• Metabolic Research Center

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Overview

Metabolic Research Center has a rating of 3.5 stars from 14 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Metabolic Research Center most frequently mention weight loss. Metabolic Research Center ranks 213th among Diet sites.

  • Service
    9
  • Value
    9
  • Shipping
    3
  • Returns
    3
  • Quality
    8
Positive reviews (last 12 months): 50%
Positive
2
Neutral
0
Negative
2
See all photos
How would you rate Metabolic Research Center?
Top Positive Review

“Aging In Health”

Fran L.
8/20/21

I'm 73 & like everyone else need to watch A1C and cholesterol numbers. Now on my 5th year of MRC and 20 lbs. down, I am feeling better than ever & see the dr. once a year. Through training and wonderful encouragement my life is forever changed. Your body's a machine & MRC keeps you tuned up! Thank you MRC!

Top Critical Review

“Don't fall for it”

Paula L.
2/4/21

I thought this was a local weight loss clinic, not a national chain. I see a lot of great reviews from clients which are great, but if you look at employee reviews on Indeed a different picture is painted. These are salespeople, not coaches. They have to sell a certain amount of stuff to you or else they get written up, which became clear to me. You are "required" to buy $160 worth of shakes and supplements A MONTH while on the program. I was also told about these "amazing" pills that help boost weight loss that is sold for no less than $70 a bottle. When I asked about interactions with my SSRI's it was waved off like no big deal. She said they don't interact even though I highly doubt the "coaches" receive enough training to know any better. Near the end of my consultation, I was near an anxiety attack because I just knew something was wrong. I asked if I could just go home and talk about it with my husband and think about it. She kept pushing and I just felt so uncomfortable that I said fine I'll sign up just so I could leave. I'm now stuck with supplements I don't really want since you cannot get a refund for products. Another disturbing thing I read about in their "helpful hints" packet was to avoid gel-based toothpaste and mouthwash due to sugars! That is a one-way ticket to disordered eating and any knowledgeable dietitian would not advocate for such extremism. I just feel dumb for falling for it for even a minute. I called about a refund for the program fee and was told the woman who worked with me yesterday will call me tomorrow and "tell me how that will work". I expect my $298 back.

Reviews (14)

Rating

Timeframe

Other

Thumbnail of user franl64
1 review
0 helpful votes
August 20th, 2021

I'm 73 & like everyone else need to watch A1C and cholesterol numbers. Now on my 5th year of MRC and 20 lbs. down, I am feeling better than ever & see the dr. once a year. Through training and wonderful encouragement my life is forever changed. Your body's a machine & MRC keeps you tuned up! Thank you MRC!

Service
Value
Quality
Thumbnail of user brookew203
1 review
1 helpful vote
August 3rd, 2021

It is expensive but worth the cost. I feel better on the vitamins and have lost weight. (Even without doing it perfectly) I really like most of the people who I work with as well.

Products used:
Protein shakes, vitamins, program.

Service
Value
Quality
Thumbnail of user paulak11
2 reviews
3 helpful votes
May 21st, 2018

My sister and I joined and we are both content with our results. The weight loss is slow but steady. 25 lbs of weight loss is my goal. I am down 18 and doing just fine on the program. I am able to stay with the program guidelines 80% of the time with out any trouble. The remaining 20% usually happens when I have to travel a lot. Plan on slow but steady progress. I anticipate it taking 8 months to a year to lose the 25lbs. No miracle diet here - just an educated, supportive environment to make steady progress.

My representative has been helpful but not pushy. I use the protein drinks and some of the snacks. My representative has suggested additional products but has never been pushy about it when I decline.

My main suggestion for the company - lose the dyes in your drinks - it is not needed. You have a good product that could be great if you left out the dyes.

Thumbnail of user jamesp4805
1 review
1 helpful vote
May 24th, 2023

Lorie has been outstanding helping me get started. I've only been there a little over two months and I have lost about 23 pounds as of today., I just turned 65 and my mindset has never been there long term. I will update you with my progress. But if you're struggling, keep an open mind and give it a chance.

Products used:
Supplements

Service
Value
Shipping
Returns
Quality
Thumbnail of user lindad3107
1 review
1 helpful vote
June 24th, 2023

The metabolic journey has been so good to me, but not without an amazing one on one coach. I've never been pressured or shamed. But all the support is so wonderful. When I was a working OR nurse, I was always given a plan that I could follow with my busy schedule, many days without food and water until late in the day. Each individual has an individualized plan. And it works. I'm down 48.2 pounds and I feel so good about myself and my health. I have more energy to play with my grandkids and to tackle my other hobbies. If you're thinking about weight loss and looking great, please consider Metabolic Research Centers. You won't be sorry

Tip for consumers:
Amazing business

Products used:
Cortitrim. Protein shakes. Meal replacement bars

Service
Value
Quality
Thumbnail of user maryr2227
3 reviews
1 helpful vote
September 22nd, 2022

Originally said I would be refunded if not satisfied, but didn't honor it! No communication and no refund!

Tip for consumers:
Nothing's guaranteed!

Products used:
Don't trust anyone else!

Service
Value
Shipping
Returns
Quality
Thumbnail of user maryr2898
1 review
5 helpful votes
May 9th, 2022

MRC advertise that a refund is available if you're not satisfied with your results! I've tried calling you, but they make it very difficult to speak to someone. I spoke to Ms. Abrantes, but now she doesn't return my calls. They aren't a member of BBB, so they can't help! I will not stop until I get results, as they promised!

Tip for consumers:
Be aware of all the expensive supplements they push on you!!!

Service
Value
Thumbnail of user janetb1478
1 review
1 helpful vote
December 21st, 2021

Thank you all for helping me get back on track i needed that! The recipe from different people r great

Thumbnail of user maryannd400
1 review
3 helpful votes
March 8th, 2022

I love going to MRC. MRC has helped me to lose sixty pounds and continues to support my weight loss journey. I have tried multiple time different programs but MRC has helped get the weight loss started and encouraged and coached me thru platues cheering me on, sharing ideas, even took the time to respond to daily text I sent for my food dairy giving me positive feed back and sharing information on good choices and shared information regarding healthier choices. The atmosphere is always positive and never made to feel judged when I slipped the slipper slope of putting on weight that week. I always hear you got this! You can do it! MRC 's products are tasty and work. I've tried cheaper protien drinks with little or no results, and the staff promotes the use of their products but have never been pushy. IF IT WASN'T FOR MRC I WOULDN'T BE CELEBRATING 60 POUNDS of weight loss. They only have five stars to rate them when they really deserve 10 stars. Thanks MRC for all you do. I plan on being a client for life even when I have met my weightloss goals. I believe their continued support will help me maintain my weight. If you value your health and want to be successful in weight loss MRC gets my vote. BEST INVESTMENT I'VE EVER MADE IS THE INVESTMENT I MADE IN MY HEALTH WITH MRC.

Thumbnail of user metabolicc
1 review
2 helpful votes
March 7th, 2013

You will find a personalized approach to weight loss in Chandler, with one-on-one consultations with our nutritionists and weight management programs tailored specifically to your needs. Call today!

908 W. Chandler Blvd., Building D
Chandler, AZ *******, United States

Thumbnail of user paulal287
1 review
7 helpful votes
February 4th, 2021
Verified purchase

I thought this was a local weight loss clinic, not a national chain. I see a lot of great reviews from clients which are great, but if you look at employee reviews on Indeed a different picture is painted. These are salespeople, not coaches. They have to sell a certain amount of stuff to you or else they get written up, which became clear to me. You are "required" to buy $160 worth of shakes and supplements A MONTH while on the program. I was also told about these "amazing" pills that help boost weight loss that is sold for no less than $70 a bottle. When I asked about interactions with my SSRI's it was waved off like no big deal. She said they don't interact even though I highly doubt the "coaches" receive enough training to know any better. Near the end of my consultation, I was near an anxiety attack because I just knew something was wrong. I asked if I could just go home and talk about it with my husband and think about it. She kept pushing and I just felt so uncomfortable that I said fine I'll sign up just so I could leave. I'm now stuck with supplements I don't really want since you cannot get a refund for products. Another disturbing thing I read about in their "helpful hints" packet was to avoid gel-based toothpaste and mouthwash due to sugars! That is a one-way ticket to disordered eating and any knowledgeable dietitian would not advocate for such extremism. I just feel dumb for falling for it for even a minute. I called about a refund for the program fee and was told the woman who worked with me yesterday will call me tomorrow and "tell me how that will work". I expect my $298 back.

Products used:
None

Service
Value
Quality
Thumbnail of user edm1042
1 review
0 helpful votes
January 30th, 2024

I'm reviewing this as a customer and as the spouse of a former employee.

There's a reason there's a revolving door for employees.

This place is awful to work for. The upper management only cares about numbers. Nothing else! Awful upper management and one particular back stabbing, catty, big mouthed, know it all, pushy employee. My wife was well liked by most customers as she truly cared for their well being. She made many sacrifices to work for this company. She was dedicated to her job despite a rough start with Marcy being an incompetent manager and being thrown into the position with out proper training. She took time with customers and worked well past closing most nights. She missed birthdays, family meetings and stayed late the night her mom passed only to be let go a few months later without notice, without warning or reprimands of any kind. Customers were told for her not following policies but she was never told what policies. We're thinking that she said something out of frustration with upper management within earshot of Jeanie. Rather than addressing or clarifying anything with Amy, Jeanie immediately went to upper management. We learned that Jeanie will talk out of two sides of her mouth. She will say one thing in front of you and promptly stab you in the back. I have personally heard her make disparaging comments about management, the company itself, other employees and several customers behind their backs.

Weight loss places are popping up everywhere. I've even seen the main weight loss meds for sale at various spas much cheaper than this hole. Shop wisely my friends. Support your local businesses before you support a place like this. You'll get better results and better service.

As a customer, I lost the weight. Expect to be up sold. This business is strictly about sales. It took being extremely disciplined and buying their nasty and expensive protein drinks. The cost of the program isn't too bad at first glance but by the time you buy all the supplements, it will cost upwards of $1000 or more. Most of the actual medications can be purchased elsewhere at a much cheaper rate or even though insurance from your pcp.

Tip for consumers:
Stay away

Products used:
Semaglutide, protein drinks, CJC

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasf8
2 reviews
26 helpful votes
March 13th, 2011

This company takes advantage of people that just want to lose weight. It costs $300 just to sign up. They persuade you to buy all these supplements and protein drinks that you don't need. It is not like you end up with a small sample, and you can just stop purchasing it if it doesn't work for you. Once you have bought their products in bulk, you cannot return any unopened products. Not including the initial fee that is another $150 down the drain.

Thumbnail of user jillw692
1 review
2 helpful votes
December 10th, 2023

I was under the impression that they would monitor your progress and give you advise. They don't really care about your progress just selling you stuff. The diet is one size fits all. I work out and they don't take that into account. The meals are so small it is not sustainable. They are gelatin protein which as a vegetarian are not acceptable but I gave it a try.
Bottom line, the meals are unsustainable and leave you starving and ready to overeat anything and feel like a failure. Thay don't even make suggestions for you. I stopped going. Be careful before you join and research it..

Tip for consumers:
They offer side pill and injections. Maybe they take away your appetite so you can do this diet but it was like starving.

Products used:
meal replacement, drinks and food not very tasty

Service
Value
Quality

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About the business

Metabolic Research Center offers a holistic approach to weight loss. Our plans are easy to follow and you'll lose weight quickly.

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