• ECOS Paints

ECOS Paints

Overview

ECOS Paints has a rating of 4.1 stars from 128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ECOS Paints most frequently mention high quality, great product, and low odor. ECOS Paints ranks 7th among Painting sites.

  • Service
    21
  • Value
    23
  • Shipping
    24
  • Quality
    23
Positive reviews (last 12 months): 90.6%
Positive
29
Neutral
1
Negative
2
41
See all photos

What reviewers want you to know

Positive highlights

  • I came across this product after applying a floor paint to my concrete basement floor in my den.
  • Though we scraped what we could, we were unsure if 1 gallon could do the job.

Critical highlights

  • I actually sent an email to customer service and they explained that with this yellow color, primer was a necessity.
How would you rate ECOS Paints?
Top Positive Review

“Great Paint”

Don W.
8/26/23

I have used ECOS paint previously on a project for my grandson. His mother was very concerned about VOC's and asked me to use your paint because she had researched it and knew it was very safe for children. I liked it very much so when I built a desk for my wife, who is very sensitive to orders, I decided that ECOS paint was the best alternative. I just finished putting on a second coat of paint and it came out perfect. A great product that I will use again when I do another project.

Top Critical Review

“Good but expensive- a tad disappointing”

Shannon S.
2/11/21

My very first order arrived a mess. One of the metal tabs was halfway off the lid, so quite a bit of paint had leaked out and created a mess. Some had even leaked through the box and dried on our wood floors. I reached out to customer service and they said they would contact UPS... but that's it. At $70 for a gallon of paint, I expected something more to be done. Perhaps offer to send a free pint to make up for the wasted product, or a coupon, something! Paint itself was good (lullaby white matte) though I will need to do a second coat, but I'm hesitant to buy another gallon...

Reviews (128)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4) floor paint (2) 1 gallon (3)
Thumbnail of user donaldweiner
2 reviews
1 helpful vote
August 26th, 2023

I have used ECOS paint previously on a project for my grandson. His mother was very concerned about VOC's and asked me to use your paint because she had researched it and knew it was very safe for children. I liked it very much so when I built a desk for my wife, who is very sensitive to orders, I decided that ECOS paint was the best alternative. I just finished putting on a second coat of paint and it came out perfect. A great product that I will use again when I do another project.

Products used:
Paint

Service
Value
Shipping
Quality
Thumbnail of user joannef374
1 review
0 helpful votes
April 1st, 2023
Verified purchase

Received two paint samples. The blue one leaked all over the inside of the packaging

Shipping
Thumbnail of user julianc103
ECOS P. – ECOS Paints Rep

Dear Joanne,

We are sorry to hear that your order was damaged in transit.
This is a rare occurrence, for which we are truly sorry.
We will send a replacement to you immediately.
Our apologies for the inconvenience.

Happy Painting!
Your ECOS Team

Thumbnail of user courtneys630
1 review
0 helpful votes
April 3rd, 2023
Verified purchase

We have had so many issues at our house because of the rain and are having to paint a few different rooms. Because we will be home and especially because we have two little ones we didn't want to settle for anything with even low VOCs and chemicals that could disrupt their growing bodies. The paint arrived on time and it color matched to the sample I got for another brand at the Home Depot. Only thing is it was delivered not upright like the box suggested.

Thumbnail of user shannons783
1 review
4 helpful votes
February 11th, 2021
Verified purchase

My very first order arrived a mess. One of the metal tabs was halfway off the lid, so quite a bit of paint had leaked out and created a mess. Some had even leaked through the box and dried on our wood floors. I reached out to customer service and they said they would contact UPS... but that's it. At $70 for a gallon of paint, I expected something more to be done. Perhaps offer to send a free pint to make up for the wasted product, or a coupon, something! Paint itself was good (lullaby white matte) though I will need to do a second coat, but I'm hesitant to buy another gallon...

Tip for consumers:
Make sure you order enough paint for two coats

Products used:
Lullaby matte paint white

Service
Value
Shipping
Quality
Thumbnail of user jessh345
1 review
0 helpful votes
March 30th, 2023
Verified purchase

I bought the white primer and white lullaby paint to re-paint two cribs. Unfortunately it is taking me 3 coats so far (4 including the primer) and it is still not covering the old colours.
I have decided to not continue as the multiple coats of paint do not look good, making my cribs look cheap, and I have decided to buy two new cribs.

Thumbnail of user julianc103
ECOS P. – ECOS Paints Rep

Dear Jess,

Thank you for contacting us.
We typically recommend applying one coat of primer and then two coats of paint.
If the coverage is not uniform at that point, there is possibly an issue either with the application, or the substrate.

In particular, for a crib, if the original finish has not been removed, it could be impeding the lay down of new paint and primer.
Factory finishes on cribs often contain solvents, or oils, which are not compatible with a water based paint or primer.
We hope that this helps.

Happy Painting!
Your ECOS Team

Thumbnail of user brandia115
1 review
0 helpful votes
May 21st, 2023
Verified purchase

Good news—my color cards came quickly.
Bad news—I love ALL of them!
TBH, even with that problem, I was able to eliminate two options, but the next step will definitely be to get samples. The response time was excellent—from receiving my cards to customer service checking in via email.
I have never used ECOS, but my impression so far is excellent. Looking forward to seeing samples on walls.

Thumbnail of user joeyv63
1 review
1 helpful vote
January 13th, 2023
Verified purchase

Incredible finish on all three of the paint products that I purchased. The eggshell is beautiful and it really goes on nice and smooth! Service was fast and efficient - I received my products within 4 days of ordering.

Thanks!

Products used:
Eggshell paint

Service
Value
Shipping
Quality
Thumbnail of user sharonl1908
1 review
0 helpful votes
April 22nd, 2023
Verified purchase

I'm always happy with my purchases from ECOS. Fast & friendly service. Sample sizes are perfect to try out before you buy or to use as touch up over existing paint.

Thumbnail of user sierraj43
1 review
0 helpful votes
January 8th, 2023
Verified purchase

I receive my ECOS Paints sample orders so quick! Which helps make the decision process shorter for me. Thank you for your great service.

Thumbnail of user tarar393
1 review
0 helpful votes
March 31st, 2023
Verified purchase

Thank you so much for offering products that are VOC free for those of us parents who are wanting our children to have as little chemical interaction as possible this early in their young lives! We used the paint to create a gorgeous little reading nook for my daughter and are looking forward to many years of watching her grow, and sit in that window!

Thumbnail of user rebeccah2078
1 review
2 helpful votes
April 22nd, 2023
Verified purchase

I have always experienced serious reactions to standard paints (terrible migraines and asthma) and could not believe that Ecos paints actually wouldn't bother me. But we have painted almost my whole house with this miracle paint and I have had no bad response at all! It is such an amazing product that makes so many home improvements possible now. Thank you, Ecos!

Thumbnail of user brandiw172
1 review
0 helpful votes
April 7th, 2023
Verified purchase

My paint samples got here very quickly & I loved the colors they make it easy to pick which color you want to go with!

Thumbnail of user brendao771
2 reviews
0 helpful votes
February 11th, 2023
Verified purchase

I received my order really fast. I have used this paint before and I can speak to the excellent quality and no odor. Thank you for creating a great product!

Thumbnail of user theresaw735
1 review
0 helpful votes
January 15th, 2023
Verified purchase

We love the colors that we received. Hubby is actually looking at other colors you offer to see what if one pops out at him for his man cave! Can't wait to get started and order our paints.

Thumbnail of user jessical2316
1 review
0 helpful votes
March 9th, 2023
Verified purchase

Samples arrived promptly and were accurate. It says I have to enter 50 characters, so here is my filler.

Thumbnail of user katiew568
1 review
0 helpful votes
May 17th, 2023
Verified purchase

Everything is good so far...started priming my chicken coop and love that there isn't a heavy odor! Great coverage, but I did underestimate how much I need, will be ordering more :)

Thumbnail of user jillr469
1 review
0 helpful votes
June 11th, 2022
Verified purchase

While I appreciate that this is an eco-friendly paint and the reason why I chose it, I cannot give this higher than one star due to the paint coverage.
I ordered an off-white color and it appears as if I received a completely different color than the sample that I chose. It also appears as if the texture is different.
I ordered the paint in eggshell and it is supposed to be medium gloss. This is more matte than any matte paint that I have ever purchased and I used to paint for a living.
I applied two coats but that was not enough
I emailed the company and was told that they do not accept a returns.

Tip for consumers:
Don't buy this paint

Products used:
Eggshell interior paint. I purchased 5 gallons and now I am just out the money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user julianc103
ECOS P. – ECOS Paints Rep

Dear Jill,

Thank you for your feedback.
I am sorry that you did not have a perfect experience with ECOS Paints.
Unfortunately, we cannot accept returns, since all products are made to order.
In addition, we always recommend applying two coats for a good, even, uniform finish.

Happy Painting!
Your ECOS Team

Thumbnail of user jamesr2708
1 review
2 helpful votes
July 28th, 2021

Just adopted am umbrella cockatoo from a rescue and picked up a second hand cage that had some rust. Wanted to make sure that the paint I got for the cage was plenty safe and didn't want to spend a lot on repowdercoating. The rescue didn't know if ANY cage safe paints until I found this and submitted it to them. So a big thank you from Rhode Island Parrot Rescue as well!

Tip for consumers:
So times may vary. I live in Massachusetts and ships from SC so it arrived to me very quickly. Also the paint is very pricey but definitely worth it for the assurance of your pet's health.

Products used:
Paint

Value
Shipping
Quality
Thumbnail of user nancyr2048
1 review
0 helpful votes
January 28th, 2023
Verified purchase

I got a three-pack of interior paint samples. They arrived promptly. The paints were practically odorless, as I'd hoped. I'm waiting to see the paints in different lights before deciding, but I'm pretty sure I've found one, possibly two, colors I'm going to use in my home.

Thumbnail of user gailw221
2 reviews
1 helpful vote
May 19th, 2020

I just can't match a wall cover I have to the colors you show on your webpage. I know it's very hard to do that because both the monitor I have and the colors you show don't even come close. I'm at a loss here. I want to order paint from you but out of all the swatches I ordered, none of them are even close. I tried to take a picture of the wall but it doesn't even look like the color it really is. Any suggestions? The wall color shows a lot of yellow or gold.

Thumbnail of user julianc103
ECOS P. – ECOS Paints Rep

Hi Gail,

The easiest way to match the color would be to find the same color paint chip from a local company, or cut a similar color from a magazine so that you have something to send us.
We will be able to match that color in our ECOS Paint.

Happy Painting!
Your ECOS Team

Thumbnail of user camilac57
1 review
0 helpful votes
March 13th, 2023
Verified purchase

Great service and attention! The paints are not only Beautiful, but most importantly (for us), it's not toxic and we can feel good of what we're putting in our home for our family.

Thumbnail of user laurenl533
1 review
1 helpful vote
October 28th, 2021
Verified purchase

I'm looking to paint the exterior of my home. I ordered a few samples of paints from ECOS, and I was pleased with the colors. I had some follow up questions, so I used the form on their website as instructed. That was well over a week ago and I haven't heard back. Without knowing the answers to my questions, I cannot order any product. The lack of response cost this company a decent sized sale. Unfortunately I cannot comment on the quality of product, but I can comment on that the lack of customer service.

Thumbnail of user julianc103
ECOS P. – ECOS Paints Rep

Dear Lauren,

Thank you for your feedback.
We can see the various questions that you asked and our responses.
It is possible that these went to your spam folder.

I hope that this helps.
Kind regards,
Your ECOS Team

Thumbnail of user chrisj853
1 review
1 helpful vote
June 8th, 2021
Verified purchase

I am delighted with my first experience with Ecos paints! They were one of the few eco-friendly paint sellers I could find online that would ship, and from sending free paint card samples to reasonably priced 2oz testers to quickly shipping a larger amount of the paint I chose, the process was easy and exactly what I needed. And the paint is great! No awful paint smells, went on great, and it's totally transformed my space!

Products used:
Sugar Dust wall paint

Service
Value
Shipping
Quality
Thumbnail of user kimh1564
1 review
0 helpful votes
March 30th, 2023
Verified purchase

I love these products. They are the ONLY thing I use on the inside of my house! The company is so efficient and professional. I get my orders quickly too!

Thumbnail of user kylen249
1 review
0 helpful votes
February 21st, 2023
Verified purchase

Very easy to order samples. They come in small amounts so you're not wasting much if you don't like the color, yet there's plenty of paint to do a large area to make sure you like the color. One suggestion I would make is if the shopping cart had a 'wish list' or a 'save for later' section. That would make things a tad better, otherwise no complaints regarding paint quality, paint quantity, & I have had no shipping issues.

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Thumbnail of user julianc103
ECOS P.

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