• Drill Batteries

Drill Batteries

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Overview

Drill Batteries has a rating of 1.77 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Drill Batteries ranks 16th among Batteries sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I had to send it back and dispute the charge with my credit card company.
How would you rate Drill Batteries?
Top Positive Review

“Dear my friendI have just received (2018-10-18)”

Gerald F.
10/18/18

Dear my friendI have just received (2018-10-18) your packet my home in French instantly, Thank you very much Y Best Regards to FrenchGerald***Mi ti notified 5 feedback for the serious your store

Top Critical Review

“Buyer beware”

Julie D.
1/9/23

Purchased a Dyson replacement battery,it only worked properly for 7 months. This company will not honour 12 month replacement warranty. They said because it is over 6 months old we have to pay half for a new one. When I explained the Australian Consumer guarantee of 12 months they ignore it. Cheaply made battery, terrible customer service after purchase. It would have been better to purchase genuine dyson and get a proper 2 year warranty. This company is not Australian even though the website appears to be. Don't waste you money with this seller.

Reviews (13)

Rating

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Reviews that mention popular keywords

credit card company (3)
Thumbnail of user julied1226
1 review
0 helpful votes
January 9th, 2023
Verified purchase

Purchased a Dyson replacement battery,it only worked properly for 7 months. This company will not honour 12 month replacement warranty. They said because it is over 6 months old we have to pay half for a new one. When I explained the Australian Consumer guarantee of 12 months they ignore it.
Cheaply made battery, terrible customer service after purchase. It would have been better to purchase genuine dyson and get a proper 2 year warranty. This company is not Australian even though the website appears to be. Don't waste you money with this seller.

Tip for consumers:
They state 12 month warranty but do not honour it.

Products used:
Dyson replacement battery for v8

Service
Value
Shipping
Returns
Quality
Thumbnail of user chuckt20
2 reviews
3 helpful votes
February 26th, 2020

Received the battery but it did not fit my drill. I contacted them requesting a return authorization or a replacement of the proper battery. They responded quickly that they would look for a replacement. That's the last I heard from them despite repeated requests. I had to send it back and dispute the charge with my credit card company.

Thumbnail of user albertd99
1 review
0 helpful votes
February 28th, 2020

On December of 2019 I order a battery and as of February of 2020 I have not received my battery. I emailed several times han have not got a response back from them. I am out of $67.35 cents So if you are out there hope you read this cause I contacted the usps service for mail Fraude. Stay away from this site at all cost.

Thumbnail of user billh553
1 review
0 helpful votes
December 13th, 2019

This company sucks do not do business with them. Wont reply to you and thats why they dont have a phone number.

Thumbnail of user ingridk19
1 review
0 helpful votes
January 24th, 2020

I am trying to get a status of my order. I feel like I made a payment to a ghost. I emailed the address on PayPal. I hope to get a reply soon, or I will dispute the charge. Thank you

Thumbnail of user padend
1 review
0 helpful votes
December 30th, 2019

Do not use this company. I helped my dad try to purchase a battery for an old drill he liked on Nov. 26th and we haven't received anything. I tried contacting through their website, to their email *******@drillbatteries.com, and their email listed on the paypal receipt 3 times each. Never got a single response.

Tip for consumers:
DO NOT USE

Products used:
Nothing never got my item

Service
Value
Shipping
Returns
Quality
Thumbnail of user danielr527
1 review
0 helpful votes
July 22nd, 2019

My product didn't fit into the charger... wanted tons of pictures and explanations. Tried to convince me it was my issues. They eventually gave me an address to which to send the battery back... never heard from them again... even though they signed for the battery
So they got my money and item back to try to sell to someone else!

Thumbnail of user geraldf57
3 reviews
0 helpful votes
October 18th, 2018

Dear my friendI have just received (2018-10-18) your packet my home in French instantly, Thank you very much Y Best Regards to FrenchGerald***Mi ti notified 5 feedback for the serious your store

Thumbnail of user brucei13
1 review
0 helpful votes
September 16th, 2019

Ordered 2 18V Craftsman type Nicd batteries from them. They shipped me 2 Nihm batteries, that won't work in my charger. I contacted them, and they said they would work in my charger, even though a note in the box said specifically Not to use that type of charger. I begged them to send the batteries I ordered, but after a month of haggling, they agreed to credit me back including return shipping. I knew this was going to be trouble, but I returned them anyway. BIG mistake. They received them over a month ago, and they're customer service people admit this, They now are ignoring my requests for action on this fiasco, and I'm out around $100

Thumbnail of user markh391
1 review
2 helpful votes
February 26th, 2018

I also ordered a battery that the website said would fit my drill. It did not fit, and the packaging slip had the wrong price on it. I sent it back at their instructions. It's been three weeks and I not only do not have a refund, but they will not respond to repeated emails. Do not do business with this company.

An update a few weeks later: Continued to email this company, still no response. Allegedly, the battery was drop-shipped from Imax Expert. I contacted that company who claimed they were not associated with Drillbatteries.com, but their websites are suspiciously similar. They told me the only contact with drillbatteries.com was an email address, *******@hotmail.com, so I started emailing that person as well. No surprise, no response. I filed a BBB complaint on the company, and then went to my credit card company who looked into it and told me that this company has been identified as a scam. The credit card company then issued a refund to me and was going after drillbatteries.com to get their money back. Do not trust this company!

Thumbnail of user chucks35
1 review
2 helpful votes
May 9th, 2017

I ordered from them and they sent me the wrong battery from a different company and charged me double the price! I returned the battery and still don't have my refund! Beware of this company!

Thumbnail of user kellyj19
5 reviews
11 helpful votes
October 22nd, 2013

Replacement power tool batteries are produced using the most premium quality cells and components available. Directives on Quality Assurance given to manufacturing often result in battery specifications being superior to the original cordless drill battery.

Thumbnail of user terryl330
1 review
1 helpful vote
March 23rd, 2020

I ordered 2 drill batteries and then came across all these negative reviews.
Of course I became worried but was hopeful for a smooth transaction. Eventually I emailed the seller to adjust my purchase (1 instead of 2 batteries) and they did respond saying they would make the change.
15 business days later I received 2 batteries instead of 1.

Honestly, I was expecting to be scammed and need to call my credit card company to cancel the transaction but in the end it was an ok purchase.
Batteries work and are in good condition, they came in the mail in the time frame the website details, and if you read all the fine print on the website... it does say that once you place your order you cannot change it (even though I tried). So they stayed true to what they published.
Considering the batteries I bought are no longer in production... this website was the only source I could find and it worked out in the end.

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About the business

Find replacement power tool batteries from vast selection of Cordless Drill. Get 30% off to cordless drill batteries, tool battery wiht fast shipping and secure shopping.

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