Eldorado has a rating of 1.22 stars from 151 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Eldorado most frequently mention customer service, suspicious activity, and live chat problems. Eldorado ranks 871st among Gaming sites.
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Shout out to Sam on the El Dorado Support Team! They helped me out immensely with getting me a refund after I noticed something sketchy with a genshin account that seemed to have a history of being reclaimed and after providing suitable proof I was going to be scammed I was able to close the dispute with a win on my side! Thank you so much Sam if you'll even check this site!
One of the worst service marketplace ever. It took me 5 hours to get verified. With support who was the most mean and stupidest person ever! When i got verified, i had ordered another one so i paid 3 times. Refund in approximately 5 to a few days. It's been a month now. I am going to oppose paiement. Worst service ever. The only good thing are the seller but the website is very thrash. And then they ban me for multiple account so that i cannot contact them.
One of the worst service marketplace ever.
It took me 5 hours to get verified. With support who was the most mean and stupidest person ever!
When i got verified, i had ordered another one so i paid 3 times. Refund in approximately 5 to a few days. It's been a month now. I am going to oppose paiement. Worst service ever. The only good thing are the seller but the website is very thrash. And then they ban me for multiple account so that i cannot contact them.
Products used:
account boosting
They request all your ID information with photo
Right after this, you'll get immediate permanent account suspension with reason 'Suspicious activity'
Products used:
buying game currency
I happened months ago. I tried to verify with my ID but when I sent my photo of me and my ID they immediately suspend my account permanently. They didn't give any reason and just said only their team knows. I checked in sitejabber turns out I'm not the only one who's identity is stolen.
I had bought a Pokémon GO account a while back and had verified as a buyer … no issues transaction went smoothly. Then today I verified as a seller and was told that I could not sell but that I can still buy on the site. No reason provided.
Products used:
Pokémon GO account
I used this website for years i give it everything and i had over 100 reviews but suddenly they banned me and didnt even give a reason.i am so disappointed at it at least you should give respect to your sellers
Tip for consumers:
Please give some respect your sellers because of them you are getting your money
Products used:
I was a seller
First time on dorados gays
Same problem like martin
DO NOT use this site. Today I sent my ID and a photo of myself to get verified as a seller. 10 minutes after that I got suspended, no reason given. Asked the live chat support, they didn't give any reason neither and also I got banned from the chat since I can't use it anymore.
Tip for consumers:
Yes dont use eldorado.gg its a lithuania
Products used:
account fortnite
Shout out to Sam on the El Dorado Support Team! They helped me out immensely with getting me a refund after I noticed something sketchy with a genshin account that seemed to have a history of being reclaimed and after providing suitable proof I was going to be scammed I was able to close the dispute with a win on my side!
Thank you so much Sam if you'll even check this site!
Tip for consumers:
While their refund policy is really stringent and sometimes runs out the clock on certain games, I have not had a more pleasant experience with customer service than I have had with Eldorado on account reselling sites!
Products used:
Account Reselling
I discovered the site, tried it out, and (well obviously) in order to sell stuff i had to verify my ID, which i did. The process is very fast! In 5 minutes i was permanently banned for suspicious activity for no apparent reason. I asked the support, the support told me they couldn't talk about it and closed the chat... I really don't recommend this website. It is apparently a well known problem that makes the website unusable
What a scam of a site. Terrible customer service! I paid extra for a warranty, then the information I got for an account I bought wasn't usable, refused to refund me. You pay for a warranty that doesn't even work. Such a scam. Also when you talk to customer service they respond like NPC'S. They also told me that in 24 hours they cancel the order if issue isn't resolved, which the issue wasn't. 24 hours come and they say the same thing. The seller can pretend to be helpful by simply responding so the order never gets cancelled, they can lie and run down the clock until your warranty is gone and then the order can't be refunded or cancelled. It's a huge scam!
So I bought a account for 14 dollars and it bout another account for 94 dollars and I contacted the app and they said I didn't spend money I don't appreciate getting scammed that fast I thought it was a legal app but it's not
They banned me for no reason because I positioned my ads well and I was making money, I believe that the admins are the owners of some stores and when they invade their business they ban you
DO NOT use this site. Today I sent my ID and a photo of myself to get verified as a seller. 10 minutes after that I got suspended, no reason given. Asked the live chat support, they didn't give any reason neither and also I got banned from the chat since I can't use it anymore.
So... You give them your real life identity and they suspend you immediately without any reason given. Be aware of identity theft.
I purchased an account and it wasn't as described. When I tried to dispute it the seller provided a false screenshot and support closed it then refused to reply to my tickets. I messaged them again, provided information on the account/order, and then got permanently suspended. I had previously purchased accounts that had no issues and was a happy customer but the one time I got scammed, I was the one who got punished while the seller remained active.
Tip for consumers:
Do not buy from this site, go use playauctions if you want actual humans supporting and selling you products.
They are just stealing your personal info. Once they get your documents they ban you with no explanation at all. And the live chat is **** like the way they ignore you u can only have one answer from them and it's about how can I help you …. Your account has been suspended for no reason and then leave you in chat saying nothing. This website should be blocked as soon as possible and we need to report then for steeling our information. Shouldn't even get 1 star
A newcomer, started to create an account, have met all the requirements, after couple minutes got a notification says account suspended Permanently, Reason: Suspicious Activity. Like, seriously?
Contacted customer support, and they said nothing can be done here even tho if I newly applied my documents. No details given for account suspension.
This website is a scam. I purchased an account for $60. I received it, but six days later, it was pulled back. Do not trust sellers on this website. They give you a ransomware email domain that hijacks accounts, known as "rambler.ru." If you're ever purchasing an account from someone, contact the seller first and ask what email domain the account is linked to. But Eldorado does not have the option to contact sellers unless you purchase the listing, which is unnecessary. So don't purchase anything from this website, especially accounts. There's a higher chance of the account getting pulled back rather than keeping it.
My account was suspended for no reason, even they cant provide a reason for it. The suspension occurred after the legal documents were submitted which makes everything more suspicious.
They permanently suspending ALL accounts who apply for a seller verification. First i thought it was something wrong with my docs, while all was okay, then i started to notice similar reviews and reports all over the internet. After that i asked some of my friends to register and apply for selling too, everyone of them was permanently suspended in few minutes after verification was approved. So there is two conclusions - they do not want any new sellers anymore OR they just stealing all your personal information, to sell this database later. DO NOT TRUST THEM!
Tip for consumers:
scam, avoid
Products used:
scam, avoid
They Steal your Information After verifying your account so you can start selling accounts. After you Sent your ID or License with your Face pic they will Suspend your account. These people are selling stolen accounts from other players Aswell. I got my own stolen account back from there after some Hacker hacked my R* Trying to talk with support, doesn't help. They cut you off or Block you from joining the site.
Got scammed twice and out 20$ will never be buying from here everybody buy from Zeus x way better bad site all in all
THEY ASK YOU FOR YOUR ID AND A PHOTO OF YOU, 15 MINUTES LATER THEY BAN YOU AND EVENTUALLY BAN YOU FROM THE SUPPORT CHAT. Part of the thing they say is "your account can be suspended without providing any further details." DISGUSTING
A few purchases might go through, but eventually you'll get scammed and they'll refuse to refund you. Avoid this website at all costs
Spent well over 200 dollars on around 5 accounts and I have nothing but crap to show for it. I don't reccomended this company, 9/10 they change the infomation weeks day or even months later. Every account i've had was taken, every. Single. One. Don't bother, just don't bother.
Eldorado GG is the leading provider of in-game goods and services for video game players.