Products used:
Headband wig

Service
Value
Shipping
Quality
Thumbnail of user evan99
1 review
3 helpful votes
November 30th, 2022

The absolute WORST! Anyone saying otherwise was given free product. First of all, false advertising. They have pictures they took from some other vendor and didn't have the decency to show 4x4 lace. Instead they show 13 x 6 and 13 x 4. They charge the same though...300 400 dollars. Then, it comes with a smell but I wash my units before using so fine. Well, one wash...soft wash and see pictures. They are crooks! DO NOT BUY FROM THEM! By the time I've worn it one week, all the hair is sure to fall out! CROOKS... I plan on reporting them to the bureau.

Products used:
Hair

Service
Value
Shipping
Quality
Thumbnail of user destineeb9
1 review
1 helpful vote
March 22nd, 2021

If you donyt like to or even don't know how... get. Into. The. Headband. Wig. I literally keep my hair braided down and put the wig on! I get so many compliments and people think its my real hair ( it is because I bought it.)
Love this wig! Cant wait for more!

Products used:
All of them !!

Service
Value
Shipping
Returns
Quality
Thumbnail of user shateriah
1 review
1 helpful vote
March 21st, 2021
Verified purchase

Love Dola Hair! The best hair I e purchased fr! No tangling or shedding! Will definitely order again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jalices
1 review
1 helpful vote
April 8th, 2021

I ordered this wig right before my birthday and I DM their page to ensure that it will be here in time and they made sure that my hair came before my birthday. Customer service is AMAZING! Hair is Amazing. Everything about this company is AMAZING. I would definitely recommend!

Products used:
Hair

Thumbnail of user claressab
2 reviews
8 helpful votes
May 6th, 2021
Verified purchase

I saw that Dola Hair had good reviews so I decided to try them. I later found out the reviews are only good because they PAY customers to write positive reviews. This will not be a positive review about my experience.

I ordered two wigs that were supposed to be the same color - P4/27. This is the color I get for all my wigs. One wig was supposed to be curly while the other was supposed to be wavy. I received both wigs at the same time and I must say that delivery was quite fast. I received my order within a week and a half. I took the first wig out the box which was the curly wig. I was quite please with the look, color, and feel. I put it down and picked up the second wig in the box. Right away, I was confused. The color immediately jumped out. I'd say it is more of an orangish- red color with hints of brown, but what it isn't is P4/27. The waves weren't quite what I was used to, but that wasn't going to be a problem. If the hair were the right color, I'd just wash it like usual, and style it with my curling iron or rollers to get the desired look.

I sent an email the next morning to dolahair with pictures. I told them I'd received the wrong hair color. I knew because I always order P4/27 for my wigs plus the other wig I ordered from them at the same time was the right color. I needed to return the wig (I hadn't washed, cut, or tried the wig on) for a full refund so I can purchase a natural colored wig and just dye the wig myself. This was their response.

" This is Dola Hair Customer Service, we are so sorry that our products do not satisfy you. But the wig looks fine, it is P4 27 wig, you can check it on our website. Due to the difference between different monitors, the picture may not reflect the actual color of the item. But it is indeed P4 27 color, please don't worry"

As you can see from the three pictures, the first two pictures are the wavy wig I received. The last picture is the photo on Dolahair's website. That is not the same color. It is orangish-red.

Tip for consumers:
Buyer beware. Some wigs are good and some are false advertising. One out of two of my wigs was good.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreed5
1 review
1 helpful vote
August 8th, 2022

Out of all the companies I have purchased wigs from, Dola Hair is the only one that gives you the hair you see on the site. The quality of hair is unlike any other at the same price range. A lot of companies say 100% human hair but actually you're getting a human hair blend and you'll notice that when it's time to add to put heat to the unit. I found that the hair that I buy from Dola hair is actually 100% human hair very little tangling and easy to manage. Reaching out to customer service is easy and fast. Shipping takes about 2 to 3 weeks depending on the unit and size being ordered. I have a large head and they offer true large sizes. Though not a lot of options in large sizes but you will still get a style you like. They are DEFINITELY my go to company.

Products used:
Body wave wig, straight wig, kinky curly wig, kinky straight, and headband wig.

Thumbnail of user ticiaw1
1 review
15 helpful votes
March 1st, 2020

After researching, I finally decided to order their "Transparent Lace 13x6 20" lace front wig 180% density in straight texture".
What I got was a 17" 150% density wig. When I reached out the company they asked for me to send photos; which I did. Then they said flat iron the hair and then measure it. Which I did and I showed that the longest frayed out thin end is 17". They counter responded and said the longest STRAND reaches 20" so it's a 20" wig. I was totally flabbergasted at this rationale. No way is the wig a true to length 20", nor a 180% density. Also while flat ironing the hair. There were sections of the hair that was shortened or cut to about 3". Which I'm sure took away from the density. I asked for a refund which they told me they can give me $20 and they suggest I take it. NOOPE. Give me my whole money back! I have attached some photos and also the photo they sent of what they consider the length measurements to be.

Never again!

Thumbnail of user asiaj28
1 review
1 helpful vote
August 17th, 2022

Soft long great but after sometime every day when you wake up it soft good onmaintenance once you take care of it how you're supposed to but overall I will recommend this to anybody who wants to try out some long 38 inch hair

Tip for consumers:
Wash with conditioner and get some leave it and take care of it like it’s yours

Products used:
Wax stick the band

Service
Value
Shipping
Quality
Thumbnail of user kentikaw
1 review
5 helpful votes
March 24th, 2021

So it took my third purchase to see the true quality, dola sent me bundles that they clearly cut to either the length I requested or to cover up bad ends. I contacted them showed pictures and was told "the hair looks fine and I can restyle it myself"... I will NEVER order from them again

Tip for consumers:
They do not honor products

Products used:
Bundles hair extensions

Service
Value
Shipping
Returns
Quality
Thumbnail of user amyj1154
1 review
2 helpful votes
February 22nd, 2022

Please do not order from Dola #dolahair‼‼‼I am a wig lover, I have never had a company so unprofessional and unwilling to compensate for a mistake they made. I ordered a 12inch bob but was sent a 10inch after waiting for it to get here to only find out it the wrong length. Reached out through the whats app so I could communicate about this matter so long story short I was given 2 options
1. Return plus pay for shipping to return for full refund.
2. Exchange plus pay for shipping to exchange the hair then wait two weeks for it go through then I'm sure another two to four weeks before you get the right hair

Mind you this is there fault (see pic for them stating it's their fault) my messages is green their message is white. They always think we are trying to scam them when they are the ones scamming.

My biggest issue is that they are not taking full responsibility for their mistake. I'm stuck with this hair because I refuse to pay money to ship a wig back that was made due to their error.

Buy at your own risk.‼ When we people be writing those review and backing it up with facts/receipts believe them. This is a faulty company that I'll never do business with again.

Oh and let me be clear! I wanted nothing free or was trying to get over on them, I just wanted the wig that I paid for without having to spend anymore money. I stated to them to send me a return label but they kept telling me "they do not have return label" ( see attached) wether they reimburse the shipping fee or not I shouldn't have to pay to ship it PERIOD this was their mistake.

Tip for consumers:
Do not buy from Dola Hair!

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user lw510
1 review
1 helpful vote
April 5th, 2021

I purchased my first headband wig from this company which I'm glad i did! It was a 20" deep curly. Very soft, barely any shedding. It wasn't as full as i thought it would be but i made it work.It came with three headbands, a comb, edge brush, wig cap, & eyelashes I will be purchasing again

Thumbnail of user brinag1
1 review
3 helpful votes
June 8th, 2021

I brought a 360 lace frontal with Dolahair, this hair started to tangle and shed after two weeks! And it wasn't even a frontal, just a waste of money! I will never buy from them again!

Products used:
360 wig

Service
Value
Shipping
Quality
Thumbnail of user johnnaer1
1 review
1 helpful vote
March 29th, 2021
Verified purchase

Just received this hair and it was so soft! Minimal shedding, and super easy to manipulate. Overall so so excited!

Service
Value
Shipping
Quality
Thumbnail of user irishm9
1 review
1 helpful vote
March 30th, 2021

I first started buying hair from them 2yrs ago, I'm a big fan of curly hair and the discount is an added bonus.

Products used:
Deep curly frontal 16” and 2 16” bundles

Service
Value
Shipping
Quality
Thumbnail of user sharondam3
1 review
4 helpful votes
March 10th, 2021
Verified purchase

Absolutely love Dola, great quality and service. The hair is soft, beautiful and I love how thick it is. I'm definitely not done with Dola Hair

Thumbnail of user deshawnal
1 review
1 helpful vote
August 24th, 2021

Ordered hair for dropshipping was sent horrible quality hair I ordered a 30 inch 130 density yes I know thin right but it was literally see through it was very thick on top hair was wet when I received smelled like chemicals and was over processed like it had NAIR ON IT YES LITERALLY LIKE NAIR do not trust this company they are hit and miss and very unprofessional and unorganized for wholesale they denied me a refund since the wig was used but the quality was not obvious until it was installed y'all know how it is with these wigs lace was thick orange and would not melt I also order professional pictures back in March for my website still have not received I ordered packaging labels and tags 1000 of them and had half sent to another vendor now that I don't want to work with them due to poor hair quality they refuse to send me my packaging that I already payed for which was 500 the pictures are still not finished or refunded which was 200 and the wig was not refunded which was 420 this has been a terrible experience I have been fighting with my bank for months because of how long ago the purchases were made even though I have been contacting them till this day trying to get things straightened it I'm pretty sure this was a bad wig and maybe the hair isn't terrible but because I was working with them as a business partner this is a really bad look I also have attached photos for reference you can see there lace compared to another company

Tip for consumers:
Do your ready maybe only order cheaper hair do not do wholesale with this company

Products used:
None wig was embarrassing

Service
Value
Shipping
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Quality

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vicky w.

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