• ElectricalMarketplace

ElectricalMarketplace

Overview

ElectricalMarketplace has a rating of 4.7 stars from 591 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElectricalMarketplace most frequently mention free shipping. ElectricalMarketplace ranks 18th among Lighting sites.

Positive reviews (last 12 months): 66.7%
Positive
2
Neutral
1
Negative
0
How would you rate ElectricalMarketplace?
Top Positive Review

“Pomona switches material”

Peter H.
7/8/23

Ordering was easy. Love the call to re-check my order because of the different accounts that I have. Material came quick. Thank you!

Top Critical Review

“I placed an order on May 1st and received the product...”

Shandy M.
5/12/15

I placed an order on May 1st and received the product on May 6th and the order was incomplete had to make 2 phone calls and send several emails and was told they were out of stock and i would get the rest of the order on May 12th, than on May 12th i called again and i am now told warehouse screwed up and now i will get it on may 14th .. I am very disappointed with this transaction and the run around i am getting from this company

Reviews (591)

Rating

Timeframe

Other

Thumbnail of user peterh2295
1 review
0 helpful votes
July 8th, 2023
Verified purchase

Ordering was easy. Love the call to re-check my order because of the different accounts that I have. Material came quick. Thank you!

Thumbnail of user orlandop39
Orlando P.
1 review
0 helpful votes
March 18th, 2020
Verified purchase

I order supplies frequently and now that I see it's free shipping, you'll have my business all the time.

Thumbnail of user williams580
William s.
1 review
0 helpful votes
May 18th, 2016
Verified purchase

No option to look at cart. You have to complete checkout to check any items. Also first time I went through process and filled out info it showed I had no items in checkout and I had to start over.

Thumbnail of user andreww847
ANDREW W.
1 review
0 helpful votes
July 24th, 2020
Verified purchase

I may not have an opportunity to refer you much. The $250 minimum is going to beyond the need for average homeowner.

Thumbnail of user marcp58
Marc P.
1 review
0 helpful votes
November 28th, 2016
Verified purchase

Good prices, easy checkout.... So far so good! As an online shopper I am skeptical, that said I received my lights and inspected them for quality and was VERY surprised, delightfully surprised! Not only were these lights of good quality the final check was to see how well they worked and they passed any expectations. I have been an electrician for 40 years and have worked with many fixtures, some are not made so well and can create a challenge, these fixtures are superb! .... THANK YOU SO MUCH!

Thumbnail of user dougt56
Doug T.
1 review
0 helpful votes
August 21st, 2016
Verified purchase

I've purchased materials from Electrical Marketplace for quite a number of years & have to say it's truly been a pleasure to deal with a Company that gives "Top Notch" service. Thanks Guys for all you do to be sure orders are on time, priced right & complete. Your The Best !!

Thumbnail of user glenj104
1 review
0 helpful votes
September 29th, 2023
Verified purchase

I've been very impressed with Electrical Marketplace so far.
Most of my order was shipped promptly and was exactly what I had specified.
However, of seven line items ordered, one was left out of the shipment.
This was quickly resolved via my email pointing out the oversight, and a representative's phone call to me the next morning.
The error was immediately acknowledged, and I was assured that the balance of my order would be shipped right away.

Thumbnail of user markj329
mark j.
1 review
0 helpful votes
December 5th, 2016
Verified purchase

so far so good, I had a live chat last week with someone who said the fixtures were in stock so I placed the order today no problems

12/15--although I must say that the nickel finish is shown above the $28.00 price but when you go to buy it there's a seven dollar upcharge (even though the transformer is plastic), no biggie albeit somewhat misleading, that's all.

Thumbnail of user alanb196
Alan B.
2 reviews
0 helpful votes
November 11th, 2016
Verified purchase

Excellent products. Had two smoke detectors in my home for 1o years and had great coverage. Time to change out units for new ones.Peace of mind with confidence.

Thumbnail of user johnb1106
John B.
21 reviews
14 helpful votes
November 4th, 2014
Verified purchase

The order took some time to get here---I guess it was due to a customs border issue between U.S. and Canada.

Thumbnail of user lloydl32
Lloyd L.
1 review
0 helpful votes
September 16th, 2015
Verified purchase

Easy and fast. Thanks. Just need to know about your return policy just in case these items don't work. Reviews on this model are mixed.

Thumbnail of user alexn130
Alex N.
2 reviews
0 helpful votes
May 12th, 2019
Verified purchase

I came across this website I was a little skeptical at first because the pricing was so good but after doing some research it's a legitimate company I would recommend this to any electrical contractor

Thumbnail of user jackd193
Jack D.
1 review
0 helpful votes
January 21st, 2017
Verified purchase

1. The customer should know the total cost before placing the order including tax, shipping etc., . The shipping charges should be listed first so that customers would be able to decide to purchase or not. Your product prize is very reasonable but not the shipping prizes.
2. Customer should no the total cost before releasing order.

3. Your order processing should be re organized so that customer would be able to decide based on the cost details.

Thumbnail of user morrowl
Morrow L.
1 review
0 helpful votes
November 25th, 2016
Verified purchase

okOk so far they are not installed yet. Will be ins few days Didn't receive a shipping notice until today from UPS

Thumbnail of user mathewr13
Mathew R.
1 review
0 helpful votes
June 29th, 2018
Verified purchase

It was great being able to purchase what i needed without setting up an account. Website was user friendly and easy to navigate.

Thumbnail of user markl3196
1 review
0 helpful votes
August 8th, 2023
Verified purchase

Hello,

I have received limited communication and am left wondering when/if my order is being processed and shipped.

Thumbnail of user bradd114
Brad D.
1 review
0 helpful votes
August 5th, 2016
Verified purchase

electricalmarketplace.com provides a quality product at a fair price with free shipping with qualified order. Great place for your electrical needs.

Thumbnail of user joannek49
Joanne K.
1 review
0 helpful votes
March 11th, 2017
Verified purchase

Our local stores don't seem to sell under cabinet lighting. Thank goodness we found you!

We installed the lights and they look good!

Thumbnail of user shandym1
Shandy M.
1 review
0 helpful votes
May 12th, 2015
Verified purchase

I placed an order on May 1st and received the product on May 6th and the order was incomplete had to make 2 phone calls and send several emails and was told they were out of stock and i would get the rest of the order on May 12th, than on May 12th i called again and i am now told warehouse screwed up and now i will get it on may 14th .. I am very disappointed with this transaction and the run around i am getting from this company

Thumbnail of user barthalowr
Barthalow R.
1 review
0 helpful votes
March 8th, 2020
Verified purchase

I can't rate a product till I receive it. I haven't received anything telling me when I will receive my order. I'm usually a five stars guy. Usually when I order online I get a email with confirmation and delivery date.

Thumbnail of user williamr279
William r.
1 review
0 helpful votes
November 6th, 2014
Verified purchase

Shipper charged additional fee upon delivery that we were not expecting. Would prefer to have all customs & brokerage fees paid up front so there are no surprises.

Thumbnail of user thalesg1
Thales G.
1 review
0 helpful votes
March 20th, 2016
Verified purchase

Actually, this is my third order. I am very pleased with your products and have recommended your company and products to friends. Even though your shipping costs are rather high, your item prices are very competitive. I will be ordering more from you in the future. Any chance of shipping this order as soon as possible? Thanks!

Thumbnail of user chrisr365
Chris R.
1 review
0 helpful votes
December 15th, 2015
Verified purchase

I ordered a popup floor box on Dec 15th 2015 it arrived Feb 2nd 2016 (6 weeks). The staff I talked to was courteous and tried to find out why it was taking so long, It is my belief that they did not have the product in stock at time of order. It would be better service if it was not listed on the website if the product was not in stock I give a high rating for the staff, but only fair rating to the company for failing to notify customers that an item is not in stock when it's listed on the website.

Thumbnail of user dannyt35
Danny T.
2 reviews
0 helpful votes
June 8th, 2017
Verified purchase

Received cloud fixture, installed same, all is well! Shipping was a bit pricey but I did create the order.

Thumbnail of user patg78
Pat G.
1 review
0 helpful votes
December 20th, 2015
Verified purchase

Everything came exactly as it showed on the site, the plates are great. I will definitely be buying again !

Thanks Bonnie !!

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