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ElephantStock has a rating of 4.26 stars from 249 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ElephantStock most frequently mention customer service, wall art, and timely manner. ElephantStock ranks 10th among Art Prints sites.
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So far I have 8 Elephant Stock prints in various sizes, a total of around $1200 worth. The quality is incredible. In reality, they actually look more like paintings than prints, and they are all absolutely gorgeous. Included here is a sample chosen to show how effective they can be in making a small room really POP. If one uses their always-available discount coupons, the prints are really a steal. Customer service and speed of delivery are outstanding. With their 90-day return policy, one can't go wrong, but once you have them you won't want to give them up. I highly recommend Elephant Stock.
I sent an inquiry two months ago and have followed up since. They keep vapidly claiming they will ask their team and get back to me, but they don't. I think this company might be just a joke? Update: The response here from the company asks me to repeat actions I've been repeatedly taking since August. Maybe they didn't look at the photos I posted? I've already done what is suggested. They already have the opportunity to correct the complaint. Yet they instead ask me to continue contacting their unhelpful and unresponsive support.
So far I have 8 Elephant Stock prints in various sizes, a total of around $1200 worth. The quality is incredible. In reality, they actually look more like paintings than prints, and they are all absolutely gorgeous. Included here is a sample chosen to show how effective they can be in making a small room really POP. If one uses their always-available discount coupons, the prints are really a steal. Customer service and speed of delivery are outstanding. With their 90-day return policy, one can't go wrong, but once you have them you won't want to give them up. I highly recommend Elephant Stock.
Tip for consumers:
LOOK FOR THE DISCOUNT COUPONS
Products used:
PRINTS ON CANVAS
I ordered a 4 panel picture. The description wasn't too clear. I thought each panel was 24x14" but it was the whole picture. I inquired about the return policy and was told I would have e to pay to ship it back to the USA. I'm not impressed. I'm going to try to sell it on Marketplace to hopefully recover some of the costs. I'm not sure I would recommend this company. The picture overall wasn't bad for the prices. Just beware when ordering from thos company.
This is my second purchase with this company. After the first one, which was just magical, I had expectations and became really nervous about my following order. I figured a miracle only happens once in a blue moon, but no! Ten working days after ordering online, I received what I saw on my monitor when I decided to buy. Package arrived well protected and the wonderful trio (three 24 in x 24 in) was easy to install. Many, many thanks for a wonderful high quality art copy and service!
Quality material. Great inventory.Great customer service! The artwork is beautiful and diverse!
I love the moon sky canvas I bought! It's so realistic. I would refer this company to anyone!
Tip for consumers:
Measure the space first so as to order the right size!
Products used:
Wall canvas
Excellent product! I would recommend it to anyone to purchase their products. Fast delivery too!
My name is Michael Corrunker and I am an Engineering Manager from San Antonio, Texas with two master degrees and am very picky to say the least. The business ElephantStock also happens to be in Plano, Texas which is close to Dallas. Their website is very professionally done and makes it easy for you to decide which type of canvas you would like for your home decor. They offer multi-piece, single piece and framed. I have already ordered two more canvas prints from them since receiving this one. One five multi-piece and a second larger single piece. They have countless different designs and styles for anyone's taste. By far the best canvas print that I have purchased!
Tip for consumers:
pick your prints to match your room or design your room around the prints that you want =)
Products used:
canvas prints
Artwork was exactly as expected, arrived quickly, and looks fantastic. I will absolutely be shopping with ElephantStock again.
"Packaged well and made very well, strong frame work, canvas is tight no sags. Very pleased with purchase."
Products used:
Wall art
I sent an inquiry two months ago and have followed up since. They keep vapidly claiming they will ask their team and get back to me, but they don't. I think this company might be just a joke?
Update: The response here from the company asks me to repeat actions I've been repeatedly taking since August. Maybe they didn't look at the photos I posted? I've already done what is suggested. They already have the opportunity to correct the complaint. Yet they instead ask me to continue contacting their unhelpful and unresponsive support.
Tip for consumers:
Please read the messages they are sending back to me. They aren't interested in helping me make the purchase. It's weird.
Products used:
They have replied to my review here with instructions to contact support, which is what I have already done four times now, after which my request is ignored. They advertise on their site that I can ask for this help, so that I can confidently make the purchase. But they are not providing the service that is advertised. They are only giving me a runaround.
Hello! This is not the experience we want our interested customers to have. Apologies for this if there was an overlook to your inquiry. Kindly message us at support@elephantstock.com and it is our pleasure to turn this around. Thank you for letting us know and giving us a chance to assist. We're available 24/7. You can send us an email through support@elephantstock.com, or call us at 1 800 474 8184, or for even faster assistance, you can also chat with us! Just hit the 'Let's Chat' button on the bottom right part of our site. Or provide us with your email and contact number for us to reach out to you. Thank you.
I had an awesome experience! I will be be purchasing more custom pieces in the future. Customer support was very quick in their responses.
Ordered a few pieces of art work from them about $600 with discount. Just prints with frames. Honestly, these frame are likely $25 dollar cheap frames and the glass appears not to even be real. So my order if just print and frame likely is around $75-100 in cost. So they are making a killing. My best friend use to be a professional framer while in college and you can't even put these on the same playing field with frame and mats etc as that would of cost you 200+ at least for a custom frame from companies he worked at and real glass and quality frames vs cheap frames and what appears not to be real glass. Also got one picture damaged out of my two being sent. The packing wasn't good at all and box tape half torn when arrived and the two pieces in one big box did have wrapping around each print and frame, but nothing stopped the smaller piece inside from moving around which it certainly did. It was the larger print that was damaged which bring me to their return portion. I did it through chat acknowledged it and basically said you will get an email about the return tracking etc. Never received had to chat again to get it. New delivery tracking printed morning of Wednesday and was ready to ship, but wasn't picked up till Friday. What was the delay? Their replacement department needs to do things more formally and send out an email acknowledging a replacement is being done and the steps through the way vs. leaving the customer wondering. I have worked for many e-commerce companies and supply chain companies and never seen such lack of organization. Basically, if you want a print pretty quickly and overpay for one this is your place otherwise if you like the print just buy it from wherever as a print and take it to a place that actually takes pride in framing with high quality materials and pay the same price. This company lives on lazy people basically like myself who thought the quality would be good looking at their website which indeed it isn't. A fair price would of been about $250 for what I received.
Hello! This is not the experience we want our valued customers to have. We truly apologize for the inconvenience caused by not having a clear expectation of the shipping timeframe, though we do our best to prioritize shipments of replacements. We have sent you a message and it is our pleasure to turn this around. Thank you for letting us know and giving us a chance to assist. You may respond to our email, thank you! Happy to help!
Another gorgeous picture from Elephant Stock. The only company I order my wall art from! Everyone that's seen it says WOW! So impressed. It's also delivered quickly, well wrapped and packaged. Great business :)
Tip for consumers:
Measure the spot where you're going to put your art. Always order a big piece. More impressive.
Products used:
Bought two giant pictures from them in the last year.
Good quality canvas; will make good gift. (Ordering was easy, and the time frame from purchase to delivery was very reasonable).
Products used:
Canvas art
I am in love with my canvas. I don't do a lot of decorating, but it was pretty simple to hang up. I didn't have a leveler, I'm short, and I was still able to put it up myself. It looks amazing!
Products used:
Canvas
Just thought you would like to see some of my pictures I have bought from Elephant Stock, they look Great and Thank You for being such a Great and Trusted Company for a place to get Beautiful Pictures for my home
Thank You Elephant Stock for such great pictures
GOD BLESS
Kimberly Pierce
Tip for consumers:
It is a Trusted site so you can feel comforted in knowing you will receive wonderful Pictures on Canvas as described as I did and I felt as though the packing had extra care taken as the pictures all arrived in great shape and very well packed, don't know about return policies as I didn't have to nor wanted to return any of my pictures
Products used:
Lots of Different Canvas Pictures
Timely delivery, consistent communication & superb quality of product! Using the canvas for my baby on the ways nursery and couldn't be happier!
I thought it was a real canvas painting kind of disappointed about it. Looks good on my wall though.
No feedback is being ignored here, Natalie. We only offer canvas prints but we're glad that the wall art looked good on your wall. We appreciate your business!
Elephant Stock Team
I absolutely loved the print on canvas. I ordered 3 more for my apartment. The item was packaged so carefully and arrived ASAP. I will definitely be ordering more from this company. Great Customer Service
Products used:
I purchased canvas art
Great experience with ordering and received a quality art piece. The colors are vibrant and beautiful. I highly recommend ordering from Elephant stock.
Products used:
Art
Very good communication and extremely polite with every Interaction. My wall art came in literally days after ordering it, well packaged and good quality. Highly recommend them. They are always running specials and can use coupons for most things.
Tip for consumers:
Custom prints are non refundable.
Products used:
Canvas and picture frame
After promising free shipping, they charged me $103 to ship a $240 item. Neither Sylvia nor her supervisor Lee would help or work with me. They just threatened to cancel my order if I didn't pay up, and that is ultimately what happened. Shop with iCanvas, they are an honest and reputable company.
We thank you kindly for your feedback, Michelle. We understand that you expected free shipping for your order and you were advised about the fee since your order will be shipped to Hawaii. This standard procedure is to make our customers aware of the cost and give them time to decide if they still will like to continue. The information about our shipping guidelines is indicated on our website and furthermore made clear to you through our email conversation. We understand where you are coming from and we are sorry to disappoint. Feel free to reach out to us if you need further help and we will be more than happy to assist.
Absolutely LOVE this piece. Not only did you guys do an incredible job, your customer support was INCREDIBLE. Twice I emailed with questions, and twice I received responses within 24 hours. Amazing. Thank you!
We are so happy that you love it. We appreciate your business, Sean!
Nothing goes wrong with this people! So happy with everything from customer service to packaging and Ofcourse the product!
Wow, with the right image resolution (when you upload the image they tell you if the resolution is high enough) you can get a great print. The first image I uploaded and asked for a print, the resolution was high enough, but I failed to verify that the image was in focus. I notified them immediately once I realized the problem, and the kindly cancelled my order. I uploaded a corrected image and I just go it and it's amazing. Highly recommended.
Fabulous! Great price for quality & size.
Perfect for my glitter, (grout is glitter in the marble floor), Marie Antoinette powder room!
I share my 11/2 birthday with her & love her!
Thank you so much for this wonderful feedback. We certainly appreciate it. Keep safe!
I've gotten multiple pieces of wall art from this company and it's always the best quality. The most recent Doge wall art was another amazing addition to my collection.
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Elephant Stock gives your passion expression!
Here at Elephant Stock, we specialize in curious design with unique style. With a wide variety of distinctive canvas print panels, wall art and more, we decorate your life from the inside out. Revolutionizing home decor offerings, we appeal to our customers through our high-quality items that personalize your spaces through creativity in design, whether work or home.
We greatly appreciate your feedback. It is our goal to make sure we take care of our customers" concerns. We thank you kindly for allowing us to make it up to you. Please keep safe.