Electric Bargain Store

Check out gave a little trouble; something wasn't synchronized between PayPal and you website yesterday. All good now

The shopping was okay. I had a couple of problems checking out. Somehow I got bounce out during the payment process. Its a bit unsettling to hit the purchase button twice for one purchase.

The 3 "5-star ratings" are based on "experience so far." Your website worked fine. The only exception is that I did not see an estimated delivery date. I'll see if I still feel 5-star after I receive the delivery (understanding the possibility of a delay due to Covid-19). Thanks

The staff is quick in responding to emails usually within one hour. Great help in answering questions and will be placing another order very soon. Highly recommend this company.

Easily found the items I was looking for and the online chat was helpful to answer any questions I had. The items I ordered were delivered quickly as well.

did not see enough details for this item so am concerned it won't fit. my local store closed so i can't buy/replace my Juno track lighting in person.

I needed to replace a recessed canless LED light & they had an exact match. I couldn't find an exact match anywhere locally or online until I found this website.

The description of the item I purchased did not match the picture shown on the website. I was able to return the item. However, I did have to pay for return shipping.

EBS treated us well on an earlier order (96 lights), and we need a couple more to complete our remodel. It was great to have the orders on file to make sure we could match up our earlier order.

Reasonable price and easy navigation. The only issue I have is that I never received any confirmation email or any shipping information. The product just showed up. I actually was going to call that day to find out the eta, but it showed up before I called.

Everything is easy to find on your website, and when asking questions with the live chat, they are always helpful.

Received my extension cables in a timely fashion. Have not energized them yet, as I am still wiring my kitchen.

Got what I ordered. Took a little longer then I had hoped to arrive, could just be the times we are in reight now.

dislike the timeout feature, dislike the shipping prices fail to include the estimated delivery time of each, otherwise OK

I ordered a smoke detector which would match the broken smoke detector I installed twenty years ago. The new smoke detector arrived on time and was a perfect fit for the old installation. I'm a happy customer william knight.

a sales person was to call me today and answer some questions, that never happened. That was disappointing. Also, I thought that the shipping costs were high, maybe I should have looked at Amazon.

At first I had trouble with the website, it wouldn't allow me to use PayPal or even complete an order. I called she said the website was overloaded, she said they'd call back that day. It didn't happen. I called again the next day and left a message. the guy who returned my call was very surprised at my experience. Anyway he did an AWESOME job, I received my merchandise and am delighted!!

Easy shopping, fast delivery. Items were exactly as expected. Would shop here again with no reservations.

Excellent response and timely delivery. Have been using Electric Bargain Store for over 3 years and have always had great

No one to talk to with question. Phone rang and rang and then someone offerd to take a message. Not helpful.

A-OK! I was concerned that the smoke detectors that I was ordering were going to be of an old
Manufacturing date. That was not the case, they were fresh with a day code of June 2020...

I needed replacement fire alarms for my house. I chatted with someone from the electric bargain store and they suggested a replacement and said that they could send adapters that would work with my current product. Even though their products were more expensive I placed an order because I though the adapter would save me time and I would not need to call an electrician. I tried to install one unit. The adapter did not work with my wired unit. I had several family members try to install and they definitely were not correct. The adapters were not packaged so I am not sure what the problem was. I tried to call and see if there was another adapter that would fit my unit. No one there. They did answer my email the next day. They said I needed to send photos. I sent the photos and they responded by saying the I could order a replacement package from them. I told them I had already ordered from them and they just kept repeating the same thing to me. I chatted with someone and they said I would have to pay a 25% restocking fee (which was $50.00) and that I would not get my shipping costs back ($15.00 each way). I asked why I had to pay a restocking fee if they were getting the product back. Then I got disconnected. I called and asked for a supervisor (they never connected me to one). I explained my situation and they said that they would have to have another department call me back.

Shipping charges are too high, product selection very good. USPS 3-day priority shipping took 2 weeks.