DraftKings has a rating of 1.2 stars from 312 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DraftKings most frequently mention customer service, bank account, and debit card problems. DraftKings ranks 50th among Fantasy Sports sites.
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I made a 25 dollar deposit for the 2.25 millionaire fantasy pool and the picks I made it then I hit submit an it deleted my picks and gave me picks I didn't even make my user name is LR600.don't ever play this event it just takes your money.I picked both of the running backs of the Cleveland browns K. Hunt and Ford.and I selected Texans defense and as you guys can see for all my selections saying NOT STARTED YET...Smh please don't fall victim
Terrible casino! I contacted customer support in regards to a promo that wasn't paid out(go figure). The automated reply says I will get a reply in 4 hours. So, in addition to not paying out the promo, I can't get any help for 4 hours. My vacation ends in 3 hours and I'll be out of their service area for the next 2 months. Terrible casino that doesn't offer customer support!
Terrible casino! I contacted customer support in regards to a promo that wasn't paid out(go figure). The automated reply says I will get a reply in 4 hours. So, in addition to not paying out the promo, I can't get any help for 4 hours. My vacation ends in 3 hours and I'll be out of their service area for the next 2 months. Terrible casino that doesn't offer customer support!
Products used:
Slots
The game Dollar King Thundercash froze while I was playing & would not process my winnings or the ability to proceed with earning additional money. Customer service said they reviewed the transactions but wouldn't comment on the screenshot shared proving my winnings. 4 Thundercash icons wins $10 plus 8 additional spins to claim more money. Customer service brushed off my request. I suggest NOT playing any casino games on DraftKings.
Products used:
Draftkings casino
My account gets locked repeatedly (has been over 20 times) because their security detects VPN software on my computer. I enter contests, cannot change my lineups and it can take days to get a response and get it fixed. I would not partake in daily fantasy with Draft Kings. The worst part is you cannot chat or speak with agent, only via email and it feels like you get AI responses. Brutal customer service and treatment of loyal customers.
I played with a lot gambling sites and mostly as any player know you loose your money,didn't have any problem with anyone. First time in my life i took some money,it was singles bet always and i took ******* k than after that they reduce mu bet to 200 $. I ask them why is that,they told me they can choose to do what ever. So my conclusion is that they just need looser player and if you take some money they will make sure that you don't take more - Point of everything $#*! Gambling Platform -S HIT PEOPlE
These guys have been great with fast withdrawals etc, but this evening I was doing a live bet on a cbb game and the odds changed at 147.5, so I closed it and was going to try again and it was at 149.5 and it said I didn't have funds available by the time my 1000$ showed back up the live over was at 152.5, so instead of me needing 148 or 150 for the win. I needed 153. Total ended at 152.1000$ gone over some bs!
Not nearly enough attention paid to the powerful addiction that ruins lives. Thousands are already facing financial ruin. They become desperate to find more money to change everything, including stealing from family, but that never happens.
Access is simply too damn easy.
This is a very irresponsible way for you guys to make money without regard to the lives you are ruining.
I've played blackjack for years on end. I play by Hoyle. Draw against a 7,8,9 or face that the dealer has until you hit 17 or better. What I've noticed with draftkings is when I hit 12 13 14 15 and 16.90% of the time it's a face card and I bust. That move generated by draftkings multi million dollar computer. Guarantees you will lose in the long run. Next time you play. Keep track and you'll see what I'm talking about
I bet on over 43.5 yards on d. Robinson. Then I went on with my day, checked after game and I lost even though he had 44 yards. Dk changed my bet as it was processing to 44.5. And now they won't fix it. All over $30 dollars. Attached is card I pick my bets from and follow to the T. I have had over ten conversations with draft kings with no solution. What a joke!
Tip for consumers:
Be careful they love to change your bet as the bet is processing
Products used:
Gambling on game and odds were not the same as when I placed bet.
I'm appalled that sky tv started running informercials about draft kings all throughout the day. Taking off favorite shows to put this gambling crap ( losing proposition) on tv over and over and over.I mean how many times do you need.to see a ditzoid blond sports junkie bablimg.like a guy about sports. On and on same.old crap. Hate it. Don't care about draft.kings.at.all nor will I ever!?
Products used:
None at all, why are you asking me
I made a 25 dollar deposit for the 2.25 millionaire fantasy pool and the picks I made it then I hit submit an it deleted my picks and gave me picks I didn't even make my user name is LR600.don't ever play this event it just takes your money.I picked both of the running backs of the Cleveland browns K. Hunt and Ford.and I selected Texans defense and as you guys can see for all my selections saying NOT STARTED YET...Smh please don't fall victim
Tip for consumers:
No
Products used:
DraftKings fantasy
I got swallowed up with the hoopla deposited $25 after setting up the account even though I only had to do five they never credited me my $250 bonus so I'm out betting on these crazy apps. Another app will not let me finalize the account once I put in $25 to get 200
Products used:
none
Draft K,is a scam organization.It's all good when u spend ur money.Try to spend the bonus money lock
I had a bet that one and didn't get paid out. I had to email them and show them proof that the BET had won before they paid me. After successfully building my account with winnings they locked me out of it during important games to me. I was not able to withdraw my money or even get signed in. Customer service was less than helpful.
Products used:
There are plenty of trustworthy sportsbook platforms. Choose any other one.
Draftking beats them are. Very satisfied with this site. I love casinos. So I'll always come and speak what works for me
DraftKings is such a $#*!ty sports book dishonest cheaters and customer service is garbage here proof I won and they won't pay bet 365 pay same exact ticket just wager amount but DraftKings grade as a lost
I ordered my husband several items from the Draftkings Store online for his birthday. I had an issue with the hat I ordered and although it took several days to receive a responsevia email, the customer service was extraordinary once I did. They went above and beyond to make sure I was satisfied with my order. It was worth the extra $ for expedited shipping. The box the items arrived in was very nice. I am extremely satisfied and while continue shopping on their site.
Tip for consumers:
Product image doesn't always depict actual product received (the hat I received does not appear in the same condition as it did on the site). No customer service response in 6 days and counting. Poor refund policy after paying expensive shipping rates.
Products used:
T-shirts, hats
I'm lucky to have time to play small potatoes poker but with my thousands of hands played there are obvious patterns in dealt cards being played. This isn't a random number generator service, nope there's greasing of the gears that spit out patterns you never see live.
Products used:
Casino
My R.O.I was in the postive so they suddenly closed my account. They emailed me saying I violated one of there policies but wouldnt tell me which one. I have over 8 emails telling them to send me my deposited money of $500. Hope everyone reads the reviews before giving there money to these scumbags.
This site is a joke, save yourself time and a headache, join Fan Duel, got locked out of my account and it was a nightmare dealing with them, in the end I cashed out my winnings and closed my account. They didn't even care or ask what the issue was, I learned the hard way, don't make the same mistake. Good Luck.
Draftkings are the worst, they could care less about their loyal players, They hide behind their customer service reps (cheap labor from another country) and are totally clueless. They will never resolve any real issues, they will just keep sending you automated replys.They are a joke, stay away!
This is a multibillion dollar company that could care less about any customers You will never be able to speak to a live rep. They also had to pay millions in a class action lawsuit, I filed a BBB report and they still didnt respond. Theyre despicable.
They won't let me withdraw my money and their customer service is the absolute worst I've seen of any company my entire life. Do not use DraftKings casino sportsbook you might as well light your money on fire!
Tip for consumers:
There’s plenty of better gambling websites do not use DraftKings
Products used:
Sportsbook and casino
I do not care what anyone says, they cheat some how! I was playing Majestic Cats and the more I was winning, the more the game froze and would not come back on, I had to keep logging back in. When I logged back in, I wound up losing all those winnings. I find that to be very suspicious! They loss another customer!
Had a 100$ bet on blackjack. The game crashed before cards were dealt and they did not refund the bet. Literally stealing from their patrons
This site is not up to par for all the other site. Even still I've been eait a week for a withdrawal of 30$...for real. I'm done with it. Not worth any money you put into especially if you can't get a 30$ withdrawal out. Not worth your time.
So I placed a wager of $100 on an anytime TD scorer prop on Jase Mclellan of Alabama against Georgia on 12/2/23. I placed the bet before the game and he ended up not playing in the game because of injury. So as per rules I assumed the bet would be voided and my wager returned to me. However that wasn't the case! They categorized it as a loss so when I contacted them, they completely lied to me and said he did play which wasn't the case! I sent pictures to them through email that he didn't play and they just kept saying he played. To a guy that wagers almost everyday if I lose I lose but if it's not fair and my hard earned money is taken for no reason that's where I have a serious problem. $100 isn't a lot of money but it's the principle! I think they make enough money without robbing me! And here are the pictures to prove it
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