• Earthlink

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Overview

Earthlink.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Earthlink.com ranks 144th among Internet Service Provider sites.

How would you rate Earthlink?
Top Critical Review

“Earthlink abandons DSL service after only 1 year at cost to this reviewer”

Richard A.
8/27/20

This reviewer switched from ATT DSL service to Earthlink DSL service in August 2019. After only 1 year Earthlink notified reviewer that it was discontinuing that DSL service in reviewer's geographical area (zip code 33176). That left reviewer with a useless purchased SMART/RG modem/router and the need to purchase "NEW ADSL2+ ROUTER AT&T Netgear 7550 WIRELESS GATEWAY WIFI Router B90-755025-15", One has to get exactly this modem, and its Device Access code has to be known. It not the default on Netgear label, its altered value must be provided. Loss of this code makes this Netgear device useless.

Reviews (1)

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Thumbnail of user richarda13
25 reviews
109 helpful votes
August 27th, 2020

This reviewer switched from ATT DSL service to Earthlink DSL service in August 2019. After only 1 year Earthlink notified reviewer that it was discontinuing that DSL service in reviewer's geographical area (zip code *******). That left reviewer with a useless purchased SMART/RG modem/router and the need to purchase "NEW ADSL2+ ROUTER AT&T Netgear 7550 WIRELESS GATEWAY WIFI Router B90-*******-15", One has to get exactly this modem, and its Device Access code has to be known. It not the default on Netgear label, its altered value must be provided. Loss of this code makes this Netgear device useless.

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