• Duncan Hines

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Overview

Duncan Hines has a rating of 1.51 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Duncan Hines ranks 38th among Cooking Other sites.

  • Value
    1
  • Quality
    1
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How would you rate Duncan Hines?
Top Critical Review

“Duncan Hines has proven a serious decline, in quality and taste.sad!”

Patricia A.
4/17/23

Years ago, I took the Wilton Professional Cake Classes. We were taught to only use Duncan Hines cake mixes. The classes not only taught us how to make a professional grade cake, but also how to decorate it. My "go to" mix has always been the Butter Golden Recipe mix, and so far no issues to date. However, I recently purchased a Lemon Cake Mix and even added extra Lemon Extract and 1 extra Egg; it was dry, crumbly, with barely any detectable Lemon Essence. Problem #2 Purchased the Blueberry Streusel Muffin mix.there was LESS than 1/4 of a can of tiny blueberrys. I had to drive 15 miles to the store to buy fresh Berrys so I could make the mix. SAD Duncan Hines...just SAD! Where is your Quality Control Dept.?

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user evelynj191
1 review
0 helpful votes
July 4th, 2022

I bought a can of strawberry pie filling and was very disappointed in the quality. As soon as I opened it noticed it was brown whereas I expected red. I expected better quality for a Duncan Hines product.
Evelyn Jacobs
Jacksonville, FL

Thumbnail of user chickenn5
1 review
0 helpful votes
March 1st, 2023

This frosting is horrible to spread it is absolutely atrocious I even tried spreading with my toes and it wouldn't spread do not buy do not recommend taste like toes

Thumbnail of user judiths1171
1 review
0 helpful votes
October 15th, 2022

Grainy and non-fixable spreadable dark chocolate frosting. Moderate taste but certainly not worth servings to anyone.

Thumbnail of user patriciaa2271
1 review
0 helpful votes
April 17th, 2023

Years ago, I took the Wilton Professional Cake Classes. We were taught to only use Duncan Hines cake mixes. The classes not only taught us how to make a professional grade cake, but also how to decorate it. My "go to" mix has always been the Butter Golden Recipe mix, and so far no issues to date. However, I recently purchased a Lemon Cake Mix and even added extra Lemon Extract and 1 extra Egg; it was dry, crumbly, with barely any detectable Lemon Essence. Problem #2 Purchased the Blueberry Streusel Muffin mix.there was LESS than 1/4 of a can of tiny blueberrys. I had to drive 15 miles to the store to buy fresh Berrys so I could make the mix. SAD Duncan Hines...just SAD! Where is your Quality Control Dept.?

Quality
Thumbnail of user stephaniew1031
27 reviews
21 helpful votes
October 15th, 2021

Forget inflation, now we're dealing with something called "shrinkflation." Shrinking products to keep costs down. I found this out the hard way when I bought a Duncan Hines Cake Mix. It had been quite a long time since I bought a cake mix (Duncan Heins always being my favorite) since I started making cakes from scratch. But I wanted to make a jello cake and it was simpler to use a cake mix. To my dismay, Duncan Hines has followed Betty Crocker's lead (Betty Crocker has downsized many of their cake mixes from the familiar 18.25 ounces to only 15.25 ounces. However, the package still says it makes two eight-inch rounds or a 9 x 13 inch cakes, but the nutrition label says there are only 10 servings in the new package rather than the old 12) and downsized their 18.25 ounce cake mixes to 15.25 ounces as well. When I saw the small amount of batter I looked at the back of the box and there was no mention of what size cake it claimed to make. So I had to subsidize the cake mix with more flour, sugar, eggs, baking soda, etc. because there was barely enough batter for the pan.

Value

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