Edmunds.com

Was under the impression test drive appointment was based on vehicle passing inspection. Was planning on purchasing the Encore. Got there & then was told vehicle didn't pass inspection. Multiple emails and text were sent, and was never informed vehicle failed inspection-even though it came from another dealer.
My family and I used a Buick dealership in Florida and NEVER experienced this lack of communication. Would NOT recommend Edmunds dealership!

I used Edmunds to find information on prices for a 2024 Cadillac CT-5V. While the information was useful, I found that their numbers DON'T ADD UP. The totals were consistently $550 less than the actual sum regardless of options configured. Such an obvious problem adversely affects the site's credibility. I did not provide any contact information, so I didn't have the issues other reviewers reported about being contacted and spammed by the dealers around them.

I have been in the market for an affordable EV. Being new to buying an electric vehicle I was fairly unknowledgeable. Reading through Edmund's reviews and actual tests of electric cars helped ease my range anxiety and make an informed purchase decision.

Just used edmunds.com to get the "Edmunds Deal" on a vehicle, $325/month lease. Dealer responded and stated the price would be $389/month! Edmunds does not stand behind their "deal" and the dealers laugh all the way to the bank! Total SCAM site!

Sale prices are not accurate. Edmunds.com is too scared to have their business take actual phone calls

I looked up what site was best for finding a used vehicle, and the article I found said that the downside of Edmunds was that you could get overwhelmed with the details. I knew it was the site for me then. I love that it lets you filter by what vehicle is considered to be a good deal for the status of the vehicle. I was able to apply the filters I wanted and in 30 minutes, I was following up on a van that ended up being even better than expected. When I took it to the shop to check it out, the mechanic said the vehicle was in the best condition that he had seen in the last 6 months. I told him how much I paid for it, and he told me that I had definitely gotten a good deal and that I had done my "research". I almost laughed because my "research" had consisted of about 30 minutes of searching on Edmunds. The option for filtering the results the way they allowed me to made it quick and easy to find the best option for me.

They wrote a much-publicized review when they spoke of nothing but negatives, specifically the sports-car ride and build problems. Not a word about the good it's doing the world, the fun of driving it, acceleration, or technological innovation. They're obviously prejudiced toward old technologies.

DO NOT GIVE YOUR INFORMATION TO Edmunds.com. They got my phone number into their system accidentally. In the last twelve hours throughout the night and this morning (8:30pm - 8:30am), I have received 14 unsolicited phone calls and text messages from various dealerships. I have contacted Edmunds about this issue to no avail. DO NOT under any circumstance give your phone number to Edmunds.com unless you want to be receiving phone calls every 10 minutes.

If you wish to know how much your car is worth, do not use Edmonds. Kelly Bluebook will do the same, and won't paywall or demand your personal information.

We went to buy a car ready to pay listed price but dealership said they don't deal with Edmunds and would not honor the internet price listed

The dealer will not have the car for the price they list on the Edmunds referral. For information on cars okay, but Edmunds allows dealers to list prices that are not real. Do not use Edmunds for a price referral. You will waste your time. But even worse, if you are not a savy negotiator, you will overpay.

It is obvious why car dealers cannot stand the internet: it allows consumers to shop around and, in theory, compare prices. But they have figured out a way to upsell using the internet through the supposed services provided by Edmunds.

Edmunds allows you to define you vehicle search and then "connects" you with dealers. Edmunds even gives you an imaginary "price paid by others," for the same vehicle telling you what is a good, fair or even great price. It then directs you to the dealer's site, forwards your information to the dealer so the harassing calls, texts and emails can start pouring in. Then daily (sometimes even more) Edmunds pushes your selected vehicle with admonitions such as "test drive this before its gone" and "your selected vehicle is here".

There is a catch: the vehicle as priced is never available. In fact, even when provided the right VIN number it is always in transit! To add insult to the string of phony baloney, instead of providing the vehicle you selected during the on-line process, your email is filled with models that do not match what you requested.

In my case, I have been looking for a 2020 Ford F-250 Super Duty Pick-Up Short Bed in the Lariat Package. Edmunds tells me, with the features I want, that the price should be between $50,000-$58,000 depending on features. Guess what? Every dealer has the same truck only starting at $70,000! That price is not even on the Edmunds curve. I assume between "good price" and "great price" there is not a category for "outrageously overpriced"!

Every day I get, "new matches for your car search" and every day it is the same: vehicles that do not "match" my request (i. E. XL, XLT lower end trucks) or vehicles that are $20,000 more than the Edmund's price.

It is sad that what should be a seamless, honest process has been co-opted into a scam.

All of these car review companies like KBB and Edmunds have been purchased by big monied interests in the automotive industry. You will notice that they have all increased prices on new and used cars systematically in the last 12-18 months. Many new cars that sold far below MSRP when purchased new are now selling way above MSRP as a used car. This is an engineered manipulation of the automotive marketplace to produce the highest profits ever seen in this market segment. Also, every new car sold in the USA is being pushed to a $30k to 60k unit price. I know that all of the manufacturer's Honda, Toyota, Kia... all have new cars that sell for $12 to 15k. I've seen them being sold all over Asia. However, they will not allow them to be sold in the USA? They want all Americans to be saddled with a $40k loan on a depreciating asset like a car. I urge all Americans to write their congressman and tell them that we want to purchase affordable cars ($15k) that will not force us into bankruptcy if we lose our jobs and cannot pay off a car loan that that is three times what the asset is actually worth.

Talk about lucky... Marcus L. Literally walked me through step by step on purchasing my Camry that I had originally leased. I am a woman and rely on knowledgable people to give me straightforward information. I got that. Kindness, I got that. Not in a hurry, I got that. The price was right in with my budget. I want to encourage people to understand, they can pay more than what is fair... I got fairness... So head on over to Toyota and ask for Marcus L... a true Gentleman in a rough business! Kay W. Sorry, I am older and do not know how to put a picture up... It is a pretty 2019, Blue Camry in great shape.

We got a car using this site search but due to mistake in VIN and some problem with sensor I failed to submit info in time to get some of perks. Also when you fill in the required fields using mobile there is always a mistake about your name or address.
Contacted customer service and explained the issue as we ran a bit late with submission and did not get even any suggestion on some perks or 50% of gas cards. I understand that there are some terms but it was Xmas and New Years holidays so we had to wait till our car was fixed and it happens on business days only. I would say Edmunds just do not care about ppl and offer is a scam

This site is terrible due to boatload of advertisements, pops-ups, spam, useless info, etc... I used it 4 years ago and it was fine. It's worthless now with all the hang ups and crashing and refreshing and scripts running.

I can't evaluate anything about Edmunds. The new site is a complete mess. Browser crashes, browser stalls, dead links. Wow did this one ever go down the tubes.

I purchased my second car from Crown Acura Arash was my sales person very professional and helpful, I would definitely recommend this dealership to everything.

Was told they send my interest out so dealers compete on price. Total scam. Ruined my ability to negotiate with dealers. All dealers contacted me and wanted to schedule a time for me to come in and new i was interested obviously if i submitted online. Not what it claims. Total advantage to dealers. None offered a low price all being high, or just trying to get you to come in. Extremly frustrated.

Karen Lignelli, Product Specialist at Freehold Hyundai was professional and courteous. Everything was done efficiently and as promised. I would definitely recommend leasing at Freehold Hyundai because of their staff.

I don't and don't plan to go thru Edmunds to buy my car. I'll do my research on Edmunds on quality and pricing, then go armed with the info to the local dealer. For research, I don't know of any better place to read about the good, bad, and ugly, without having to pay for it like Consumer Reports. I've not had any website technical or latency issues in the past, so I can't weigh in about problems like that that others have experienced. Could be Internet provider, clogs in the internet core, etc, something other than their website servers.

Trying to price out a new vehicle, site was slow and unresponsive and I never did find what I wanted to. I will not waste any more time looking for information here

I have used Edmunds for over 30 years (before internet, I used their hard copy magazine) and it was the best, most insightful service to the consumer. For my last two purchases in last 2 years and especially now, the site is hard to navigate and overloaded with ads. What was one or two clicks to get to bottom line summary now requires extensive navigation with lots of ads on each page that don't load quickly (I assume it is trying to customize). It seems like the site and service has been taken over by dealers