• PC Drivers HeadQuarters

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Overview

PC Drivers HeadQuarters has a rating of 1.56 stars from 9 reviews, indicating that most customers are generally dissatisfied with their purchases. PC Drivers HeadQuarters ranks 1st among Drivers sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
How would you rate PC Drivers HeadQuarters?
Top Positive Review

“Fairly straightforward, easy to use”

Benjamin S.
3/30/16

Very strange and sometimes totally laughable reviews on this software here, from what I can see. They don't correspond at all with my experience. I've been using this software for years and I can sort of come to their defense. I have always found it to be straightforward and time saving. I have some odd and atypical pieces of equipment as part of a home studio, and this software gets me going when I have a new piece that I need to work and I don't have time to go tracking down a driver. My purchase experiences have been completely typical of any online store, contrary to several other reviews (one of which claims a charge was made on their credit card, even though they never entered their credit card and purchased? Something is stinky in Beantown) I'm willing to bet that my fellow reviewers here have little idea what they are doing in the first place, as I have never experienced what they are talking about nor have my colleagues who also use it.

Top Critical Review

“This site is a Con site”

Paul C.
5/14/18

You get charged $9.99 every month to your paypal account. Charges that are not authorised.It is a con site as when you try to contact them for a refund the email addresses bounce.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user paulc512
1 review
4 helpful votes
May 14th, 2018

You get charged $9.99 every month to your paypal account. Charges that are not authorised.It is a con site as when you try to contact them for a refund the email addresses bounce.

Thumbnail of user mikeb252
1 review
0 helpful votes
March 29th, 2016

Never ordered anything but still was charged to credit card.

Thumbnail of user dougm4
1 review
2 helpful votes
December 24th, 2010

Website is cleverly worded. Looks like its freebut then nothing is.
Buyer be very aware.
I get the feeling I have been scammed.
Hardly any of the downloads work and it crashed my printer after scan.
Support exists in the form of preformed memos the contents of which have nothing to do with my initial request.
I still have yet to correspond to a human being.
I would like to sue them for bad trading but I am now getting out of my trolley so I shall conclude.
I would strongly avoid this site.

Thumbnail of user fionaf
1 review
2 helpful votes
April 22nd, 2010

I am so shocked to receive my credit card statement today and saw that I've been charged USD 29.95 by drivershq.com for NOTHING! I've never even visited the site nor downloaded anything from there. I'm now disputing the charges with my card company and hopefully something can be done.

Thumbnail of user kristinek
4 reviews
8 helpful votes
Thumbnail of user keithb3
1 review
3 helpful votes
June 27th, 2010

I have been an avid user of drivershq.com from 2004. It generally works very well and I would up until now recommend it to any computer user/ builder.

I purchased an Unlimited licence so I could update and download drivers for any computer I worked on in the future. The service was going well until last year when I was told I had to purchase another 10 licences. I emailed them and showed them the unlimited licence invoice from 2004. Several emails later I thought it had been resolved, however last month I found out they had only given me a few extra and now I have used those up they are demanding money for another 10 licences. They have replied ignorantly ignoring the fact I have an unlimited licence. I am awaiting a response from them yet again.
If this is their attitude then let it be known that this company is a fraudulent outfit who reneg on their terms and conditions of purchase. I purchased an unlimited licence of them in 2004 and I would like it reinstated please

Thumbnail of user jamesp1
1 review
2 helpful votes
May 6th, 2009

This site posed as an official download site for Logitech Mouse Drivers and for free. As I worked preceeded through the site it became apparent that it was not free but instead the service was chargeable at USD $ 9.95 which I then agreed to paying, if it could resolve the issue for my required mouse driver, but after entering my Paypal payment details it then processed and had charged me USD $39.90! I then immediately wrote to Paypal, safecart.com and also the Vender Driver Detective a. K. a. Drivers HeadQuarters. My Paypal account was charged approx GBP £28. Paypal advised that they could not help as I had already paid and so I should take the matter further with Driver Detective, which I tried again. I have had no response from either Driver Detective nor safe.cart.com! I consider that I have been "scammed". I shall persue further - but my next course of action is not apparent to me at the moment. James. To add insult to injury the Driver Detective did not work for me - I eventually got to the Truely Official site of Logitech for the driver. Driver Detective after scanning my pc for drivers suggested a whole long list of outdated drivers - non these that I tried worked and besides which Driver Detective software leads you to a whole list of files and folders for a One Off specific driver - I did not find any of the files as a functioning nor satisfactory SETUP application. Exe etc... I feel very cheated with respect to my trust, time and money. I feel that their site or operation is neither honest or credible... I feel tempted to phrase these words far stronger

Thumbnail of user arielm7
1 review
2 helpful votes
Thumbnail of user benjamins41
1 review
1 helpful vote
March 30th, 2016

Very strange and sometimes totally laughable reviews on this software here, from what I can see. They don't correspond at all with my experience. I've been using this software for years and I can sort of come to their defense. I have always found it to be straightforward and time saving. I have some odd and atypical pieces of equipment as part of a home studio, and this software gets me going when I have a new piece that I need to work and I don't have time to go tracking down a driver.

My purchase experiences have been completely typical of any online store, contrary to several other reviews
(one of which claims a charge was made on their credit card, even though they never entered their credit card and purchased? Something is stinky in Beantown)

I'm willing to bet that my fellow reviewers here have little idea what they are doing in the first place, as I have never experienced what they are talking about nor have my colleagues who also use it.

Service
Value
Returns
Quality

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About the business

Founded in 1996 in Austin TX. Driver Support provides an innovative way diagnose & resolve PC device issues through support and driver matching technology.

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